151 to 175 of 316 Remote/Hybrid Customer Experience Jobs

/Interactive Response Technology) My global technology & life sciences client who focuses on clinical trials are looking for a Project Manager who has specific experience of RTSM/IRT to be responsible for the overall relationship management of RTSM client accounts and day to day activities. The RTSM Project … highest quality while staying on time and within budget and for providing RTSM subject matter expertise to our clients during trial execution. Essential Experience Strong understanding of clinical research (pharma, device and/or biotech sectors) and knowledge of RTSM/IRT and a solid understanding of Clinical Research ...

supporting proactive strategies to maximise capacity and achieve revenue targets Monitoring competitor activity and making informed recommendations to support effective management decision-making Skills & Experience Experience in a commercial analyst role, with a proven ability to produce meaningful analysis and translate insights into business decisions Strong analytical capability … with the ability to apply forecasting techniques to large and complex data sets Experience presenting data and insights to non-technical audiences in a clear and accessible manner Ability to interpret key business indicators and competitive trends to develop data-driven recommendations Excellent organisational skills, with the ability ...

commercially minded Business Analyst to support the next phase of UK growth. You will support data-driven decision-making across the end-to-end customer journey. Working closely with product, commercial and technology teams, you will develop and manage structured datasets, extract meaningful insights, and translate analysis into clear … recommendations and practical actions that improve performance and experience. What you’ll be doing: Analysing data across the end-to-end customer journey to generate insights that inform growth strategy and operational decision-making Building, maintaining and improving reports, dashboards and datasets that bring together data from multiple systems ...

environment and enjoys taking ownership for their work. Our Fintech client delivers innovative digital payment solutions that simplify complex compensation processes, while improving customer experience (the product is B2B2C). With strong investor backing and global partners already using the platform, this is an opportunity to join … Create scalable services across backend systems and cloud infrastructure Contribute to product innovation and new feature development You Will Need 5+ years software engineering experience within modern development environments Strong expertise in .NET Core (C#), Microsoft Azure services, Frontend (ideally Angular) and SQL Server. Experience integrating payment platforms ...

broader evolution of their product team. The business is modernising how products are run, bringing in strong product thinkers who can own customer journeys end to end and deliver measurable improvements. The role focuses on improving the experience customers go through when selling items via the platform, while … also driving initiatives that strengthen customer loyalty and repeat engagement. You’ll work within a lean product squad alongside engineering, UX and data, owning discovery, shaping the roadmap and delivering improvements that directly impact the business. The product team works across London (Oxford Circus) and Kings Hill, with most ...

supporting proactive strategies to maximise capacity and meet revenue targets Monitoring competitor activity and making recommendations for the management team to respond effectively Skills & Experience Experience in a commercial analyst role with a proven ability to produce meaningful analysis and use insight to drive business decisions Strong analytical … skills with the ability to apply forecasting techniques to large data sets Experience presenting data and insights to non-technical audiences Ability to interpret key business indicators and competitive trends to develop analytically led recommendations Excellent organisational skills and ability to manage multiple priorities Comfortable working in a fast ...

Engineer to build and strengthen the foundations of the data platform, delivering reliable pipelines, governed, high-quality data products that teams across Sales, Network, Customer Experience, Finance and Operations can trust. Responsibilities Build, optimise and operate ELT/ETL pipelines into our data platform using SQL and Python … uplift others: mentor junior engineers/analysts, run pairing sessions, provide practical feedback, and help raise SQL/Python capability across the function. Experience needed Strong hands-on experience as a data engineer in complex, high-growth or technology-led organisations. A track record of taking data pipelines ...

more profitable, efficient, and competitive. They are looking to expand their UK team with a BD Sales Manager who has recent work experience with accounting software firms. Main duties will include: Lead Generation & Hunting: Identify and pursue new business opportunities through cold outreach, referrals, and market research. Create compelling … client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. ...

more profitable, efficient, and competitive. They are looking to expand their UK team with a BD Sales Manager who has recent work experience with accounting software firms. Main duties will include: Lead Generation & Hunting: Identify and pursue new business opportunities through cold outreach, referrals, and market research. Create compelling … client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. ...

more profitable, efficient, and competitive. They are looking to expand their UK team with a BD Sales Manager who has recent work experience with accounting software firms. Main duties will include: Lead Generation & Hunting: Identify and pursue new business opportunities through cold outreach, referrals, and market research. Create compelling … client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. ...

more profitable, efficient, and competitive. They are looking to expand their UK team with a BD Sales Manager who has recent work experience with accounting software firms. Main duties will include: Lead Generation & Hunting: Identify and pursue new business opportunities through cold outreach, referrals, and market research. Create compelling … client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. ...

Digital Business Analyst – Bury St Edmunds Web/App experience Hybrid working – Twice per week onsite FTC – 12 Months A Digital Business Analyst is sought by a prominent client located in the Bury St Edmunds. The successful candidate will play a pivotal role in shaping and defining the client … requirements and translating them into innovative solutions. Collaboration with stakeholders is essential for designing effective processes and delivering digital products that improve the overall customer experience. Key skills and responsibilities, Previous Business Analysis experience Web/App experience System integration experience Ecommerce background Customer facing ...

