126 to 150 of 316 Remote/Hybrid Customer Experience Jobs

next step is bringing a senior, hands-on Shopify and CRO expert into the team who can manage the end-to-end Shopify experience, optimise conversion, and align paid media, content, and platform strategy to drive revenue. Key Responsibilities Own the Shopify platform across development, apps, capabilities … data management Run insight-led CRO programmes to improve conversion, AOV, and overall customer experience Align on-site strategy with paid media, content, and platform initiatives Collaborate with Digital, CRM, Brand, Ecom, and Performance teams to deliver joined-up growth Make data-driven recommendations and deliver testing plans ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system … minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

TypeScript/Node/AWS) £60,000 to £70,000 Fully remote (UK) My client is a product-led software business building a modern customer experience platform for eCommerce brands, focused on the post-purchase journey. They’re looking for a Senior Full Stack Engineer with strong TypeScript … Node.js experience to help scale and evolve a platform used by online retailers, with a particular focus on reliability, performance, and clean engineering fundamentals. React experience is helpful, but the priority is backend and platform engineering. What you’ll be working on Building and scaling backend services ...

product lifecycle. This is a high-visibility role where you won't just manage a roadmap—you will be the guardian of the customer experience. You will bring structure and discipline to a growing payments environment, ensuring that every feature not only works flawlessly but looks and feels exceptional … Ownership & UX: Take full ownership of the product journey. You will lead UX testing and research to ensure the interface is intuitive and the customer experience is seamless. The "Eyes & Ears" of Engineering: Act as the vital bridge between stakeholders and developers. You will translate high-level vision ...

Customer Data and Insights Manager Permanent 39 hours - Monday to Friday Office based in Lytham St Annes, Lancashire* Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks … Digital and Brand Experience team. This would be a fantastic opportunity for someone with experience in a data management/data analytics role. The Customer Data & Insights Manager will play a critical role in ensuring the business maintains a high-quality, secure, and unified customer data ...

Head of Digital Services Location: Manchester (hybrid) Salary: up to £80,000 (dependant on experience) Are you an experienced digital services leader who can shape, elevate, and deliver a high-performing IT service function? We're looking for a Head of Digital Services to lead … delivery of IT services across a large, complex organisation-driving service excellence, operational resilience, and a customer-centric culture. About the Role As Head of Digital Services, you will be accountable for the performance, reliability and continual improvement of all IT services used across the organisation. Leading a multi ...

eCommerce brand looking to add a Product Owner to their digital team. This is a great opportunity for someone with a passion for user experience and data-driven decision making who's ready to take ownership of key features across their platform. The Role: - Manage and prioritise the product … business goals into clear user stories and sprint deliverables. - Work closely with design, data, and engineering teams to launch new features. - Use analytics and customer insights to inform product improvements. - Keep up with eCommerce and customer experience trends. Requirements: - 2-4 years' experience in product, digital ...

learning how to turn ideas into products that create value for customers and the business. This is a great opportunity to gain hands-on experience and grow your skills in product development. As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission … driven business transforming sustainable employee benefits. Key Responsibilities: Help create and maintain a product roadmap for your area, prioritise features and enhancements based on customer needs, competitive analysis, and business impact. Act as a bridge between different departments, including engineering, design, marketing, sales, and operations. Conduct extensive research ...

expertise to both internal teams and global partners. Lead collaborative workshops and maintain proactive communication with stakeholders to resolve issues and ensure a positive customer experience throughout the trial execution. Requirements: A minimum of 2 years of professional experience in clinical development or a software development environment. … analytic discipline. Good to Have: An advanced degree in a relevant field and a comprehensive understanding of Clinical Research SaaS technology. Hands-on experience managing clinical trial supplies, including drug accountability, kit allocation, and global distribution logistics. Experience delivering training or public presentations to diverse project teams ...

