Support Analyst Jobs in the UK

26 to 50 of 260 Support Analyst Jobs in the UK

Guidewire Application Support Analyst

City Of London, England, United Kingdom
Pioneer Search
Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support More ❯
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Guidewire Application Support Analyst

london (city of london), south east england, united kingdom
Pioneer Search
Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support More ❯
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COINS Support Analyst

Buckinghamshire, England, United Kingdom
Fawkes & Reece
The COINS Support Analyst will be responsible for the day-to-day support, and maintenance of the COINS ERP system. This individual will provide COINS support, advice and guidance for internal users as well as supporting access controls, workflows, and executing the starter, mover, and leaver … a strong technical background, good knowledge of COINS ERP, and the ability to manage multiple tasks simultaneously. Main Duties and Responsibilities for the COINS Support Analyst: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs … Log support issues and liaise with 3rd party application vendors to ensure resolution of service incidents User Access Management: Handle the user lifecycle (starters, movers, leavers), ensuring appropriate access is granted and revoked. Manage delegation of tasks, approvals, and authorisations within the system System Maintenance: Maintain documentation for system More ❯
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IT Support Analyst

Abingdon, Oxfordshire, South East, United Kingdom
MECS Communications Ltd
IT Support Analyst End User Technical Support Didcot, Abingdon, Oxford, Oxfordshire @mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves … 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment … SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you. Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line. Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE Base: Office based on site More ❯
Employment Type: Contract
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Technical Support Analyst

Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting Technical Support Analyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm … and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a Technical Support Analyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company employees with … Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. Technical Support Analyst key responsibilities will include: - Troubleshooting operating System, Hardware & Application issues on any desktop device - Resolving Incidents More ❯
Employment Type: Permanent
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Onsite support analyst

Woburn, Bedfordshire, United Kingdom
Hunter Selection
Onsite support analyst - Woburn - £32,000-£35,000 DOE I'm seeking an experienced Onsite support analyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in … with some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct Onsite support analyst: 25 days holiday inc bank holidays, career progression, Comapny pension The successful Onsite support analyst will have experience in some More ❯
Employment Type: Permanent
Salary: £32000 - £35000/annum 25 days+ bank career progression
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Senior Application Support Analyst

London, United Kingdom
Hybrid / WFH Options
Lorien
Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in Central London. Hybrid working model, with excellent working culture … and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar front office teams within Commodities trading. You will be working with the latest technology and exposed to exciting business areas. … Key skills for the Senior Application Support Analyst are: Great relationship and interpersonal skills Please apply now for a confidential discussion about the role and your future career. More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Engineer / 1st/2nd Line Support Analyst

Manchester, England, United Kingdom
DGH Recruitment
Technical Support Engineer/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/… 2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service ... More ❯
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End User Support Analyst - Birmingham

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Crimson
End User Support Analyst - Birmingham Hybrid working Salary upto £39,000 A leading client in Birmingham seeks an End User Support Analyst to provide onsite IT support for colleagues. Responsibilities include resolving technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. … The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT support services using ITSM Remedy. The analyst must provide timely updates for all … incidents and service requests, and perform technical support tasks as needed. An End User Support Analyst prioritises customer service in all interactions and actively seeks to enhance service excellence. They resolve technical incidents and fulfill service requests for IT devices according to agreed service levels, coordinating with More ❯
Employment Type: Permanent
Salary: £39000/annum
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Technical Support Analyst

Cambridge, England, United Kingdom
Hybrid / WFH Options
Langham Recruitment
IT Support Analyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
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Technical Support Analyst

cambridge, east anglia, united kingdom
Hybrid / WFH Options
Langham Recruitment
IT Support Analyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
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Technical Support Analyst

Cambridge, south west england, united kingdom
Hybrid / WFH Options
Langham Recruitment
IT Support Analyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
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IT Support Analyst

Stoke-on-trent, Staffordshire, United Kingdom
Crimson Limited
IT Support Analyst - Permanent - Stoke-on-Trent - Hybrid This role requires 3-4 days/week on site in Stoke-on-Trent Salary - up to £28,000 IT Support Analyst required for a leading client based in Stoke-on-Trent. The IT Support Analyst will be responsible for providing support across the technology landscape in line with SLAs and to support with project requirements. Key Skills & Responsibilities: Deliver comprehensive Service Desk support to end users, assisting with the logging and resolution of incidents, service requests, and problems, including troubleshooting and More ❯
Employment Type: Permanent
Salary: GBP 28,000 Annual
Posted:

