network, firewall and telephony systems. Manage the contracts and on-going relationships with the telecommunications companies who provide services to Trivallis. E.g., Internet/firewall/telephone lines/mobile technology Manage all aspects of our Server Room Operations. Maintain and support the corporate email service using MS Exchange and archiving platform. Secure all Trivallis identities on premise and … within Azure Active Directory. Protect Trivallis against Cyber Security threats using the Microsoft suite of services/portals, including Defender endpoint management and device compliance. Verify the integrity of daily backups through proactive support and monitoring. Undertake patch management for servers and desktops using appropriate tools to adhere to the corporate patch management policy. Maintain the … security and integrity of the Trivallis on premise and Azure estates using recognised Microsoft software and portals, including anti-virus, encryption, cyber security, mobiledevicemanagement and certificate management tools. Co-ordinate and deliver change requests, engaging with a range of stakeholders and maintaining an accurate audit trail of documentation. Work with business owners to technically More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You're a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
london (city of london), south east england, united kingdom
twentyAI
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & Asset Management: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information security … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
maintenance of the company’s internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring and monitoring … of Anti-virus software & MobileDeviceManagement • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
bolton, greater manchester, north west england, united kingdom
Areti Group | B Corp™
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
warrington, cheshire, north west england, united kingdom
Areti Group | B Corp™
Security Services , with the ability to translate technical capabilities into clear business value . Additional knowledge of DDoS protection , Web Application Firewalls (WAF) , Endpoint Detection & Response (EDR) , Identity & Access Management (IDAM) , MobileDeviceManagement (MDM) , and Vulnerability Management tools. Excellent opportunity for professionals with a solid operational background in these areas who are looking to More ❯
We're looking for an experienced MDM Migration Specialist to lead the removal of MobileDevice Manager Plus (MDM+) and migrate all enrolled devices into Microsoft Intune/Endpoint Manager . This is a hands-on technical role requiring strong expertise in MDM platforms, Intune deployment, and device compliance management Key Skills & Experience Proven experience uninstalling … and decommissioning ManageEngine MDM+, Expert in Microsoft Intune/Endpoint Manager - configuration profiles, compliance policies, app deployment, and device enrollment. Integration knowledge: Azure AD, Conditional Access, Autopilot . Understanding of Apple Business Manager (ABM) and Android Enterprise . Strong PowerShell scripting for bulk actions and automation. Excellent documentation and stakeholder communication skills. Responsibilities Audit and prepare devices currently managed … policies and enroll devices into Microsoft Endpoint Manager. Validate compliance, test deployment, and report progress. Support IT operations during the migration process. Ideal Background 3+ years in endpoint or devicemanagement roles. Microsoft certifications (MD-102, MS-101, or equivalent). Previous migration projects from third-party MDMs to Intune. *Rates depend on experience and client requirements More ❯
office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level MobileDeviceManagement using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Ideal Personnel and Recruitment Solutions
Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations and upgrades. Assist with network patching and printer support. Administer user accounts (e.g. password resets, account creation) via Active Directory. Maintain accurate documentation … of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We’re looking for someone who’s technically capable, customer-focused, and eager to learn. You’ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1–2 years in a 1st line … IT support role. Windows OS (e.g. Windows 11) and Microsoft Office applications. Active Directory, along with VPN and anti-virus solutions. PC/laptop hardware and peripherals, including printers. Mobile devices and mobiledevicemanagement tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is More ❯
Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations and upgrades. Assist with network patching and printer support. Administer user accounts (e.g. password resets, account creation) via Active Directory. Maintain accurate documentation … of IT assets (PCs, laptops, mobile devices). Participate in pan-European or global IT projects as required. We re looking for someone who s technically capable, customer-focused, and eager to learn. You ll be working closely with colleagues across departments, so strong communication and problem-solving skills are essential. Requirements: 1 2 years in a 1st line … IT support role. Windows OS (e.g. Windows 11) and Microsoft Office applications. Active Directory, along with VPN and anti-virus solutions. PC/laptop hardware and peripherals, including printers. Mobile devices and mobiledevicemanagement tools (Intune preferred). Basic networking concepts (IP, DNS, DHCP) Experience installing software related to CAD or PLC programming tools is More ❯
first-line technical support via phone, email, or through a ticketing system Troubleshoot and resolve hardware, software, and network-related issues Follow the defined processes for incident and problem management, including proper documentation Escalate unresolved issues to higher-tier engineers in accordance with SLA timeframes Ticket Management Accurately log all issues, requests, and tasks using the service desk … ticketing system Track, prioritise, and manage tickets to ensure prompt resolution within SLA guidelines Effectively keep clients informed of ticket progress and resolution status Incident & Request Management Triage all incidents, and perform an initial diagnosis. Where incident is simple, progress the incident through to resolution or until escalation time is reached Take ownership of Service Requests ensuring that they … hardware and software Support users with email, Office 365, Active Directory, VPN, and other applications Provide basic network troubleshooting (e.g. Wi-Fi, connectivity issues, printer configuration). User Account Management; create, modify, and disable user accounts in Active Directory, Office 365, and other systems Reset passwords and troubleshoot login/authentication issues Monitoring & Incident Reporting Monitor client systems and More ❯
