Birmingham, England, United Kingdom Hybrid / WFH Options
Version 1
Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our … Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud ServiceDeliveryManager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. … Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Cloud ServiceDeliveryManager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition, you will ensure customer satisfaction More ❯
covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The ServiceDeliveryManager acts as point of contact for key customers, engaging with customers to ensure that SLA’s are met, they will be responsible for overseeing change … management, coordinating CAB meetings, and ensuring ITIL principles are followed to ensure seamless service transactions. They monitor performance track KPI’s and provide detailed reports on SLA adherence, service quality and IT Strategy alignment. Key Accountabilities Client Relationship & Engagement Maintain strong relationships with clients, ensuring service expectations are met and addressing any concerns promptly. Maintain regular touchpoints … with SLT within key customers. Conduct site visits as needed to strengthen client relationships. Service Quality & Improvement Oversee service quality, ensuring alignment with established standards and high customer satisfaction. Own the CSAT policy and reporting to measure and improve client satisfaction. Ensure all servicedelivery aligns with ITIL principles. Identify opportunities for process enhancements, efficiency gains More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our … Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud ServiceDeliveryManager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. … Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Cloud ServiceDeliveryManager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition, you will ensure customer satisfaction More ❯
ServiceDeliveryManager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery … go through this clearance. This position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services are delivered reliably, meeting the … evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture servicedelivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service delivery. • Oversee obsolescence, licence More ❯
IT Infrastructure & ServiceDeliveryManager On-site | £50,000–60,000 + bonus & benefits Are you a hands-on IT leader with a passion for service excellence and team development? Ready to lead global operations, coach early-career talent, and drive ITIL-aligned servicedelivery in a fast-paced environment? Excellent opportunity for an … experienced IT Infrastructure & ServiceDeliveryManager to lead a global IT support function. You’ll manage a shift-based team, provide skills development/support of team, and ensure seamless service across time zones, all while staying close to the tech. What You’ll Do: Lead a global IT service desk team Coach and develop … junior IT staff — technical skills, customer service, and career growth. Troubleshoot across M365, Teams, SharePoint, Azure AD, MFA, networks, and desktop support. Build and embed ITIL-aligned processes using ITSM tools (ServiceNow experience a plus). Report on service metrics: ticket SLAs, customer satisfaction, and process performance. Drive IT projects — from scoping to delivery — using influence and More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
InfoSec People Ltd
ServiceDeliveryManager Opportunity | £45,000 - 55,000 (15% bonus & £4k plus car allowance) (SC Cleared or SC Eligible is a MUST) UK-Based | Hybrid Working | Permanent (Hybrid in favour of WFH) I’m currently supporting a market-leading client in the search for a highly capable ServiceDeliveryManager to join their Intelligent … Customer function within IT Services. This is a fantastic opportunity for someone with a strong background in IT servicedelivery and vendor management, who thrives in a complex, multi-vendor environment. In this role, you’ll work closely with the ServiceDelivery Lead to ensure services are delivered effectively, suppliers are aligned with business goals, and … the technology function continues to operate securely, efficiently, and in alignment with best practices. Key Responsibilities Monitor and manage delivery of IT services against agreed service levels. Control the full lifecycle of IT assets—from acquisition to disposal. Support financial planning and analysis across IT services. Drive supplier performance and ensure alignment with strategic sourcing goals. Manage formal More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
InfoSec People Ltd
ServiceDeliveryManager Opportunity | £45,000 - 55,000 (15% bonus & £4k plus car allowance) (SC Cleared or SC Eligible is a MUST) 📍 UK-Based | Hybrid Working | Permanent (Hybrid in favour of WFH) I’m currently supporting a market-leading client in the search for a highly capable ServiceDeliveryManager to join their Intelligent … Customer function within IT Services. This is a fantastic opportunity for someone with a strong background in IT servicedelivery and vendor management, who thrives in a complex, multi-vendor environment. In this role, you’ll work closely with the ServiceDelivery Lead to ensure services are delivered effectively, suppliers are aligned with business goals, and … the technology function continues to operate securely, efficiently, and in alignment with best practices. 🔧 Key Responsibilities Monitor and manage delivery of IT services against agreed service levels. Control the full lifecycle of IT assets—from acquisition to disposal. Support financial planning and analysis across IT services. Drive supplier performance and ensure alignment with strategic sourcing goals. Manage formal More ❯
Lead Industrial ServiceDeliveryManager Join to apply for the Lead Industrial ServiceDeliveryManager role at GE Vernova . Job Summary GE Vernova’s Power Conversion & Storage business provides critical electrification systems for high-performance applications across major energy, maritime, and industrial sectors. We support the transition to energy efficiency and decarbonization through … our motors, drives, and control technologies. Role Overview As the Lead Industrial ServiceDeliveryManager , you will serve as the primary customer-facing contact, overseeing daily operations and delivering top-tier service and commercial management for industrial clients. Your responsibilities include managing after-sales service, upgrades, and supporting industries such as Metals, Mining, Factories, Renewables … and R&D. Key Responsibilities Act as the customer advocate, managing relationships with major industrial clients. Oversee delivery of Long-Term Service Agreements, including reactive and planned maintenance. Resolve commercial, technical, and quality issues across contracts. Develop and follow commercial procedures and project management processes. Handle contractual claims, extensions, and negotiations. Manage reporting, resourcing, and planning activities. Coordinate More ❯
