101 to 125 of 253 Customer Engagement Jobs in the West Midlands

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role … in programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate More ❯

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role … in programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate More ❯

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role … in programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate More ❯

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role … in programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

the CRM system to log activity, manage pipelines and track progress. Work with their marketing team to feed into campaigns, lead-gen efforts and customer communications. Requirements: This is an ideal opportunity for a junior salesperson or ambitious graduate with 1 2 years experience in B2B sales or customer engagement or someone currently in a customer service role who is hungry to move into sales. We re not expecting deep technical knowledge from day one just the attitude, drive and commercial curiosity to learn fast and succeed. Strong communication skills especially on the phone. A natural More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

API/integration projects Handling occasional 3rd line technical support issues Skills & Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Technical strengths in C#, JavaScript, .NET programming … Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Benefits A competitive starting base salary and benefits package Great team environment with lots of collaboration/knowledge share Innovative project pipeline More ❯

API/integration projects Handling occasional 3rd line technical support issues Skills & Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Technical strengths in C#, JavaScript, .NET programming … Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Benefits A competitive starting base salary and benefits package Great team environment with lots of collaboration/knowledge share Innovative project pipeline More ❯

API/integration projects Handling occasional 3rd line technical support issues Skills & Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Technical strengths in C#, JavaScript, .NET programming … Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Benefits A competitive starting base salary and benefits package Great team environment with lots of collaboration/knowledge share Innovative project pipeline More ❯

API/integration projects Handling occasional 3rd line technical support issues Skills & Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Technical strengths in C#, JavaScript, .NET programming … Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Benefits A competitive starting base salary and benefits package Great team environment with lots of collaboration/knowledge share Innovative project pipeline More ❯