as a bridge between L1 and L3 support teams, ensuring smooth incident management, effective communication, and timely resolution of technical challenges. Key Responsibilities: Provide day-to-day support for Windows desktops, laptops, mobiles, and MS 365 Teams. Troubleshoot hardware, software, and network issues, including basic cabling tasks. Support users with MS 365 apps, Intune, Teams, and other collaboration tools. … and service improvements. Track IT assets, coordinate repairs, and manage software licences. Administer user accounts, shared mailboxes, and distribution lists. Your Experience and Skills: Strong hands-on experience supporting Windows desktops and devices. Skilled at troubleshooting hardware, software, and network issues, and basic cabling. Good working knowledge of Microsoft 365, Teams, Intune, and desktop applications. Familiarity with security, patching More ❯
digital platforms, cloud services and core operational IT. IT Services Team Leader - Key Responsibilities Lead, supervise, and develop a team of IT support specialists. Manage core IT systems including Windows servers, networking, and cloud platforms. Support business-critical applications, reporting tools, and web technologies. Maintain clear documentation, IT policies, and support procedures. Oversee system security, compliance, backups, and disaster … and implement new digital solutions. IT Services Team Leader - Skills & Attributes Proven experience leading an IT support team (min. 3 staff). Cisco Certified (essential). Strong Microsoft/Windows environment experience. Well-rounded knowledge of hardware/software engineering concepts. Technical understanding of VMware, SQL, networking, and backup systems. Excellent communication and stakeholder collaboration skills. Able to work More ❯
E16, Cyprus, Greater London, United Kingdom Hybrid/Remote Options
Job Board Direct
digital platforms, cloud services and core operational IT. IT Services Team Leader - Key Responsibilities Lead, supervise, and develop a team of IT support specialists. Manage core IT systems including Windows servers, networking, and cloud platforms. Support business-critical applications, reporting tools, and web technologies. Maintain clear documentation, IT policies, and support procedures. Oversee system security, compliance, backups, and disaster … and implement new digital solutions. IT Services Team Leader - Skills & Attributes Proven experience leading an IT support team (min. 3 staff). Cisco Certified (essential). Strong Microsoft/Windows environment experience. Well-rounded knowledge of hardware/software engineering concepts. Technical understanding of VMware, SQL, networking, and backup systems. Excellent communication and stakeholder collaboration skills. Able to work More ❯
technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end … Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, MicrosoftMore ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid/Remote Options
Baltic Apprenticeships
technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end … Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, MicrosoftMore ❯
Honley, Holmfirth, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Michael Dyson Associates Ltd
project assistance within a busy Construction Consultancy. Ideal candidates require some technical knowledge of software and hardware on various platforms and a logical problem-solving approach. Need experience with Windows 11 & Microsoft 365 in a server/client environment, and Microsoft Excel, Word & Teams applications. Server, SQL database, AI and Apple products knowledge would be preferable but not essential. … in creating survey forms, managing survey data, and running reports Ideal Candidate: Experience working in an IT Technician role Technical knowledge of software and hardware in an office environment Windows 11 & MS 365 experience Familiarity with MS Excel. Experience with conference systems/software such as MS Teams, Zoom, etc. A ‘can do’ and obliging attitude. Ability to prioritise More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Michael Dyson Associates Ltd
project assistance within a busy Construction Consultancy. Ideal candidates require some technical knowledge of software and hardware on various platforms and a logical problem-solving approach. Need experience with Windows 11 & Microsoft 365 in a server/client environment, and Microsoft Excel, Word & Teams applications. Server, SQL database, AI and Apple products knowledge would be preferable but not essential. … in creating survey forms, managing survey data, and running reports Ideal Candidate: Experience working in an IT Technician role Technical knowledge of software and hardware in an office environment Windows 11 & MS 365 experience Familiarity with MS Excel. Experience with conference systems/software such as MS Teams, Zoom, etc. A can do and obliging attitude. Ability to prioritise More ❯
Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the … . Proven skills and experience to ensure success in this role include: Previous deskside, desktop, or 2nd line support experience in a corporate or regulated environment. Strong knowledge of Windows OS, Microsoft applications, end-user devices, hardware diagnostics and configuration. Understanding of secure environments or public-sector IT (advantageous). Active SC Clearance desirable; otherwise ability to undergo SC More ❯
Lytham St. Annes, Lancashire, Lytham, United Kingdom
ECS Resource Group Ltd
Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the … . Proven skills and experience to ensure success in this role include: Previous deskside, desktop, or 2nd line support experience in a corporate or regulated environment. Strong knowledge of Windows OS, Microsoft applications, end-user devices, hardware diagnostics and configuration. Understanding of secure environments or public-sector IT (advantageous). Active SC Clearance desirable; otherwise ability to undergo SC More ❯
