Remote Customer Engagement Jobs

276 to 300 of 342 Remote Customer Engagement Jobs

Customer Success Manager (Remote)

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
TieTalent
Customer Success Manager - Construction SaaS Salary: £48,000 Basic/Bonus TechBuildr has partnered with a multi-billion pound turnover, international software business that provides SaaS solutions for the construction sector. The business has opened in the UK in 2024 and is growing rapidly. As such, they're looking … for an experienced Customer Success Manager to help foster customer loyalty and drive customer engagement. The key responsibilities of the role are: Implement service works including training, project guidance, hotline on duty, and software updates to clients. Work with the sales team in driving/managing renewals … Collect product requirements and contribute suggestions to new feature development. Follow up on the company's service policy to implement service work and maintain customer relationships. Manage existing clients' software usage and relationship maintenance. The ideal candidate for this Customer Success Manager role should have: 3+ years' experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Solutions Architect (Hybrid), eero

Scotland, United Kingdom
Hybrid / WFH Options
Amazon
proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product … test it in lab environments and develop sales and customer enablement material. In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time which will be driven by … customer engagements. Key Job Responsibilities Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more. Run Proof Of Concept to demonstrate all the functionalities of the eero solution. Work with product More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

D365 CRM Technical Consultant (6-Month Contract) - Peterborough

United Kingdom
Hybrid / WFH Options
AB Agri
In this role, you’ll take the lead on technical design and development, working with cross-functional teams to implement customised solutions across Sales, Customer Service, and Market Insights—helping us better understand and serve our customers. What you\\\'ll be doing: Designing, developing, and implementing Microsoft Dynamics … CE solutions focused on Sales, Customer Service, and Market Insights. Customising and configuring Dynamics 365 CE using Power Platform tools such as Power Automate, Power Apps, and Dataverse. Developing technical specifications and documentation based on business requirements and stakeholder input. Building and extending workflows, plugins, custom APIs, and scripts … to data migration and system optimisation activities. What you\\\'ll bring: Proven experience (2+ years) as a Technical Consultant working with Microsoft Dynamics 365 Customer Engagement. Deep knowledge of D365 Sales and Customer Service modules, with a strong grasp of CRM business processes. Proficiency in Power Platform tools More ❯
Posted:

CRM Consultant

Cannock, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
DCS Recruitment Limited
queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the performance and progress of CRM business. Hit the deadlines … Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted:

Microsoft Dynamics Consultant

Cannock, England, United Kingdom
Hybrid / WFH Options
DCS Technology
queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the capacity, performance and progress of CRM business. Hit the … deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯
Posted:

Senior CRM Consultant

Cannock, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
DCS Recruitment Limited
queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the capacity, performance and progress of CRM business. Hit the … deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Customer Success Manager - Mid Market

London, United Kingdom
Hybrid / WFH Options
Klaviyo Inc
for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London … office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone … with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Insight/Data Analyst Largely Remote - SQL, Power BI

Bath, Somerset, United Kingdom
Hybrid / WFH Options
HipHopTune Media
companies make smarter decisions using data. As an analyst, you'd work with clients to understand their challenges-such as improving marketing campaigns or customer engagement-and then analyze their data to find patterns, trends, and answers. You'd use tools like Power BI, Tableau, SQL, and possibly More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Solutions Architect (Hybrid), eero

United Kingdom
Hybrid / WFH Options
ENGINEERINGUK
proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product … test it in lab environments and develop sales and customer enablement material. In this role, you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time which will be driven by … customer engagements. Key job responsibilities Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more. Run Proof Of Concept to demonstrate all the functionalities of the eero solution. Work with product More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Annuity Processing Consultant

Livonia, Michigan, United States
Hybrid / WFH Options
AAA Life Insurance Company
Type: Regular Full-Time # of Openings: 1 Category: Operations Livonia, MI Hybrid Overview Why join? Join us in revolutionizing an entire industry's customer engagement. We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives … of the sales process, distribution channels and product lines Strong analytical and problem-solving abilities. Effective communication skills, both written and verbal, with a customer service orientation. What do we offer? Enjoy a hybrid work environment that promotes work-life balance. Comprehensive medical, dental, and vision coverage starting from … Employer 401k match and employer contribution to a pension plan. Generous PTO and paid parental leave to support your family needs. Opportunities for associate engagement in various social programs and community involvement initiatives backed by the company. PM21 PI7ecee68c3ca4 More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Digital Business Analyst Platform Engineering London, Manchester

London, United Kingdom
Hybrid / WFH Options
Remarkable Group
Digital Business Analyst Hybrid Remote London or Manchester We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialize in using data-driven strategies and innovative technology to shape the future of customer engagement. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Director EMEA & APAC (m/w/d)

