Clevedon, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with … to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with … to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Teleperformance
Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with … to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest More ❯
Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with … to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with … to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest More ❯
Weston-Super-Mare, Avon, United Kingdom Hybrid / WFH Options
Teleperformance
Hours per week. 8-6 Monday – Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their … customers by providing customer care, technical support, customeracquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with … to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
Loudwater, Buckinghamshire. In this role, you will be responsible for developing and executing the overall ecommerce strategy to drive online sales and enhance the customer experience. This role involves managing the ecommerce website, optimising the user journey, and ensuring seamless operations from product listings to order fulfilment. In addition … to overseeing the day-to-day operations of the online store, the Ecommerce Manager will analyse website performance and customer behaviour to identify opportunities for growth and improvement. This role requires a strong understanding of digital marketing, web analytics, and ecommerce platforms. The successful candidate will be a strategic … creation and execution of digital marketing campaigns, including PPC, SEO, email marketing, and social media, to drive traffic and sales. - Analyse website performance and customer behaviour using analytics tools (e.g., Google Analytics) to identify opportunities for improvement and growth. - Monitor and report on key performance indicators (KPIs) such as More ❯
London, England, United Kingdom Hybrid / WFH Options
Skin Cupid
market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience. Responsibilities Ecommerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales … customeracquisition, and retention. Website Management: Oversee the day-to-day management of the company’s e-commerce website. Implement and monitor on-site promotions, category updates, and SEO optimisations. Follow up on A/B tests and campaigns with post-launch analysis and recommendations for improvements. Project … Lead: Spearhead and implement large-scale projects such as website redesigns, optimisations, and new feature implementations. Consumer Experience: Develop a deep understanding of customer behaviours through web analytics tools. Provide actionable insights and implement changes to the website to optimise the customer journey. Sales Optimisation: Identify opportunities to More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Skin Cupid
market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience. Responsibilities Ecommerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales … customeracquisition, and retention. Website Management: Oversee the day-to-day management of the company’s e-commerce website. Implement and monitor on-site promotions, category updates, and SEO optimisations. Follow up on A/B tests and campaigns with post-launch analysis and recommendations for improvements. Project … Lead: Spearhead and implement large-scale projects such as website redesigns, optimisations, and new feature implementations. Consumer Experience: Develop a deep understanding of customer behaviours through web analytics tools. Provide actionable insights and implement changes to the website to optimise the customer journey. Sales Optimisation: Identify opportunities to More ❯
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating … market. What you will do Build relationships with key stakeholders and industry influencers in the London area Deliver sales targets by focusing on new customeracquisition Proactively build and manage a pipeline, working with strategic UK accounts and constantly developing new opportunities Actively contribute to the execution of … enhancing Ideals visibility Deliver compelling product presentations to clients Structure, negotiate, and close deals Consistently share insights and provide updates to customers Provide relevant customer feedback to the product development and management teams Collaborate with Customer Success and Inside Sales to grow customer satisfaction and the company More ❯
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in … market. What you will do Build relationships with key stakeholders and industry influencers in the London area Deliver sales targets by focusing on new customeracquisition Proactively build and manage a pipeline, working with strategic UK accounts and constantly developing new opportunities Actively contribute to the execution of … enhancing Ideals visibility Deliver compelling product presentations to clients Structure, negotiate, and close deals Consistently share insights and provide updates to customers Provide relevant customer feedback to the product development and management teams Collaborate with Customer Success and Inside Sales to grow customer satisfaction and the company More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
ClearCourse
a Marketing Assistant to ensure success. What You'll Be Doing: Product Marketing Strategy: Develop a deep understanding of target markets, buyer personas, and customer journeys to position our SaaS products effectively. Campaign Execution: Plan and oversee multi-channel marketing campaigns, including digital marketing, content creation, social media, email … and events. Market Research & Insights: Conduct competitive analysis, industry research, and customer feedback reviews to refine product messaging and marketing strategies. CustomerAcquisition & Retention: Implement strategies for SEO/SEM, paid ads, content marketing, and lead nurturing to attract and retain customers. Sales Enablement: Develop compelling sales … or higher) or CIM qualification preferred. Leadership Skills: Experience managing and mentoring junior team members. Marketing Expertise: Strong knowledge of campaign management, customer segmentation, and sales enablement. Tech-Savvy: Hands-on experience with marketing automation, CRM, SEO/SEM, and analytics tools. Excellent Communicator: Strong written and verbal communication More ❯
into variances between actuals and forecasts, informing decision-making and strategic planning. Deliver regular and ad hoc management reports, providing insights across the full customer journey and marketing acquisition funnel. Track and analyse campaign performance metrics such as ROI, lead conversion, website traffic, and social media engagement. Support … advantageous. Minimum of 4 years' experience in a finance business partnering, FP&A, or strategic finance role. Experience working with marketing performance data and customeracquisition metrics. Ability to work effectively in cross-functional environments and influence decision-making. High proficiency in Excel, PowerPoint, and other financial tools. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Stanton House
into variances between actuals and forecasts, informing decision-making and strategic planning. Deliver regular and ad hoc management reports, providing insights across the full customer journey and marketing acquisition funnel. Track and analyse campaign performance metrics such as ROI, lead conversion, website traffic, and social media engagement. Support … advantageous. Minimum of 4 years' experience in a finance business partnering, FP&A, or strategic finance role. Experience working with marketing performance data and customeracquisition metrics. Ability to work effectively in cross-functional environments and influence decision-making. High proficiency in Excel, PowerPoint, and other financial tools. More ❯