ICT Technician A great opportunity for an ICT Technician with strong troubleshooting, infrastructure and systems support skills across MicrosoftWindows, Active Directory and cloud technologies. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, Network Support Technician, Second Line Support Technician, IT Engineer, IT Support Engineer. Systems Support … ICT processes, documentation and training materials Promoting Best Practice: Work professionally and in line with organisational values and safeguarding policies CANDIDATE REQUIREMENTS ESSENTIAL Strong Technical Knowledge: Experience with MicrosoftWindows, Active Directory and cloud-based services Excellent Communication Skills: Able to communicate clearly with a wide range of users Problem Solving Ability: Strong troubleshooting, analysis and organisational skills Confident More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Victim Support
IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their Victim Support computers, MicrosoftWindows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects … be valued! Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive More ❯
The Infrastructure Engineer is responsible for supporting and maintaining Responsiv Assist and Responsiv Cloud services, including s upport for IBM middleware, databases, and open-source software across Linux and Windows systems. In practice, this involves resolving support tickets, performing software installations and upgrades, proactive monitoring and management of cloud and customer platforms, and delivering infrastructure improvement projects. You will … patching for cloud and customer systems. Monitor cloud and on-premises platforms, identifying issues proactively and mitigating risks. Support IBM Middleware, databases, and open-source software across Linux and Windows systems. Contribute to technical planning, runbooks, and documentation to ensure consistent processes. Work with developers to support software development pipelines where necessary. Participate in incident and problem resolution, coordinating … from others Maintaining and improving information management systems according to the ISO 27001 standard Linux administration (Red Hat, Ubuntu): file systems, networking, LVM, backups, clustering, upgrades, installation, and scripting Windows Server administration and Microsoft enterprise software. Database management: DB2, PostgreSQL IBM Middleware: WebSphere Application Server, MQ (Nice to Have) Open-source software configuration: Apache and similar packages Cloud platforms More ❯
Wallasey, Merseyside, North West, United Kingdom Hybrid/Remote Options
NowSkills
a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. The role will entail troubleshooting hardware and software issues on Windows and Mac-based personal computers and devices, diagnosing and repairing those issues and communicating with our domestic and business customers in order to maintain our excellent customer service standards … who can work as part of a small dedicated team committed to delivering excellent service in everything that we do. Desirable: Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customers devices Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use basic NTFS & FAT32 file systems for safe More ❯
Henfield, West Sussex, South East, United Kingdom Hybrid/Remote Options
JLA Resourcing Ltd
Key responsibilities include: Handling daily support tickets across hardware, software and user queries. Diagnosing and resolving issues, escalating to vendors or parent company support where appropriate. Building and configuring Windows laptops using an approved image. Managing Android smartphones via MDM. Maintaining stock and inventory of devices, SIMs and spare kit. Supporting onboarding and leaver processes (equipment, accounts, access and … 2nd line IT support role. Good working knowledge of networking fundamentals (IP addressing, connectivity, patching). Solid troubleshooting skills and the confidence to work independently. Hands-on experience with Windows laptops, Microsoft 365 and Android devices. Comfortable producing clear documentation and “how-to” guides. Strong customer service and proactive communication style. Other requirements: Full driving licence. Access to a More ❯
Kensworth Gate 200-204, High Street South, Dunstable, Bedfordshire, England
VIRTUAL I T LTD
professional environment Desire to be a team player Looking for challenges and solutions Promotes customer service Can do’ attitude Sense of humour Technical Skills - An awareness of: IT hardware Windows operating systems Microsoft Office Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your … detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Passion for ICT Motivated Positive attitude Hard-working Hardware and software Troubleshooting Windows 11 operating system Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About the Employer VIRTUAL I T LTD Virtual IT More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Morson Edge
engineering role supporting spacecraft assembly, integration and test (AIT). You will specify, procure, maintain and fault-find electrical/RF ground test equipment and administer associated Linux/Windows systems used during build, environmental and launch campaigns. What you'll do Maintain, integrate and fault-find complex electronic/RF ATE & test racks (to board/component level … Configure, administer and maintain Windows/Linux systems and local EGSE networks Prepare and review test specifications, data packs and non-conformances Support environmental/launch test campaigns (incl. travel & occasional shifts/weekends) Script/program for automation and test execution Interface with suppliers and internal AIT teams on test system design & reviews What you'll bring Degree … ATE experience) Strong hands-on experience with RF/electronic test racks and ATE (PXI/VXI/PCI etc.) Board-level fault finding & use of lab instrumentation Linux & Windows system and network administration (firewalls, local config) Knowledge of spacecraft/bus interfaces (MIL-1553, SpaceWire, CAN, RS232/422) Ability to write scripts/test sequences (e.g. Bash More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom Hybrid/Remote Options
