126 to 150 of 573 Remote/Hybrid Customer Experience Jobs

boxxe’s core technology solutions, including Managed & Professional Services, Security, Cloud, Datacentre, Networking, and Modern Workplace offerings, identifying opportunities to align these solutions with customer business objectives Identify upselling, cross-selling, and new business opportunities. Own the end-to-end sales cycle, from opportunity identification through to proposal, negotiation … exceed revenue and gross profit targets Work collaboratively with sales specialists, pre-sales consultants, project teams, and service delivery teams to deliver successful customer outcomes Lead customer meetings, business reviews, presentations, and solution workshops Produce accurate forecasts, pipeline reports, and account plans using CRM systems Respond to customer ...

Ready for the next step in your marketing career? Join this friendly team and gain valuable hands-on experience across digital marketing, e-commerce and website management in a varied hybrid role where you'll make a real impact from day one. Marketing & Website Assistant (Fixed-Term Contract … Months) Bradwell, Derbyshire Hybrid working Full Time, Fixed-Term Contract (4–6 Months) Salary £26,000 – £28,000 (pro rata), depending on experience Please note: you must be authorised to work in the UK. Our client is a long-established British manufacturer and supplier of specialist temperature measurement, calibration ...

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail … work for, join us on our journey! Role Overview As Senior Project Delivery Manager, you will take ownership of leading the successful delivery of customer implementation projects from initiation through to completion, ensuring delivery aligns with the agreed project scope, timeline, as well as customer and business objectives. ...

indicators to guide daily activity and focus effort where it matters most. Upsell & Growth: Helping sales executive to identify upsell opportunities within the existing customer base, aligning Thomson Reuters solutions to each customer's specific aims, goals, and workflows. AI Adoption & Transformation: Drive increased adoption … existing AI solutions, positioning Thomson Reuters as a partner in transforming how customers and their clients work. Customer Onboarding: Partner closely with the Sales Executive covering the same territory to ensure a seamless handoff and effective onboarding experience for new customers. Account Hygiene: Maintain accurate, up-to-date ...

continuous improvement. Client Details Our client is a globally recognised mobility and manufacturing organisation with operations across Europe. Known for its focus on innovation, customer experience, and continuous improvement, the business offers a collaborative international environment and the opportunity to contribute to high-profile projects that deliver real … across reporting activities. Profile About You We're looking for someone who combines strong analytical capability with excellent communication skills. You will ideally have: Experience analysing and interpreting complex data sets. Advanced Excel skills and confidence working with reporting tools. Experience creating dashboards and management reports. Strong attention ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth … systems. Who you are: Strong software engineering background (Python or similar), with a track record of building production systems - not just prototypes. Hands-on experience with AI/ML systems (LLMs, classifiers, decision models, or similar). Experience integrating APIs and working with distributed systems. Experience designing ...

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services … brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst being part of a friendly, enthusiastic and supportive Experience Design team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract ...

Senior Key Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality … sector. Helping some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. QSR, EPOS, Digital Signage, Cashless payment systems or exposure to similar technology will be beneficial. Role created due to growth, excellent long-term prospects within the business ...

implementation projects at any one time. You'll coordinate resources, manage project plans, identify and mitigate risks, and ensure customers receive an exceptional implementation experience throughout the project lifecycle. Communication will be key, balancing customer expectations with internal priorities whilst ensuring projects remain on schedule. Key Responsibilities Manage … Produce regular project status reports for both customers and internal stakeholders. Identify opportunities to improve implementation processes and project delivery standards. Ensure an excellent customer experience throughout the implementation lifecycle. Required Skills & Experience Proven experience delivering software implementation projects within a SaaS organisation. Experience managing ...

claims processes into AI-driven workflows and deploy machine learning solutions at scale. Build AI systems that improve accuracy, speed up assessments, and enhance customer experience Work with insurance specialists to turn claims processes into AI-driven workflows Deploy machine learning solutions at scale Help build the engineering … time and effort, with some people working on weekends, because we believe great outcomes come from doing the work well. Qualifications 2+ years of experience in AI/ML engineering or research Proven track record of delivering AI/ML projects from concept to production, improving key company metrics ...

experienced Business Analyst, Business Systems Analyst, Product Analyst or Solution Analyst with a strong track record of supporting technology change. You will bring: Experience delivering business analysis within technology transformation programmes. Strong process mapping, journey mapping and requirements definition skills. Experience creating user stories and functional specifications. … ability to work confidently with both business and technical stakeholders. A strong understanding of systems, integrations and dependencies. Experience using AI tools (particularly Claude, ChatGPT or Microsoft Copilot) to support analysis, prototyping or solution design. Commercial awareness and the ability to link technology solutions to business value. Excellent communication ...

hybrid, with occasional travel required to programme locations as needed. Role Purpose Lead architecture for an omni-channel order management transformation programme, improving customer experience, fulfilment efficiency, and operational capability. Key Responsibilities Lead architecture activities across an order management transformation programme. Define current-state and target-state architecture. … Shape future order management capabilities and how they integrate across: Digital commerce Supply chain Fulfilment Inventory Customer experience platforms Support discovery, procurement, RFI/RFP processes, and technology selection. Assess order management solutions and provide recommendations. Define technical evaluation criteria for vendor selection. Support simplification and modernisation ...

