Support Analyst Jobs in the UK

26 to 50 of 945 Support Analyst Jobs in the UK

Information Technology Support Analyst

London, England, United Kingdom
La Fosse
We’re looking for an IT Analyst with strong 2nd Line experience to join a global investment management firm as they look to grow their IT Support team. You’ll be reporting into the Head of IT and will be involved in various cutting-edge technologies (from End user to IT architecture and Cybersecurity technologies). Salary: up … to £55k + discretionary bonus + 12.5% employer pension contribution Your role will be to provide the highest levels of desktop support in-person and remotely, including out-of-hours when on call 1 week every 3 to 4 weeks. Key Responsibilities: Provision and rollout of end user technologies (both hardware and software). Take ownership of incidents and … projects, liaise with other team members and third parties when required. Infrastructure monitoring, maintenance and support, cloud environment administration and support. Continual service improvement and project proposals, design, trials, and delivery. Attention to underpinning documentation (policy, process, procedure and best practice). Ideally you’ll have: Strong Microsoft Windows 11 desktop administration, rollout and troubleshooting (including Microsoft Office and More ❯
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3rd Line Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Venquis
Venquis Delivery Consultant at Venquis | Specializing in the London Market, connecting top talent with leading firms. Passionate about building... About the Role We are seeking a Senior Service Desk Analyst to join our London-based IT team. This is a pivotal role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior … member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert-level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication … the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and More ❯
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3rd Line Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
Venquis
About the Role We are seeking a Senior Service Desk Analyst to join our London-based IT team. This is a pivotal role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to … maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert-level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user … follow-ups to confirm issue resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. Manage joiners/leavers processes. Maintain More ❯
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IT Support Analyst

Exeter, Devon, South West, United Kingdom
Michelmores
about what we stand for and want to move forward together. What sort of work? This is an exciting opportunity to join our growing IT team as an IT Support Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our ServiceNow ticket management system Taking phone … setup When needed, assisting users with setting up IT kit for meetings On occasion travelling to our other offices in Bristol, Cheltenham, Sidmouth and London Providing out of hours support on occasion Why this team? The IT team is the Firms centre of innovation. As well as supporting the hardware and software already in place, they lead the way … on developing processes and efficiencies through new software and technology. Made up of a group of innovative, tech savvy and forward-thinking IT specialists and project managers, the team support the technology across all our offices. How do we work? We take a flexible, agile approach to working patterns. As a team we agree together on the best working More ❯
Employment Type: Permanent
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IT Support Analyst

Kingston upon Thames, England, United Kingdom
Hybrid / WFH Options
Kinly’s Global Services
Role: IT Support Analyst Location: Sunbury (Kinly operates a hybrid working policy allowing for a mix of office and home working) Salary: £30,000 - £35,000 (Dependent on experience), plus company benefits Hours: Monday to Friday, 37.5 hours per week (09:00am – 17:30pm) – some flexibility Kinly is a leading integrator of audio-visual and unified communications solutions … supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. We now have a new opportunity for an intermediate-level IT Services Analyst to join our Global IT Service Desk, to provide support to our internal customers. Although this role is based locally, we support users across the globe, working … with our counterparts to provide a consistent and valuable service. You will be supporting our global business by means of face-to-face (desk side) support, via telephone (Webex/Microsoft Teams) and through our ITSM tool (ServiceNow). The IT Service Desk is a busy and energetic hive of activity and the central point of contact for IT More ❯
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Junior IT Support Analyst

City of London, London, United Kingdom
Computappoint
EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge … IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting … and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in Windows Server tools, networking concepts, and information security Experience with telephony/VOIP systems and supporting remote users Proficiency More ❯
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Junior IT Support Analyst

London Area, United Kingdom
Computappoint
EXCITING OPPORTUNITY for a Junior IT Support Specialist Location: SE1, Central London Salary: £25K to £28K Join one of London's finest Financial Services Firms! Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge … IT operations team at our prestigious London headquarters. What You'll Do: Provide exceptional IT support to high-profile executives and staff across our organisation Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting … and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands-on IT support experience with multiple operating systems and devices Strong background in Windows Server tools, networking concepts, and information security Experience with telephony/VOIP systems and supporting remote users Proficiency More ❯
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IT Support Analyst

