Support Technician Jobs in the UK

126 to 150 of 212 Support Technician Jobs in the UK

Junior IT Support Technician

Belfast, County Antrim, Northern Ireland, United Kingdom
Course2Career
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start to finish. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll … A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you’ve completed the full programme, we’ll place you into an entry-level IT position near you. Roles include More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

2nd Line IT Support Technician

Ilkley, West Yorkshire, Yorkshire, United Kingdom
Get Staffed Online Recruitment
2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This … is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers clear opportunities … to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Technician

Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and … web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee the maintenance and administration of the schools IT networks and cloud based services. Provide high-level technical support to all users across the College, both academic and administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables … IT assets effectively. Utilize the service management system for: o Problem investigation and diagnosis. o Implementation of solutions and documentation of actions and findings. o Communication with users throughout support processes. o Escalation of problems to 3rd line support as needed. o Coordination with external agencies where required. Manage and maintain user accounts within Active Directory. Implement and More ❯
Employment Type: Temporary
Salary: £30,000
Posted:

IT Support Media Technician

Hertfordshire, England, United Kingdom
Lorien
IT Media Support Technician - Entry-Level Opportunity Salary: £25,183 - £26,409 per annum Contract : Permanent, Full-Time (52 weeks) Hours: 37 hours per week (flexible working hours available) Location: Hertfordshire Start Date: October 2025 or earlier Holiday: 25 days + Bank Holidays Are you passionate about technology and looking to kick-start your career in IT? We … re seeking a proactive and enthusiastic IT Media Support Technician to join a forward-thinking educational environment. This is an ideal opportunity for someone looking to take their first step into the IT sector, with full training and support provided. About the Role You'll be part of a collaborative and experienced IT team, providing first-line … support to staff and students. Your responsibilities will include: Troubleshooting hardware and software issues across PCs, iMacs, and iPads Managing helpdesk tickets and resolving technical queries Supporting classroom technologies including projectors and interactive screens Assisting with AV setup for school events Maintaining and supporting mobile devices via Microsoft Intune Building strong relationships with staff to understand and meet their More ❯
Employment Type: Full-Time
Salary: £25,183 - £26,409 per annum
Posted:

IT Support Technician

Coulsdon, Surrey, England, United Kingdom
YourRecruit
IT Support Technician £29,346 - £31074 Excellent Bens Croydon/Field based An exciting opportunity has arisen for an IT Support/IT Cluster Technician to join our client’s growing IT team. You will support 7 schools/academies in the Croydon/South London area. You would be permanently based at one site … young people – do you want to progress your career with an organisation that is dedicated to transforming lives and learning. The successful candidate: Will have previous IT Support experience. Will ideally have IT qualifications such as Microsoft Certifications – MCP, MCDST, MCSA etc. Knowledge of Windows, Windows Desktop, Active Directory, Microsoft Exchange etc. Experience of working within the education sector More ❯
Employment Type: Full-Time
Salary: £29,346 - £31,074 per annum
Posted:

Senior IT Support Engineer / Lead IT Technician

Hull, North Humberside, North East, United Kingdom
AWD Online
Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. SALARY … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisations IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Senior IT Support Engineer / Lead IT Technician

Hull, North Humberside, England, United Kingdom
AWD online
Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. SALARY … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisation’s IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Senior IT Support Engineer / Lead IT Technician

Hull, East Yorkshire, UK
AWD online
Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. Is … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisations IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯
Employment Type: Full-time
Posted:

IT Support Technician

Cambridge, Cambridgeshire, United Kingdom
Zero Surplus
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for … benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class … manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be More ❯
Employment Type: Permanent
Salary: £30000 - £37000/annum
Posted:

IT Support Technician

London, South East, England, United Kingdom
Get Staffed Online Recruitment Limited
An opportunity has arisen to join our client as their IT Support Technician. Location: Storey’s Gate, SW1H 9NH (this is an office-based role) Job type: Full time (Permanent) Salary: £27000-£30000 Reports to: Technology Manager Department: Technology Number of reports: 0 About our client: They are owned by Trustees appointed by the Methodist Church. They conduct business … in line with the Church’s ethics and their own company values. They are seeking a technically skilled and service-oriented IT Support Technician to support the venue’s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network connectivity, and coordinating with external vendors and … ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You: Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You’ll be responsible for daily checks on critical systems such as network connectivity, device compliance, and More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
Posted:

