126 to 150 of 295 Remote/Hybrid Customer Experience Jobs

will play a key role in supporting and assisting our customers' productive environments . In this job, you act as an interface between the customer and our project teams. Your job's key responsibilities are: Analyzing various complex application requests and independently creating solution approaches as part … Customer Service team Being responsible for the seamless live operation of client systems together with our Operations Team Providing 2nd and 3rd-level support to specialist client personnel across various industries, managing and resolving issues related to their demanding web applications (incident management, application support, etc. ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand … companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from ...

across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most … hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred ...

across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most … hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred ...

across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most … hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred ...

Developer/Technical Lead (Service Cloud) Location: London Bridge (2 days office-based, 3 days remote working) Salary: Up to £85,000 (dependent on experience) Organisation: Hyde Group About the Role We are seeking a skilled and motivated Salesforce Developer/Technical Lead to join our Technology team … This is a key role supporting the ongoing development, enhancement, and optimisation of our Salesforce platform, with a strong focus on Service Cloud and customer-facing digital capability. You will play a pivotal role in delivering end-to-end Salesforce solutions, working closely with stakeholders across the business ...

name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer’s needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five’s value proposition. About … data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, Singapore, Milan, Geneva, Shenzhen, Taipei, New York and Shanghai, fifty-five ...

Support Advisor, you will provide high-quality first-line technical support to customers and partners, ensuring issues are resolved efficiently while delivering an excellent customer experience. This role is ideal for someone with a strong automotive or auto-electrical background who enjoys problem solving and working in a fast … paced, customer-focused environment. Key Responsibilities Provide 1st line technical support, resolving customer queries or escalating where necessary Manage inbound and outbound calls and case workloads in line with SLAs Troubleshoot and identify root causes of installation or product-related issues Support third-party installers and internal stakeholders ...

data warehouse environments, ensuring data flows support effective audience activation. Explore and define how agentic AI can be applied to improve customer experience and marketing performance, and educate clients on its use. Mentor and support a small UK team, while helping to coordinate work with offshore colleagues. Shape … roles to hire as the team grows. Contribute to partner go-to-market offerings, such as packaged solutions with leading Martech vendors. Your Skills & Experience You will have: Strong commercial experience working with Customer Data Platforms, ideally including tools such as Tealium or Adobe. Solid hands ...

role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management … priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across ...

consumer ecommerce platforms. This role is ideal for a junior digital marketer, ecommerce assistant, or Shopify entrepreneur looking to build hands-on commercial experience in a supportive, fast-growing environment. If you enjoy optimising online stores, analysing performance, and driving e-commerce growth, this is a fantastic opportunity … metrics (conversion rate, traffic, AOV) to identify growth opportunities Managing product uploads, site merchandising, and on-site content updates to ensure a high-performing customer journey Assisting with promotional campaigns and maintaining the digital trading calendar Collaborating with marketing to improve content and support conversion rate optimisation (CRO) Tracking ...

consumer ecommerce platforms. This role is ideal for a junior digital marketer, ecommerce assistant, or Shopify entrepreneur looking to build hands-on commercial experience in a supportive, fast-growing environment. If you enjoy optimising online stores, analysing performance, and driving e-commerce growth, this is a fantastic opportunity … metrics (conversion rate, traffic, AOV) to identify growth opportunities Managing product uploads, site merchandising, and on-site content updates to ensure a high-performing customer journey Assisting with promotional campaigns and maintaining the digital trading calendar Collaborating with marketing to improve content and support conversion rate optimisation (CRO) Tracking ...

part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com. We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will … achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing : Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days. Facilitate live onboarding sessions ...

Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company … range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. ...

Senior) is expected to have a deep understanding of front-end technologies such as React JS, HTML, CSS, and JavaScript. They should also have experience collaborating with designers and back-end developers and be able to optimize applications for performance and responsiveness. Your Responsibilities Responsible for the front … native, HTML, CSS and JavaScript under frameworks like React.js aligning with software development standards. Good understanding of DevOps concept and Azure ADB2C. App deployment experience in iOS and Playstore. Understanding of cloud services like API management (APIM), App service and Azure configurations. Collaborating with designers and back-end developers ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

scoring potential. Take a lead role in writing, editing, and proofreading content for PQQs and ITTs. Translate complex technical input into clear, engaging, and customer-centric narrative. Maintain and develop a library of boilerplate responses, CVs, and case studies. Coordinate with internal stakeholders to gather accurate and relevant content. … three days per week. This role is London-based, with occasional travel required to our Maidstone Head Office - travel expenses covered. SKILLS AND EXPERIENCE REQUIRED Proven experience in a Bid Writer or similar role (preferably in managed services, but not essential). Full understanding of the bid lifecycle ...

Media startup helping online retailers drive revenue and conversions through brand-to-brand partnerships. We enable seamless, on-brand reward experiences across the full customer journey, from pre-checkout gift-with-purchase (GWP) offers and AI-powered targeting to post-checkout rewards and member perks. Our platform is lightweight … technical setup Implement and test tracking to ensure commission rates and conversions are accurately recorded QA user journeys to ensure a seamless on-site customer experience Troubleshoot tracking or performance issues in collaboration with technical teams Maintain accurate documentation and campaign records 2. Advertiser & SMB Partnership Management Manage ...

defining features of successful workplaces. You now have the unique opportunity to join Coople, and support our mission to make flexible work a rewarding experience for ambitious workers and businesses. As a Customer Support Coordinator responsible for our German- and French-speaking market in Switzerland, you will focus … delivering high level support to our worker and client base. Your Responsibilities Respond to customer queries via phone, email and chat in a timely and professional manner. Trouble shoot and resolve customer issues ensuring a positive customer experience. Collaborate with other departments to escalate and resolve complex ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

This is an exciting opportunity to play a key role in driving business growth by delivering high-quality technical sales support and translating complex customer requirements into clear, commercially viable solutions. As part of a collaborative technical team, you will support both new system sales and upgrade opportunities. … take ownership of the full quotation lifecycle, ensuring accuracy, efficiency, and a strong customer experience from initial enquiry through to order handover. Key Responsibilities Technical Sales Support Provide detailed technical input, pre-calculations, and product information Translate customer needs into practical, technically sound solutions Monitor and manage ...

skills development solutions.Key Responsibilities Build, manage, and grow strategic enterprise accounts across the EMEA region Develop trusted relationships with senior decision makers and key customer stakeholders Create and deliver strategic account plans that support both client objectives and business growth Identify opportunities to expand existing accounts through additional learning … assessment, and skills solutions Lead commercial discussions, including renewals, contract negotiations, and account expansion opportunities Work closely with internal teams including Product, Marketing, Customer Success, and Delivery to ensure a strong customer experience and successful solution adoption Develop and manage partner-led opportunities, leveraging existing channel ...

strategy within a well established financial services organisation. You will work in a highly visible analytics function where your insights directly influence fraud prevention, customer experience, and loss reduction. The Company They are a long standing financial services organisation with a strong presence in retail and commercial banking. … strategies to reduce losses • Producing reporting and insight to support day to day fraud decisions • Working closely with fraud operations to improve outcomes and customer impact • Supporting automation and advanced analytics initiatives within the team Your Skills & Experience • Strong commercial experience in card fraud analytics • Hands ...

high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape … feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...