Veterinary Customer Support and Onboarding Executive £35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance Two Positions Available We are currently recruiting for two Veterinary Customer Support and Onboarding Executives . Position One Covering North England and Scotland Position Two Covering South … region you would prefer to cover. Are you looking for a new challenge? This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector. Whether you have worked as a: Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist ...

Senior ML & AI Engineer, you will be responsible for: Developing and implementing ML and AI based solutions to enhance and optimize the Beatport customer experience, including semantic search, content recommendation/personalization engines, and audio models for music professionals. Acting as a subject matter expert regarding … develop scalable data architectures to deliver unified and actionable ML/AI intelligence across the data stack. Requirements 4–5 years of direct experience as an ML/AI focused engineer, with 1+ year in a senior capacity preferred. Master’s or PhD degree in Computer Science, Statistics, Mathematics ...

environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management … change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents ...

EMEA Customer & Marketing Insights Lead Warwick (Hybrid – 3 Days Office/2 Days Home) £55,000 - £65,000 + 8% Bonus + Excellent Benefits If you enjoy turning data into decisions, influencing business strategy and seeing your work make a genuine commercial impact, this could be the opportunity … This isn't a role where you'll simply produce reports. You'll help shape the future direction of a global business by uncovering customer trends, identifying opportunities for growth and giving senior leaders the insight they need to make better decisions. You'll work with colleagues across Europe ...

people (and ideas) can truly thrive. We’re looking for a Head of Machine Learning & AI to define and lead how machine learning drives customer experience and commercial outcomes across Moonpig’s Cards business. This role sits within our Product, Data & Technology (PDT) team and focuses on building … scaling applied production machine learning systems. From recommendations and ranking to search and personalisation, your work will directly shape how millions of customers experience Moonpig. You’ll lead a team of machine learning specialists, owning the performance, quality and lifecycle of models in production. Alongside this, you’ll guide ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth … months post go-live), providing effective and comprehensive handovers of those relationships and the affiliated pipelines Skills you need 5+ years of Business development experience, ideally within a more complex Partner/ISV related role Experience sourcing, negotiating and signing sizable Partners up to a senior engagement level ...

experienced exceptional growth and is entering the next chapter of its journey. Following significant investment across the business, they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce … beginning of a major transformation rather than maintain an existing product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance ...

compliance. You'll play a pivotal role in shaping the organisation's future, driving innovation through AI and automation while ensuring robust controls, excellent customer outcomes and regulatory excellence. The Role As Director of Financial Crime & Payments, you'll be responsible for developing the organisation's financial crime operating … Present reporting and strategic updates to Executive Committees, Boards and regulatory stakeholders. Lead, develop and inspire high-performing Financial Crime and Payments teams. Skills & Experience Significant senior leadership experience within Financial Crime, AML, Fraud, Payments or Risk in a regulated financial services environment. Extensive knowledge of the full ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

solution design activities, spanning a wide range of services. This role carries a broad range of responsibilities, including researching and analysing statistical data; customer journey mapping, designing and documenting work-streams and process flows; compiling trends, performance reports and analyses; developing business-focused solutions and consolidating customer insight. … into user stories to support service redesign and digital transformation. It is essential that candidates have govService/Firmstep experience. Candidates without proven Firmstep experience will not be considered. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This ...

PlatformArchitect–Customer & CRM Epsom or Barbican, London | Hybrid Working | Technology | Full Time | Permanent Competitive salary available, depending on experience 37.5 hours per week Nuffield Health is the UK's largest healthcare charity, committed to building a healthier nation through outstanding healthcare, wellbeing and fitness services. As a PlatformArchitect … Customer & CRM , you will play a key role in shaping and evolving our Customer and CRM Platform, helping to deliver exceptional customer and patient experiences through modern, scalable and integrated technology solutions. Working closely with technology teams, business stakeholders and architecture colleagues, you will provide technical leadership ...

your career development and the skills demand within the company, certifications etc.## **YOUR PROFILE**To succeed in the role, you will bring the following experience:**Big Deals experience**: Proven experience shaping and winning £10m+ multi-year, multi-tower enterprise transformations, including building CFO-grade business cases, influencing … capital allocation decisions, and structuring outcome-based or risk-reward commercial models under executive scrutiny.**Leadership Experience**: Proven ability to build and lead teams, mobilising and managing projects to successful delivery over a minimum 6-8 years of experience.**Strategic Thinking, Problem Solving, Stakeholder Management & Communication**: Ability to rapidly ...