strong reputation in the industry. Join us in our mission to inspire and drive positive change within the recruitment landscape. ROLE OBJECTIVE We are seeking an experienced HR and Operations Manager to join our dynamic team at Goaco. The ideal candidate will own and continuously improve Goaco's end-to-end onboarding experience and core HR functions, and develop … department worldwide. This role will ensure all processes align with ISO 9001 standards, partner with tech and cyber teams on governance, and identify opportunities for automation. RESPONSIBILITIES Onboarding & HR Operations: Design and manage a seamless global onboarding journey for new hires, including both in-person and remote inductions to align employees with role expectations and company culture. Administer core … HR functions such as contract management, benefits administration, performance reviews, and offboarding. Monitor ongoing performance metrics and coordinate regular check-ins with line managers to support employee development. Oversee health and safety compliance across all locations, ensuring alignment with local laws and industry best practices. Act as the primary HR contact for employees globally, providing consistent support across regions. More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Division: IT Platform Global Technology Operations Job Type: Full Time Requisition Number: 65386 Department: Job Function: Information Technology Every day, National Grid delivers safe, reliable energy to millions of homes and businesses across the UK and US. As the energy landscape … team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT OperationsManagement (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor's capability roadmap. Representing … of Concept and Proof of Value initiatives to assess the feasibility and desirability of new features and capabilities. Support Change Initiatives : Advocate for the digital enablement of IT Service Management and IT OperationsManagement, including the introduction of AI-driven workflow automation. About you ServiceNow Expertise : A deep understanding of ServiceNow ITSM and ITOM modules, including Incident More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
including suppliers) as coordinated by Quality Management. Deploying and assessing product quality assurance processes and identify areas for improvement; Ensuring the correct interface and support to Programmes, Engineering and Operationsmanagement teams for all product assurance matters. What are we looking for? Minimum HNC/HND in Engineering or Quality Assurance Practitioner of current QA problem solving and … quality assurance, or a similar role. Strong communication and interpersonal skills. Strong analytical and problem-solving skills, ability to run reports in Excel, use SAP QM system, and document management tools. An ability to implement quality standards and monitor quality performance. Here's what's in it for you This is a great opportunity to join a vibrant and More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Select how often (in days) to receive an alert: Operations Manager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as Operations Manager to join Computacenter's … to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do OperationsManagement Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team More ❯
Head of Business Administration Job Purpose: We are seeking an experienced and strategic Head of Business Administration to lead administrative operations across our European offices. This multifaceted role encompasses oversight of Health & Safety, Information Technology (IT) coordination, Legal Compliance, and Fleet Management. The successful candidate will play a central role in ensuring operational consistency, regulatory compliance, and cost-efficient … support functions across multiple locations. Reporting to: CFO Direct Reports: 4 Key Responsibilities: Business Administration & Office Operations: Lead and optimize administrative and facilities management across multiple European locations. Serve as the main point of contact for office-related operations, ensuring consistency, efficiency, and compliance. Manage vendor relationships, service contracts, and office budgets in collaboration with finance and … GDPR and local legislation. Coordinate documentation, internal audits, training programs, and process updates as required. Monitor changes in legal and regulatory frameworks that may impact business operations. European Fleet Management: Oversee the management and optimization of company vehicles across all European operations. Ensure compliance with local vehicle laws, insurance, maintenance schedules, emissions regulations, and leasing agreements. Track and More ❯
Due to the nature of the client, you must be a Sole UK National and have Active SC Clearance Role purpose/summary We are seeking an experienced IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. The ideal candidate will have a … strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM lifecycle. Key Skills/requirements Develop and Implement Discovery Design and configure ServiceNow Discovery processes for accurate infrastructure mapping. Ensure discovery … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications CIS - Discovery CIS - HAM ITIL More ❯
