26 to 44 of 44 Service Delivery Manager Jobs in the UK excluding London

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of roadside technology maintenance and repair works across the Yorkshire North East Region. You will ensure all activities, whether routine or reactive, meet the required technical … points to be considered for this position and during employment. Reviewing and collating technical documents and undertaking site visits as part of advising Service Delivery colleagues and project managers on the maintenance of roadside technology assets. Managing supplier performance to agreed contractual service level agreements, technical, quality ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations ...

Leader for the 5th consecutive Year in Gartner® Magic QuadrantTM for Managed Network Services! 🏆 . Visit www.microland.com for more details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role … Summary: Service Delivery & Operations Management Own end-to-end delivery of End User IT Services, including: Remote EUS administration & Endpoint L1–L3 Support Desktop/Laptop/KIOSK Management (Windows, MacOS, Chromebook) Mobility Services (Windows, Android, iOS) VIP Support Monitor and manage daily operations to maintain ...

Service Delivery Manage r 📍 Cardiff 💰 £60,000 Hybrid The Opportunity An established and growing IT Managed Services provider is looking for an experienced Service Delivery Manager to join their Customer Success function. You’ll take ownership of key customer accounts — ensuring service excellence, driving … contracts and SLAs, including performance reporting and reviews Leading major incident processes and escalations Engaging with senior stakeholders and executive-level contacts Driving continual service improvement initiatives (automation, process enhancement, maturity uplift) Managing third-party suppliers and ensuring contractual compliance Overseeing onboarding and transition of new customers into steady ...

Service Delivery Manager Looking for a commercially aware Service Delivery Manager. The SDM must have Agile experience and have managed complex technical IT environments with multiple 3rd Party Suppliers/MSPs . You will be responsible for managing a heavily outsourced environment . Must have … strong Stakeholder Management experience would excel in this role. You will NOT have a team under you but will be accountable for service delivered via outsourced teams. This is a hybrid role where you will expect to work 2 days a week in the office. ...

Service Delivery Manager Position: Senior Service Manager(Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part … well-established service management team helping to lead the delivery of high-quality IT support services and drive click apply for full job details ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers … maintaining exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to s click apply for full job details ...

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager … team feels like a bunch of teckies pulling together. The next 6 months is around client account reviews, working with a customer success manager (that you may need to hire) to start building fuller more durable relationships, set account objectives and have an understanding of what they want, where ...

seeking a highly qualified and motivated Service & Delivery Manager (Operations and Maintenance) to join a growing Design & Build contractor. With a specialism around the renewables sector. The Organisation Our client has built a strong reputation for themselves as one of the main players across LED lighting, Solar … both public and private sector projects and require motivated individuals to play vital parts in the company's future growth. Role Responsibilities Oversee maintenance service delivery and ensure service standards are met Coordinate with planning, engineers, project and customer teams Improve processes to boost efficiency and service ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers … maintaining exceptional service and driving continual improvement click apply for full job details ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience … mentor responsible for building a world-class technical support culture. The Mission As the Service Desk Manager, you will own the end-to-end delivery of IT support services. You will be responsible for ensuring that our internal teams stay productive, our systems stay accessible ...

seeking a highly qualified and motivated Service & Delivery Manager (Operations and Maintenance) to join a growing Design & Build contractor. With a specialism around the renewables sector. The Organisation Our client has built a strong reputation for themselves as one of the main players across LED lighting, Solar ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn't a function - it's a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs ...