1 to 25 of 33 ITIL Certification Jobs in the UK excluding London

Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Managing asset inventory. Desktop support experience on Microsoft Managed Desktop environment. ITIL certification or ITIL process knowledge. Person Specification Informing Provides the information people need to know to do their jobs and to feel ...

management and root cause analysis Assist with onboarding new clients and service transitions Maintain accurate documentation and knowledge base articles Work in line with ITIL frameworks and best practices Liaise with 3rd Line engineers and vendors when required Technical Requirements Strong 2nd Line/Escalation experience within … environment Comfortable leading by example and supporting junior engineers Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Experience working to ITIL processes (Incident, Problem, Change) ITIL certification desirable but not essential Whats On Offer Salary up to £40,000 Clear progression opportunities Supportive ...

have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Experience of having worked in an ITIL v3 or v4 Framework environment – ITIL Certification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. ...

understanding of WAN, Cisco LAN and WLAN networking concepts Strong analytical skills Whilst not essential, the following would be of benefit: Prince 2 Foundation ITIL qualified PowerShell scripting skills Experience of managing VPN technologies Experience of using antivirus applications Pen test experience Cloud security concepts I.e. azure ...

role, you must have the following essential skills & experience: Key experience & skills • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record ...

products or services. Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders. ITIL certified. Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean). If you are available and interested, please apply ...

Good understanding of IT infrastructure and platforms Excellent communication, problem-solving, and stakeholder management skills. Relevant qualifications (e.g., Computing degree, Microsoft/Citrix/ITIL certifications). Able to work autonomously and participate in on-call/occasional after-hours work. On Offer Salary up to £80,000 Remote ...

background, and will have experience of managing technical change and delivering technical solutions, ideally for the Public Sector. The role requires good understanding of ITIL Service Management, in particular Change and Release Management, in complex multi-party environments. In addition, the role requires a good understanding of Project delivery … policies while continuously seeking process improvements. Lead change and release lessons-learned initiatives to drive continuous improvement and innovation. Required Professional Qualifications: Essential: Recognised ITIL certifications, including Change and Release Management. Desirable: An undergraduate degree in Computer Science, Information Technology, or related field Knowledge of Project Management frameworks such ...

pragmatic engineer who balances hands-on delivery with strategic thinking Nice to Have (But Not Essential) ServiceNow certifications (CSA and/or CAD) ITIL certification Experience across multiple ServiceNow modules flexibility to learn others is supported Why This Role Stands Out True seniority global SME for ServiceNow Strategic ...

Intune, SOTI MobiControl, Apple Business Manager, Samsung Knox . Strong understanding of endpoint security and device imaging. Excellent communication and stakeholder-management abilities. Desirable ITIL certification or equivalent service management experience. Experience with Microsoft Entra ID, Autopilot, and Zero Trust principles. Knowledge of accessibility and inclusive technology practices. ...

Transaction processing systems Experience working with vendors, payment providers, and third-party suppliers. Comfortable operating under pressure and making decisions during critical incidents. Desirable ITIL certification or strong experience in ITIL-aligned environments. Experience with enterprise monitoring, alerting, and incident management tools. Experience in regulated or compliance ...

Confident under pressure with excellent coordination and leadership skills Strong communication skills – able to speak clearly with technical and non-technical audiences Knowledge of ITIL frameworks and best practices Experience working in complex or enterprise IT environments Bonus Points For: ITIL certification Experience in regulated or high … Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords: IT Incident Manager, Major Incident Manager, ITIL, Service Management, Operations Support, Infrastructure Support, Incident Response, Service Desk Lead, London ...

alongside transformation programmes Confident client-facing leader with exec-level stakeholder management Experience running large, complex delivery portfolios with commercial ownership Nice to Have ITIL certification Experience with cloud, DevOps or data modernisation programmes This role suits delivery leaders from major IT consultancies, integrators or managed service providers ...

including CRM/ERP implementations Full knowledge of Agile, Waterfall and Lean methodologies Up to date knowledge of IT security and governance compliance standards ITIL certified highly advantageous Demonstrable proficiencies in working with Salesforce, Atlassian Suite, MS 365 and Sage advantageous Confident communicator on all levels, including stakeholders Ability ...

