151 to 175 of 289 Remote/Hybrid Customer Experience Jobs

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape the way residents interact with the council. About the Role … improvements in information systems, data management and organisational processes. Support service areas in mapping business flows, identifying interdependencies and crafting an ambitious transformation vision. Experience & Skills Required Essential Experience: Experience working within multidisciplinary teams to design and build services or improve existing service delivery. Proven experience ...

engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across … site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate ...

high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our operations efforts and shaping how customers experience our platform. This hybrid role combines technical expertise , client-facing problem-solving , and product integration , with plenty of room to grow and shape … flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with our Post-Operations team throughout the customer journey Develop a deep understanding of our customer use cases , flows of funds, and business objectives to add value effectively. Ensure an excellent ...

future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved … standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system … minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What ...

Remote (UK-based candidates only) Overview We are seeking a highly skilled Prompt Engineer with deep expertise in the Salesforce platform and hands-on experience in Generative AI integration . This role bridges the gap between business requirements and intelligent automation, crafting high-impact prompts and embedding AI capabilities … into Salesforce workflows to enhance customer experience and operational efficiency. Key Responsibilities Salesforce Platform Expertise Design and configure Salesforce objects, data models, and automation using Flows, Apex, and Lightning Web Components (LWC) . Leverage Service Cloud and Sales Cloud functionality to support AI-driven use cases. Integrate Einstein ...

Service Desk Support Manager (MSP Experience advantageous!) – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical … innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Service Desk Lead, you will take ownership of day-to-day technical operations and act as the primary escalation ...

Interim Delivery Lead — Customer Journeys, Website & AI Public sector | Digital & People Services Contract: 6-month Fixed-Term (Full-time) Location: Hybrid — Haywards Heath (1–2 days on site) We are accelerating delivery across customer experience, digital platforms, and responsible AI. We’re looking for an Interim Delivery … Lead to bring pace, clarity, and confidence across three priority areas: Customer Journey redesign (including residents who are digitally excluded) Website redesign on LocalGov Drupal Pragmatic AI pilots with strong governance and human oversight This role is about outcomes, standards, and sustainable delivery — not technology for its own sake. ...

Business Development Manager focused on new business generation to join their UK team and help accelerate market growth. If you’re passionate about technology, customer experience and shaping impactful digital environments, this role offers strong career potential within a rapidly evolving sector. The Role Identify, develop and secure … senior leadership. Represent the company at industry events, exhibitions and networking forums. Maintain and nurture relationships with existing accounts where required. Key Skills and Experience Minimum two years’ experience in digital signage or a related technology-focused industry. Proven ability to win new business and exceed sales targets. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … data flows and data sources. Manage stakeholder alignment and communicate key findings and issues to senior management. At least 5 years of relevant professional experience in the field of e-commerce/logistics/auditing/consulting Strong analytical skills Methodical, structured and proactive way of working Team player ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … data flows and data sources. Manage stakeholder alignment and communicate key findings and issues to senior management. At least 5 years of relevant professional experience in the field of e-commerce/logistics/auditing/consulting Strong analytical skills Methodical, structured and proactive way of working Team player ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … data flows and data sources. Manage stakeholder alignment and communicate key findings and issues to senior management. At least 5 years of relevant professional experience in the field of e-commerce/logistics/auditing/consulting Strong analytical skills Methodical, structured and proactive way of working Team player ...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses ...

platforms in line with enterprise architecture standards Lead stakeholder engagement across culturally diverse, hybrid and remote teams Ensure platforms support scalable growth, improved customer experience and operational efficiency What we’re looking for 10+ years’ experience working with enterprise sales and service platforms Proven experience … Owner Strong background in CRM, FSM and CPQ, ideally within a manufacturing or industrial environment Deep understanding of the Microsoft 365 ecosystem (CRM, FSM) Experience with Oracle-based quoting/CPQ tools Background in Business Analysis, business partnering or functional leadership Proven experience managing global teams, partners ...

Customer Data and Insights Manager Permanent 39 hours - Monday to Friday Office based in Lytham St Annes, Lancashire* Salary: Up to £45,000 per annum (depending on experience) plus bonus and benefits. Closing date: Sunday 8th February Interviews: Initial Chats - w/c 9th February Were excited … recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital and Brand Experience team. This would be a fantastic opportunity for someone with experience in a data management/data analytics role. The Customer Data & Insights Manager will play a critical role in ensuring ...

Master to join the organisation as they embark on a major transformation journey in 2026, with an exciting portfolio of projects centred around improving customer experience, digital transformation, and launching new technology solutions. Key Responsibilities Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives … Requirements 3+ years as a Scrum Master in a hands-on delivery environment. Certified Scrum Master (CSM) or equivalent (PSM, SAFe Agilist). Strong experience with Jira, Confluence or similar tools. Excellent stakeholder management and communication skills. Desirable Experience with digital transformation and customer focused programmes. Start ...

Manager to their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales … content, account management, and customer experience - to deliver measurable business results. Key Responsibilities as Campaign Marketing Manager: Develop and execute integrated marketing campaigns Collaborate cross-functionally with internal stakeholders Establish clear performance metrics, continuously monitor outcomes, and optimise campaigns based on data insights to maximise effectiveness and return ...

join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content … account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Digital Marketing Manager: Develop and execute ...

join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content … account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Growth Marketing Manager: Develop and execute ...

together to form high performance team? Come join WWT today! We are looking for a Senior Software Advisor to join our Global Software and CX team. Why should you join the Global Software and CX team? You will be joining one of the fastest-growing segments in the IT industry. … Understand and present on WWT EA+ methodology Lead the building of complex proposals for large EA’s, including financial modelling, financing and post sale CX support and adoption strategies Develop strong internal relationships and strong OEM relationships Develop growth plan to ensure profitable growth in EA’s expanding ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … Kubernetes clusters as the foundation of our development and production environments. You will set up and continuously improve the core platform infrastructure, keeping developer experience and scalability in mind. You will ensure a secure and reliable cloud environment, including access management, identity control (e.g. Keycloak), and network protection. ...