IT Support Technician

London, United Kingdom
Central Hall Westminster
An opportunity has arisen to join Central Hall Westminster as our IT Support Technician. Location: Central Hall Westminster, Storey s Gate, SW1H 9NH (this is an office-based role) Job type: Full time (Permanent) Salary: £27000-£30000 Reports to: Technology Manager Department: Technology Number of reports: 0 About us: Central Hall Westminster (CHW) Ltd is owned by Trustees appointed … by the Methodist Church. We conduct business in line with the Church s ethics and our own company values. We are seeking a technically skilled and service-oriented IT Support Technician to support the venue s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network … ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You: Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You ll be responsible for daily checks on critical systems such as network connectivity, device compliance, and More ❯
Employment Type: Permanent
Salary: GBP 27,000 - 30,000 Annual
Posted:

IT Support Technician

London, Westminster Abbey, United Kingdom
Central Hall Westminster
An opportunity has arisen to join Central Hall Westminster as our IT Support Technician. Location: Central Hall Westminster, Storey’s Gate, SW1H 9NH (this is an office-based role) Job type: Full time (Permanent) Salary: £27000-£30000 Reports to: Technology Manager Department: Technology Number of reports: 0 About us: Central Hall Westminster (CHW) Ltd is owned by Trustees appointed … by the Methodist Church. We conduct business in line with the Church’s ethics and our own company values. We are seeking a technically skilled and service-oriented IT Support Technician to support the venue’s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network … ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You: Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You’ll be responsible for daily checks on critical systems such as network connectivity, device compliance, and More ❯
Employment Type: Permanent
Salary: £27000 - £30000/annum
Posted:

IT Support Technician

Glasgow, Lanarkshire, Scotland, United Kingdom
Nextech Group Limited
IT Support Technician Location: Glasgow Salary: £28,000 - £33,000 + Expenses + Great Benefits We're recruiting a Senior IT Technician to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work … excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Glasgow, Stirling and Newcastle (all expenses covered) The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Experience with vSphere. A solid understanding and experience with More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Technician

Edinburgh, Midlothian, Scotland, United Kingdom
Nextech Group Limited
IT Support Technician Location: Edinburgh Salary: £28,000 - £33,000 + Expenses + Great Benefits We're recruiting a Senior IT Technician to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work … excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Glasgow, Stirling and Newcastle (all expenses covered) The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Experience with vSphere. A solid understanding and experience with More ❯
Employment Type: Permanent
Posted:

IT Support Technician

Lewes, East Sussex, South East, United Kingdom
Essential Employment
IT Support Technician needed in Lewes Paying £15.59 per hr ref 6732 Full time hours n a temporarybasis Key Responsibilities: Provide first and second-line technical support via phone, email, and in person. Log, manage, and resolve incidents and service requests using the Service Desk system. Troubleshoot hardware and software issues across desktops, laptops, mobile devices, and … peripherals. Install, configure, and maintain IT equipment and applications. Escalate complex issues to senior technicians or third-line support when necessary. Maintain accurate documentation of support activities and solutions. Deliver excellent customer service and communicate effectively with users of all technical levels. Support onboarding and offboarding processes, including account setup and equipment provisioning. Assist with system updates More ❯
Employment Type: Temporary
Salary: £15.59 hourly rate
Posted:

IT Support Technician

Manchester, United Kingdom
Hybrid / WFH Options
Speak Digital Limited
IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In … this role, you’ll spend three days a week onsite at a client’s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We’re a small but capable team who work closely together to get the job done. You’ll have the opportunity to make a real impact, share ideas More ❯
Employment Type: Permanent
Salary: £23000 - £26000/annum
Posted:

IT Support Technician

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Speak Digital Limited
IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In … this role, you’ll spend three days a week onsite at a client’s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We’re a small but capable team who work closely together to get the job done. You’ll have the opportunity to make a real impact, share ideas More ❯
Employment Type: Full-Time
Salary: £23,000 - £26,000 per annum
Posted:

3rd Line IT Support Technician

Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties such … as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

IT Support Technician

Basingstoke, Hampshire, United Kingdom
Office Angels
IT Helpdesk - First Line Support (3-Month Contract) Location: Basingstoke Contract Length: 3 Months Agency Advertised Role We are currently recruiting for a First Line Support Technician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke . Key Responsibilities: Serve as the first point of contact for IT-related queries via … phone, email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line IT support or helpdesk role Strong communication and problem-solving skills Familiarity … and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. More ❯
Employment Type: Contract
Rate: £11.80 - £13.30/hour
Posted:

