of contact for IT support requests via phone, email, and ticketing systems Logging, prioritizing, and resolving IT issues efficiently, ensuring minimal disruption to users Troubleshooting and supporting Microsoft 365, Windows OS, and IT applications Managing Active Directory tasks such as user account creation, password resets, and permissions Diagnosing and resolving hardware and software issues for desktops, laptops, and peripherals … support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to troubleshoot hardware, software, and basic network issues Excellent communication skills, with the More ❯
High Wycombe, England, United Kingdom Hybrid / WFH Options
Premier Group
service provider that is growing at a healthy pace and is looking to hire another Third-Line Support Engineer. We are looking for someone with experience in the MicrosoftWindows tech stack and the ability to build VMware from scratch. The company are small to medium-sized and is looking to grow due to an increasing client base. Based … three days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN/NAS Routers, Switches, Firewalls, VLANs Installing and configuring backup solutions (Veeam) Office365 More ❯
stack including but not limited to: Microsoft Azure (IaaS, PaaS, SaaS) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Dynamics 365 (CRM, ERP) Power Platform (Power BI, Power Apps, Power Automate) Windows Server & Active Directory Microsoft Endpoint Manager (Intune) Deliver compelling product demonstrations, architecture workshops, and proofs of concept. Collaborate with account executives, delivery teams, and partners to ensure proposed solutions More ❯
client base. Expect a healthy mix of infrastructure management, cloud migrations, and project delivery. Working Hours: Monday–Thursday: 10am–7pm Friday: 9am–5pm Tech Stack You’ll Work With: Windows Server Environments Microsoft Intune (Endpoint Management) Azure Migrations & Infrastructure Cisco Routing & Switching Meraki Wireless Solutions What We're Looking For: Proven 3rd Line experience across infrastructure and cloud environments More ❯
Aberdare, Rhondda Cynon Taff, Mid Glamorgan, United Kingdom
CPS Group (UK) Limited
day-to-day IT support across multiple business units * Providing 1st and 2nd line support for laptops, desktops, printers, mobile devices, and authorised software * Managing new device deployments using Windows Autopilot and Microsoft Intune policies * Supporting users within a Microsoft 365 environment (Teams, Outlook, SharePoint, etc.) * Managing and maintaining access controls through Active Directory and Azure Entra ID * Providing … and printer configurations ________________________________________ What we're looking for: * 3+ years of experience in an IT support role, covering both 1st and 2nd line issues * Strong working knowledge of MicrosoftWindows 10/11, Microsoft 365, and remote support tools * Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID * Good understanding of core infrastructure technologies More ❯
such as Ivanti Service Manager/Service Desk, Cherwell, BMC Remedy/Helix, ServiceNow, Axios, etc Strong technical troubleshooting skills Excellent interpersonal and communication skills Confident user of MicrosoftWindows and common applications Understanding of Database and Server Technologies Understanding of internet and network technologies Excellent time management, multi-tasking and organisational skills Self-motivated to develop technically Ability … and associated protocols Experience with troubleshooting Networking issues Strong troubleshooting/root cause isolation skills Familiarity with AWS, Azure, VMWare Experience providing SaaS support is desirable Exposure to MicrosoftWindows internals (registry, drivers, config, group policies etc) Knowledge of MicrosoftWindows server and client OS administration Microsoft Certified Professional (MCP, MCSA, MCSE or MCDBA) Languages: Must be fluent More ❯
Infrastructure solutions. Post implementation delivery assurance (as per test plans). Responsible for architecture design governance for Infrastructure services, including: Public Cloud ( Azure & AWS) Microsoft Server Technologies, such as Windows Server, Active Directory, M365 VMWare Data Centre Virtualisation and Cloud Infrastructure Citrix App and Desktop Virtualisation, as well as NetScaler Provides infrastructure licence assurance for Three. Ensure the outsource … Infrastructure solutions. Post implementation delivery assurance (as per test plans). Responsible for architecture design governance for Infrastructure services, including: Public Cloud ( Azure & AWS) Microsoft Server Technologies, such as Windows Server, Active Directory, M365 VMWare Data Centre Virtualisation and Cloud Infrastructure Citrix App and Desktop Virtualisation, as well as NetScaler Provides infrastructure licence assurance for Three. Ensure the outsource More ❯
with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with More ❯
with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with More ❯
best practices Excellent problem-solving skills Experience in delivering both support and project-based work Strong verbal and written communication skills Ability to work independently and manage multiple priorities Windows Server experience 3rd Line Support experience Desirable: Foundational knowledge and expertise in networking, virtualization, and traditional on-premises infrastructure Experience with PowerShell scripting and automation Proficiency in Microsoft Endpoint More ❯
with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with More ❯
East Sussex, England, United Kingdom Hybrid / WFH Options
DataCareers
possible: IaaS, PaaS, Virtual Machines (VMs), Virtual Networks (vNets,), Azure Storage technologies, Azure Networking; SQL services, Azure Alerts and Monitoring configuration. Hybrid directory services with Azure Active Directory and Windows AD Strong hands-on experience technical of integrating and supporting third party cyber solutions with Windows endpoints and servers and Microsoft cloud infrastructure, including: Cisco firewalls and ISE More ❯
possible: IaaS, PaaS, Virtual Machines (VMs), Virtual Networks (vNets,), Azure Storage technologies, Azure Networking; SQL services, Azure Alerts and Monitoring configuration. Hybrid directory services with Azure Active Directory and Windows AD Strong hands-on experience technical of integrating and supporting third party cyber solutions with Windows endpoints and servers and Microsoft cloud infrastructure, including: Cisco firewalls and ISE More ❯
state of the art tech to contribute to a great cause. The IT Engineer will be heavily involved with teams across the organisation & support the Microsoft suite including O365, Windows 10, Azure & Intune. Skills required for the IT Engineer are: - Experience working with the Microsoft Stack, Azure, Intune, DNS & VMs/vSphere - Customer service skills over the phone and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Understanding Recruitment NFP
state of the art tech to contribute to a great cause. The IT Engineer will be heavily involved with teams across the organisation & support the Microsoft suite including O365, Windows 10, Azure & Intune. Skills required for the IT Engineer are: - Experience working with the Microsoft Stack, Azure, Intune, DNS & VMs/vSphere - Customer service skills over the phone and More ❯
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
Data Careers
possible: IaaS, PaaS, Virtual Machines (VMs), Virtual Networks (vNets,), Azure Storage technologies, Azure Networking; SQL services, Azure Alerts and Monitoring configuration. Hybrid directory services with Azure Active Directory and Windows AD Strong hands-on experience technical of integrating and supporting third party cyber solutions with Windows endpoints and servers and Microsoft cloud infrastructure, including: Cisco firewalls and ISE More ❯
Brighton, East Sussex, Preston Park, United Kingdom Hybrid / WFH Options
Data Careers Ltd
possible: IaaS, PaaS, Virtual Machines (VMs), Virtual Networks (vNets,), Azure Storage technologies, Azure Networking; SQL services, Azure Alerts and Monitoring configuration. Hybrid directory services with Azure Active Directory and Windows AD Strong hands-on experience technical of integrating and supporting third party cyber solutions with Windows endpoints and servers and Microsoft cloud infrastructure, including: Cisco firewalls and ISE More ❯
for a recruitment agency HND/DipHE/NVQ level 4/degree with honours/or equivalent Skills and competency Essential Support of Microsoft Office 2010 or greater, Windows 7 or greater Familiarity with the internals of a PC/laptop Ability to diagnose various desktop and laptop issues, including operating system, TCP/IP networking, hardware component … intermittent issues Ability to follow instructions or procedures, and check own work Comfortable working independently and with others Beneficial Experience supporting Active Directory Support of Microsoft Office 2016, Visio, Windows 10 Experience with Office 365 Support of Android and iPhone phones, Android and iPad tablets, and Macs Experience with automated build and deployment tools Knowledge of Windows Server More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Millgate
the unassigned queue to the appropriate team or engineer. Troubleshoot and resolve 1st line issues related to desktops, laptops, printers, mobile devices, and common software applications (e.g., Microsoft 365, Windows OS). Escalate complex issues to 2nd or 3rd line support teams as necessary. Maintain clear and accurate documentation of all support activities and resolutions. Deliver excellent customer service … part of a long-term career progression plan. Essential Skills & Experience Previous experience in a 1st line IT support role or similar customer-facing technical position. Strong understanding of Windows operating systems and Microsoft 365 applications. Basic knowledge of networking principles (DNS, DHCP, TCP/IP). Excellent communication and interpersonal skills. Ability to work independently and as part More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
