Bristol, BS14, Whitchurch, Bath and North East Somerset, Somerset, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
1stLine IT Support Technician, Hybrid £23,000 plus benefits including, regular salary increases, funded training, up to 31 days holiday (plus BH), a local government pension scheme, a proven career path and lots more Bristol, BS14 Keywords: IT Support, 1stline … organisation whose aim is to provide ‘exceptional education at the heart of the community’. Due to expansion, they are looking for a personable, 1stLine IT Support Technician with a fantastic telephone manner, to join their team on a permanent basis. As a 1st … bank holidays), a local government pension scheme and lots more! 1stLine IT Support Technician – Duties: To provide firstline service desk support to customers, assisting them with hardware and software problems via the phone, email or logged tickets, resolving issues more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
insurance, healthcare and accountancy and more. Core Responsibilities: As 1stlineSupport Engineer you will act as the firstline of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1stline … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS … Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, Application Engineer, 1stLineSupport Engineer, 1stLineSupport Technician may also be considered for this role. more »
Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1stLine IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1stLine IT Support The role sits within a very large IT service desk where you will be responsible for the more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1stLine IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1stLine IT Support The role sits within a very large IT service desk where you will be responsible for the more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1stLine Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is … an excellent 1stLine Application Support Engineer role, working for a company with a growing reputation in their field. The 1stLineSupport Engineer will have excellent all-round IT support skills, be a great communicator and be … a problem solver. They will provide end user support for the company's application. The Company The 1stLineSupport Engineer will join a leader in the healthcare software industry. The 1stLineSupport Engineer will contribute to more »
BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1stLineSupport Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1stlinesupport techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1stlineSupport Engineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant internal teams more »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1stLineSupport Engineer My client, a large MSP based in Kent, are looking for a 1stLineSupport Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1stLine, FirstLine, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Supportmore »
Northampton, Great Houghton, Northamptonshire, United Kingdom
Ashby Computers
Ashby Computer Services LLP is seeking a talented 1stLine IT Support Technician to join our dynamic team in Northampton. As a 1stLine IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver … accredited. Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-linesupport queries within defined parameters Assist in managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded … users with software configuration, computer setups, and new machine installations Maintain customer system security and report issues Install and administer Office 365 Provide first-linesupport for server infrastructure Conduct remote installations of new IT equipment Required Skills: Proven experience in an IT helpdesk role Preferred more »
1stLineSupport Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1stLineSupport Analyst at a prestigious … brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a 1stLineSupport Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your … all backgrounds. Our client offers a dynamic work environment where your skills and expertise will be valued and rewarded. Interested? Please Click Apply Now! 1stLineSupport Analyst more »
Job Title: 1stLineSupport Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1stLineSupport Engineer, you will provide exceptional 1stlinesupport to 300 users, both onsite … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1stLine IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »
First-Line Technical Support Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1stline/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
First-Line Technical Support Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords – First-Line/1stline/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
Job Title: 1stLineSupport Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1stLineSupport Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1stLineSupport or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »
Stockport, Greater Manchester, North West, United Kingdom
VCG
VCG Technology Services Limited are looking for a 1stLineSupport Technician with excellent customer service skills to join the team. The 1stLineSupport Technician is responsible for managing incoming queries and help requests from end users through email … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … customer service setting. Key Responsibilities The 1stLineSupport Technician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
This is a fantastic opportunity for you to work as a 1stLineSupport Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupport engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »
1stLineSupport Analyst Location: Aberdeen Belcan is hiring 1stLineSupport Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
Aberdeen, Bridge of Don, City of Aberdeen, United Kingdom
Belcan
1stLineSupport Analyst Location: Aberdeen Belcan is hiring 1stLineSupport Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
IT Service Desk Analyst/1st/2nd LineSupport Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd LineSupport Analyst to join our Manchester based law firm on a permanent basis. … IT Service Desk Analyst/1st/2nd LineSupport Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining … satisfaction through continuous status updates and information sharing. * Ensure problem descriptions and resolutions are accurate in our ITSM solution. IT Service Desk Analyst/1st/2nd LineSupport Analyst Knowledge, Sills and Experience: * Strong work ethic with a keen attention to detail. * Must possess more »
An exciting opportunity has arisen for a 1stLineSupport Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1stLineSupport Engineer, you’ll require the following essentials: Background of working in a 1stLine/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1stLineSupport Engineer role, you’ll also be: Respond in a timely manner to queries and adhere to the KPI’s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Supportmore »
Newbury, Berkshire, Shaw, West Berkshire, United Kingdom
Bridgewater Resources UK
A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1stLine IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1stLine IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1stLine IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »
BT36, Whitehouse, Antrim and Newtownabbey, County Antrim, United Kingdom
Tulip Recruitment
1stLineSupport Please note that this role is based in Newtownabbey, Northern Ireland. Are you IT savvy with the ability to take calls and offer basic IT Support? Are you available from mid-July through until at least Oct 2024? If so … we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers or … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
Newtownabbey, County Antrim, Northern Ireland, United Kingdom
Tulip Recruitment
1stLineSupport Engineer Please note that this role is based in Newtownabbey, Northern Ireland. Are you IT savvy with the ability to take calls and offer basic IT Support? Are you available from mid-July through until at least Oct 2024? If … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
Job Title : 1stLine Engineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1stLine Engineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT issues for … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1stLine IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »
Stafford, England, United Kingdom Hybrid / WFH Options
Stone Group Ltd, A Converge Company
authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential. At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships … to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company? We are seeking a 1stLineSupport Team Leader to join our Support & Managed Services team. We are looking for someone to provide … leadership management and support to the 1stline technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service more »
FirstLineSupport Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first … With a rapid expansion we have decided to grow this team quickly and in the long term, permanently. This starts by adding 2 firstlinesupport engineers to our team. What will you be doing? Once you get up to speed with the inhouse service delivery … to extend or go permanent should you prefer that at the end. What do you need? Experience within an IT Support environment 1stLinesupport experience Superb communication and problem solving skills. Windows operating systems (10/11) O365 What would it be more »