1 to 7 of 7 Chat Support Jobs in the UK excluding London

Technical Support Manager – Life Science Permanent, full time Cambridge £ competitive, depending on skills, experience and background Role profile: This is a newly created role for a flourishing biotech organisation based in Cambridge who operate in the field of cell therapy and synthetic biology. The role of Technical Support … product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in relation to customer satisfaction. Support the team to resolve customer technical issues by ensuring timely and accurate response times. Put in place and maintain a ticket system to manage … and track customer enquiries. Create a knowledgebase of frequently occurring issues and offer solutions to support the team and customer. Close collaboration with R&D team, NPD, field application and product management teams to stay abreast of new developments relating to product portfolio. Maintain an up-to-date knowledge more »

Support Analyst, Service Desk, 1st line, COR5802A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst …/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern … Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Basingstoke. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service more »

Support Analyst, Service Desk, 1st line, COR5802 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst …/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern … Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Luton. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service more »

Customer Support Executive needed for a contract role with our client in the EdTech/eLearning industry. This 1st Line/2nd Line Support role is a contract position, lasting for around 2 months initially, with the possibility of extension. This Customer Support Executive role will be … working US hours, so roughly 1pm till 9pm UK time. The role will consist of; 1st line support: including in-app chat, email support, screen sharing with customers. 2nd Line investigations: ivestigating soem more complex issues, and workign with the dev team to find a solution to … the problems Updating the Online Help Centre with support documentation Logging bugs and feature requests Liaising with a cross-functional team across Sales, Customer Support, Product and Development. Testing new bug fixes and features This role will suit someone from a 1st line/2nd line support more »

effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS Bedrock more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. The Role In a varied … and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based … around core technology including Windows 10, Office 365 and Active Directory. The Support Engineer will be working 3 days onsite in the Basingstoke office, with 2 days working from home. Occasional travel to other sites will be required. The Company The Support Engineer will be joining a well more »

IT School Engineer - Amersham Onsite Engineer - IT Support - Active Directory - Networking - Wi-Fi - LAN - Office 365 - Firewall - Server - Anti-Virus - Switches - Windows - Cisco - School - IT Technician Are you a tech enthusiast with a passion for education? Are you ready to make a difference in the world of IT within … opportunity awaits in one of Amersham's leading IT Schools! As the IT School Engineer, you will have previous on-site and remote technical support experience to teachers and staff. The company will invest in your professional development, expand your skill set, attend workshops, and have the opportunity to … scheme For further details and to apply, please send your up to date CV to peter.hutchins @ circlerecruitment.com for a confidential chat. Onsite Engineer - IT Support - Active Directory - Networking - Wi-Fi - LAN - Office 365 - Firewall - Server - Anti-Virus - Switches - Windows - Cisco - School - IT Technician Circle Recruitment is acting as an more »