1 to 25 of 37 ITIL Foundation Certificate Jobs in the UK excluding London

a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers … Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support … key stakeholders within 7 days. • Accurately record, update and document service requests, problems and change requests using the ITSM system. • Support the implementation of ITIL ITSM processes and act as a permanent member of Technical Change Board. • Mentor IT Support Engineers to improve their knowledge and skills and manage More ❯

taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITIL Foundation Certificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including More ❯

case persuasively upwards, downwards and externally in a confident manner. Ideally, you will hold a LEAN, IT and/or Change Management Qualification. An ITIL Foundation Certificate (or equivalent) will also be considered. Please note, qualified by experience will also be accepted. Experience in creating various functional More ❯

would be advantageous but not essential: Degree in Information Technology or related field or- CompTIA A+ CompTIA Network + Microsoft 365 Certified Equivalent experience ITIL Foundation certification or knowledge of ITIL processes. Excellent problem-solving skills and a keen eye for detail. Ability to remain calm and More ❯

a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯

a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯

a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯

multiple projects and clients Ability to obtain SC and/or NPPV3 clearance Highly Desirable Skills: Experience in MSP or Professional Services, understanding of ITIL Knowledge of Dell EMC storage solutions Experience with hyper-converged infrastructure (VxRail, vSAN, Nutanix) Disaster recovery and business continuity planning Infrastructure automation tools (Ansible … Terraform, PowerShell) Microsoft Azure Administrator Certification VMware Certified Professional (VCP) Experience with Docker in Debian-based environments ITIL Foundation Certification Colleague Benefits: We value our people and offer: 25 days paid leave + Bank Holidays Contributory Pension Scheme (up to 7%) Employee Assistance Programme Company sick pay (after More ❯

with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a More ❯

Access, MS-SQL, .Net, or Qlikview systems development technologies. Experience of general business analysis/systems analysis. Strong analytical skills Desirable Criteria TSM/ITIL Foundation Certified or equivalent. PRINCE/PMP Foundation Certified or equivalent. Experience working in a regulated environment. Knowledge of Microsoft Server Platforms More ❯

Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean More ❯

Standard Service may require SC clearance Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101) ITIL Foundation Certification (Preferred) CompTIA A+/Network+ (Beneficial) If your background aligns to the above requirements - please submit your application to Jackie Dean More ❯

with experience across networks, OS, and security protocols Incident response and threat analysis expertise Familiar with Azure/Microsoft Defender and best practice frameworks ITIL Foundation certified (v3 or later) or experience in an ITIL environment Awareness of GDPR and ISO27001 Desirable: Security qualifications (e.g. CISSP , CEH More ❯

Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate … recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet … ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯

Chain modules . This position plays a key role in third-line support and the delivery of configuration-based changes, while ensuring alignment with ITIL standards and continuous improvement initiatives. You will work collaboratively across internal teams and third-party suppliers to ensure the ERP system delivers strong user … architecture and data flows. Experience working in service-level driven environments with clear SLA targets. Proven track record in application lifecycle management within an ITIL framework. Excellent problem-solving, analytical, and documentation skills. Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical stakeholders. … to manage competing priorities and deliver to deadlines. Desirable Skills Proficiency in Oracle SQL and PL/SQL Oracle EBS certifications in relevant modules ITIL Foundation certification Contract Details Rate: £500 per day IR35 Status: Inside IR35 Location: Warwick-based, with 1 day per week in the office More ❯

the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITIL Foundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯

the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITIL Foundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯

the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITIL Foundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability More ❯

Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITIL Foundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯

Active Developed Vetting (DV) Clearance is mandatory. Proven experience administering Juniper or Cisco network devices. Solid understanding and hands-on experience with firewalls . ITIL Foundation certified or demonstrably strong working knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work effectively under pressure and More ❯

Methodology Proficiency : AWS/cloud experience or exposure to cloud-based/SaaS solutions. Familiarity with engineering delivery, Prince2, Agile, Jira, and Scrum methodologies. ITIL Foundation certification (minimum). Team and Stakeholder Management : Experience in managing teams across multiple skillsets/disciplines. Strong stakeholder management and influencing skills More ❯

metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT service management tools and software. Ability to analyse data and generate actionable insights. Strong problem-solving skills and … attention to detail. Knowledge of industry best practices in IT service delivery. ITIL 4 certification or equivalent. CompTIA A+. We offer a hybrid working environment, requiring on average 3 days a week from our Leeds office for collaboration and team meetings. This balance ensures you have the flexibility to More ❯

cloud telephony system. Advanced knowledge of Microsoft Office 365 administration and Microsoft products including Excel, Access, PowerPoint, MS Project, MS Teams, Visio, Project Centre. ITIL Foundation certification. What's next? If you meet the criteria and are ready to make the next step in your career then click More ❯