Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months …/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make … ll work closely with vendors and service providers to keep things moving at a high standard. We’re also looking for someone with solid MPRO5 knowledge. You’ll use it to fine tune workflows, support the business, and come up with smart solutions that make our operations even more effective. You will be responsible for Manage project development budgets. More ❯
Your new company An established and growing logistics company with a strong commitment to technology is looking for a proactive IT Business Systems Analyst to join their team in Greater Exeter. You'll play a pivotal role in shaping and supporting the systems that drive their visionary logistics solutions. This is more than just a technical role; it's an opportunity to make a real impact across the business. Your new role As an IT Business Systems Analyst, you will be a key part of the Technology team, working on business-critical systems. Your main responsibilities will include: Configuring, maintaining, and supporting essential line-of-business systems. Leading the planning, implementation, and testing of system … clear documentation and providing hands-on support during system changes. Contributing to the roadmap for future system enhancements. What you'll need to succeed You will need experience configuring IT applications, ideally in logistics, ERP, TMS, WMS, finance, or HR systems. You should have strong communication skills, a high level of accuracy and attention to detail, and the ability More ❯
needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and … a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas. This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to … possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Job description Job responsibilities Providing a single point of contact for IT related incidents, requests for service and queries which range in complexity for both clinical and corporate customers Work as a part of the Service Desk function by working as More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who'll … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … in making sure our systems are effective, secure, and efficient, helping us deliver great experiences for our customers, strengthen our communities, and care for our planet. As an IS Analyst for Retail, you will be part of a supportive team that works together to make technology work for everyone. Your contributions will help ensure our systems run smoothly and … role in keeping the Retail Gateway and Scoot platform safe and secure You will need • Experience in technical project management or coordinating projects with a technology focus • Background in IT service desk or technical support, with a customer-first approach • Ability to deliver results consistently and work towards shared goals • Experience in customer service and building positive relationships • Knowledge More ❯
Helpdesk Analyst Maidstone £2630k MonFri, 8:004:30 Do you enjoy being the first person people turn to when tech goes wrong? Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is done right? Support thats structured. A team thats friendly. A desk that runs smoothly. We … areworking with a well-established IT provider in Maidstone who are growing their support team and looking for someone to step into a Helpdesk Analyst role. You willbe the first line of defence,logging tickets, resolving what you can, and escalating what you cant. Its a proper support desk: structured, well-run, with great senior engineers to learn … from, and a manager who knows what good support looks like. Theyre not expecting you to know it allattitude, curiosity, and communication are what matter here. If youve done 1st line support before and are now looking to build on that experience, youll fit right in. What you'll be doing: Taking incoming support querieslogging, triaging, resolving Troubleshooting across More ❯
About The Role Team – IT Operations Working Pattern - Office based, 4-5 days per week in the Bournemouth or Stockport Vitality Offices. Full time, 35 hours per week. Top 3 skills needed for this role: Experience working with an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and … solve problems What this role is all about: Join our dynamic IT Service Desk team at Vitality, where you'll be the first point of contact for technical support across the business. As an IT Service Desk Analyst, you'll play a crucial role in delivering exceptional 1st line support to internal stakeholders, VIPs, and external partners. … your ability to troubleshoot, communicate clearly, and manage priorities will make a real impact. You'll also contribute to continuous service improvement and help shape the future of our IT support function. Key Actions To accurately record and manage incident and requests reported to the Service Desk, using the relevant ITSM tools in a timely manner in accordance with More ❯
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
london (city of london), south east england, united kingdom
Harvey Nash
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯
number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
4M Recruitment
Our established client is currently looking to recruit a Senior IT Business Systems Analyst on a permanent basis. Your main duties as part of this role will be support the business and its stakeholders to solve problems and create efficiencies using technology in order to make systems operate faster, maximise data, work with greater functionality and enhanced security. … offer process improvement opportunities so system user maximise their products and work efficiently. You will have experience and skills in some of the following areas: Business Analysis/Business Analyst Systems Analysis/System Analyst SQL Databases Business Applications \ Software Running your own projects and managing projects. Stakeholder engagements Requirement gathering, roadmaps and process maps Understanding of data More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a … the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of … to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯
Harvey Nash are now inviting candidates to apply for the role of IT Asset Management Analyst, inside of IR35 with a daily rate of £450 - £550 a day. Please note this role will involve some travel to the Portsmouth area. The role The ITAM Analyst will be responsible for supporting with management of a ITAM governance board … engagement with business functions for specific software and hardware enquiries and supporting ad-hoc responsibilities from the ITAM team. You will focus on supporting the effective management of all IT assets throughout their lifecycle, including hardware, software, and associated agreements. Criteria required for the role: Bachelor's degree in information technology, Computer Science, or a related field. Experience in … an IT Asset Management role. Strong understanding of IT asset lifecycle management principles and best practices. Experience with IT asset management tools, such as ServiceNow, Snow, Flexera etc. and databases. More ❯
Role: Service Desk Team Lead Location: Marlborough (Office-based) Salary: Up to £35,000 (DOE) + Bonus Are you a skilled 2nd/3rd Line IT Engineer ready to take the next step into leadership? Or already leading a small team but looking for more autonomy and ownership? I'm exclusively recruiting on behalf of a growing MSP based … in Marlborough. They deliver high-quality, relationship-focused IT support to a loyal and growing client base across a range of industries.Due to continued growth, they’re now looking to hire a Service Desk Team Lead, a hybrid role combining hands-on technical support with leadership of a small team (2–4 engineers), reporting directly to the Managing Director. … This is an ideal opportunity for someone who wants real influence in a business, ownership of service delivery, and the chance to help shape the way IT support is delivered. Role Overview As the Service Desk Team Lead , you’ll be responsible for the day-to-day operation of the service desk, ensuring the team delivers prompt, professional, and More ❯
Incident Support/Service Desk Analyst Employment Type: Permanent Salary: 28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst … and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in More ❯
Incident Support/Service Desk Analyst Employment Type: Permanent Salary: £28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst … and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in More ❯
Service Desk Analyst We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low-level projects. This is an office … based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport. Required Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an ITMore ❯
Service Desk Analyst We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low-level projects. This is an office … based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport. Required Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an ITMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Initial 6 Month Contract Pay: Day rate (DOE) Outside IR35 Location: Hybrid, 3 Days in office, City of London (Nr Bank) Industry: Property and Real Estate Job Description - Business Analyst Role Purpose The Business Analyst will support the Technology Team in the discovery, planning, development, and deployment of projects within the Technology Roadmap. They will work closely with More ❯
1st Line Support AnalystLondonBoutique MSPSalary - Up to £35K + Benefits | London 1st Line Support Analyst needed. Are you a confident 1st Line Support candidate with a passion for technology and great customer service? We’re recruiting for a friendly, well-established London-based MSP that supports a range of boutique hotels and commercial clients across Central London. Location: Covent … site visits in Central London) The Role As the 1st Line Support Engineer, you’ll be providing on-site and remote support to clients – mainly boutique hotels – helping resolve IT issues and carrying out regular maintenance tasks. You'll get to know each client well, typically visiting them weekly. There’s no suit required, just smart-casual attire. When … a supportive team on the Help Desk. As you gain experience, you’ll be given the opportunity to progress into a 2nd line role. Key Responsibilities: Provide 1st line IT support to clients on-site and remotely Carry out BAU and project-based support tasks Escalate more complex issues when needed, while maintaining ownership of the ticket Build strong More ❯
Gaydon, Warwick, Warwickshire, England, United Kingdom Hybrid / WFH Options
Caresoft Global Ltd
Job Title: IT Change Management Analyst Location: Gaydon, Warwickshire (hybrid working Tuesday & Thursday compulsory each week as a minimum) Rate: £33.88ph via an Umbrella Company (Inside IR35) or £25.26ph PAYE Employment Type: Contract (31.3.26) Hours: Standard 40 Hours Per Week Reference: J36145227 Job Description: We have united our individual PLM projects to form an enterprise wide PLM transformation … across the enterprise to drive the culture, behaviour and process changes, through education, content creation and engaging with people's jobs on a technical level Duties: Responsible for the IT organization's process improvement and change management activities by applying process improvement, change management methodologies, communication planning, organizational readiness assessment and Stakeholder analyses. Plans and executes process improvement and … business processes, in order to identify when changes in software applications and systems should be initiated. Acts as a change agent to implement and manage best practices across the IT organization. Responsibilities typically include: Managing large projects or processes with limited oversight from manager. Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond More ❯