External Auditors A range of software, hardware and professional service providers What Youll Bring Qualifications & Experience Degree-level education or significant relevant industry experience ITIL certified/trained Technical knowledge in one or more areas such as: Cisco, Meraki, Avaya MPLS, SD-WAN, SIP Experience designing and delivering solutions ...

Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Requirements: Experience with Java (Springboot) and AWS cloud services (ECR, ECS, Lambda … Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development life cycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered ...

Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open … Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design ...

educated to degree level or able to demonstrate the appropriate experience within an equivalent role Possess the relevant security qualifications and training. To be ITIL certified/trained A developed understanding of SOx controls To be an effective communicator, to both technical and non-technical audiences To support innovative ...

specifically have experience of dealing with third-party vendors and contracts, along with a good understanding of Microsoft products, strong communication skills and be ITIL qualified. The Job Holder is responsible for first line technical support to our staff and devices this work will include, but not limited … deployment processes. A willingness to learn effective troubleshooting. Experience of Microsoft M365 Experience of Active Directory Be familiar with IT audit processes and controls. ITIL v4 Foundation certification CompTIA A+ Due to the volume of applications received for positions, it will not be possible to respond ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

Support Team Leader/IT Service Manager - Windows, M365, Azure, Intune, Active Directory, Entra ID, ITIL Xpertise have an urgent requirement to start immediately for an IT Service Desk/Helpdesk Team Leader - Windows, M365, Azure, Intune, Active Directory, Entra ID, ITIL Candidates will have the following skills … engineers Proven experience of Windows platforms Proven experience of M365 Proven experience of Azure and Intune Proven experience of Active Directory and Entra ID ITIL experience and/or ITIL accreditation Experience coaching, training, or mentoring team members. Role is inside IR35 - hybrid working - 2 days, Lancashire Interviews ...

account growth Identification and delivery of upsell and revenue-enhancing opportunities Profitable, cost-effective service delivery Consistent SLA performance and operational excellence Experience & Qualifications ITIL v4 Foundation (essential); additional ITIL certifications advantageous Minimum 2 years’ experience in a customer-facing service management role Background within IT, Managed Services ...

account growth Identification and delivery of upsell and revenue-enhancing opportunities Profitable, cost-effective service delivery Consistent SLA performance and operational excellence Experience & Qualifications ITIL v4 Foundation (essential); additional ITIL certifications advantageous Minimum 2 years’ experience in a customer-facing service management role Background within IT, Managed Services ...

guide a talented support team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. If you’re ITIL‐qualified, experienced in IT service management, and passionate about helping teams grow while keeping systems reliable, this could be the perfect next step in your … Strong knowledge of reporting measures and data analyst skills to produce and review relevant MI. Base Requirement: University degree or have IT related qualifications ITIL Qualified. Qualified candidates must have a minimum of 7 years’ experience working in a similar role. Has experience of working, and managing personnel ...

IaaS), and networking technologies Experience with firewalls, endpoint protection, backup systems, Active Directory, and Microsoft 365 Project management skills with strong documentation and communication ITIL qualification and experience with change, incident, and release management Experience managing suppliers and third-party vendors Strong problem-solving skills The Senior IT Infrastructure … Engineer, 3rd Line Support Engineer, NIST, Cyber Essentials, LAN/WAN/Cloud, virtualisation platforms, Windows, Unix, Cloud Platforms, PaaS, SaaS, IaaS, Firewalls, M365, ITIL, Birmingham, West Midlands To apply, please send your CV to Bethany at or call 0161 438 1177 for more details. Follow us on Twitter ...