Application and ServiceDeliveryManager– Nottingham TK Elevator UK Ltd — Hucknall, England, United Kingdom Who we are We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering … expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. What we expect We are looking for an experienced Application and ServiceDeliveryManager to join our IT division based in our Nottingham Head Office, reporting to the IT Lead Europe Africa Mid Markets. This role will be responsible … for overseeing the delivery, maintenance and operations of ERP & Field applications and services, ensuring that all IT services are seamlessly delivered to the business organisations, with close alignments to ensure effective delivery to the organisation As an Application and ServiceDeliveryManager, your day to day will include: Application Maintenance: Provide ongoing support and maintenance More ❯
Application and ServiceDeliveryManager– Nottingham TK Elevator UK Ltd — Hucknall, England, United Kingdom The Company We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise … we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. What we expect We are looking for an experienced Application and ServiceDeliveryManager to join our IT division based in our Nottingham Head Office, reporting to the IT Lead Europe Africa Mid Markets. This role will be responsible for … overseeing the delivery, maintenance and operations of ERP & Field applications and services, ensuring that all IT services are seamlessly delivered to the business organisations, with close alignments to ensure effective delivery to the organisation. As an Application and ServiceDeliveryManager, your day to day will include: Application Maintenance: Provide ongoing support and maintenance for More ❯
Social network you want to login/join with: We are recruiting for a ServiceDelivery Project Manager for Paragon DCX. At DCX, we craft digital experiences that drive results. We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their customers and create … real business impact. As we continue to expand our service-led partnerships, we’re looking for a ServiceDeliveryManager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation programmes across a dynamic portfolio of client accounts. What you’ll be doing … As a ServiceDeliveryManager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution, you’ll be the heartbeat of delivery—ensuring every touchpoint exceeds expectations. Working across globally distributed hybrid teams More ❯
Social network you want to login/join with: Technical ServiceDeliveryManager - AWS, slough col-narrow-left Client: Amber Labs Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Technical ServiceDeliveryManager - AWS The … learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Role Summary: We are seeking an experienced Technical ServiceDeliveryManager with … strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and manage end-to-end servicedelivery for AWS-based and hybrid cloud solutions. Ensure SLAs More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1
Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our … Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud ServiceDeliveryManager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. … Finance, Supply Chain and HR solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Cloud ServiceDeliveryManager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition, you will ensure customer satisfaction More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Version 1
Version 1 Newcastle Upon Tyne, England, United Kingdom Oracle Cloud ServiceDeliveryManager Version 1 Newcastle Upon Tyne, England, United Kingdom 1 week ago Be among the first 25 applicants Direct message the job poster from Version 1 Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our … Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud ServiceDeliveryManager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Version 1
Version 1 Belfast, Northern Ireland, United Kingdom Oracle Cloud ServiceDeliveryManager Version 1 Belfast, Northern Ireland, United Kingdom 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Version 1 Company Description Version 1 has celebrated over 26 years in … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our … Consulting, implementation, and support services 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud ServiceDeliveryManager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK FOR THE LAST 3 YEARS. More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Capgemini UK
Job Title: ServiceDeliveryManager About the role you're considering As a ServiceDeliveryManager, you’ll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You’ll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is … an exciting opportunity to work with a global delivery account in a first-generation outsourcing environment, enabling transformational change and the rollout of best practices. Hybrid working : The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Build and maintain strong relationships with clients, acting as a trusted point of contact for servicedelivery and escalation. Implement and manage a serviceMore ❯
Exeter, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Manchester, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Bristol, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. We're dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion … for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a ServiceDeliveryManager to join us. Our ServiceDelivery Managers will: Lead one or more managed service engagements for BJSS clients. Build strong client relationships which fosters … a partnering approach to ServiceDelivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, Change Management, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the serviceMore ❯