Reportingto the Chief Operating Officer, and working closely with Meresides five Partners,you will lead and manage all medications related services and operations acrossour three-practice group. You will be a pivotal member of the Group Operationsteam, also contributing to the wider strategic direction and culture of theorganisation. Thisis a new role, bringing our dispensaries, drugs procurement, medicinestechnicians, and … cross-team culture to eliminate silos and create a seamlesspatient experience, while diplomatically managing stakeholder relationshipsthat balance clinical appropriateness with commercial sustainability. Main duties of the job Leadership, Team Management & Culture Financial Performance & Commercial Oversight Technology & Innovation Stakeholder Management & Strategic Liaison About us Mereside Medical is a flourishing group of three EastCambridgeshire practices in Ely, Haddenham and Soham … one of the two local PCNs and are represented in both. Job responsibilities Thisis a unique opportunitywithin General Practice. As a Group we have moved away from the traditionalPractice Management model and developed a diversified Operations Team with thefollowing specialist functions to work alongside you to deliver your objectives: PracticeOperations ClinicalOperations QualityImprovement Finance People & Culture Digital and Estates More ❯
Ashburton, Devon, United Kingdom Hybrid / WFH Options
Cloud Know How
consider fully remote for the right candidate Salary: Basic £24-26k depending on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on … collaboration and is eager to make a meaningful impact in a dynamic, fast-paced technology environment. As a crucial support to the sales and operations teams, the MSP Sales Operations Assistant ensures smooth day-to-day operations, contributes to the achievement of organisational goals, and helps drive efficiencies that empower success across the partner network. Key Responsibilities … Quote Management and Inquiries: Focus on creating accurate and timely quotes, responding to inbound inquiries via phone and email, and ensuring prompt follow-up for reports and responses to enhance partner and team communication. Operational Support: Assist in managing sales processes, documentation, and workflows to ensure seamless operations and optimal team productivity. Data Management: Maintain, update, and More ❯
organisation where you can really make a difference. We have a great opportunity for a highly experienced ITOM Architect to join the team. We are seeking an experienced IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. The ideal candidate will have a … strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM lifecycle. Key Responsibilities: Develop and Implement Discovery • Design and configure ServiceNow Discovery processes for accurate infrastructure mapping. • Ensure discovery schedules, probes … protocols, and cloud discovery methods. • Ability to conduct technical assessments and produce detailed solution architectures. • Familiarity with integrations between ServiceNow and third party ITOM tools. • Excellent communication and stakeholder management skills. • Experience facilitating workshops and presenting technical concepts to non-technical audiences. • Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications • CIS - Discovery • CIS - HAM • ITIL More ❯
predominantlyg an experienced SC cleared IT OperationsManagement (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. This is an initial 3 month contract which is highly likely to extend and is predominantley remote with perhaps 1 - 2 days per week on site in Porton Down. … This role is inside IR35 so will require working via an FCSA accredited umbrella company. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications: CIS - Discovery CIS - HAM ITIL More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
As Lead Operations Manager, youll be designing and delivering intelligent, data-informed processes that serve learners, centres, and regulators with precision and agility. If you're a great leader, obsessed with data, good at working across multiple systems, thrive on solving complex problems, and bring a high level of technical acumen, this is your opportunity to lead with impact. … Were building a Centre Operations function that delivers operational excellence and sets the benchmark for efficiency, innovation and stakeholder service. This is therefore more than just an operations role its a chance to further shape our Centre Operations function through data-driven leadership. Were looking for someone with a broad mix of sound technical and data capability. … What we mean by this is that alongside leadership and management skills, you must be good with data management and analysis, proficient with excel, power query etc and be able to pick up new systems quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed … off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk … professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT/Head of IT Services/Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. More ❯
organisation, you will help to grow, nurture and develop new talent through mentoring and thought leadership. Responsibilities will include: Leading analysis of client business challenges, developing solutions across business operations and technology capability Leading Kainos/client joint teams to develop business transformation roadmaps Working closely and within Kainos delivery teams to refine and inform service and product transformation … up to 4 days per week) Extensive hands-on experience of Business Analysis and Consulting Experience in rapidly understanding client problems to propose effective, feasible solutions Strong stakeholder communication, management and relationship building at all levels from graduates to the C-suite Core consulting experience (analysis, project management, business case development, communicating with impact, workshop facilitation, project management, stakeholder management) Excellent commercial awareness and a proven ability to identify and develop new business opportunities demonstrable experience in pre-sales activities Desirable: Hands on experience in a senior business role e.g. operationsmanagement, IT services, data and information, finance Hands on experience in a digital services discipline such as service design, product management, technical More ❯
