51 to 75 of 83 ITIL Certification Jobs in the UK excluding London

services role. Strong troubleshooting skills across: Windows Server Microsoft 365 Azure Networking technologies Virtualisation platforms Excellent communication and stakeholder management skills. Experience working within ITIL-aligned environments, particularly incident, problem and change management. Desirable Skills Microsoft, Cisco, CompTIA or ITIL certifications. Experience with PSA, RMM and service desk ...

where required, is provided to technical staff within the cluster Requirements include: An awareness, understanding and commitment to the protection and safeguarding of children ITIL certification or the willingness to undertake training Minimum 3 years of relevant work experience within a Network/IT Management role or equivalent ...

infrastructure or managed services role. Strong troubleshooting skills across: Windows Server Microsoft 365 Networking technologies Excellent communication and stakeholder management skills. Experience working within ITIL-aligned environments, particularly incident, problem and change management. Microsoft, Cisco, CompTIA or ITIL certifications. Experience with PSA, RMM and service desk platforms. Exposure ...

Defender/Sentinel, NCSC, NIST and ISO 27001. Experience engaging with senior customer stakeholders and acting as a trusted technical advisor. Strong understanding of ITIL‐aligned service management and managed service environments. Excellent leadership, stakeholder management and communication skills, with the ability to communicate effectively at both technical … senior business levels. ITIL v4 Foundation and relevant senior Microsoft certifications such as SC-100, MS-102 or AZ-305. Desirable Requirements: Experience working within regulated industries such as energy, public sector or financial services. Experience building or scaling technical teams, capabilities or service offerings. Knowledge of automation ...

rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge weak processes rather than work around them. ITIL Foundation certification is required – candidates without it will not be considered. Higher‐level ITIL qualifications (Managing Professional or Strategic Leader … strong advantage. Project management certification (PRINCE2, PMP, or APM) is beneficial but not a prerequisite. We value relevant experience and a strong professional track record; we will not reject strong candidates on the basis of formal qualifications alone. What good looks like In 12 months, a successful SDM will ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multipe industry sectors - would be nice to have worked (but not essential to have worked ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

rota, and ownership of networking projects. The ideal candidate should have networking experience, Cisco certifications, and strong incident management skills. A driving license and ITIL qualification are preferred. #J-18808-Ljbffr ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across multiple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multiple industry sectors - would be nice to have worked (but not essential to have worked ...

wider operational services. Lead and develop technical support teams, including performance management, appraisals, staff development and recruitment . Manage and continually improve core ITIL processes , including Incident, Problem, Change, Request and Service Management. Monitor service performance against agreed SLAs, KPIs and OLAs , identifying risks and driving improvements where required. … Experience managing risk and protecting live IT services during change. Demonstrable experience delivering service improvements within an established IT environment . Qualifications A recognised ITIL qualification is essential , ideally ITIL v4/the latest available version . Higher-level ITIL qualifications would be advantageous ...

post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding … ITIL Incident Management processes, procedures and governance. Ability to monitor and support achievement of process SLAs, KPIs and service quality targets. Excellent verbal, written and stakeholder communication skills. Strong customer management, service focus and proactive ownership. Good working knowledge of ITSM tools, Microsoft Office and Microsoft Teams. Confident decision ...

partners remain compliant with IT service management processes and governance. Support major incident management and post-incident reviews to drive accountability and learning. Qualifications ITIL Managing Professional (or equivalent advanced ITIL qualification) Demonstrated ability to manage senior stakeholder relationships and communications Proven experience in defining and reporting ...

causes and drive continuous improvement. Strong communication skills with experience engaging technical and non‐technical stakeholders at all levels of an organisation. Knowledge of ITIL or other IT Service Management frameworks, with experience supporting change management and problem management processes. Relevant Microsoft, CompTIA or ITIL certifications would ...

Experience working in the legal sector. Understanding of the software development lifecycle. Experience managing external IT service providers. Experience working within ITSM environments (e.g., ITIL). Qualifications/Technical Competencies IT‐related degree or equivalent experience/accreditation. Strong understanding of data protection legislation and best practice. ITIL ...

Release, or Release Manager role. Strong understanding of Release and Change Management processes. Experience working within a multi-supplier or outsourced environment. Knowledge of ITIL and IT Service Management (ITSM) best practices. Strong organisational, communication, and stakeholder management skills. Experience with ServiceNow or similar ITSM tools is desirable. Desirable … SIAM (Service Integration and Management) experience. ITIL certification. Experience within large enterprise environments. ...

reports and identify opportunities to improve performance. Contribute to developing Standard Operating Procedures (SOPs) and delivering training for new technologies and processes. Champion ITIL best practices and help shape the future of our IT Service Management processes. What We're Looking For You'll be someone who enjoys taking … ownership, supporting others, and finding solutions to challenging technical issues. An ITIL qualification. At least two years' experience within an IT Service Desk or Technical Support environment. Experience supporting users in large scale software environments. Strong knowledge of Incident and Service Request Management. Excellent communication and stakeholder management skills. ...

readiness criteria are met (support models, SLAs, documentation, monitoring, access) To be successful in this role, you should: Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition Understanding of ITIL practices and service lifecycle governance Ability to assess risk, apply structured challenge, and support … multi-system, multi-vendor environments Strong analytical skills with ability to interpret and present data for decision making Effective communication and stakeholder coordination skills ITIL Foundation v4, with further ITIL qualifications desirable As a colleague here at Evelyn Partners you will have access to benefits that include: Private ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

Change and Release Manager Change and Release Manager - Agile Environment, Scrum, ITIL, Stakeholder Management, Azure Platform, ITSM Tools, ADO - Hybrid (Birmingham) - £55-60k + bens A Change and Release Manager is urgently required by this UK market leader. The role carries full responsibility for the management … Microsoft development environment including knowledge of Development and DevOps teams and associated technologies (ADO, Azure tools, SQL Server, .Net, C#, React, JavaScript etc) - ITIL accreditation and a good knowledge of ITSM tools A key part of the role involves working on a programme of incremental delivery to provide change ...

ServiceNow. Provide hands-and-eyes support for infrastructure teams, projects and third-party suppliers. Escalate complex network, infrastructure, application and security issues appropriately. Follow ITIL, security, change-control and site safety procedures. What We're Looking For Experience in IT Support, IT Proximity, Field Engineering or Site Support. Strong … ServiceNow is advantageous. Strong communication, organisation and customer-service skills. Full UK driving licence and access to a vehicle. Desirable IT, Microsoft, CompTIA or ITIL qualification/certification. Experience with SAP/RF devices, warehouse scanners, industrial printers, touchscreens or vehicle-mounted equipment. Experience supporting industrial/operational ...

will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services. Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function. ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

hands-on experience implementing, configuring, or supporting HaloITSM in enterprise or client-facing environments. Strong working knowledge of IT Service Management (ITSM) processes and ITIL principles. Practical expertise with workflows, service catalogues, automation, reporting, and integrations. Excellent communication, facilitation, and stakeholder engagement skills. Desirable: HaloITSM certifications, ITIL certifications ...