Mamas & Papas
ADMINISTRATOR. Appreciate this role, may be called other things elsewhere, like Systems Engineer, or Infrastructure Engineer, but basically our role of System Administrator is the Technical lead in the Windows VMWare environments. (with elements of Linux) Key accountabilities: • Ensure the Mamas & Papas Infrastructure is proactively maintained and monitored. • Technical lead for the Windows VMWare environments and gain the More ❯
bristol, south west england, united kingdom Hybrid/Remote Options
Babcock International
hybrid working arrangements with 3 days in the office/onsite and 2 days working from home. Essential experience of the Lead Cyber Security Operations Centre Analyst: Experience using Windows and/or Linux operating systems, with strong IT system administration skills. .Knowledge of patch management for hardware, software and services, including Windows and Linux systems/applications. More ❯
Watford, Hertfordshire, South East, United Kingdom
Langley James Limited
North London (under 50 users). - Must have own transport as is inaccessible by public transport. This is a focused, high-impact contract that requires deep technical expertise in Windows server migration and virtualisation. Note: This is an infrastructure and software refresh; no new physical hardware is being procured. Important Note on Location & Access Please be advised that this … contractor will be responsible for the end-to-end migration and configuration of the existing environment, specifically including: 1.Server Migration: Migrating all existing on-premises server instances to the Windows Server 2022 operating system. 2.Virtualisation: Managing and updating the existing Hyper-V environment. 3.Core Directory Services: Implementing and configuring a new Domain Controller (DC). 4.Mail Server Transition: Migrating … Required Skills & Experience Essential Transport: Must possess own vehicle for daily travel to the North London site. Deep Expertise: Proven track record of successfully planning and executing on-premises Windows Server migrations (to 2022). Virtualisation: Expert proficiency in managing and administering Hyper-V. Mail Systems: Direct experience implementing and migrating data to Kerio Connect (Kerio Mail Server) is More ❯
impact alongside enterprise BAU support, this is the perfect contract opportunity. You'll join a dynamic third-line team working across Citrix VDI, Ivanti User Workspace Manager/AppSense, Windows, and user workspace technologies. You'll help design, deliver, and support modern workspace solutions while driving service optimisation and sharing knowledge in a collaborative, open culture. Key Responsibilities Deliver … teams Operate under ITIL standards (Incident, Problem, Change) Key Skills & Requirements Specialist knowledge of Citrix (multiple versions, NetScaler, Virtual Apps & Desktops) Highly Desirable: Ivanti User Workspace Manager (AppSense) Experience Windows 10/11 and application packaging/streaming expertise Experience supporting large-scale server infrastructure and VDI platforms Technical ownership of project delivery and service improvement Excellent troubleshooting, diagnostic … fit: Senior VDI Engineer, Senior Citrix Engineer, End User Computing Engineer, EUC Specialist, Virtual Desktop Solution Architect, Citrix NetScaler Specialist, Desktop Virtualisation Consultant, Workspace Technology Engineer, Application Packaging Specialist, Windows 10/11 Deployment Lead, Ivanti UWM Consultant. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we More ❯
hands on support for users, imaging and onboarding new devices, resolving hardware and software issues and ensuring equipment remains secure and fully operational. The role suits someone confident with Windows support, device builds, hardware troubleshooting and day to day deskside activity. What you will be doing * Supporting users with PC, laptop and peripheral issues* Imaging and onboarding new computers … compliant with internal standards What you will need * Strong Level 2 support experience* Hands on background with imaging, rebuilding and configuring devices* Confident troubleshooting hardware faults* Good understanding of Windows, Active Directory and Office 365* Clear communication skills and a proactive approach* Full eligibility to work in the UK* Availability to start in December If you are looking for More ❯
break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and … repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. More ❯
break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and … repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. More ❯
break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and … repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. More ❯
break/fix support for printers, MFPs, laptops, desktops, and associated hardware. Diagnose and repair devices to board level with accuracy and efficiency. Deliver Level 1 deskside support for Windows-based systems. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and … repair to board level. Demonstrated ability to repair laptops and desktops to board level; vendor certifications (Lenovo, HP, Dell) highly advantageous. Hands-on experience providing L1 deskside support in Windows environments. Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps. Strong problem-solving ability and confidence working independently. Excellent communication and customer-facing skills. More ❯