programmes, translating them into actionable long-term capability plans Commission and integrate new or upgraded capabilities (including re-kits) into operational use, in close collaboration with the Head of Operations Lead transformation across the Business Unit, to become a modern, state-of-the-art facility with the highest safety and quality outputs and cultivating a high-performance culture You … will be influencing across and collaborating closely with Head of Operations, Head of Integrated Planning, Estates and Liabilities, Infrastructure Projects Delivery (IPD) and the Defence Nuclear Organisation (DNO) and wider defence enterprise colleagues across the functions. This is a forward-looking and influential role that requires both visionary thinking and the ability to drive delivery at scale-ensuring that … clarity, control, and demonstration of value-for-money to the long-term Business Unit capability investments proposals, including concept design and business case approval - Working with the Head of Operations to stand up competent teams to receive facilities, in preparation for handover from IPD, ensuring full operational readiness and that appropriate transition plans are in place - Responsible for the More ❯
e.g., counterfeit, trademark, copyright) and other abuses in our product catalog. BASIC QUALIFICATIONS • Bachelor's/Master's degree or equivalent experience • 4+ year of professional experience in program management, operationsmanagement, risk management, or equivalent PREFERRED QUALIFICATIONS • Knowledge of another European language • Experience with SQL and Microsoft Excel • Background in e-commerce/online companies More ❯
SO53 3QB, Chandler's Ford, Hampshire, United Kingdom
Canary Care
Location: Remote UK with travel to Head Office in Chandlers Ford Salary: Competitive + Benefits Contract Type: Full-time, Permanent Reporting line: Managing Director Are you a strategic operations leader with a passion for innovation and impact? Have you scaled operations in a fast-growth tech or health tech environment? Do you thrive at the intersection of product … excellence. We're proud to be making a meaningful difference-and we're just getting started. The Role We're looking for a strategic and hands-on Head of Operations to lead and optimise our operational performance across supply chain, logistics, customer support, and service delivery. This is a pivotal leadership role, responsible for ensuring our services are delivered … submissions, support industry audits by coordinating documentation and compliance evidence, and represent our operational capabilities during sales demonstrations to build customer confidence. About You You're not just an operations leader-you're a builder, a problem-solver, and a catalyst for growth. You've led from the front in fast-paced, high-growth environments, ideally in health tech More ❯
NN4, Hardingstone, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Operations Performance Manager - SCM Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we … Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance. Driving operational decision making and performances via specialist SME … knowledge of a dedicated area within Operations. This providing specialist support to the Senior OperationsManagement Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales Through strategic planning continually develop standard daily and monthly reporting for OperationsMore ❯
Developer - £65K - £70K Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT OperationsManagement (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as More ❯
OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT OperationsManagement (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as More ❯
drive a culture that is founded on positive change and development. Summary of the role An Exciting opportunity has come available for a Head of Voice to join the Operations Function at Diligenta. As Head of Voice, you will lead the Voice Customer Service Centre, ensuring the delivery of high-quality customer outcomes across the LBG UK Account in … and performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the OperationsManagement Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resource management, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance management. More ❯
drive a culture that is founded on positive change and development. Summary of the role An Exciting opportunity has come available for a Head of Voice to join the Operations Function at Diligenta. As Head of Voice, you will lead the Voice Customer Service Centre, ensuring the delivery of high-quality customer outcomes across the LBG UK Account in … and performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the OperationsManagement Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resource management, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance management. More ❯
Birmingham, Digbeth, West Midlands (County), United Kingdom Hybrid / WFH Options
VIQU IT
systems, and processes across multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely … integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT service management, IT operationsmanagement, and service delivery. Solid experience in supplier and contract management. Strong knowledge of ITIL practices and governance frameworks. Good understanding of technical domains such More ❯