Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
to be responsible for: Supporting our customers via the phone (pre booked conference calls), detailing how to use the platform, troubleshooting support enquiries & onboarding new customers. Manage, answer and respond to inbound inquiries via live chat, video calls and email from new and existing customers. Working to SLAs More ❯
cases where needed Supporting system integrations with herd management software and related tools Logging tickets accurately and ensuring SLAs are met Training and onboarding new customers, guiding them through early support Collaborating with internal teams to deliver effective service and suggest process improvements What You’ll Bring: Essential More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
and maintain SLAs Provide hands-on technical support both remotely and onsite when required Manage ticketing systems and drive process improvements Assist with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
and maintain SLAs Provide hands-on technical support both remotely and onsite when required Manage ticketing systems and drive process improvements Assist with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge More ❯
Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. More ❯
Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. More ❯
a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics such as usage data and renewal dates. They More ❯
East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics such as usage data and renewal dates. They More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
WS Audiology
data Data is maintained in line with company policies and that any changes or discrepancies are identified and updated Mitigate business risks Manage onboarding process for new customer accounts to ensure data accuracy and key stakeholder communication New account set up of documents including Amber Road checks, ensuring More ❯
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
belfast, antrim, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
chesterfield, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
derby, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
shrewsbury, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
telford, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
wolverhampton, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
newport, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
nottingham, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
VANRATH
term partnerships. You will contribute directly to the success of your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts. The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression More ❯