IT Support Analyst
- Hiring Organisation
- Intelligent Talent Solutions Ltd
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
first point of contact for incidents and service requests raised through the IT service management system Troubleshoot and resolve issues relating to Microsoft 365, Windows operating systems, Active Directory and Azure Virtual Desktop Provide both remote and deskside support to colleagues Support the joiners, movers and leavers process including … What We Are Looking For Experience working in an IT Service Desk, Helpdesk or IT Support role Good working knowledge of Microsoft 365 and Windows environments Experience supporting or administering Microsoft Intune and end user devices Experience working with IT service management or ticketing systems such as ServiceNow, Halo ...