London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players across the ecosystem, from global tech firms to emerging FinTechs. If you're passionate about transforming the banking industry and eager to leverage More ❯
Telford, Shropshire, United Kingdom Hybrid / WFH Options
Experis IT
and document scope, objectives, and deliverables in partnership with clients and technical teams. . Develop and maintain detailed project plans, status updates, and risk assessments. . Coordinate resource allocation, onboarding, and performance management across delivery teams. . Facilitate regular progress reviews, retrospectives, and lessons learned sessions. . Drive quality assurance, user acceptance testing, and post-launch support. . Champion change More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers More ❯
technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What’s On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative More ❯
Business Intake (NBI) function. The role-holder will act as a subject matter expert, to ensure the accuracy, consistency, and reliability of data and systems used to support client onboarding, matter opening, and maintenance. They will champion best-in-class data quality practices to mitigate business risk, ensure regulatory compliance, and support the needs of Firm lawyers and other stakeholders More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
management to implement and improve internal processes. Collaborate on client solutions including Office 365, Azure, Hyper-V/VMware, firewalls, and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Chameleon IT Solutions Limited
regulated environment Strong understanding of pension products, processes, and regulatory requirements. Demonstrable experience in data analysis, data migration, and defining data extract requirements. Hands-on experience with transformation and onboarding of third-party systems. Solid understanding of system integration principles and data quality assurance. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively across business and More ❯
Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware setup and account permissions. Supported Mitel Contact Centre, VoIP systems, and warehouse/dispatch operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured More ❯
South West London, London, England, United Kingdom
Nigel Frank International
high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing More ❯
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with internal support teams when needed. Monitor emerging cloud technologies, advising on best practices and opportunities for innovation. About You We're More ❯
St Ives, Cambridgeshire, Saint Ives, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with internal support teams when needed. Monitor emerging cloud technologies, advising on best practices and opportunities for innovation. About You We're More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
london, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
and infrastructure as code. Collaboration with internal teams and documentation of configurations and processes. Cloud cost optimisation while maintaining performance standards. Continuous improvement through technology evaluation and personal development. Onboarding and integration of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time More ❯