101 to 125 of 196 Remote Customer Experience Jobs

leading technology and retail projects across the UK and ROI. Join a highly reputable business where your work will drive real change, shaping the customer experience and delivering tangible results across multiple workstreams.Key Responsibilities: Deliver assigned projects/workstreams end-to-end, ensuring timelines and outcomes … workshops, and cross-team collaboration Follow PMO frameworks and maintain accurate portfolio reporting Run lessons-learned sessions and support ongoing process improvements Requirements: Proven experience as a Project Manager within the Retail Sector Strong knowledge of RAIDD management, governance processes, and project controls Experience collaborating with third parties ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product managers ...

Role: IT Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities ...

Service Desk Analyst - Nottingham (Hybrid) Are you a customer-focused professional looking for a role that balances office collaboration with the flexibility of working from home? Join our team of six analysts in Nottingham, where we pride ourselves on solving problems at the first point of contact and maintaining … Service Desk Analyst, you will be the first point of contact for technical incidents and enquiries. Your focus will be on the user experience, ensuring every call and email is handled with care and efficiency. Key Responsibilities: Manage incoming calls and emails via Genesys, logging incidents into our ITSM ...

they’re looking for a Senior Full Stack Engineer to join their Client Facing Applications (CFA) team, where you’ll help shape the customer experience for some of the world’s largest enterprises. What you’ll be doing: Designing and developing enterprise-grade SaaS features across backend … designers, and engineers to deliver seamless client experiences Driving continuous improvements in engineering practices, tooling, and processes What they’re looking for: 5+ years’ experience building enterprise SaaS products (ideally in cybersecurity or data-heavy environments) Strong backend development with TypeScript, NestJS, Sequelize ORM, GraphQL, REST APIs Frontend expertise ...

space You’ll work closely with the principals of the business, marketing, pre-sales and operations teams to ensure a consistent, high-quality customer experience throughout the sales cycle. What we’re looking for Minimum 7 years’ experience in IT solutions or technical managed services sales Proven … closing complex opportunities Excellent telephone, written and face-to-face communication skills Strong organisational skills with the ability to manage multiple opportunities and priorities Experience working within a recognised, structured sales methodology (e.g. consultative, SPIN-style or similar) Impeccable commercial awareness and ability to structure and articulate complex solutions ...

Develop long-term roadmaps for modernization, API-led integration, and platform transformation initiatives. Identify emerging technologies that can enhance banking services, operational efficiency, and customer experience. Translate business strategies into actionable technology objectives and implementation plans. Required Skills & Experience 20+ years of overall IT experience with strong … hands-on and leadership experience in: Java, J2EE, Spring, Microservices Integration between distributed applications and mainframe (COBOL, JCL, DB2) systems Core banking systems and processes Proven experience leading large teams ( 40+ people ) in complex delivery environments. Strong background in multi-vendor management , governance, and performance oversight. Robust experience ...

laptop Location: Wrexham (Hybrid) Moneypenny is the global leader in outsourced communications. Blending extraordinary people with game-changing AI to help businesses deliver outstanding customer experiences. We're looking for an ambitious Business Development Manager to help us grow our client base and showcase why thousands of businesses trust … Moneypenny at events and in the wider marketplace About you: A proven track record in B2B new business sales Strong solution selling experience (CX/SaaS/services ideal) Confidence in presenting and influencing at senior levels Tech-smart mindset and strong organisational skills A proactive approach to networking ...

laptop Location: Wrexham (Hybrid) Moneypenny is the global leader in outsourced communications. Blending extraordinary people with game-changing AI to help businesses deliver outstanding customer experiences. We're looking for an ambitious Business Development Manager to help us grow our client base and showcase why thousands of businesses trust … Moneypenny at events and in the wider marketplace About you: A proven track record in B2B new business sales Strong solution selling experience (CX/SaaS/services ideal) Confidence in presenting and influencing at senior levels Tech-smart mindset and strong organisational skills A proactive approach to networking ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … features and technical solutions in alignment with Solution Architects. Collaborate with front-end developers and other team members to ensure a high-quality customer experience. Write maintainable, performant, stable, and well-documented code and contribute to establishing coding standards. Create and maintain technical documentation, reports, and manuals. Plan, execute ...

book of business, lead pursuits, shape proposals, and ensure profitable growth across key accounts. Advise senior executives on regulatory change, decarbonization strategies, grid modernization, customer experience, and digital operating models. Publish thought leadership and represent Cognizant in industry forums; contribute to new consulting offerings and IP. Mentor … compliance, and operational efficiency. Sustainability & Net-Zero: operationalize decarbonization strategies in line with regulatory mandates and stakeholder goals. Digital Transformation: lead smart grid programs, customer platforms, and data governance initiatives that unlock enterprise insights. Desired Profile Experience: 18-20+ years in consulting, with 10+ years focused ...

within a SIAM governance framework, conducting monthly service reviews and SLA/KPI reporting Drive continual service improvement plans to optimise processes and enhance customer experience Act as the central point of contact for service integration issues and supplier collaboration Required Skills: Strong experience in SIAM … Excellent governance, reporting, and stakeholder management skills Current SC Clearance is mandatory Desirable: Cloud infrastructure knowledge (AWS, Openshift) Familiarity with secure/government environments Experience in contract and commercial management ...