Coleraine, Northern Ireland, United Kingdom
Hybrid / WFH Options
Eakin Healthcare Group
plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg. We’re good at what we do – come and join us! ABOUT THE ROLE The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT service to the group … ensuring the streamlined operation of the IT Services. Providing desktop, remote and infrastructure support via the ServiceDesk ticketing system, to 600+ users working for a group of companies. The majority of users work across a number of sites across the UK, there are also sites in Japan and the Netherlands, while a number of users are mobile and work … from home. Ensure that incidents reported to the service desk are categorised and then resolved as efficiently as possible. Support is provided primarily through remote desktop tools or physical attendance, should the need arise. Responsible for the roll-out of assigned IT related projects within the group, this person will have a proven track record in IT Support More ❯
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IT Support Analyst

Liverpool, England, United Kingdom
persolog Romania
require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE To provide 1st/2nd line IT Support to all UK Group companies across the UK/Europe. Supporting over 500 users either face to face or remotely across multiple sites. Log all calls within the IT … Helpdesk system and provide excellent technical and customer service skills to all levels of the business. Additional to IT support duties, assisting with the daily monitoring/administration and support of the local Infrastructure environment will be required. This consists of several physical servers hosting around 30 virtual servers with off site replication. MAIN RESPONSIBILITIES Ensure all calls … and tasks are logged in the helpdesk call logging software – ServiceNow. Keep all open logs up to date and current with accurate & relevant information. Support the wider IT Infrastructure (Servers/Patching/Fault finding). Active Directory support. Provide Desktop support (hardware and software) both in person and remotely. Support all CMA-CGM applications (including CCIS More ❯
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Information Technology Support Analyst

London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, London Client: DGH Recruitment Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 02.05.2025 Expiry Date: 16.06.2025 Job Description: We are offering a fantastic opportunity for an IT Service Desk Analyst/1st Line Support Analyst to join our London-based law firm on a 2-year fixed-term contract. Key Responsibilities include: Providing professional and consistent technology support to all staff. Responding to incident reports and requests via all mediums at the first point of contact. Ensuring incidents and requests are accurately recorded and responded to within the set Service Level Agreement (SLA More ❯
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IT Support Analyst - IT

London, United Kingdom
B&M Waste Services Limited
Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT Support Analyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an experienced 1st and 2nd Line IT Support Analyst? We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing … technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and mobile devices, ensuring they comply with all policies and standards. Skills and Experience Required: Previous experience of working in an IT Helpdesk/Service Desk role Excellent communication skills More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Support Analyst - core banking applications

City of London, London, United Kingdom
Hybrid / WFH Options
The Curve Group
IT Application Support Analyst London Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to … Deputy Head, Corporate Banking. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and … other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on all the bank’s application systems and interfaces. 2. Resolve any application issues More ❯
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IT Support Analyst - core banking applications

London Area, United Kingdom
Hybrid / WFH Options
The Curve Group
IT Application Support Analyst London Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to … Deputy Head, Corporate Banking. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and … other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on all the bank’s application systems and interfaces. 2. Resolve any application issues More ❯
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IT Support Analyst - core banking applications

South East London, England, United Kingdom
Hybrid / WFH Options
The Curve Group
IT Application Support Analyst London Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are now looking to … Deputy Head, Corporate Banking. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and … other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on all the bank’s application systems and interfaces. 2. Resolve any application issues More ❯
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IT Support Analyst

City Of London, England, United Kingdom
Crone Corkill
IT Support Analyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the IT Support Analyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an IT Support Analyst to focus on 1st/2nd Line responsibilities … between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate. One business has a Windows/… so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing IT Support within an SME environment. Candidates without this may not be considered. What will you do as an IT Support Analyst? Support users in the office, over More ❯
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Information Technology Support Analyst

Stratford-upon-Avon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, Stratford-upon-Avon col-narrow-left Client: Opus Recruitment Solutions Location: Stratford-upon-Avon Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Are you a tech-savvy problem-solver with … a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team. What You’ll Do: Provide end-user support for up to 400 staff, ensuring exceptional service. Diagnose and resolve IT issues … maintaining SLAs. Participate in technical projects, maintain infrastructure, and support Microsoft technologies (Azure, Active Directory, Windows Server, etc.). Support cybersecurity initiatives, ISO 27001 compliance, and business continuity. Guide junior staff and promote IT process improvements. Handle Service Desk tickets efficiently. Who You Are: 4+ years of IT support experience with strong troubleshooting skills. Proactive and organized More ❯
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Information Technology Support Analyst

