1 to 25 of 52 1st Line Support Jobs in the UK excluding London

First Line Support Engineer/IT Service Desk Technician Join a forward-thinking managed services organisation as a 1st Line IT Support Engineer delivering IT support, troubleshooting and cloud computing solutions. This hybrid role offers exposure to Microsoft Azure … following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician ...

1st Line Support – 3-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This … 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st ...

1st Line Support, Poole, £28,000 As a 1st Line Support for this engineering company, you’ll be the first point of contact for technical support, troubleshooting IT issues, ensuring smooth operations, and you’ll have the opportunity … perks, including half day on Friday 23 days holiday + bank holidays Recognition and rewards, including birthday leave Family-friendly policies with enhanced maternity 1st Line Support Responsibilities Responding to and resolving technical support queries efficiently Diagnosing software and hardware faults Assisting with ...

1st Line Support Advisor Crawley, UK £25,000 - £28,000 per annum About the Role We are currently recruiting for a 1st Line Support Advisor to join a growing and dynamic team based in Crawley. This is an excellent opportunity … someone with strong customer service skills and an interest in technology to develop a career in IT and telecommunications support. As a 1st Line Support Advisor, you will act as the first point of contact for customers, delivering a professional and efficient support ...

1st Line Support Technician Chichester PO20 (with hybrid/flexible working) £24,000 – £30,000 plus benefits including IT certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients and an outstanding reputation … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

Morgan McKinley is looking for a 1st Line Support to join a well established business in Horsham, West Sussex. The 1st Line, IT helpdesk support role will be supporting with IT - technical solutions to end-users to resolve 1st … line issues, escalating complex issues if needed. Salary: £25k Location: Office based - Horsham, West Sussex 1st Line - IT Support duties: Support with 1st line technical queries and issues Configure laptops, mobile phones, tablets and printers Update IT users ...

client is currently recruiting a 1st line Support Technician to join their IT Operations Team. The 1st line Support Technician will be responsible for triaging tickets and supporting end users to a 1st line level. You will … users both deskside and remotely. This will be based 4 days onsite in Brighton, and 1 day in Crawley. Key Responsibilities for the 1st Line Support Technician Providing support to help users solve technical issues with their computers, both hardware and software ...

1st Line IT Deskside Support Technician Location: Chelmsford (Office-Based) Hours: Full time, shifts between 8am-8pm + Saturdays on a rota basis (9-5) Salary: £28,000 per annum + Overtime/TOIL + Benefits Driving Licence Required Our client is seeking a proactive … technically capable 1st Line IT Deskside Support Technician to deliver front-line technical assistance to users across a range of operational sites. This is an office-based role in Chelmsford with occasional travel to other locations as needed. About the Role ...

1st Line/Application Support Analyst Location: Windsor Salary: £24,000 - £26,000 We are seeking a motivated 1st Line Support Analyst to join our clients dynamic support team. Reporting to the Support Manager, you will … and ensuring that incidents are logged, investigated, and resolved in accordance with agreed service levels. Day-to-day of the role: Provide first-line support to clients, resolving operational, configuration, and system-related issues. Log, manage, and progress incidents in line with agreed ...

1st Line IT Support Engineer Location: North West London - close to Stonebridge Park Station Salary: £26,500 Hours: Monday–Friday, 08:30–17:30 Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support … graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs Manage and resolve service desk tickets, escalating ...

First Line Support Location: Nottingham (Accessible via public transport) Salary: £29,000 - £32,000 (Depending on Experience) Hours: 37.5 (Shifts on a rota basis) Shift Pattern: 8:30am - 5pm 4:30pm - 1am 12:30am - 9am SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard ...

Your new role We are currently recruiting for a 1st Line Support Analyst on a permanent basis for a well-known organisation in Surrey. You'll be joining a small, but experienced and passionate team providing 1st Line Support to circa 320 internal users. What you'll need to succeed We are looking for someone who has some previous experience providing 1st Line Support - perhaps this is the next step in your IT Support career. You will be solving issues ...