within a SIAM governance framework, conducting monthly service reviews and SLA/KPI reporting Drive continual service improvement plans to optimise processes and enhance customer experience Act as the central point of contact for service integration issues and supplier collaboration Required Skills: Strong experience in SIAM … Excellent governance, reporting, and stakeholder management skills Current SC Clearance is mandatory Desirable: Cloud infrastructure knowledge (AWS, Openshift) Familiarity with secure/government environments Experience in contract and commercial management ...

optimise our cloud offerings. The role is accountable for ensuring our platforms (including Partner Centre) are fit for purpose, scalable, commercially compelling & deliver exceptional customer experience throughout their lifecycle. You'll be managing each product through all lifecycle stages: introduction, growth, maturity, decline, and retirement and facilitate … internal stakeholders. Ideally if you have Azure Fundamentals/Azure Administrator/Azure Solutions Architect certifications we'd love to hear from you. Extensive experience in Product Management positions related to Cloud, Hosting, SaaS, or Managed Services. Expertise collaborating with Public Cloud vendors (such as Microsoft, CSP Portal providers ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Account Manager at Celestra, you will lead the successful delivery … Youll Bring Experienced Project Manager: A proven track record of successfully managing complex projects, particularly in the hospitality and retail sectors. You will have experience in leading cross-functional teams, managing resources, and ensuring project success. Strong Relationship Builder: You excel in building and maintaining long-term client relationships ...

love to automate? Do you want to help shape the future of a business that's transforming the way technology powers decisions, products, and customer experience? If you're ambitious, creative, and excited to build rather than just configure - we want to meet you. We're looking … Automation mindset: comfortable building tools, scripts, and services to solve problems Strong engineering fundamentals and a passion for clean, maintainable code Nice-to-Haves Experience with GCP Quant/Financial systems exposure Please note: Sponsorship is not offered for this role. Candidates must already have full rights to work ...

cross-functional teams.Develop marketplace operations – a strategic growth pillar for the business.Work closely with partners and dealer networks to ensure seamless Click & Collect experiences.Enhance customer experience by supporting service teams and reducing contact rates.Support operational excellence, including order and inventory management. The Person: 3+ years’ experience ...

Develop long-term roadmaps for modernization, API-led integration, and platform transformation initiatives. Identify emerging technologies that can enhance banking services, operational efficiency, and customer experience. Translate business strategies into actionable technology objectives and implementation plans. Required Skills & Experience 20+ years of overall IT experience with strong … hands-on and leadership experience in: Java, J2EE, Spring, Microservices Integration between distributed applications and mainframe (COBOL, JCL, DB2) systems Core banking systems and processes Proven experience leading large teams ( 40+ people ) in complex delivery environments. Strong background in multi-vendor management , governance, and performance oversight. Robust experience ...

+ performance bonus and benefits Location: London (Hybrid - 2 days in office: Tuesday & Thursday) Join a fast-growing tech business developing innovative, customer-focused products that are transforming the automotive experience. The company promotes a culture of collaboration and product-driven design, empowering engineers to innovate with modern technologies. … this role, you will contribute to high-impact projects at scale, addressing complex challenges in microservices architecture, data processing, and user experience . The environment is supportive, valuing creativity, continuous learning, and flexibility through hybrid working. They are seeking a Senior Backend Engineer to build highly scalable and maintainable ...

also be considered for the right profile of contractor. The organisation is integrating multiple legacy systems, modernising its internal technology estate, and launching new customer-facing digital products. This includes a new SaaS platform designed to enhance customer experience and support commercial growth. The Contract CTO will … cohesive IT and digital operating model that supports future scale. Oversee delivery of internal systems upgrades, data integration and the build of new customer-facing products, including a SaaS platform leveraging the organisation's existing data assets. Provide a roadmap and technical leadership to a multi-disciplinary team. Partner ...

teams to make smarter decisions. You'll work closely with Operations, Marketing, and Senior Leadership, translating raw information into actionable insights that directly impact customer experience and business growth. What You'll Be Doing Maintaining and improving data pipelines to ensure accuracy and reliability Developing Looker dashboards … supporting LookML code Partnering with Operations to analyse performance and drive efficiency Leading customer segmentation, churn analysis, and behavioural insights Producing revenue and performance reports for strategic planning Creating self-serve reporting tools and upskilling teams in data literacy Collaborating cross-functionally to meet evolving data needs What ...

Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project ...

this opportunity will include: Provide data analysis to enable the influencing of Regional Management teams across the delivery organisation to drive an improvement in customer experience across all performance measures Inputting into the design and roll out of performance strategies by effectively using data to ensure the successful … tables, calculated fields, Power Query, Macros and VBA Exceptional communication skills with the ability to build strong and trusting relationships across all organisational levels Experience within an analytical role with management of high volume of information Strong analytical skills that make you comfortable handling large amounts of data ...

days in office, 2 days at home) Start Date: Immediate About Us IQPC Digital are an online B2B media business, focused primarily on the Customer Experience , Process Excellence , Cyber Security and Human Resources portfolios. Our product mix includes online events, virtual roundtable meetings, reports, webinars, content syndication … efforts by identifying and qualifying potential leads. This is an excellent opportunity for someone looking to develop their career in sales and gain valuable experience in a fast-paced environment. This multifaceted role is crucial to our company's growth, as it involves driving sales initiatives, researching key accounts ...