15 of 15 Customer Service Jobs in West Sussex

Customer Service Advisor Location: Horsham Employment Type: Permanent, full-time Salary: Competitive Hours: 40 hours per week. Core working hours Monday-Friday (8:30am-5:30pm) with occasional Saturday working required (9:00am-1.00pm) min 1 shift per month About the role As a Customer Service … more than just a call centre role, it’s an opportunity to build relationships, solve problems, and make a real difference in the customer journey. What you will be doing · Handling inbound calls from customers with professionalism and empathy. · Resolving billing queries and explaining charges clearly and accurately. · Manage ...

Morgan McKinley is looking for an experienced Customer Service Assistant to work for a company based in Crawley, West Sussex. This a busy office based customer services role, supporting the internal teams, handling customer queries etc. Location: Crawley - office based, parking onsite Salary … annum Hours: 8.30-5.30/9.30-6.30 Mon-Fri (with 1 hour for lunch), occasional Saturday support - rota basis Customer Service Assistant duties: Answering the phones Data entry - updating the internal systems with the customer call info Monitor and respond to customer emails Handle customer ...

Customer Service Manager Horsham, West Sussex Full-time | £40 to £45k Excellent Benefits Are you a natural leader with a passion for delivering exceptional customer experiences? Telecom Acquisitions is looking for a proactive and people-focused Customer Service Manager to lead our dynamic support team … during an exciting phase of growth. As the driving force behind our Customer Care and Technical Support desks, you’ll ensure every customer interaction is handled with care, speed, and precision. You’ll coach and empower team leaders, champion quality, and continuously raise the bar for service ...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September 2026 – 31 March 2027 Working Hours 37 hours per week, Monday to Friday, 09:00 – 17:00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage … operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders ...

Contract Opportunity – 1st Line IT Support £180-£195/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

dependent on experience Benefits: Generous holiday allowance, Company EV with personal use options, Paid overtime or time off in lieu, Birthday day off, Long service holiday rewards, Quarterly bonus scheme following probation, ongoing training and development About the Role Placr Recruitment is currently recruiting for an IT Field & Helpdesk … client, a well-established and growing IT support business based in West Sussex. This is a fantastic opportunity for an experienced and customer-focused IT Engineer to join a busy support team working with a wide variety of SME clients across the Southeast. The role will be based from ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Description As an IT Service Desk Engineer, you will be responsible for providing first and second-line technical support to colleagues across Benchmark and the wider group. You will support end users, devices, applications and infrastructure, helping to maintain a secure, reliable and high-performing technology environment. This role … plays an important part in delivering an excellent internal customer experience, resolving technical issues, supporting new starters and acquisitions, and contributing to the continuous improvement of IT services. You'll work closely with colleagues across Technology and the wider business, ensuring users receive professional, efficient and effective support. What ...

Service Desk Analyst/Systems Support Analyst West Sussex County Council Contract: 6+ Months Fox Morris Group are delighted to be supporting West Sussex County Council in recruiting 6 Systems Support Analysts to join their busy IT Service Desk team. This is an excellent opportunity for someone with … support or Service Desk background who enjoys solving technical problems and delivering outstanding customer service. About the Role As a Systems Support Analyst, you'll be the first point of contact for IT incidents, service requests and user enquiries, providing first-line technical support to colleagues across ...

Location: Horsham (On-Site) Hours : Full-Time, MondayFriday (37.5 hrs) 9am-5:30pm About the Role Join our growing technology business as a Customer Services Administrator, supporting customers, coordinating daily operations and helping improve how our Managed Services function runs. Youll handle key admin processes, spot trends, streamline workflows … play a vital role in delivering an exceptional customer experience. If youre organised, tech-savvy and enjoy improving processes, youll thrive here. Key Responsibilities Coordinate daily Managed Services workflows with accuracy and efficiency Manage and improve data collection and validation Monitor service usage trends and escalate issues early ...

Assistance Programme (EAP) Access to private GP appointments Winter flu vaccine Free parking £50 birthday voucher Funded professional memberships, development and learning opportunities Long service recognition awards Summary: Our client is a leading Education ICT solutions provider. The cumulative expertise of our long-established team spans more than seventy … over 270,000 users per year, They are an established market leader in the technology support sector. They have now launched their Unique Service - working with their partners from Belgium and the Netherlands in delivering laptops to schools across the UK - offering a personalised , full-service education laptop ...

days ago11683CA2 180 – 200 per dayContract Opportunity – 1st Line IT Support180-195/dayLong term contract potentialWe’re on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems.This role is more than just answering tickets … control while also getting involved in small IT projects that add variety to your day.What you’ll be doing day to day:Delivering exceptional customer serviceManaging and resolving 1st line support ticketsKeeping ticket queues organised and on trackTroubleshooting hardware, software and Microsoft 365 issuesSupporting small IT projects and rolloutsWhat ...

Join the team behind one of the UK’s leading producing theatres. Chichester Festival Theatre is seeking a skilled Building Service Engineer with an electrical background to help maintain and support our award-winning venues, including the Festival Theatre, Minerva Theatre, The Nest and associated properties. This … internationally acclaimed Chichester Festival Theatre, Minerva Theatre, Steven Pimlott Building, The Nest and all properties under the Theatre’s ownership. The Building Service Engineer will be responsible for the interior and exterior of all buildings and associated grounds under the control of Chichester Festival Theatre. They will be responsible ...

from you. Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Leader, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will ...