1 to 25 of 31 ITIL Certification Jobs in the UK excluding London

on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with More ❯

preferably Defence. Delivering accredited secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITIL certification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV More ❯

not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end-users, and technologists. ITIL certification (or equivalent ITIL framework experience). Technical expertise in: Databases & design: SQL Server Monitoring tools: Grafana, Prometheus, Victoria Metrics Scheduling tools: Control-M Operating systems: Windows More ❯

experience of working in a global law firm or similar professional services Experienced background developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional communication skills. ServiceNow experience is highly desirable Location – central London/hybrid working Does this role More ❯

obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes … and frameworks, with ITIL certification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable More ❯

obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes … and frameworks, with ITIL certification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable More ❯

covered). Desirable Skills Linux (Ubuntu, Debian). PowerShell scripting and automation. SQL or database administration experience. Knowledge of FreshService or similar ITSM tools. Familiarity with IT compliance frameworks. ITIL certification or experience with service management practices. If this is you and you'd like to know more, please send me your CV ASAP... More ❯

Oracle, Google) or equivalent knowledge, skills and experience. Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree) Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Evidence of continued professional development Desirable Professional, managerial and leadership qualification or equivalent experience at senior management level. Knowledge, Training & Experience Essential Proven experience in team management, work More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯

e.g. CCNP) or equivalent knowledge, skills and experience. Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree) Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Evidence of continued professional development Desirable Professional, managerial and leadership qualification or equivalent experience at senior management level. Knowledge & Experience Essential Proven experience in team management, work scheduling More ❯

Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch. Call More ❯

person specification and job description for further information about this role. Person Specification Qualifications Essential Educated to A - C GCSE standard or equivalent., e.g., City and Guilds, NVQ3 etc ITIL Qualification Desirable Microsoft Certifications Knowledge and Experience Essential Knowledge of computer hardware and software applications Providing a customer service function Desirable Experience with NHS systems and processes Disclosure and More ❯

resources and timelines • Contribute to customer roadmaps and value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project … phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and More ❯

record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have More ❯

experience in AWS cloud services. Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open code. Collaborate with other developers. … Apigee) Proficiency in AngularJS, Jenkins, Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification More ❯

Improvement, Service Continuity, monitoring and improving SLAs - Service Level Agreements. Will need to have outstanding stakeholder communications skills and be able to talk to multiple stakeholders and third parties. ITIL Accredited. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people More ❯

EPR systems. Experience of creating and executing test scripts is essential. Knowledge of EPR systems process and administration. Skills and knowledge of software testing program design, implementation and development. ITIL Qualification is advantageous. Previous NHS experience is preferred. Experience of EPR i.e. Nervecentre is also preferred. Please apply ASAP to find out more More ❯

of clinical EPR systems i.e. EPR/PAS. Knowledge of EPR systems process and administration is required. Knowledge of software design/build, implementation and development is also essential. ITIL Qualification is advantageous. JavaScript would also be beneficial but is not essential. Previous NHS experience would be preferred. Please apply ASAP to find out more. More ❯

The Role As IT Technical Analyst, you will: Oversee the day-to-day delivery of IT services, ensuring availability, security, and minimal disruption. Lead IT operations in line with ITIL best practices, including incident, problem, change, and asset management. Develop and implement IT operations strategies that support wider business objectives. Manage IT infrastructure, including Windows Server, SQL, virtualisation platforms … operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL More ❯

resourcing@mft.nhs.uk. Were looking forward to hearing from you! Person Specification Qualifications Essential Masters qualification or equivalent level of experience within Informatics or equivalent IT relevant experience Management Qualification ITIL Foundation Level qualification Evidence of Personal Development Desirable ITIL Intermediate Level qualification Experience Essential Extensive technical background in IT working in an Infrastructure support role Significant experience in More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯

analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional More ❯