26 to 39 of 39 Support Engineer Jobs in the West Midlands

Office Based in the ST5 area of Stoke Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯

Advancing People Recruitment Specialists are now recruiting for a 3rd Line Engineer to work for a worldwide, market leading Technology Company who have an office in Bromsgrove, Worcestershire. We are looking for an experienced 3rd Line Support Engineer who can join a dynamic team and provide exceptional technical support to a global client base. If successful. … Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance, and security of customers' cloud workloads. Key Responsibilities: Provide high-quality support for incidents and service requests raised through our client's Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and More ❯

Company description: ClearCourse Job description: Support Engineer Location: Warwick - Office based Brand: Intelligent Golf Job Type: Full Time Role Description: ClearCourse is a market-leading technology group, providing innovative software and payments solutions that help businesses of all sizes thrive. IntelligentGolf, part of the ClearCourse family, is the UKs leading provider of golf club management software, supporting hundreds … of clubs with everything from competitions and handicapping to membership and payment solutions. We are seeking a motivated and enthusiastic Customer Support Specialist to join our Warwick-based team. In this role, you will assist customers with enquiries and requests, manage support cases via our helpdesk system, and deliver training to ensure customers make the most of their … This is a fantastic opportunity for someone who is passionate about golf, enjoys problem solving, and wants to be part of a friendly, hardworking team. Key Accountabilities: Resolve customer support queries via telephone, email, and online helpdesk Escalate and document development requirements where needed Manage data entry into CRM and helpdesk systems Support customer implementation projects Deliver customer More ❯

3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role … routers, who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series routers to meet tight project deadlines and support business-as-usual operations Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within the More ❯

An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer Support Engineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. £46,350 per annum - and half day on Friday! Comprehensive benefit package including generous pension More ❯

My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Proactive Personnel are recruiting on behalf of our long-standing client in Telford, who are looking for a Customer Support Engineer to join their team. Whats in it for you? Company events Company pension Gym membership On-site parking Private medical insurance Referral programme Salary: £24,500 - £26,000 per year Key duties and responsibilities will include: Handling … prioritise customer tickets in line with the relevant ticket banding and type Conduct diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service quality issues Work with customers, internal or external, to resolve issues and ensure they have a … assigned daily tasks to ensure optimal network performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover to other areas in the Hosted & Connectivity department where needed Resolve any SIP/VoIP faults, call quality issues More ❯

Are you an experienced Technical Services Engineer ready to take your career to the next level? Our client is on the lookout for a passionate and skilled Level 3 Technical Services Engineer to join their vibrant Technical Services team! If you thrive in a fast-paced environment and are driven by the desire to deliver exceptional customer service … we want to hear from you! Role OverviewIn this exciting senior role, you will handle complex support tickets escalated from 1st and 2nd line engineers, performing advanced troubleshooting and resolving a wide range of technical issues. Key Responsibilities Manage complex incident and problem tickets escalated from junior engineers. Deliver advanced troubleshooting and root cause analysis for hardware, software, server … apprentices. Maintain clear, detailed technical documentation and contribute to the knowledge base. Communicate with clients to provide updates and explanations on ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure adherence to internal SLAs and compliance with industry best practises. Assist the team in meeting service desk KPIs by managing ticket volumes and ensuring timely issue More ❯

3rd Line Application Engineer, Solihull – Hybrid, majority remote working Up to £55,000 plus benefits. You will ideally be within 90 minute commutable distance of Solihull. Role; An excellent opportunity to join a recognised national company - You will be supporting the business across a range of applications including COTS, SaaS products to bespoke or industry standards, MS Power Platform …/Power Apps, Data Platforms, API’s and Automations. Details Working in a cloud first organisation, as an Applications Engineer you will be involved in project work alongside day to day escalations and complex queries, always a great chance to broaden your skills and work on varied aspects across the organisation.You will be; Providing technical support and expertise More ❯

3rd Line Application Engineer, Solihull Hybrid, majority remote working Up to £55,000 plus benefits. You will ideally be within 90 minute commutable distance of Solihull. Role; An excellent opportunity to join a recognised national company - You will be supporting the business across a range of applications including COTS, SaaS products to bespoke or industry standards, MS Power Platform …/Power Apps, Data Platforms, API s and Automations. Details Working in a cloud first organisation, as an Applications Engineer you will be involved in project work alongside day to day escalations and complex queries, always a great chance to broaden your skills and work on varied aspects across the organisation. You will be; Providing technical support and More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting … hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

connectivity cabling, Wi-Fi Device installs, moves, decommissions. Device stock control and asset management Proactive maintenance, user familiarization and guidance. Cable management Smart hands and eyes Liaison with other support teams Essential Skills/Experience Previous experience in a similar role. Familiarity with Point of Sale devices. Familiarity with Cielo and Microsoft tablets, Lenovo/Dell Desktops and Laptops … switches, Routers. Knowledge of Windows operating system and associated technologies Knowledge of peripherals and their maintenance printers, scanners. Be SLA focused and familiar with call management products. Familiarity with support procedures, scripts, and processes. Proven troubleshooting skills. Awareness of Payment Card Industry (PCI) compliance would be desirable. Valid UK Drivers License - Vehicle supplied. Good customer-focus & communication skills. Availability More ❯