11 of 11 Customer Service Jobs in West Sussex

Title: Service Desk Apprentice Apprenticeship: Information Communications Technician Level 3 Apprenticeship Location: East Grinstead Salary: £24,000 - £25,000 per annum Hours: Full-time Kick-start your IT career as a Service Desk Apprentice. This is an exciting opportunity to gain hands-on experience providing technical support, troubleshooting … issues and delivering excellent customer service while working towards a nationally recognised apprenticeship qualification. Benefits Hands-on experience within a growing IT business Dedicated mentoring and structured training Opportunity to develop technical support and customer service skills Exposure to a wide range of IT systems ...

Morgan McKinley is looking for an experienced Customer Services - Customer Retention Manager with proven Customer Service and Account Management experience to work for a well established company based just outside of Horsham, West Sussex. This is a varied Customer Account Management role which will service clients, customer relationship management, support operations and monitor product and customer feedback. Salary: up to 55K dependent on experience Location: Hybrid working - outskirts of Horsham Customer Account Manager duties: Provide regular updates on overall customer satisfaction Work closely with other teams to ensure customer ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/… where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls ...

Contract Opportunity – 1st Line IT Support £180-£200/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

search for an experienced Fire & Security Engineer to join their growing engineering team across the South Coast region. This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Helpdesk Analyst Be the first voice our users hear—and the reason their day gets back on track. We're looking for a customer-focused First Line IT Helpdesk Analyst who combines excellent communication skills with a passion for technology and problem-solving. As the first point of contact … support, you'll diagnose and resolve a wide range of technical issues, log and prioritise incidents, and provide outstanding customer service with every interaction. Whether you're fixing password issues, troubleshooting hardware and software problems, or escalating more complex incidents, you'll play a vital role in keeping ...

party partners to resolve issues with API integrations. Experience/Knowledge with SQL would be a bonus This role will consdier people with a customer service background or previous IT Support experience. The role is being offered on a full-time basis and requires on-site attendance. ...

Accounts team, Payroll, Business Support and Delivery Teams all work together with Sales to build a successful business. Desired Skills and Experience Recruitment, Sales, Customer Service, Account Management, Business Development. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will ...