1st Line Support Engineer – Preston - £29k (DOE) – Great Progression Opportunities – On -site. I’m currently working with a client who are actively seeking a 1st Line Support engineer to join their growing team. The organisation is highly committed to growth … including basic setup & account management. Assist with basic networking. Troubleshoot & resolve Windows desktop issues. What we’re looking for... Proven experience in a first line role. Strong knowledge of windows desktop, supporting Microsoft 365 & familiarity with 2FA systems. An understanding of networking fundamentals. Clear passion for technology ...

Advert: First Line Support Technician (Level 1 IT Support) Job Title: First Line Support Technician/Helpdesk Technician (Level 1) Location: Office-based in Hook Salary: Competitive – £26,000 – £30,000 per annum (depending on experience) + benefits Job Type … platform – an intuitive, ITIL-aligned tool that empowers fast incident management, SLA tracking, and efficient service delivery. We're looking for a motivated First Line Support Technician to join our team and be the first point of contact for all IT support queries. Role ...

Service Desk Technician (1st Line Support), £30,000 per annum, Hertfordshire/Hybrid We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline helper of our ICT support team. With … support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges. Responsibilities Providing first-line support via phone, in person, and onsite at our head office Logging and managing support tickets in the ITSM ...

1st Line Support Technician Fareham (Hybrid) Up to £26,000 Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your … searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous ...

1st Line Support Technician Fareham (Hybrid) Up to £26,000 Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your ...

Role: 1st Line Engineer Location: Southampton (Onsite/Hybrid options) Salary: £24,000 £28,000 Perfect Entry Point | Rapid Progression to 2nd Line | Cloud & Infrastructure Exposure Were working with a fast-growing technology business in Southampton thats known for developing junior engineers properly . Theyre … looking for a 1st Line Engineer whos hungry to learn, eager to grow, and wants to move up the technical ladder quickly . This is not a role where youll be stuck doing password resets forever. From day one, youll be learning how real IT environments work ...

title: 1st Line Support Technician Salary: up to £29k Location : Cambridge My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process … long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win & 2022) Installing PCs/upgrading software Administration of IP phone systems Supporting customer applications Setting up email ...

Role: 1st Line IT Support Technician Salary: £26,000 - £29,000 Location: Lancaster Required: Driving License and car Role Overview Join a growing IT support team as a 1st Line IT Support Technician, providing friendly, responsive help … resolving basic technical issues across desktops, laptops, cloud services and network devices. Key Responsibilities * Act as the first point of contact for client support requests (phone, ticketing system, remote tools) * Diagnose and resolve routine issues with users' hardware, software and connectivity * Perform password resets, account setup and basic ...

First Line Support Assistant Location: Nottingham Salary: Up to £28,000 dependent on experience Hours: 37.5 hours per week (flexible hours) A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it's team. The successful candidate will … provide first-line technical assistance, supporting users via phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets. ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level … Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities ...

Role: 1st Line IT Support Technician Salary: £26,000 - £29,000 Location: Lancaster Required: Driving License and car Role Overview Join a growing IT support team as a 1st Line IT Support Technician, providing friendly, responsive help ...

Agilis are supporting a key client in their search for a 1st Line support analyst to join there service desk team in Perth. This role will be focussing on Providing initial IT support, and triage … going incidents, in-line with the incident management process as well as supporting and provisioning software applications and hardware. Responsibilities: Provide first line support to end users on various technical issues and problems relating to hardware, software, network and connectivity via telephone, email, chat ...

Role: First Line Support Analyst Location: Perth (Hybrid Working - 2 days in office) Salary: £25,000 Benefits: Competitive package + structured support environment + development opportunities Our client, a leading organisation in the agriculture and supply chain sector, is hiring a First Line Support Analyst to provide frontline IT support across hardware, software and network services. This role offers the opportunity to be the first point of contact for IT support, ensuring users receive efficient, professional service while contributing to continuous service improvement. What ...