51 to 53 of 53 Customer Service Jobs in Wales

Customer Services & Onboarding Engineer – FinOps Fully Remote (UK) Azure Cloud FinOps SaaS Permanent A rapidly growing Azure Cloud FinOps SaaS provider is expanding its Customer Services & Onboarding function and is looking for a Customer Services & Onboarding Engineer to join its global team. This is a fully remote … Azure estates, and you'll play an important role in helping customers realise the value of cloud financial management. What you'll do Manage customer ticket lifecycles to agreed SLAs Onboard new customers onto an Azure Cloud FinOps SaaS platform Support customers with FinOps best practices and cloud optimisation ...

technical services, and act as a subject matter expert for certain technologies, providing solutions to the majority of problems and requests at the desk (Service Desk typically own 80% of incoming calls to ICT). This role directly contributes to the operational continuity of NRW through the provision … efficient and prompt solutions to all NRW staff in accordance with industry best practice standards, and in doing so, delivering an excellent standard of customer service. The post holder will: Be responsible for providing efficient and effective triage and solutions to a range of technical problems (incidents) and requests ...

define and drive data practices, standards and capabilities that enable actionable insights from enterprise operational data. Your work will directly impact efficiency, customer outcomes and regulatory compliance. Key Responsibilities Lead the data strategy for OpEx mining and analytics across UKI. Identify process inefficiencies and performance gaps using advanced analytics. … Deep understanding of Business Process Architecture and value stream management. Exceptional stakeholder management and technical leadership skills. Experience in underwriting, claims, policy admin, or customer services is a plus. Key Interfaces You'll collaborate with senior business unit leaders, product owners, agile coaches, data and AI engineering teams ...