Application Support Analyst

Eastleigh, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Deerfoot Recruitment Solutions
Application Support Analyst Flexible Location: Bournemouth/Eastleigh/Tunbridge Wells Hybrid Working: 3 Days in Office, 2 Days WFH Per Week Salary: £30k - £40k DOE + Bonus + Benefits Deerfoot Recruitment is assisting a respected organisation on the South Coast in the search for an Application Support … solver to play a vital role in maintaining and enhancing business-critical applications, ensuring smooth day-to-day operations across multiple departments. The Application Support Analyst will provide second-line support for key business applications, ensuring incidents and service requests are resolved promptly and systems perform reliably. … The successful candidate will work closely with users, IT teams, and third-party vendors to troubleshoot issues, support system enhancements, and drive continuous improvement in application functionality. Key Responsibilities: Deliver second-line support for business applications, resolving incidents and service requests within agreed SLAs. Monitor application performance, identify More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Application Support Analyst

Chandler's Ford, Hampshire, United Kingdom
Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
Application Support Analyst Flexible Location: Bournemouth/Eastleigh/Tunbridge Wells Hybrid Working: 3 Days in Office, 2 Days WFH Per Week Salary: 30k - 40k DOE + Bonus + Benefits Deerfoot Recruitment is assisting a respected organisation on the South Coast in the search for an Application Support … solver to play a vital role in maintaining and enhancing business-critical applications, ensuring smooth day-to-day operations across multiple departments. The Application Support Analyst will provide second-line support for key business applications, ensuring incidents and service requests are resolved promptly and systems perform reliably. … The successful candidate will work closely with users, IT teams, and third-party vendors to troubleshoot issues, support system enhancements, and drive continuous improvement in application functionality. Key Responsibilities: Deliver second-line support for business applications, resolving incidents and service requests within agreed SLAs. Monitor application performance, identify More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 40,000 Annual
Posted:

Support Analyst, Portfolio Management System

London, United Kingdom
FactSet
Support Analyst, Portfolio Management System Support Analyst, Portfolio Management System Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id R27340 LiquidityBook, a FactSet company, is a leading financial technology firm delivering innovative software solutions to hedge funds, asset … managers, banks, and brokers. We are looking for a bright, motivated, and analytically inclined individual to join our team, providing exceptional client services, technical support, and deployment expertise to our expanding global client base. We are seeking a skilled and detail-oriented Support Analyst to join our … team supporting our Portfolio Management System (PMS). The successful candidate will provide technical support, resolve complex issues, and ensure seamless operation of our PMS platform. This role involves collaborating with internal stakeholders, clients, and vendors to deliver exceptional service and maintain high-quality system performance. Key Responsibilities: Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Analyst - United Kingdom

United Kingdom
Hybrid / WFH Options
AB Agri
Customer Support Analyst - United Kingdom Job Title : Customer Support Analyst Location: Home Based (UK Preferred) Contract and Shift details: Permanent, Full Time, Monday to Friday, 13:30 – 22:00 (UK TIME) Are you: Experienced in customer support with a technical mindset and problem-solving approach … about AgriTech and play a role in transforming how dairy farms operate around the world? Ready to work UK afternoon-to-evening hours to support our partners in the US? If so, this could be the perfect opportunity for you. The Role: As a Customer Support Analyst, you’ll be the first point of contact for our US-based partners, delivering reliable support from your home base in the UK. Your role will focus on answering customer queries via phone and email, resolving technical issues, assisting with integrations, and ensuring every partner has a smooth More ❯
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Application Support Analyst

Peterborough
Nexus Jobs Limited
Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party More ❯
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

IT Support Analyst

Sittingbourne, Kent, United Kingdom
Huntress - Maidstone
IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation … of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT … Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

Technical Support Analyst

Deeside, Clwyd, United Kingdom
Reed Technology
Technical Support Analyst Deeside 26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent navigating 3rd party web portals and quick to learn technical processes. Site visits to resolve issues when required. … Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective time More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 26,750 Annual
Posted:

Technical Support Analyst

Deeside, Cheshire, Clwyd, United Kingdom
Reed Technology
Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when required. … Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time More ❯
Employment Type: Permanent
Salary: £25000 - £26750/annum
Posted:

Technical Support Analyst

Chester, Cheshire, North West, United Kingdom
Reed Technology
Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when required. … Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Junior Application Support Analyst

London Area, United Kingdom
Quant Capital
Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
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Junior Application Support Analyst

london, south east england, united kingdom
Quant Capital
Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
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Application Support Analyst - EMEA

London, United Kingdom
Innovative Systems, Inc
Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills … over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an Application Support Analyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks … thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Support Analyst
10th Percentile
£24,500
25th Percentile
£28,250
Median
£37,500
75th Percentile
£48,750
90th Percentile
£65,000