1 to 25 of 41 Process Management Jobs in the UK excluding London

identify actual or potential customer harm. Analyse data to identify trends, root causes, and areas for improvement. Maintain and update testing records and assurance frameworks. Support the preparation of Management Information (MI) and reports for senior leadership. Collaborate with internal teams and third-party providers to promote high-quality performance. Report findings and incidents, ensuring timely escalation and resolution. … Essential: Strong knowledge of regulatory frameworks (e.g., DISP, CONC 7, Consumer Duty, Vulnerable Customers). Advanced Excel skills. Excellent attention to detail and analytical thinking. Strong communication and stakeholder management skills. Proven ability to manage time effectively and meet deadlines. Team player with a proactive and systematic approach to problem-solving. Desirable: Experience with Tableau and/or Alteryx. … across all levels. Persuading & Influencing: Communicates effectively and gains buy-in. Applying Expertise & Technology: Leverages technical knowledge and tools. Analysing: Breaks down complex data to identify patterns and solutions. Process Management: Continuously improves business processes. Learning & Researching: Quickly absorbs new information and applies it. Following Instructions & Procedures: Adheres to policies and meets deadlines. Coping with Pressure: Maintains performance More ❯

Process Management Specialist (ARIS) Location: Crewe (3 days onsite) Hourly Rate: 28 - 36 (PAYE or LTD) Contract End Date: 26 June 2026 with a view to extend Join Our Client's Team as a Process Management Specialist (ARIS) Are you passionate about business process management and technology? Do you have a proven track record … in ARIS administration? If so, we invite you to apply for the role of Process Management Specialist with our client. This position is pivotal in optimising the ARIS platform to meet the organisation's needs while providing essential user support and training. Key Responsibilities: ARIS Administration: Develop and implement governance policies and best practises for ARIS. Collaborate with … IT teams to ensure system security and integration with enterprise tools. Manage user roles, permissions, and access control within ARIS. Database Configuration & Management: Ensure data quality and compliance with organisational standards. Implement backup and disaster recovery strategies for ARIS repositories. User Interface & Capability Configuration: Customise the ARIS user interface to enhance usability and insights. Manage user acceptance testing (UAT More ❯

play a vital role in helping the organisation navigate change and achieve its strategic goals. You will work collaboratively across various departments to support business improvements and deliver key process workstreams. Key Responsibilities: Collaborate with stakeholders to gather and analyse detailed business requirements. Propose and design technical and process solutions aligned with business needs and objectives. Analyse data … successful project delivery. Champion best practises, tools, and techniques in business analysis. Understand business architecture and the broader organisational context. Act as a Subject Matter Expert (SME) in Business Process Management and process modelling. Promote agile methodologies to ensure business requirements are effectively translated into actionable deliverables. Skills, Knowledge, and Experience: Proven experience as a Business Analyst … data analysis, with the ability to produce insightful reports. Strong analytical and problem-solving capabilities. Excellent communication and interpersonal skills. Experience collaborating with cross-functional teams. Familiarity with business process modelling and documentation tools. Knowledge of project management methodologies and tools. Experience with Agile methodologies and practises. Prince2 certification and other project management qualifications are desirable. Why More ❯

order to communicate effectively with our customers and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include More ❯

Process Excellence Consultant - Contract Opportunity Location: Macclesfield Hybrid Working: 3 days on-site/2 days remote per week Contract Duration: 6 months (with potential for extension) Outside IR35 | £500/day (Ltd/Umbrella) We are seeking a dynamic Process Excellence Consultant to support a high-impact transformation initiative. This hybrid role offers the opportunity to contribute … to operational excellence efforts across ERP/SAP S/4HANA environments in either Macclesfield.What You'll Bring Essential Skills & Experience: Proven expertise in process mapping and process thinking Hands-on experience in process optimisation using structured problem-solving tools Exposure to SAP S/4HANA, ERP, or large-scale transformation initiatives Knowledge of Business Process Management (BPM) platforms Proficiency in Lean/Six Sigma or comparable continuous improvement methodologies Strong facilitation skills for live process mapping workshops Skilled trainer and coach with excellent stakeholder engagement Exceptional communication, collaboration, and networking abilities Nice-to-Have Experience Previous experience in a Process Excellence or similar role SAP implementation background Familiarity with financial or More ❯

