We have an exciting opportunity for a 1st Line IT SupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT SupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process … Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT SupportTechnician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Reed Technology
Software SupportTechnician Annual Salary: £26,000 Location: Burton-On-Trent Job Type: Full-time on site Please note a driver's license is essential for this Delighted to present an IT Software SupportTechnician role for one of our clients based in Burton-On-Trent, who are a rapidly growing software company. This role would … player, and has a keen interest in technology. You will be improving customer and client relations in a friendly, laid-back environment. Day-to-day of the role: Answering support requests via both telephone and email. Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps. Installing and configuring our software … learn. Ability to prioritise tasks. An impeccable phone manner and a keen eye for detail. Good understanding of the Windows operating system, and computers. To apply for this Software SupportTechnician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an IT SupportTechnician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team, who … are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT SupportTechnician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep accurate records of all … information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT SupportTechnician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support • Experience working with SLA’s• Experience More ❯
Senior SupportTechnician Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £35K - £50K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast … and beyond. The Position Our client has an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and Infrastructure Support Engineer to join their team based at their offices in Eastleigh, Hampshire on a permanent basis. Senior SupportTechnician Overview : You will be providing IT support to new and existing customers within … supporting Network and Server Infrastructure of various scales. Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft 365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. More ❯
IT SupportTechnician Derbyshire Permanent to £30,000 (DOE) IT SupportTechnician needed for a permanent position in Derbyshire (around 10 miles north of Derby ). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an IT Support Team Leader role longer … will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. … Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G More ❯
IT SupportTechnician Purpose of the Role The IT SupportTechnician is responsible for providing hands-on technical support, proactively resolving hardware and software issues, and maintaining complex IT systems. The role also focuses on building strong relationships with internal customers, ensuring a seamless IT experience, and supporting career development within a dynamic IT environment. … Key Responsibilities Provide hands-on IT support , troubleshooting hardware, software, and network issues. Proactively identify and resolve technical problems to minimise downtime. Manage repair and maintenance of complex IT systems. Build and maintain strong relationships with internal stakeholders , understanding their needs and ensuring high satisfaction. Respond promptly to IT concerns, delivering efficient solutions. Ensure smooth operation of company IT … required. Key Relationships Internal: Reports to: Head of IT (Global) Collaborates with: Executive Team, Engineering, Sales, HR, Finance External: Vendors, Customers (as needed) Qualifications Essential: Proven experience in IT support (3+ years). Strong technical knowledge of hardware, software, and networking. Desirable: Degree in Computer Science, IT, or related field. Certifications (e.g., Network Administration, Cybersecurity). Skills & Experience Essential More ❯
Macclesfield, Cheshire, North West, United Kingdom
Experis UK
Job Title: IT SupportTechnician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused IT SupportTechnician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will … act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate with IT … support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. Utilise tools such More ❯
IT SupportTechnician Derbyshire Permanent to £30,000 (DOE) IT SupportTechnician needed for a permanent position based in Derbyshire around 10 miles north of Derby . A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025. Key experience + responsibilities will include: Resolving … IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote … support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical + Dental + More ❯
Sheffield, S9, Meadowhall, South Yorkshire, United Kingdom
Integral Recruitment Ltd
IT SupportTechnician £25,500 + Excellent Benefits Sheffield, S9 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re just starting your career or already have experience in IT … support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT SupportTechnician to join their friendly and supportive team. This role … is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside a competitive salary, you’ll benefit from up to More ❯
London, Tower of London, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications SupportTechnician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £26k - £28k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications SupportTechnician . This is a fantastic opportunity for a motivated IT professional looking to … join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and occasional travel to offices across … the UK, so flexibility is key. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers and internal teams More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
2nd/3rd Line SupportTechnician I’m working with a leading Managed Cloud Services provider looking to expand their technical team. My client is seeking an experienced 2nd/3rd Line SupportTechnician to deliver high-level support across a variety of customer environments and technologies. Key Responsibilities Provide 2nd/3rd line technical … support via phone, email, and ticketing Lead and support project work and customer onboarding Maintain and secure cloud infrastructure (patching, updates, backups) Mentor junior staff and manage incident responses Help evolve documentation and internal processes Requirements 3+ years in an MSP or similar IT environment Driving Liscence Strong grasp of Windows Server, Active Directory, VMware/Hyper-V More ❯
2nd Line SupportTechnician - Join a Fast-Growing MSP Redhill| £37,000 - £45,000 (DOE) | Career Growth | Diverse Tech Stack Are you a capable 2nd Line Technician ready to take the next big step in your IT career? Do you want hands-on exposure to enterprise-level tech, access to continuous learning, and a genuine pathway to … skilled engineers, tackling complex challenges and gaining the real-world experience that will push your skillset—and your career—to the next level. The Role As a 2nd Line SupportTechnician , you’ll take ownership of escalated support tickets, assist with on-site and remote troubleshooting, and contribute to project delivery and customer onboarding. You will be … Day-to-Day Be the go-to for 2nd line technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customer onboarding and technical project work Tech You Will More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We're on the lookout for a driven and customer-focused 2nd Line Software SupportTechnician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our … and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application SupportTechnician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE … working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software SupportTechnician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯
IT SupportTechnician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT SupportTechnician to join a secure support team. This role … is ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the … returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair Strong organisational skills and ability to follow defined processes Good communication and team collaboration abilities This is a great opportunity to work on More ❯
IT SupportTechnician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT SupportTechnician to join a secure support team. This role … is ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the … returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair Strong organisational skills and ability to follow defined processes Good communication and team collaboration abilities This is a great opportunity to work on More ❯
IT SupportTechnician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT SupportTechnician to join a secure support team. This role … is ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the … returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair Strong organisational skills and ability to follow defined processes Good communication and team collaboration abilities This is a great opportunity to work on More ❯
IT SupportTechnician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared IT SupportTechnician to join a secure support team. This role … is ideal for someone with a background in IT support, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage locations Handle the … returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in IT support, asset tracking, and basic hardware repair Strong organisational skills and ability to follow defined processes Good communication and team collaboration abilities This is a great opportunity to work on More ❯
Are you a skilled 2nd Line IT SupportTechnician ready to step up into a more strategic, varied, and meaningful role? We are working exclusively with a progressive education group that runs a network of schools across the South East. With a clear mission to enhance digital learning, they're now looking for a confident and skilled IT … Engineer to provide high-level support, manage key infrastructure, and get involved in exciting technical projects. Senior IT SupportTechnician - Education Crawley, West Sussex £32,000 - £37,000 + Outstanding BenefitsMonday to Friday | 8am - 4pm Why You’ll Want This Role: Make a difference - directly support the digital infrastructure of local schools Enjoy real variety - provide … onsite and remote support across multiple academies Grow your skills - work on trust-wide IT projects and gain exposure to cutting-edge tech Great work-life balance - early finish and generous holiday allowance What You’ll Receive: 25 days holiday + bank holidays + 2 extra days at Christmas Generous pension scheme Blue Light Card - discounts on retail, travel More ❯
Minton Place, Victoria Street, Windsor, Berkshire, England
GOLFBREAKS LIMITED
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop SupportTechnician plays a vital role in assisting colleagues with software and hardware issues or queries. Role As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop SupportTechnician plays … a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach … attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
1st Line SupportTechnician I am working with a leading technology client is looking for an enthusiastic and capable 1st Line SupportTechnician to join their expanding service desk team. This is a fantastic opportunity for someone passionate about IT and customer service to grow within a dynamic environment. Responsibilities Act as the first point of … contact for inbound technical support requests Log, manage, and resolve service cases using ITSM tools Maintain high levels of professionalism and service standards Support the development of internal knowledge bases and user guides Expand knowledge across key business IT solutions including Microsoft technologies, networking, virtualisation, backups and more Requirements Minimum 1 year experience in a Managed Service Provider … Annual bonus of up to 5% 22 days holiday, increasing to 25 days with tenure Company laptop and training opportunities Regular team events and personal development support This role offers a career-defining platform for someone eager to advance in the IT services industry. Apply now to learn more ONLY if you have the desired skills. More ❯
3rd Line IT SupportTechnician - East Kent Commutable from Dover, Deal, Canterbury, Herne Bay, Whistable and Thanet area Hours: Full-time Monday to Friday Type: Permanent, £35-40,000/annum (negotiable depending on your level of experience) plus good benefits We are seeking an experienced 3rd Line IT SupportTechnician to play a key role … supporting a large global and local IT team, delivering advanced technical support, managing complex infrastructure projects, and enhancing the performance, security, and resilience of our IT systems. This is an onsite, hands-on role based at our Clients East Kent Location, easily commutable from any of the locations listed above. Customer focused individual with strong problem-solving skills and … technical experience. Key Responsibilities: Serve as a senior escalation point for 2nd line support, resolving complex networking and systems issues. Administer, monitor, and optimise: Server infrastructure (Windows Server, virtualisation environments) Network devices (switches, routers, firewalls) IT security protocols and tools Storage systems Backup and disaster recovery systems Telephony (VoIP systems) Microsoft 365 and Azure environments Personal Attributes: Self-motivated More ❯
Brandesburton, North Humberside, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line Desktop SupportTechnician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop SupportTechnician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT supportMore ❯
East Riding of Yorkshire, Brandesburton, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line Desktop SupportTechnician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop SupportTechnician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT supportMore ❯
Cambridge, Cambridgeshire, England, United Kingdom
EW Recruitment Limited
Job title: 1st Line SupportTechnician Salary: up to £29k Location : Milton, Cambridge My client is a driven and successful company, and they are looking for a 1st line supportTechnician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are … background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win & 2022) Installing PCs/upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts and website … hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯
Job title: 2nd Line SupportTechnician Salary: up to £36k Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line supportTechnician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a More ❯