+10% bonus Futureheads have exclusively partnered in looking for a hands‐on Product Manager to own and evolve the international B2C subscription and ecommerce experience for a fast‐growing consumer brand, built on a Shopify‐based commerce stack. You’ll sit at the intersection of product, growth … deliver measurable improvements through structured discovery, prioritisation, experimentation and iteration. Day‐to‐day, you’ll partner with engineering, design, marketing, operations, analytics, retention and CX to ship features that customers love and that move key commercial metrics in the right direction. What you’ll bring 5 + years’ experience ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

member journey—the moment where understanding, confidence and long-term engagement begin.As part of our Member Product team, you’ll own the onboarding experience for a wide range of members: those enrolling in a pension for the first time, returning customers, and people joining with pensions built up elsewhere. … what we offer and how to make the most of their pension from day one. What you’ll lead You’ll design an onboarding experience that ensures members: clearly understand our service, value and their options feel confident about their retirement planning from the start know what to consider ...

ownership of the platform layer that links the organisation’s HR and payroll solutions, helping to transform currently separate systems into a seamless, integrated customer experience. Working closely with engineering, data, and product teams, the Platform Product Manager will drive the roadmap, strengthen the platform architecture, and identify opportunities … with engineering, data, and platform teams to deliver scalable solutions. Ensure the platform supports reliability, scalability, and high performance. Enhance the end-to-end customer experience across integrated products. Research and apply emerging technologies, particularly in AI and automation. Requirements Proven experience as a Product Manager within ...

People Location: Waterlooville (Hybrid - 3 days office/2 days remote) Salary: £27,976 Employment Type: Full-time Are you a dependable, calm and customer-focused IT professional who thrives in structured, well-organised environments? Do you take pride in delivering support that feels reassuring-not rushed … every day. Why This Role Matters As the first point of contact on the Service Desk, you set the tone for the entire customer experience. Your ability to provide steady communication, clear ownership and consistent execution directly shapes trust in the service. What You'll Be Doing Front-Line ...

live chat performance, ensuring interactions are accurate, compliant and deliver an excellent user experience. This is a key role at the intersection of AI, customer experience and governance. The Role You will be responsible for monitoring, auditing and improving both AI-driven chatbot responses and live agent interactions. … Working closely with technical, service design and customer teams, you'll ensure conversational journeys are accurate, compliant and continuously optimised. Key Responsibilities Audit chatbot and live chat interactions for accuracy, tone and quality Monitor performance metrics and identify opportunities to improve containment and user satisfaction Identify logical flaws, defects ...

ensuring that targets are met. To be considered for this position, it is essential that you outstanding communications skills and have had previous experience of managing a Sales/Account Manager team. Key Responsibilities Ensure all KPI's and Sales targets are achieved by each individual, inclusive of 121s … rewards achievement and creates accountability. Coach and develop the sales team, improving their individual and collective abilities. To drive and report Sales figures, activity, customer experience and pipelines Work closely with all internal stakeholders including Commercial, Operations, Customer Services, Billing, Credit Control, Pre-Sales and Product ...

join a mission-led, innovative team. The Role In this role, you will take ownership of strategic initiatives that optimise approval rates and customer conversion. You will: • Lead strategic projects focused on improving approval performance across multiple products. • Use SQL to interrogate complex, multisource datasets and derive insights that … Engineering, Growth, Marketing, and Operations to integrate data, refine logic, and enhance decisioning. • Support the evolution of a new decisioning platform, ensuring it balances customer experience, risk, and commercial outcomes. • Bring analytical rigour to market changes, helping shape strategies across business and consumer product lines. Your Skills ...

/Interactive Response Technology) My global technology & life sciences client who focuses on clinical trials are looking for a Project Manager who has specific experience of RTSM/IRT to be responsible for the overall relationship management of RTSM client accounts and day to day activities. The RTSM Project … highest quality while staying on time and within budget and for providing RTSM subject matter expertise to our clients during trial execution. Essential Experience Strong understanding of clinical research (pharma, device and/or biotech sectors) and knowledge of RTSM/IRT and a solid understanding of Clinical Research ...

/Interactive Response Technology) My global technology & life sciences client who focuses on clinical trials are looking for a Project Manager who has specific experience of RTSM/IRT to be responsible for the overall relationship management of RTSM client accounts and day to day activities. The RTSM Project … highest quality while staying on time and within budget and for providing RTSM subject matter expertise to our clients during trial execution. Essential Experience Strong understanding of clinical research (pharma, device and/or biotech sectors) and knowledge of RTSM/IRT and a solid understanding of Clinical Research ...