enterprise. This role involves ensuring that releases are delivered on time, within budget, and meet the quality standards of the organization. The Release Manager will work closely with project management, software development, quality assurance, operations, and other departments to ensure successful product delivery. Key Responsibilities: Planning and Coordination: Oversee the release management lifecycle, including scheduling, coordinating, and managing … across the enterprise for multiple applications. Go-Live Activities: Lead and coordinate Go-Live activities, including the execution of deployment plans and checklists. Cross-Functional Collaboration: Work with project management, software development, quality assurance, operations, and other departments to ensure successful product delivery. Process Management: Implement and manage release processes for code through development, test, and production … environments. Continuous Improvement: Continuously work towards improving the release process. Risk Management: Identify and manage risks that may affect release scope, schedule, and quality. Documentation: Produce deployment run books and implementation plans, and maintain a release repository with key information. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience in S/4 HANA More ❯

backfill any shortages in the team. Working with a range of multidisciplinary teams to deliver complex services KNOWLEDGE AND SKILLS Good analytical reasoning (verbal and numerical) and strong financial management skills Strong communication skills, with all tiers of staff Stakeholder engagement Able to prioritise own workload, delegate appropriately and manage time effectively. Good IT skills (Excel, Word, PowerPoint, Visio … of supervision Effective team player Ability to influence, persuade and manage conflict. A real attention to detail Within this position, you will mainly be; Platform Feature Enhancement Analysis & User management: Acting as the HBSUK Operational representative to ensure all new Virtual Lucy platform enhancements and potential ideas are reviewed by all necessary operational teams and stakeholders, against current processes … with process changes and new risks/issues are highlighted and mitigated. Training : Working with Clinical Leads to ensure clinician platform-based training and non-platform based supporting materials are up to date and reviewed per Virtual Lucy release. Ensuring appropriate use of new features by all necessary operational stakeholders. Maintaining operational teams’ training materials and making sure they More ❯

IT Business Relationship Lead Ldz, Poland, OR Haddenham, UK Hybrid setting MAIN RESPONSIBILITIES: Business Relationship Management primary liaison to business workstream leaders to define solution, address business objectives, enable efficiencies. Influence business LTP with technology acumen. Owns IT LTP in area of expertise. Working closely with steering committees, business leads, Business Relationship Directors (BRD), internal and external customers, vendors … environments, covering Production, Quality, Warehouse Operations and Supply Planning. Preferably experienced in at least two full-cycle deployments. Demonstrated written communication skills, specifically, documentation of system design, configuration, and process specifications. Expertise in delivery, project management, process management and business systems requirements definition Knowledge of non-SAP products is nice to have. Demonstrated expertise in project … management, including mobilization, blueprint execution, solution design, budget forecasting and stakeholder communication. Ability to build strong relationships, influence across business stakeholders and cross-functional teams. Excellent organizational and verbal communication skills, with strong problem-solving skills and sound judgment. Fluent in English. Bachelors degree in Computer Science, Information Systems, Business Administration or related discipline. Knowledge of non-SAP products More ❯

to shape and trademark it as their own, helping to elevate our company to the next level. The successful candidate will manage key accounts, oversee the entire accounts administration process, and ensure seamless coordination between various departments. The role requires a blend of client relationship management, and strategic process management to drive business growth. Key Responsibilities … 1. Account Handling & Client Relationship Management 2. Sales and Business Development 3. Order Management & Process Coordination 4. Reporting and Performance Tracking Qualifications: Proven experience in accounts administration, account handling, or a similar managerial role. Familiarity with "back-office" computer systems (ERP software) and CRM systems. Strong organisational skills, attention to detail, and ability to manage multiple tasks … efficiently. Excellent written and verbal communication skills. Analytical mindset with problem-solving abilities. Proficiency in MS Office Suite and familiarity with office management procedures. Utilising tools such as Microsoft Teams and PowerPoint to effectively conduct and present data internally and onsite. Ability to build and maintain strong client relationships. Experience within the assistive technology or workplace solutions sector (desirable More ❯

behalf of an FMCG company based in Stratford-upon-Avon. As a Business Analyst , you’ll play a key role in supporting the finance team with essential reporting, system process management, and data analysis. You’ll report to the Management Accountant and collaborate across departments to ensure accuracy, efficiency, and insight-driven decision-making. Key Responsibilities Oversee … finance system processes and ensure accurate cost budgeting within the platform Lead EDI management, stock movement processing, and weekly stock reviews/write-offs Perform pricing updates, cube management, and stock reconciliations Produce weekly financial reports and monitor transport charges Support budgeting, forecasting, FP&A, and commercial analysis tasks Assist in testing and implementing IT projects across finance More ❯

