6 of 6 Customer Service Jobs in West Sussex

cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A local Authority Job Purpose The Service Desk Manager is responsible for leading the day-to-day operation of the Technology Services Service Desk, ensuring the delivery of high-quality … support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service ...

Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation ...

supports the technology that enables International Card Services to protect and grow its business across a diverse set of international markets. We work across customer and business domains including Acquisition, Marketing, Sales, Lending, Loyalty and Digital, bringing together ICS priorities with product roadmaps, engineering, enterprise platforms and market delivery. … combines strong technology delivery capability with a product-oriented mindset. The role will drive the successful delivery of priority technology outcomes, ensuring business priorities, customer outcomes, product plans and technology delivery remain aligned. You will work closely with Product, Engineering, Technology Delivery, Operations and Business teams to turn priorities ...

Engineer in Enterprise Technology Services, you'll join a full-time graduate program and contribute to work that helps protect American Express information systems, customer data, colleague experiences, and digital assets. Cybersecurity teams help identify, reduce, monitor, and respond to technology and information security risks. In this role … shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part ...

analysis and elaboration, designs and develops software applications, and tests and builds automation toolsUtilize best-of-breed technologies to build a layered, component-based, service-oriented architecture over existing American Express technologiesBe highly motivated and maintain a positive, "can-do" attitude in a fast moving environmentFoster the spirit … shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part ...

party partners to resolve issues with API integrations. Experience/Knowledge with SQL would be a bonus This role will consdier people with a customer service background or previous IT Support experience. The role is being offered on a full-time basis and requires on-site attendance. ...