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manage resistance, assess business impacts, and monitor adoption through recognised methodologies such as ADKAR and ICAP. Other responsibilities include stakeholder mapping, impact assessments, leadership coaching, change reporting, development of Key User and Super User networks, coordination of training and UAT activities, go-live readiness planning, and post-implementation hyper care … Strong stakeholder engagement and relationship-building skills, with the ability to influence and challenge at all levels without direct authority. Excellent communication, facilitation, and coaching abilities, with confidence supporting senior leaders and driving change across diverse teams. Good understanding of change management principles including impact assessment, communication planning, training coordination ...