Royal Leamington Spa, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, royal leamington spa col-narrow-left Client: Opus Recruitment Solutions Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 7 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Are you a tech-savvy problem … solver with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst to join their team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside … their team. Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in IT processes. More ❯
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IT Support Analyst – 10673SR1

London, England, United Kingdom
Proactive.IT Appointments Limited
10673SR1 £28k – 38k per year IT Support Analyst 4 days onsite We are working with a niche organisation based in the heart of Central London, seeking a dynamic and adaptable IT Support Analyst to join their team on a permanent basis. This is an exciting opportunity for an individual who is passionate about IT and eager … a variety of tasks, thrive in a fast-paced environment, and are willing to take on new challenges, we want to hear from you! Key Responsibilities: Provide 1st line support in a Microsoft Windows environment. Offer hardware and software support for users and devices. Support Windows 10/11 and Windows Server 2019 and above, ensuring systems … are updated and maintained. Provide O365 support, including a basic understanding of Azure Cloud Services and Azure AD. Assist with network device troubleshooting, including switches and WiFi mesh networks. Provide printer support, including Canon devices and PaperCut management. Support backup operations with Veeam Backup and Replication. Maintain a basic understanding of Cisco firewalls and ensure network security More ❯
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IT Support Analyst

Bristol, England, United Kingdom
ELEMIS
Join to apply for the IT Support Analyst role at ELEMIS 1 day ago Be among the first 25 applicants Join to apply for the IT Support Analyst role at ELEMIS Description 5 days a week in office (no hybrid option) on a 7am-3pm shift pattern (subject to change to a 6am-2pm during peak … trading season) 7-3 low season, 6-2 peak season We are looking for a talented and motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our … be ideal for a skilled 1st line IT person looking to move to 2nd line support. If you have a passion for technology and a strong background in IT support, we invite you to join our team. Department: IT Business Core Systems Location: Office, Bristol Description 5 days a week in office (no hybrid option) on a 7am-3pm More ❯
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IT Application Support Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
FirstBank UK Limited
IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. … Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and … provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade More ❯
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IT Application Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
FirstBank UK Limited
IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. … Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and … provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade More ❯
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IT Application Support Analyst

South East London, England, United Kingdom
Hybrid / WFH Options
FirstBank UK Limited
IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. … Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and … provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade More ❯
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IT Application Support Analyst

London, England, United Kingdom
Hybrid / WFH Options
FirstBank UK Limited
Direct message the job poster from FirstBank UK Limited Executive Search, Talent Acquisition & Recruitment Outsourcing IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million … over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support analyst person with a proven and demonstrable product and applications support or development background specifically in the banking More ❯
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IT Support Analyst (1st/2nd line)

Altrincham, England, United Kingdom
Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and basic … infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices, and networking basics Exposure to mobile device More ❯
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IT Support Analyst

Bristol, England, United Kingdom
Elemis
IT Support Analyst Department: IT Business Core Systems Employment Type: Permanent - Full Time Location: Office, Bristol Description 5 days a week in office (no hybrid option) on a 7am-3pm shift pattern (subject to change to a 6am-2pm during peak trading season) 7-3 low season, 6-2 peak season We are looking for a talented and … motivated IT Support Analyst Engineer with expertise in Office 365 E5, Windows desktop support, macOS, and networking. This role requires a skilled professional who can provide advanced technical support, troubleshoot complex issues, and ensure the seamless operation of our IT environment. The role will be ideal for a skilled 1st line IT person looking to move … to 2nd line support. If you have a passion for technology and a strong background in IT support, we invite you to join our team. What Will You Do? Office 365 Expertise: Demonstrate in-depth knowledge of Office 365 E5 services, including Exchange Online, SharePoint, Teams, OneDrive, Defender and Intune. Facilitate configuration, troubleshoot, and optimize Office 365 E5 to More ❯
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Support Analyst
10th Percentile
£25,000
25th Percentile
£27,813
Median
£33,750
75th Percentile
£45,125
90th Percentile
£57,500