12 of 12 Customer Service Jobs in West Sussex

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services are delivered efficiently … professionally, and in line with agreed service levels and defined processes. This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage service ...

Line Support Advisor to join a growing and dynamic team based in Crawley. This is an excellent opportunity for someone with strong customer service skills and an interest in technology to develop a career in IT and telecommunications support. As a 1st Line Support Advisor, you will … escalation. Key Responsibilities Act as the first point of contact for customers via phone, email, and other channels Provide a professional, friendly, and customer-focused service at all times Accurately log, categorise, and prioritise incoming support requests Diagnose and resolve basic technical issues (broadband, VoIP, hosted telephony, network ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities ...

with occasional client visits) Salary: £33,000 - £37,000 depending on experience Job Type: Full Time About the Role An established and growing Managed Service Provider in the Horsham area is looking for a Senior 2nd Line IT Support Engineer to join their technical team. This role is ideal … contributing to project work including infrastructure upgrades, cloud migrations and security improvements. This is a hands-on technical role where strong troubleshooting ability, excellent customer service, and a proactive approach are essential. Key Responsibilities * Provide 2nd line technical support for infrastructure, cloud, and end-user issues * Troubleshoot escalated ...

About the role Join one of the region’s best-in-class Service Desks, known for delivering exceptional customer satisfaction and fast, effective support. As a Service Desk Analyst, you’ll be a key part of our high-performing 1st Line Support function an energetic, problem-solving … exciting moment as we continue through a major Digital Transformation, giving you exposure to new technologies and real opportunities to grow. Our Service Desk is a proven springboard into wider IT careers five team members progressed to senior or specialist IT roles last year alone. You’ll be working ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Position: Fire & Security Engineer (Installation, Service & Commissioning) Job ID: 3546/1 Location: Covering Sussex, Hampshire, Surrey & Dorset Rate/Salary: Competitive Benefits: Company van & fuel card, 4-day working week, paid holidays, on-call allowance, full equipment provided Type: Permanent, Full-Time HSB Technical Ltd is a specialist … working week. HSB Technicals client is a well-established and growing fire and security business with a strong reputation for quality workmanship and customer service across the South of England. Duties and responsibilities of the Fire & Security Engineer: Installation, servicing, maintenance and commissioning of fire alarm and security ...

South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary … Hours: Monday – Friday, 09:00 – 17:30 As a Service Desk Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first ...

South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your IT Career! Location: Horsham (Must be a driver with your own transport) Salary … Hours: Monday – Friday, 09:00 – 17:30 As a Service Desk Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

contractor, permanent and Employed Consultant appointments. Obtain a true understanding of our clients and their industry, allowing you to deliver a high level of customer service by briefing candidates on our live vacancies. Arranging and managing interviews, followed by presenting and negotiating on offers of employment. Preparing ...