Amsterdam, Noord-Holland, Netherlands
Hybrid / WFH Options
Arrow Electronics, Inc
electronics supply chain to deliver innovation to the most complex global problems. We are looking for a dynamic, strategic sales leader to take our customer approach to the next level and scale our world-class AI & data solutions across enterprises and industries. If you are a builder at heart … cycle sales leadership from lead generation and qualification through close. Build, iterate and execute a repeatable B2B SaaS solution selling motion, discovering high-value customer use cases, positioning SiliconExpert solutions, and scaling across industries and regions. Put in place processes and KPIs to accurately forecast and deliver on pipeline … ACV growth to exceed industry standards for annual SaaS bookings growth and establish best practices across global teams. Partner with marketing, product, technology, and customer experience functions to execute and iterate on our go-to-market strategy in a highly dynamic market. Create and execute business plans for key More ❯
Employment Type: Permanent
Salary: EUR Annual
Posted:

Sales Director EMEA & APAC (m/w/d)

United Kingdom
Hybrid / WFH Options
Arrow Electronics, Inc
electronics supply chain to deliver innovation to the most complex global problems. We are looking for a dynamic, strategic sales leader to take our customer approach to the next level and scale our world-class AI & data solutions across enterprises and industries. If you are a builder at heart … cycle sales leadership from lead generation and qualification through close. Build, iterate and execute a repeatable B2B SaaS solution selling motion, discovering high-value customer use cases, positioning SiliconExpert solutions, and scaling across industries and regions. Put in place processes and KPIs to accurately forecast and deliver on pipeline … ACV growth to exceed industry standards for annual SaaS bookings growth and establish best practices across global teams. Partner with marketing, product, technology, and customer experience functions to execute and iterate on our go-to-market strategy in a highly dynamic market. Create and execute business plans for key More ❯
Posted:

Solutions Engineer Remote - Ireland

United Kingdom
Hybrid / WFH Options
Twilio
the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you're part … They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio's solutions. Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer … guiding them on how to use Twilio's APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Engineer Remote - United Kingdom

United Kingdom
Hybrid / WFH Options
Twilio
the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion mean that no matter your location, you're part … They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio's solutions. Principal Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with … customer software engineers. As a Principal Solutions Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Product Manager, Capella

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Tbwa Chiat/Day Inc
and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is seeking a highly skilled and visionary Principal Product Manager to drive the product roadmap and execution for … Identify emerging opportunities in cloud infrastructure and observability to position Capella as a leader in the DBaaS space. Act as the voice of the customer, gathering insights from direct interactions and leveraging them to prioritize features and improvements. Collaborate with technical writers to deliver clear and comprehensive product documentation. … Provide technical enablement content for field engineering, marketing, and customer success teams, supporting adoption and customer engagement. Experience and Qualifications Bachelor's degree in Computer Science, Engineering, or related field. MBA or advanced degree is a plus. 5+ years of product management experience, with at least 3 years More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Manager

London, United Kingdom
Hybrid / WFH Options
Comoro
You will own the product end-to-end, from presales to system configuration and delivery. You will also play a key role in driving customer uptake and ensuring optimal product performance. On a day-to-day basis, you will collaborate closely with sales, marketing, and technical teams to develop … effective go-to-market strategies and maximise customer engagement. Responsibilities Product Strategy and Roadmap Develop and execute the product strategy and roadmap for communications solutions. Identify market trends, customer needs, and competitive landscape to inform product development. Collaborate with cross-functional teams to align product strategy with company … goals. Product Development Lead the end-to-end product development process, from ideation to launch. Conduct market research and gather customer feedback to identify opportunities for product enhancements and new product development. Product Management Manage the entire product lifecycle, including planning, development, launch, and post-launch activities. Define and More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum Plus excellent benefits
Posted:

Consulting Resource Manager

London Area, United Kingdom
Hybrid / WFH Options
ZRG Embedded Recruiting/RPO
The Company: Established and well-funded Global Consultancy with expertise in Supply Chain and Manufacturing, with a global customer base including companies such as Dow Chemical, Cargill, Kellog's, Coca-Cola, DuPont, Diageo and many others. Strong focus in Food & Beverage, Manufacturing, Chemicals, and Pharma Verticals. The business has … long-term customer engagements (over 20 years in some cases) and delivers an award-winning consulting and technology solution to increase efficiency for manufacturing and supply chain divisions on a global scale, leading to clear ROI and cost savings. We are looking for a candidate to support our global More ❯
Posted:

Online Web and SEO Manager

Wolverhampton, West Midlands, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
hybrid role will see you taking the lead on managing and optimising both B2B and B2C digital platforms, focusing on driving sales and enhancing customer engagement. You will play a pivotal role in managing SEO strategies, website performance, and digital growth initiatives that align with business goals. If you … B2C platforms, tailoring them to meet the specific needs of the sectors served. Ensure website functionality is seamless, with a focus on maximising user engagement and conversion rates. Collaborate with design, development, and content teams to ensure websites remain on-brand, visually appealing, and user-friendly. Keep all website … and algorithm updates to continuously refine strategies. Digital Home Delivery Solutions Lead the strategy for enhancing digital home delivery solutions, focusing on improving the customer journey and driving sales. Optimise the end-to-end digital customer journey, from order placement to delivery, ensuring an efficient and seamless experience. More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Application Consultant

Cannock, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
DCS Recruitment Limited
queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you … deliver top quality service in a deadline driven environment Strong analytical skills and sharp attention to details Confident and clear communicator - verbal and written Customer-centric mindset - a focus on delivering great results Background in tech support specifically with Microsoft Dynamics 365 business applications (Dynamics for sales, NAV and More ❯
Employment Type: Permanent, Work From Home
Salary: £85,000
Posted:

Senior UX/UI Designer Digital Marketing London

London, United Kingdom
Hybrid / WFH Options
Remarkable Group
Senior UX/UI Designer London - HybridRemote About Remarkable We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer … able to celebrate and elevate team members. Preferred Skills Experience working with global or multi-brand design systems. Familiarity with native app design and customer journeys. Understanding of WCAG and accessibility standards. Familiarity with analytics and optimisation tools such as Hotjar, GA4, and A/B testing platforms. What More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior SAP PS Consultant

London, United Kingdom
Hybrid / WFH Options
NTT DATA Business Solutions
Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer's needs. As a Senior Expert you will support customer engagements and perform delivery of Project … any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. Provide thought leadership to NTT DATA Business Solutions and its customers focused on Supply Chain strategy specifically in Project Systems solutions and the … offer by NTT DATA Business Solutions and provide comprehensive input. Support NTT DATA Business Solutions to grow our business by being alert to the customer opportunities that present themselves. Have strength and depth in delivery and configuration expertise in the overall possibilities for Project Systems process flows. Required Skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solution Designer - Integrations - (SaaS, API) - Remote

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel … as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating … requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous design deliverables aligned to business goals and strategy, estimation, phasing delivery, innovative and inventive in devising quality solutions. Ability to communicate complex ideas, requirements, and solutions clearly, articulately, and effectively using the most appropriate tools More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Training Systems and Digital Transformation

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Babcock Mission Critical Services España SA
aligned with the Training BU strategy. Lead teams to develop various digital capabilities, including in-house tools, partner products, and integration solutions to meet customer needs and support growth opportunities. Work with strategy and commercial colleagues to drive IP development, productisation, and licensing for competitive advantage. Manage internal and … external stakeholders to support the development and deployment of digital capabilities, including marketing and customer engagements. Drive the delivery of cutting-edge systems and digital projects, ensuring top-notch functionality of existing solutions. Champion data quality improvements and manage risks with precision, all while pushing the boundaries of innovation … to meet the dynamic needs of our business. Please note that this position involves travel/working across a range of internal and customer sites, as a requirement of the role. This role is full time, 37 hours per week and provides hybrid working arrangements with days in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM Executive

Accrington, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Forward Role
printing solutions, creating tailored services that drive real business impact. Responsibilities: CRM & Email Marketing: Manage CRM tools to execute targeted email campaigns, and optimise engagement through segmentation and automation. Data & Analytics: Conduct A/B testing, analyse campaign performance, and provide insights to refine marketing strategies. Content & Brand Alignment … Strategy: Work with the marketing team to align campaigns with broader digital marketing goals and assist with digital advertising. Innovation & Best Practices: Maintain accurate customer data, explore new marketing trends, and drive continuous improvement. What you will need: CRM & Email Marketing: 2+ years in CRM management, email marketing, and … analytics with experience with HubSpot, Salesforce, or similar platforms, managing campaigns, automation, and customer engagement. Data & Analytics: Strong analytical skills, including A/B testing and performance tracking to optimise marketing campaigns. Project & Communication Skills: Ability to manage multiple projects, meet deadlines, and create compelling content with strong attention More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:
Customer Engagement
Work from Home
10th Percentile
£31,100
25th Percentile
£38,750
Median
£60,743
75th Percentile
£86,250
90th Percentile
£98,474