1 to 25 of 97 CMDB Jobs in the UK excluding London

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk ...

bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System ...

workflows (multi-step, goal-oriented AI automation). Technical Proficiency: Proficiency in JavaScript, Glide APIs, HTML, CSS, AngularJS, and experience with data models like CMDB/CSDM. Analytical Skills: Ability to translate complex business requirements into technical solutions and architecture designs. Problem-Solving: A passion for solving complex problems through ...

stakeholders and align services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles to manage internal ...

chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical roadmaps into service actions. * Oversee patching, obsolescence, lifecycle ...

adhere to all Service Desk technical processes and guidelines as well as Trust processes and standards. Support and maintain the Digital Services Asset database (CMDB). To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles. Adhere to security best practices ...

implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features ...

data protection frameworks Oversee platform health including capacity, risk, DR, and business continuity Act as gatekeeper for production releases and change delivery Maintain CMDB, asset registers, and operational control Commercial & Financial Management Manage vendor contracts and commercial agreements Track and optimise operational costs Ensure transparency and accountability in budget management ...

track actions and milestones Build strong stakeholder relationships across teams Required Experience Experience in project management/business analysis within financial services Knowledge of CMDB, ITSM, and data governance Strong understanding of SDLC and project lifecycle Excellent communication, organisation, and problem-solving skills Ability to work cross-functionally and manage ...

other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management/RCA experience Exposure to Jira Assets/CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop ...

Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support ...

Request Management (SRM) workflows. Develop and maintain custom workflows using Remedy Developer Studio, including Active Links, Filters, and Escalations. Support and maintain BMC Atrium CMDB, Atrium Integrator, and Atrium Orchestrator. What youll bring: Existing experience working on IT Service Management platforms (Preferably Remedy). Experience working to tight SLAs. Working ...

. * Act as senior escalation point for complex incidents. * Ensure compliance with MOD security standards and Secure by Design principles. * Maintain documentation, diagrams and CMDB records. * Support accreditation processes (IT Health Checks, CCVAs). * Contribute to network automation (Python, Ansible, PowerShell). * Identify opportunities for architectural improvement. Essential Experience * Extensive ...

Senior ServiceNow Architect About the role The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned ...

ITIL v3 or ITIL 4 certification Managing services across IT networks, both from internal and externally provided services Service management tooling, configuration management databases (CMDB), and monitoring solutions The permanent opportunity for an IT Service Delivery Manager (SDM) will pay a salary up to £60,000 plus benefits base ...

adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB/CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems ...

With a structured training (20% off‐the‐job) while gaining hands‐on exp across Digital, ServiceNow, Mobile Services, and Data Management teams Role Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps. Support automated onboarding of customer and device data, ensuring metadata is accurate ...

Network Inventory (TNI) expertise including: rack design, capacity, equipment modeling + fibre/circuit mapping/provisioning. Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies ...

personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives ...

personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives ...

essential. * Proven experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. * Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. * Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. * Excellent client-facing skills, with the ability ...

essential. * Proven experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. * Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. * Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. * Excellent client-facing skills, with the ability ...

essential. * Proven experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. * Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. * Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. * Excellent client-facing skills, with the ability ...