preston, lancashire, north west england, united kingdom
Netcentrix
first-line technical support via phone, email, or through a ticketing system Troubleshoot and resolve hardware, software, and network-related issues Follow the defined processes for incident and problem management, including proper documentation Escalate unresolved issues to higher-tier engineers in accordance with SLA timeframes Ticket Management Accurately log all issues, requests, and tasks using the service desk … ticketing system Track, prioritise, and manage tickets to ensure prompt resolution within SLA guidelines Effectively keep clients informed of ticket progress and resolution status Incident & Request Management Triage all incidents, and perform an initial diagnosis. Where incident is simple, progress the incident through to resolution or until escalation time is reached Take ownership of Service Requests ensuring that they … hardware and software Support users with email, Office 365, Active Directory, VPN, and other applications Provide basic network troubleshooting (e.g. Wi-Fi, connectivity issues, printer configuration). User Account Management; create, modify, and disable user accounts in Active Directory, Office 365, and other systems Reset passwords and troubleshoot login/authentication issues Monitoring & Incident Reporting Monitor client systems and More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
WA Consultants
SLAs and maintain IT operational excellence. The role is Hybrid but initially requires 4/5 days on side moving to 2.5/3 days onsite. Key Responsibilities: Incident Management: * Troubleshoot and resolve escalated technical issues related to hardware, software, and bespoke systems. * Take ownership of incidents through to resolution, ensuring timely updates and clear communication with users. * Escalate … Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset … to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent More ❯
is an excellent opportunity for an enthusiastic IT professional to develop in their career, with plenty of training and development opportunities. Support of 1 to 1 student iPads User management with Active Directory Mobiledevicemanagement with JAMF Support of Windows and Mac environments 1st & 2nd line support throughout the school Requirements Previous experience working in More ❯
crawley, west sussex, south east england, united kingdom
WeDoData
is an excellent opportunity for an enthusiastic IT professional to develop in their career, with plenty of training and development opportunities. Support of 1 to 1 student iPads User management with Active Directory Mobiledevicemanagement with JAMF Support of Windows and Mac environments 1st & 2nd line support throughout the school Requirements Previous experience working in More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Ulster University
are teaching and learning, widening access to education, research and innovation, and technology and knowledge transfer. - THE ROLE - The postholder will be responsible for leading the implementation, development, and management of new deployment methodologies and technologies that will enhance end user compute service provision, capabilities, and support mechanisms. They will be a technical specialist in cloud MDM/MAM … technologies and provide technical design and architecture expertise relating to the management of the university's MDM devices. The postholder will work with significant autonomy and responsibility for the promotion and adoption of emerging technologies. Specific technical areas of responsibility will be assigned in which you are required to play a key technical specialist role. This will include providing … Technology or Computer Science-related discipline or demonstrate an appropriate level and range of professional experience. - Experience in the creation of automated processes to assist with OS deployments, patch management, software distribution and policy configurations in a networked desktop environment and/or mobile deployment. - Demonstrable experience in at least three of the following areas: Cloud MobileMore ❯
teams, you’ll ensure devices are compliant, secure, and optimised for performance. You’ll also contribute to modernisation initiatives like Autopilot Hybrid Join, zero-touch deployment, and unified endpoint management — helping shape the next generation of workplace technology. 🧰 What you’ll work with Microsoft Intune , Autopilot , and Azure Virtual Desktop (AVD) SCCM , Active Directory , and Group Policy (cloud & on … prem) Application packaging: MSI , Intunewin , PowerShell , App-V Device security and compliance (BitLocker, baseline hardening, patching) MobileDeviceManagement: Apple Business Manager , Samsung Knox Endpoint monitoring, reporting, and performance optimisation 🌟 What we’re looking for 5+ years’ experience in EUC/Endpoint/Cloud Engineering Strong hands-on experience with Intune , AVD , and SCCM Proven ability More ❯
sunderland, tyne and wear, north east england, united kingdom
Tenth Revolution Group
teams, you’ll ensure devices are compliant, secure, and optimised for performance. You’ll also contribute to modernisation initiatives like Autopilot Hybrid Join, zero-touch deployment, and unified endpoint management — helping shape the next generation of workplace technology. 🧰 What you’ll work with Microsoft Intune , Autopilot , and Azure Virtual Desktop (AVD) SCCM , Active Directory , and Group Policy (cloud & on … prem) Application packaging: MSI , Intunewin , PowerShell , App-V Device security and compliance (BitLocker, baseline hardening, patching) MobileDeviceManagement: Apple Business Manager , Samsung Knox Endpoint monitoring, reporting, and performance optimisation 🌟 What we’re looking for 5+ years’ experience in EUC/Endpoint/Cloud Engineering Strong hands-on experience with Intune , AVD , and SCCM Proven ability More ❯