151 to 175 of 295 Remote/Hybrid Customer Experience Jobs

high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape … feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic ...

wider Sales/Marketing infrastructure. Key responsibilities as a CRM & Marketing Automation Specialist: Help create, manage, and develop trigger email campaigns throughout the customer’s lifecycle to maximise revenue and to deliver the best customer experience based on their behaviour and preferences across all CEG Online partners. … Content and Communications and to other areas of the business, when required, while mitigating problems that may hurt email deliverability and that increase customer engagement and conversion. Manage dynamic email templates using HTML. Help develop documentation and road maps for processes, A/B tests and campaigns. Ensure ...

Midlands, a workforce of around 500 and strong annual revenues, the business is investing heavily in digital platform modernisation, analytics and AI to improve customer outcomes and operational efficiency. The Role As an AI Engineer, you will be the first dedicated hire focused on expanding and scaling AI across … leadership team, you will help define the AI roadmap and deliver greenfield solutions . Key responsibilities include: Designing and building AI solutions across customer analytics, affordability, collections and payments Developing and scaling generative AI and LLM use cases, summarisation and compliant note generation Creating internal AI tools such ...

product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence ...

product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence ...

product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS You will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always … role for someone who enjoys spotting patterns, improving processes, and making service delivery better every day. Key responsibilities Monitor and manage bespoke customer service portals to ensure accuracy and visibility Log, track, and update service calls on internal systems with precision Liaise confidently with customers, internal teams, and external ...

platforms, including the eShop and Amazon Seller/Vendor accounts Develop and execute strategies to drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights … consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with Amazon Seller Central and/or Vendor ...

hiring multiple Senior Product Analysts to join a fast-growing, data-led organisation where analytics plays a central role in shaping products, strategy and customer outcomes. This role offers real ownership, strong visibility, and the chance to work on high-impact product decisions within a collaborative, high-performing environment. … Company We are a digital financial services business operating at scale, with a strong focus on building intuitive, customer-first products. Data is deeply embedded across product, engineering and operations, and analytics is seen as a strategic partner rather than a support function. We are profitable, growing quickly ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system … minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

Hybrid) Salary: £80,000 – £90,000 + bonus The Opportunity We’re hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce … platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You’ll play a critical role in shaping product data strategy, improving customer ...

each region. About Alchemy Alchemy is a specialist insurance technology consultancy and global centre of excellence, partnering with leading insurers to modernise systems, enhance customer experience, and deliver next-generation insurance talent Now part of NTT DATA, Alchemy is entering an exciting phase of international growth across … studies, and thought leadership aligned to regional market trends. Contribute to internal enablement by sharing market intelligence, competitor insights, and Guidewire roadmap updates. Skills & Experience Required Extensive experience in sales, business development, or alliance management within the insurance technology or systems integration space. Proven success selling Guidewire ...

Work across multiple categories About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team … Stay up to date on platform updates and share insights with customers and team Contribute to service improvement and internal knowledge base Ideal Skills & Experience Experience in a troubleshooting, technical support or similair based position Experience supporting Power Platform (Power Apps, Power Automate or Power BI) Exposure ...

ownership of the platform layer that links the organisation’s HR and payroll solutions, helping to transform currently separate systems into a seamless, integrated customer experience. Working closely with engineering, data, and product teams, the Platform Product Manager will drive the roadmap, strengthen the platform architecture, and identify opportunities … with engineering, data, and platform teams to deliver scalable solutions. Ensure the platform supports reliability, scalability, and high performance. Enhance the end-to-end customer experience across integrated products. Research and apply emerging technologies, particularly in AI and automation. Requirements Proven experience as a Product Manager within ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

help organisations transform the way they work through smarter Connectivity, Voice and Security solutions. We’re a multi-award-winning service provider, with customer experience at the heart of what we do, and we’re looking for an ambitious Business Development Manager to join our Sales team … play a key role in driving sustainable growth. This is a mid-level BDM role ideal for someone who thrives on building strong customer relationships, converting inbound opportunities, and uncovering new value within existing accounts. About the Role As a Business Development Manager, you’ll be responsible for generating ...

agile manner, close to your customers and in a key position to learn about a range of products. Salary : Circa £64,000 depending on experience Dynamic (hybrid) working : 5 days per week on-site due to workload classification Security Clearance : British Citizen or a Dual UK national with British … making the platform reliable, resilient, and easier for the rest of the engineering team to build on. The work you'll do directly affects customer experience, engineering velocity, and overall product health. What we're looking for from you: Previous Software Engineering Experience Willingness to learn ...

science teams in building secure, scalable, and ethical AI systems. This role empowers you to shape end to end AI ecosystems-accelerating delivery, enhancing customer experience, strengthening operational resilience, and driving their journey toward a more intelligent, AI enabled future. Key Responsibilities Define the enterprise AI architecture vision … Architect APIs, microservices, and integration patterns that embed AI capabilities seamlessly into existing workflows and digital products Your Profile Essential Skills/Knowledge/Experience AI Architect: ( Exp Range 7+) Design agentic AI architectures using multi agent orchestration patterns (planner executor, supervisor worker, tool using agents) Define reference architectures ...

company The Opportunity A chance to step into a varied, high-impact role supporting a growing digital platform and improving how data, systems, and customer experience come together. Youll sit at the centre of Webshop operations, product data, and customer support. Its ideal for someone who enjoys … problem-solving, working across teams, and making systems run better. No ecommerce experience needed, full training provided. What youll be doing Acting as the go-to contact for Webshop queries and support Running demos and training sessions for customers and internal teams Troubleshooting issues and guiding users through solutions ...

automatically and across the globe. We are looking for Skimlinks’ next Senior Product Marketing Manager to sit at the intersection of Product, Commercial, and Customer, with a strong focus on product adoption, positioning, and go-to-market execution. This role is responsible for ensuring our products are not only … close partnership with Product, Commercial, and regional teams. Based in London (hybrid model), this role reports to the Senior Director of Product Marketing, Insights & Customer Experience (based in Paris). Key Responsibilities: Act as a key bridge between Product and Commercial, ensuring alignment on priorities, positioning, and impact ...