IT Support Technician

Berkshire, United Kingdom
Think FE Ltd
IT Support Technician (1st & 2nd Line/Networking) Temp Contract until Christmas Location: Berkshire (Based at BCA, with travel between all 4 campuses) Duration: Temporary, until Christmas 2025 (with possibility of extension) Hours: Full time Pay: £15 £20 per hour (PAYE), depending on experience; plus 45p per mile for travel between sites About the College A further education … college that is part of the Windsor Forest Colleges Group (which includes BCA) has recently been rated Good by Ofsted. We are seeking an experienced 2nd Line/Networking Technician to join the IT team on a temporary basis, supporting across all four campuses. What You ll Be Doing Provide 1st and 2nd line IT support, including networking … cybersecurity practices and ensuring compliance. Travel between sites as needed (you will be based mainly at BCA). Who We re Looking For Substantial experience in a 2nd line support/networking role. Qualifications: Level 3 in IT related subject; additional qualifications (e.g. Microsoft, Cisco) are a strong plus. Familiarity with latest operating systems: Windows 10 & 11; also iOS More ❯
Employment Type: Temporary
Salary: GBP 15 - 20 Hourly
Posted:

IT Support Technician

Maidenhead, Burchett's Green, Berkshire, United Kingdom
Think FE Ltd
IT Support Technician (1st & 2nd Line/Networking) — Temp Contract until Christmas Location: Berkshire (Based at BCA, with travel between all 4 campuses) Duration: Temporary, until Christmas 2025 (with possibility of extension) Hours: Full‑time Pay: £15‑£20 per hour (PAYE), depending on experience; plus 45p per mile for travel between sites About the College A further education … college that is part of the Windsor Forest Colleges Group (which includes BCA) has recently been rated Good by Ofsted. We are seeking an experienced 2nd Line/Networking Technician to join the IT team on a temporary basis, supporting across all four campuses. What You’ll Be Doing Provide 1st and 2nd line IT support, including networking … cybersecurity practices and ensuring compliance. Travel between sites as needed (you will be based mainly at BCA). Who We’re Looking For Substantial experience in a 2nd line support/networking role. Qualifications: Level 3 in IT‑related subject; additional qualifications (e.g. Microsoft, Cisco) are a strong plus. Familiarity with latest operating systems: Windows 10 & 11; also iOS More ❯
Employment Type: Temporary
Salary: £15.00 - £20.00/hour
Posted:

IT Support Technician

Solihull, West Midlands, England, United Kingdom
Whale Tankers
IT Support Technician - needed for our Solihull Site. We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team. Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe? Then Join our … Whale Family! We are looking for someone who can provide IT support to all computer users within Whale Tankers, someone who can also log/update helpdesk tickets & work closely with the IT team on infrastructure project work. You will have previous working experience of within an IT team along with experience of troubleshooting hardware and software and a … solid understanding of networking concepts. You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users. A full job description is attached at the end of this page but some of the other responsibilities are: Delivering 1st through to 3rd line level of support More ❯
Employment Type: Full-Time
Salary: £32,000 per annum
Posted:

1st / 2nd Line IT Support Technician

Hampton, Middlesex, England, United Kingdom
Get Staffed Online Recruitment Limited
1st/2nd Line IT Support Technician £25,000 to £30,000 Our client is an IT consultancy business based in Hampton, Middlesex, they're looking for a talented all round IT professional to join their expanding team. Their team is passionate, hardworking and fun-loving individuals. They want an individual who has a great work ethic and … can deliver outstanding customer service and push beyond customer expectation. They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They will develop project skills and ultimately become responsible … for IT projects based on client’s needs. Please apply if you have the following experience: Outsourced IT support (for multiple companies) experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active Directory Administration Microsoft Office More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

1st / 2nd Line IT Support Technician

Hampton, Greater London, United Kingdom
Touchlines Ltd
1st/2nd Line IT Support Technician £25,000 to £30,000 Touchstone, an IT consultancy business based in Hampton, Middlesex, we're looking for a talented all round IT professional to join our expanding team. Our team is passionate, hardworking and fun-loving individuals. We want an individual who has a great work ethic and can deliver … outstanding customer service and push beyond customer expectation. We promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. We will develop project skills and ultimately become responsible for IT … projects based on the client’s needs. Please apply if you have the following experience : Outsourced IT support (for multiple companies) experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active Directory Administration Microsoft Office More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

2nd Line IT Support Technician

Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients … at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate calls as … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:
Support Technician
10th Percentile
£24,500
25th Percentile
£26,500
Median
£30,000
75th Percentile
£34,438
90th Percentile
£38,750