Job Description, Quality Compliance Executive, ISO 9001, 14001, 22301, 27001, PCI-DSS Are you passionate about quality systems, compliance, and risk management? Our client, a market leader in their sector, is seeking a dynamic Quality Compliance Executive to support the continuous improvement of operational processes and ensure full regulatory and certification compliance across the business. Key Responsibilities, Quality Compliance … ongoing colleague training across quality, security, environmental and privacy standards. Continuous Improvement Support the CISO in promoting a culture of ongoing improvement and accountability across all teams. ISO & Certification Management Act as the operational lead for maintaining ISO and other key certifications (e.g. ISO 9001, 14001, 22301, 27001, PCI-DSS). Liaise with external certification bodies, coordinate annual audit … needed. Facilitate audit readiness by ensuring consistent communication and preparedness across the business. Person Profile, Quality Compliance Executive Demonstrated experience in managing ISO or related certifications. Strong background in process management, regulatory compliance, and internal auditing. BSc.or Bachelor's degree in a relevant field. Up-to-date knowledge of quality systems, risk management, and compliance best practices. More ❯

colleagues, and the business, while fostering overall change maturity. Communicate and Engage: Own and deliver compelling communication and engagement strategies to ensure change stories are impactful and effective. Stakeholder Management: Cultivate excellent relationships with key stakeholders, manage communications at all levels, and act as a crucial link between programme management, business operations, and IT. System Implementation: Work closely … transformational change in large, complex organisations. People-focussed Lens: Proven ability to deliver and embed change that positively influences culture and behaviours. Analytical Acumen: Strong analytical, problem-solving, and process management skills. Change Management Expertise: Extensive experience in change management practices. Leadership: Strong leadership skills, capable of guiding both direct and matrix teams across the business. … Commercial Insight: Good commercial acumen, with the ability to develop and manage complex business cases. Communication & Influence: Exceptional stakeholder management and communication skills, with the ability to influence at all levels, including senior leaders and directors. Adaptability: Ability to absorb technical information and communicate it effectively to both technical and non-technical audiences. Change Certification: Ideally, you'll hold More ❯

to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and scalability. Your … responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree More ❯

To oversee and manage the Retrofit Technical/Design team across the entire country. To manage the overall survey, design and retrofit coordination process in keeping with PAS2035 systems, work in support of the Head of Retrofit to deliver an exceptional design/coordination service to the business, work closely with all other management staff and internal departments. … house retrofitting. This role presents an unparalleled opportunity to spearhead operational excellence and drive forward our mission to transform energy efficiency and sustainability in residential properties. Key Responsibilities Resource Management and Staffing: Ensure optimal staffing levels across CCS service delivery sites by actively managing and coordinating team resources. Drive accountability across all design teams, promoting a performance-driven culture … that supports effective and timely service delivery. Operational Leadership and Training: Lead, coach, and support Design and Coordination Managers to execute process and reporting seamlessly and in compliance with CCS standards and PAS2035. Oversee ongoing training initiatives to empower Managers, enhancing their skills and ensuring consistent, high-quality service. Customer Experience Excellence: Cultivate and maintain a top-tier customer More ❯

Conduct regular performance reviews and craft personalised development plans. Organise impactful training sessions to sharpen both tech and soft skills. Deliver insightful reports on helpdesk performance and initiatives. ITIL Process Management Champion ITIL best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide … persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for More ❯

Conduct regular performance reviews and craft personalised development plans. Organise impactful training sessions to sharpen both tech and soft skills. Deliver insightful reports on helpdesk performance and initiatives. ITIL Process Management Champion ITIL best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide … persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for More ❯