100% IT Recruitment Ltd
requirements - 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V … EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Fruition Group
to join a cloud transformation journey to AWS. You'll be working on a mixture of project based work & 3rd line support. The scale of the environment includes 3000 Windows server with a small footprint in Linux. Infrastructure Engineer - What will I be doing? Plan, design, and implement IT infrastructure solutions relating to compute, virtualisation, containerisation (both on-premise … updates. Reviewing logs to investigate unauthorised activity. Administration of Active Directory and Group Policy. Remediating reported vulnerabilities. Infrastructure Engineer - What do I need? Excellent understanding and experience of administrating Windows Server (including Active Directory, Group Policy, DNS, DHCP) and Linux (RedHat & Oracle) Operating Systems. Skills across Microsoft SCOM, SCCM, DPM, WSUS, Intune, Defender, Patch My PC and Windows … administering & supporting both on-premise and cloud based (AWS preferred) Kubernetes platforms. Experience with automation tools like Ansible, Python and PowerShell will be a plus. Added bonus: Qualifications in Windows Server Hybrid Administrator Associate or other relevant Microsoft credentials in desirable. Certification in AWS desirable (e.,g. Cloud Practitioner and AWS Certified SysOps Administrator) Exper ience of leading small More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
eTeam Workforce Limited
and digital user experience. 2. Architecture & Solution Design Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency. Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. 3. Technology Implementation Oversee deployment and life cycle management of EUC technologies including: o Microsoft … Windows 10/11 o Citrix/VMware VDI o Endpoint management (Intune, SCCM) o Application packaging and virtualization Drive automation and standardization across the EUC estate. 4. Security & Compliance Ensure EUC solutions adhere to Barclays' security policies and regulatory requirements.xqw Familiarity with regulatory frameworks and compliance standards (eg, GDPR, ISO 27001). Leadership & Communication Proven ability to lead More ❯
call rota. Troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, Point of Sale Counters and associated accessories. Troubleshoot known and unknown software issues related to Windows platforms. Smart hands & eyes support for Infrastructure and data centre activities. Site process documentation and knowledgebase article management. Opportunities & Benefits: Exposure and involvement to a variety of different areas … across the UK with travel and expenses paid. General travel expenses i.e. parking/public transport is expensed and reimbursed. Essential skills & experience: Knowledge of current and past Microsoftwindows operating systems. Basic knowledge of Mac OS platforms. Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc). Experience in Windows imaging techniques (Network More ❯
in-house and on-site. Experience of having carried out training sessions to groups of customers either remotely or on-site. Excellent understanding of all Microsoft products including: All Windows operating systems Word Excel Outlook Strong numeracy and analytical skills with the ability to compile statistical data and reports. Experience using ticketing systems to manage and resolve client issues … and troubleshooting SQL queries. Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects. Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS Within your role you will have the opportunity to develop further into: Client Training - In House & On-Site Carrying out … Demos and running Webinars Software Testing Infrastructure management including Windows Server Networking Product Design Manual Writing Social Media and Marketing Campaigns INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted More ❯
environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. Provide excellent customer service and keep users updated on … of IT equipment (e.g. printers, routers, cabling) as required. Skills and attributes 1+ year experience in an IT support/helpdesk role (or relevant IT qualification) Solid knowledge of Windows 10/11 and Microsoft Office Familiarity with Active Directory and basic Office 365 admin tasks Strong troubleshooting and customer service skills Full UK work authorisation Willingness to travel More ❯