Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 2ndLine Avaya Support Engineer, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2ndLine Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2ndline/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Job Opportunity: 2ndLine Support Engineer Excellent opportunity for a passionate 2ndLine Support Engineer to join an established client team based in Dorset. The successful candidate should have at least 2 years of commercial experience providing technical support and More ❯
2ndLineEngineer Location: HMS Collingwood – On Site 5 Days a week Due to the nature of our support requirements this is an office-based role. We are looking for suitable candidates with an understanding of support services that is interested in building upon current More ❯
Role: 2ndLine Storage Support Engineer Location: Basingstoke We are seeking a 2ndLine System Administrator to join our team of 2nd and 3rd Line engineers. Your responsibilities will include assisting a high-profile user community, maintaining daily contact More ❯
Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
Role : 2ndLine Storage Support Engineer Location : Basingstoke We are looking for a 2ndLine System Administrator to join our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers More ❯
Carlisle, England, United Kingdom Hybrid / WFH Options
The Cumberland Group
energy and creativity to make a positive difference, then this is the job for you. A new and exciting opportunity has arisen for a 2ndLine Application Support Engineer role within our Application Support Team (AST). The successful candidate for this role will play … offer our people an extra paid day off every year to help local charities and community organisations. The Role Reporting into the 3rd Line Application Support Engineer, you will support by developing the 1st Line Application Support Engineers, taking on the responsibilities of training, and upskilling 1st Line team members. You will act at the 2ndline support and escalation point for the 1st line Application Support Team providing subject matter expertise and assistance across the More ❯
Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2ndLineEngineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer … service skills accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2ndline support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop virtualisation technologies (e.g., Hyper … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯
Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2ndLineEngineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer … service skills accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2ndline support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop virtualisation technologies (e.g., Hyper … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited - IT Recruitment Solutions
celebrated for delivering bespoke IT solutions, maintaining high customer satisfaction, and fostering a supportive, team-oriented culture. Your Role in the Team: As a 2ndLine Support Engineer, you’ll be an invaluable member of the IT support team responsible for: Managing end-to-end … site support as needed. Tracking hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2ndLine Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of Microsoft Server … creating an inclusive and innovative future. We celebrate diversity and ensure a fair recruitment process for all. Be more than just a support engineer - be part of a company that invests in your success. Seniority level Associate Employment type Full-time Job function Information Technology, Engineering, and Customer More ❯
IT Service Desk Engineer - 2ndline Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking … for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping … We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2ndline activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to More ❯
Employment Type: Permanent
Salary: £38000 - £43000/annum shift allowance, bonus, excellent be
IT Service Desk Engineer - 2ndline Up to 43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking … for individuals who take ownership of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping … We value proactive problem solvers who can anticipate client needs and deliver solutions that exceed expectations. A true Generalist role, this will predominantly be 2ndline activities, however, is still very much a client facing role, responding to system events, availability and capacity issues in addition to More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
AeroCloud
in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st/2ndLine Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the Global Head … have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st/2ndline support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and … the deployment of software updates and patching Assist with the Image and configure PC’s and other hardware equipment Mentor and support 1st line engineers The duties and responsibilities of the role may vary and change depending on the AeroCloud business needs. There will also be growth opportunities More ❯
Wanstor Bridgwater, England, United Kingdom Join or sign in to find your next job Join to apply for the 2ndline IT Support Engineer role at Wanstor Wanstor Bridgwater, England, United Kingdom Get AI-powered advice on this job and more exclusive features. We’ve … voice is heard, and your development is a priority, you’ll feel right at home here. About the Role We are seeking an experienced 2ndline Support Engineer to join our team and provide first-class support to our customers. You will have honed your … new infrastructure Creating deployment and change documentation Conducting IT infrastructure reviews with recommendations Opportunities for technical consultants to specialize and progress into 3rd line roles as they gain experience Seniority Level Associate Employment Type Full-time Job Function Information Technology Industries IT Services and IT Consulting Referrals can More ❯
Stafford, England, United Kingdom Hybrid / WFH Options
risual Limited
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2ndline support engineer, you will provide the customer-facing interface for support queries, while also working in conjunction with 1st … and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution, and if required, timely escalate to 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Overall, our 2ndline support engineers are the focal point of our managed services team providing first-class support to our customers ensuring they are More ❯
Location - Abingdon FTC - 30k Position - 2ndLineEngineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User More ❯
Location - Abingdon FTC - 30k Position - 2ndLineEngineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User More ❯
Social network you want to login/join with: 2ndLine Service Desk Engineer - MSP, grantham col-narrow-left Client: Datcom Location: grantham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … wide Job Description: We are currently recruiting for an experienced 2ndLine Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a More ❯
we'll shape the future of technology solutions for a safer, more efficient world. About You: You're a confident, hands-on infrastructure engineer who thrives in technically complex environments. You bring a structured approach to problem-solving, a passion for improving systems, and a calm, proactive mindset … constantly looking for ways to innovate and improve together. About The Role: We're looking for a hands-on Technical Platform Engineer (2ndLine) to join our Platform team and help manage and evolve our hybrid infrastructure estate. This is a key technical role where … hiring team to discuss your skills and relevant experience. This is an excellent opportunity to learn more about the role and ask any questions. 2nd Stag e - A 60-90-minute formal interview where you can anticipate competency and technical questions. As an inclusive employer, please inform us if More ❯
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Quantum Care
work and have a real impact in Quantum's future development. Main duties and responsibilities: Deal with all user queries and act as the 2ndline but also 1st and some 3rd line Support users both over the phone, using our remote tools or directly … able to offer sponsorship to candidates at this time. If you would like to find out more about this opportunity, please visit our website 2ndLine Support Engineer - Quantum Care . If you have any issues with completing our online application form, please contact the More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Infrastructure Engineer Location: Huntingdon, UK (F/T On-site 4/5 days a week) Clearance: High level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational More ❯
La Fosse has been engaged by a market-leading business in the East Midlands that is seeking a 2ndLineEngineer to take responsibility for the company's expanding and heavily invested IT function. The role is within a dynamic and robust infrastructure team and More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Title: Projects engineer2ndline Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of clients? Do … you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Secondline service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive … If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT · You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems More ❯
2ndLine Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales’s most successful tech companies. Based in South Wales they More ❯
2ndLine Software Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales's most successful tech companies. Based in South Wales More ❯
Borehamwood, England, United Kingdom Hybrid / WFH Options
ICOR International, Inc
ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: Projects engineer2ndline Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career … of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Secondline service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your … career can thrive? If so, we are looking for you to join our team as a Projects Engineer! How Youll Make An Impact You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi More ❯