Company. Job Opening: PMO Analyst (Contract) Location: Crawley, England Duration: 3-6 months Client: NIIT Job Description Role: PMO Analyst Experience: Minimum 2 years in IT Demand and Supplier Management Responsibilities include IT demand and supply management, IT delivery planning, PMO processes, project management, and IT development and process management. Experience with contract negotiation and management … Fixed Price, Fixed Unit Pricing, and T&M. Preferred experience in travel, airline, or loyalty verticals. Ability to manage multiple concurrent activities and deliver on time within budget. Application Process Please provide the following details along with your updated CV: Availability/Notice period Current Location Total Experience Relevant Skill Experience (years) Expected Pay Rate Current Salary Nationality/ More ❯

performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the Operations Management Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within the joint … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resource management, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance management. … operations, with experience leading multi-disciplinary teams in regulated environments. Proven ability in operational planning, P&L accountability, and revenue generation, driving commercial performance. Expertise in workflow, people, and process management, delivering high productivity and efficiency across contact centre operations. Solid background in financial services, with knowledge of life, pensions, and investment products (desirable but not essential). More ❯

Incentives : Regular team events, lunch clubs, and internal competitions. Role Responsibilities Trainee Recruitment Consultant Talent Acquisition : Source and engage with candidates in the technology and finance sectors. Client Relationship Management : Bring on new clients, develop and maintain strong relationships with clients to understand their hiring needs. Market Research : Stay informed about industry trends to provide valuable insights to clients … and candidates. Process Management : Oversee the recruitment process from initial contact to placement. What We're Looking For Trainee Recruitment Consultant Educational Background : Bachelor's degree or equivalent experience. Motivated Individuals : Goal-oriented with a strong desire to succeed. Excellent Communicators : Strong interpersonal and communication skills. Team Players : Collaborative mindset with the ability to work independently. Apply More ❯

performance expectations. Sponsoring key strategic programmes and identifying growth opportunities with clients, converting them into revenue-generating services or expanded offerings. Building strong client partnerships, working within the Operations Management Team to deliver service improvements, drive efficiency (offshoring, automation), and share best practices. Acting as the key stakeholder manager for parts of the LBG oversight team within the joint … model. Managing cross-functional dependencies, influencing internal teams such as IT, Change, HR, and Risk to ensure smooth service delivery. Developing and coaching direct reports, ensuring effective governance, risk management, and a strong operational control framework across client sites. Optimising resource management, promoting flexibility through a multi-skilled workforce, clear communication of strategic goals, and strong performance management. … operations, with experience leading multi-disciplinary teams in regulated environments. Proven ability in operational planning, P&L accountability, and revenue generation, driving commercial performance. Expertise in workflow, people, and process management, delivering high productivity and efficiency across contact centre operations. Solid background in financial services, with knowledge of life, pensions, and investment products (desirable but not essential). More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯

or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot, Shopify). Data-driven with the ability to interpret insights and optimise campaigns. Excellent communication and stakeholder management skills. Comfortable working across global teams and multiple projects simultaneously. Detail-oriented with strong organisational and process management abilities. Creative and curious mindset with a passion for More ❯

industry, whilst having autonomy and influence, along with receiving world-class training and development to help you drive your career forward. What does the role involve? Bid and Proposal Management: You will review tender documents, understand customer requirements, and develop winning proposal strategies, whilst influencing and leading cross functional teams, ensuring timely and accurate submissions. Commercial Risk Management: You will identify and mitigate commercial risks, working closely with cross functions to assess and mitigate these risks. Contract Management: You will draft and negotiate contract terms, support commercial issues during contract execution phase. Commercial Support: You will provide strategic commercial advice during project acquisition, influence customer decisions, and lead internal discussions to boost our chances of winning … deals. What you need is: Essential: Proven in a comparable, large-scale Bid, Proposal, Tendering or Contract management role, managing bids through all phases on major accounts and projects. Strong experience managing commercial risk and pricing. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. In depth knowledge of More ❯

or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot, Shopify). Data-driven with the ability to interpret insights and optimise campaigns. Excellent communication and stakeholder management skills. Comfortable working across global teams and multiple projects simultaneously. Detail-oriented with strong organisational and process management abilities. Creative and curious mindset with a passion for More ❯

solutions across various sectors including government and retail, seeks a detail-oriented and strategic individual to join their dynamic team. Responsibilities: Manage and coordinate the end-to-end sourcing process using SAP from third-party vendors. Ensure compliance with procurement policies and procedures during the procurement process management in the ERP system. Provide support for procurement activities More ❯