pursue new ALM enterprise customers within a range of key industries in both local and international UK Based customers. The role focuses on new customeracquisition and building deep customer relationships, delivering tailored Asset Lifecycle Management (ALM) solutions to meet complex customer needs. Your role in … consultative relationships with C-level executives and key decision-makers. Lead complex solution development to create customized, value-driven ALM strategies that align with customer goals. Drive end-to-end sales process from opportunity identification through close and ongoing contract activation. Analyze market trends, competitor activities, and customer … relationships with ITAD buyers and key stakeholders in priority enterprise verticals Experience proactively identifying, solutioning, and selling complex IT services into large multi-stakeholder customer environments Demonstrated success managing a book of business, breaking into new accounts, and consistently developing and closing high value opportunities Discover what awaits you More ❯
target market analysis, positioning, messaging, and pricing strategies. Develop sales enablement materials, including presentations, demos, and training. Ensure all cross-functional teams (sales, marketing, customer support, etc.) are prepared for the product launch. Lead cross-functional teams through product launches, including defining launch timelines, coordinating resources, and driving communication … regular updates and insights to senior management on GTM effectiveness and ROI. Take ownership of product performance in the market, including tracking revenue targets, customeracquisition, and retention metrics. Conduct competitive analysis to understand market positioning and differentiation. Adjust go-to-market strategies based on competitive landscape and … and business operations teams to develop pricing models and strategies that align with market dynamics and company objectives. Act as the voice of the customer within the organization, ensuring that products meet user needs and expectations. Act as a mentor and coach to junior product managers and GTM teams More ❯
About Remarkable We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce … Client-Facing SEO/PPC & Business Growth Present findings, insights, and SEO/PPC recommendations to clients and internal teams. Assist with new business acquisition through in-depth PPC audits and strategic recommendations. Prepare detailed PPC performance reports with actionable insights to guide client decision-making. Being the Thought … or in-house). A strong interest in digital marketing with foundational knowledge in both channels. Understanding of how SEO and PPC contribute to customeracquisition and ROI. Comfortable using tools such as Google Ads, Google Analytics, Google Search Console, SEMrush, Ahrefs, and Meta Ads Manager. Strong analytical More ❯
Droitwich Spa, England, United Kingdom Hybrid / WFH Options
Airband Community Internet
and develop scalable reporting solutions using business intelligence tools. Key Responsibilities: • Own and develop the weekly MI pack covering operational and commercial reports covering customeracquisition, churn, ARPU, network performance and installations. • Weekly business reporting and presentation back to senior leadership team. • Generate insights and recommend actions to … of paid leave a year rising to 30 plus bank holidays with service (pro-rata) • 5% Airband pension plus a minimum 3% employee contribution. • Customer referral bonus - a thank you for every customer you send our way. • We offer hybrid working – a mix of working from home and … satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. More ❯
Fairfax, Virginia, United States Hybrid / WFH Options
USmax Corporation
Responsibilities: Identify key opportunities that are strategic to the company. Prepare specific opportunities for gate review. Build and manage pipeline of qualified opportunities. Conduct customer outreach, leading customer meetings, developing focused marketing collateral to influence customers, and developing strong relationships with potential source selection candidates early in the … acquisition life cycle. Acquisition Strategy marketing and manipulation based on company strategy, industry trends, customer desires, Federal Acquisition Regulations (FAR), Defense Federal Acquisition Regulation (DFAR), and probability of win (PWIN). Capture intelligence and counterintelligence; incumbent organizational structures, competitive team composition and competition strategy. Identify … alliances. Assist in recruiting and retaining key personnel and other qualified employees. Support the execution of NDAs and TAs. Prepare and refine competitive intelligence, customer knowledge and intimacy as seed proposal content. Required Experience Five plus years proven, quantifiable track record of building and maintaining a business development pipeline More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
and strategic execution. You'll also work closely with digital, product marketing, demand gen, sales, and brand & communications to ensure content supports the entire customer journey - from acquisition to retention - helping BrightLocal achieve its growth ambitions. Key responsibilities: Content strategy and execution Develop and own a full-funnel … of SEO trends, AI-driven content, and evolving B2B content marketing best practices. Lifecycle-driven content marketing Create lifecycle-driven content for BrightLocal's customer personas that improves acquisition and activation, and deepens customer engagement to increase retention and expansion. This includes: Position BrightLocal as a trusted … and conversion goals. Develop content for lead generation and nurturing across the marketing funnel. Develop sales enablement content (e.g., case studies) to support sales & customer success. Develop customer education content, including BrightLocal Academy, Help Centre, and product guides. Content creation, innovation and distribution Oversee the production of high More ❯
of our big name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer's needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five's … a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customeracquisition and retention. Headquartered in Paris with offices in London, Hong Kong, Singapore, Milan, Geneva, Shenzhen, Taipei, New York and Shanghai, fifty-five … analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach. Project management in terms of planning, internal management, customer relations, deadline and risk management, quality control of deliverables and profitability. Sectorial expertise: Global understanding of customer issues and ability to propose solutions More ❯
About the role We are looking for a Customer Success Manager with Mobile User Acquisition expertise to join our London based team at Flexion Group PLC. In this vital role, you will forge strong, lasting relationships with some of the world's most innovative mobile gaming studios, helping … external UA solutions. You'll act as a trusted advisor and growth partner - helping clients optimize campaign performance, expand spend confidently, and adopt new acquisition strategies in a rapidly evolving mobile landscape. If you're a commercially driven, analytically minded CSM with experience in mobile advertising, this is your … Consumer proposition. Maintain and develop best practice playbooks that are distributable and clearly understood. Campaign Performance Optimization: Work closely with internal teams, including user acquisition managers and data analysts, to continuously analyze and improve Return on Ad Spend (ROAS). Retention & Renewals: Focus on maintaining high customer satisfaction More ❯
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
Salfords, Surrey, United Kingdom Hybrid / WFH Options
OSI Systems, Inc
training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customeracquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing More ❯