in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/ More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Harvey Nash
in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/ More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Arnold Clark
support role Quality Assurance certification and experience/knowledge of web testing methodology Experience/knowledge of ITIL • Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN etc. Experience/knowledge of Kerridge/Rev8 DMS Application At Arnold Clark, we are adopting SFIA Version 9 framework for all roles that require digital/IT skills. In More ❯
be responsible for designing, implementing, and maintaining robust infrastructure solutions, ensuring high availability, security, and scalability. This role requires hands-on experience with checkpoint firewalls, mobile device management (MDM), VPN technologies, and cloud platforms such as Azure, along with identity and device management tools like Entra ID and Intune. ECS Recruitment Group Ltd is acting as an Employment Agency in More ❯
be responsible for designing, implementing, and maintaining robust infrastructure solutions, ensuring high availability, security, and scalability. This role requires hands-on experience with checkpoint firewalls, mobile device management (MDM), VPN technologies, and cloud platforms such as Azure, along with identity and device management tools like Entra ID and Intune. ECS Recruitment Group Ltd is acting as an Employment Agency in More ❯
/user support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or More ❯
/user support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or More ❯
Falkirk, Stirlingshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid/Remote Options
Ashdown Group
essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident More ❯
infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Basic troubleshooting for hardware, software, login problems, and connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups More ❯
West Midlands, United Kingdom Hybrid/Remote Options
TXP
infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Basic troubleshooting for hardware, software, login problems, and connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups More ❯
West Midlands, England, United Kingdom Hybrid/Remote Options
TXP Technology x People
infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Basic troubleshooting for hardware, software, login problems, and connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups More ❯
PKI components Hands-on experience with tools such as Microsoft ADCS, Thales HSM's, DigiCert, OpenSSL. Familiarity with certificate usage in TLS, S/MIME, code signing, document signing, VPN, smart cards, and secure email. Understanding of encryption algorithms, hash functions, and key management practices. Experience in designing secure architectures in hybrid or cloud environments. Knowledge of compliance and regulatory More ❯
PKI components Hands-on experience with tools such as Microsoft ADCS, Thales HSM's, DigiCert, OpenSSL. Familiarity with certificate usage in TLS, S/MIME, code signing, document signing, VPN, smart cards, and secure email. Understanding of encryption algorithms, hash functions, and key management practices. Experience in designing secure architectures in hybrid or cloud environments. Knowledge of compliance and regulatory More ❯
database skills: query optimisation, data modelling, large-scale architecture Proven experience embedding automated testing and QA processes in teams Comfortable with DevOps, AWS services, and basic networking (DNS, DHCP, VPN, routing) Strong communicator who can represent the company in external stakeholder meetings Additional/Desirable experience: NHS integration protocols: FHIR, HL7, CIS2, EPS, RTEC, PDS, DOS, DM+D Familiarity with integrating More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
ByteHire
database skills: query optimisation, data modelling, large-scale architecture Proven experience embedding automated testing and QA processes in teams Comfortable with DevOps, AWS services, and basic networking (DNS, DHCP, VPN, routing) Strong communicator who can represent the company in external stakeholder meetings Additional/Desirable experience: NHS integration protocols: FHIR, HL7, CIS2, EPS, RTEC, PDS, DOS, DM+D Familiarity with integrating More ❯
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
2nd line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week The 2nd Line Help Desk Engineer will take ownership of more complex incidents escalated from 1st Line, perform deeper diagnostics, manage More ❯
The Technical Infrastructure Manager will oversee and manage the technology infrastructure within the retail industry, ensuring optimal performance, security, and scalability. Client Details The employer is a medium-sized organisation within known for its commitment to innovation and operational excellence. More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom
Michael Page Technology
The Technical Infrastructure Manager will oversee and manage the technology infrastructure within the retail industry, ensuring optimal performance, security, and scalability. Client Details The employer is a medium-sized organisation within known for its commitment to innovation and operational excellence. More ❯
Lead Solutions Architect (Managed Services & Technology Operations) Contract: 6 months+ (Outside IR35) Location: Central London (3 days on-site) Day rate: £700–£800 per day About the Role We’re partnered with a global technology consultancy that delivers secure, high More ❯
Lead Solutions Architect (Managed Services & Technology Operations) Contract: 6 months+ (Outside IR35) Location: Central London (3 days on-site) Day rate: £700-£800 per day About the Role We're partnered with a global technology consultancy that delivers secure, high More ❯
replication operations. · Configure, Manage and Support various OCI Network Components covering VCNs, Network Firewall, and WAF, including connectivity to on-premises Data Center via Fastconnect or S-2-S VPN Setups. · Configure, Manage and Support Oracle Cloud High Availability and Disaster Recovery Setups for various OCI Services including Oracle Analytics Cloud (OAC), Autonomous Databases (ADW/ATP), and Oracle Integration More ❯
Cisco expertise will also be considered Strong knowledge of BGP , including advanced troubleshooting. Hands-on experience with IPSec VPNs and MPLS . Good understanding of PKI for certificate-based VPN authentication. Desirable Skills for 2nd Line WAN Network Engineer Experience with additional Juniper MX platforms, with strong CLI skills. Solid understanding of routing and switching protocols. This 2nd Line WAN More ❯