Digital Business Analyst - Bury St Edmund's Web/App experience Hybrid working - Twice per week onsite FTC - 12 Months A Digital Business Analyst is sought by a prominent client located in the Bury St Edmunds. The successful candidate will play a pivotal role in shaping and defining … requirements and translating them into innovative solutions. Collaboration with stakeholders is essential for designing effective processes and delivering digital products that improve the overall customer experience. Key skills and responsibilities, Previous Business Analysis experience Web/App experience System integration experience Ecommerce background Customer facing ...

excellent opportunity for someone early in their career who is highly organised, curious and self-motivated, and eager to gain hands-on experience in modern digital product management within a fast-moving environment. The ideal candidate will be analytical and structured in their approach, confident coordinating stakeholders, and comfortable … will provide exposure to product strategy, delivery, stakeholder management and digital optimisation. What We're Looking For We are less focused on years of experience and more interested in mindset and potential. You are: Highly organised and detail-oriented Naturally curious and eager to learn Self-motivated and proactive ...

base - plus additional earning potential (around 1/3 of salary in addition) About the Role: We are looking to hire a new Customer Support Executive to play a key role in driving new member growth at our client. A background in farming is highly desirable for this position … agriculture studies - anything within that field would considered. You will be assisting customers with their annual subscription renewals and delivering a "best in class" customer experience to our customers, delivering the happiness we promise. You'll receive full support to succeed, including comprehensive product training, sales coaching ...

roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability … learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport ...

seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data-driven growth engine that fuels commercial performance. The successful candidate will shape and execute … pipeline acceleration. Own end-to-end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi-channel campaigns across digital, paid media, social, content, and automation , leveraging data ...

company transforming the payments space! Due to exciting business growth, we’re looking for a proactive Technical Support Officer with strong API knowledge and experience in provisioning and onboarding payment products . This role is critical to ensuring seamless integration and exceptional customer experience across our SaaS … payment solutions. Key Responsibilities of the IT Technical Support Officer to include: Provisioning & Onboarding: Own the end-to-end setup of customer environments, including merchant IDs, payment products, and mapping requirements. API Support: Assist clients with REST/SOAP API integrations, authentication (OAuth), and troubleshooting using Postman and sandbox ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams together … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

priorities into actionable roadmaps and commercially strong propositions. • Build compelling business cases and value propositions that underpin growth. • Spot, validate, and prioritise opportunities using customer insight and market data. End to End Delivery • Lead a lean, cross functional squad to design, test, and launch new propositions. • Bring teams together … operationally deliverable. • Track adoption and performance, recommending scale up, improvement, or exit. Collaboration & Influence • Partner with Sales on go to market strategy, pricing, and customer engagement. • Work with Marketing to shape positioning, messaging, and demand generation. • Align innovation with delivery capability alongside Technology and Delivery teams. • Ensure seamless customer ...

marina management software platform used by marinas, harbours, and waterfront organisations across the UK and internationally. Our technology helps marine businesses run smarter, improve customer experience, and drive commercial performance. Were looking for a commercially minded Business Development Manager with marine industry knowledge to help grow our customer … Deliver engaging product demos (online and in person) Manage and forecast your pipeline using CRM tools Use your understanding of marine operations (berthing, boatyards, customer services, billing) to sell consultatively Prepare proposals and lead commercial negotiations Represent Harbour Assist at industry events and customer visits What Were Looking ...

through traditional legal approaches. The company is growing rapidly, tripling their headcount over the past 18 months, whilst delivering a innovative, tech enabled, digital experience to divorce, separation and coparenting, helping thousands of couples across the UK at a time of vulnerability. Having successfully launched their … experience across the UK, they are looking for a Senior Product Manager to work alongside their Commercial Director to launch a set of brand new business lines for the company, cementing them as the go to provider for all legal council across habitual agreements, pre-nuptials and financial planning. ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

real conversations, understands product attributes, compatibility, visual features, and domain expertise, and provides genuinely expert guidance. Every interaction generates high-intent data on customer needs, objections, and unmet demand. This intelligence powers segmentation, product development, and personalisation — far beyond traditional analytics. Long-term, the company is building the cognitive … core for future robotic sales agents: the mind that makes expert guidance possible. The founding team brings deep experience: one founder is a 3x founder, investor, and executive with 14+ years building software, consumer, and supply chain start-ups, and the other is an ex-FAANG engineer with deep ...

Hybrid 1 days a week in the office) Salary: £95k base x2 OTE Are you excited by the opportunity to join a high-growth CX and Conversational AI SaaS provider that has rapidly scaled across EMEA, doubling revenue over the past three years? We’re partnering with an innovative organisation … EMEA expansion Role New business sales role targeting mid-market to large enterprise organisations across DACH Drive adoption of cutting-edge Conversational AI and CX solutions across industries such as financial services, retail, and telecoms Own the full sales cycle from prospecting through to close, and expand accounts post-sale ...