201 to 225 of 940 Remote Customer Experience Jobs

thinking fiancial services organisation. This is a chance to deliver cutting-edge, high-impact transformation projects, harnessing the power of AI, data, and automation to drive operational efficiency, enhance customer experience, and enable smarter decision-making across the business. Senior Project Manager - AI Responsibilities: Lead the planning and delivery of AI and automation projects from concept through to … and adoption of AI solutions across the business, ensuring value realisation. Facilitate steering groups and provide executive-level updates on progress and benefits delivered. Senior Project Manager Requirements Proven experience delivering AI, data, or automation-driven projects within financial services or another highly regulated environment. Strong understanding of technology-enabled change, particularly involving data platforms, analytics, or automation tools … stakeholder management and communication skills, with the ability to influence at senior and executive levels. Strong project planning, governance, and risk management skills across both Agile and Waterfall environments. Experience collaborating with data science or engineering teams to deliver proofs of concept and production-scale AI solutions. Financial services and insurance industry experience is preferred. Experience managing More ❯

thinking fiancial services organisation. This is a chance to deliver cutting-edge, high-impact transformation projects, harnessing the power of AI, data, and automation to drive operational efficiency, enhance customer experience, and enable smarter decision-making across the business. Senior Project Manager - AI Responsibilities: Lead the planning and delivery of AI and automation projects from concept through to … and adoption of AI solutions across the business, ensuring value realisation. Facilitate steering groups and provide executive-level updates on progress and benefits delivered. Senior Project Manager Requirements Proven experience delivering AI, data, or automation-driven projects within financial services or another highly regulated environment. Strong understanding of technology-enabled change, particularly involving data platforms, analytics, or automation tools … stakeholder management and communication skills, with the ability to influence at senior and executive levels. Strong project planning, governance, and risk management skills across both Agile and Waterfall environments. Experience collaborating with data science or engineering teams to deliver proofs of concept and production-scale AI solutions. Financial services and insurance industry experience is preferred. Experience managing More ❯

thinking fiancial services organisation. This is a chance to deliver cutting-edge, high-impact transformation projects, harnessing the power of AI, data, and automation to drive operational efficiency, enhance customer experience, and enable smarter decision-making across the business. Senior Project Manager - AI Responsibilities: Lead the planning and delivery of AI and automation projects from concept through to … and adoption of AI solutions across the business, ensuring value realisation. Facilitate steering groups and provide executive-level updates on progress and benefits delivered. Senior Project Manager Requirements Proven experience delivering AI, data, or automation-driven projects within financial services or another highly regulated environment. Strong understanding of technology-enabled change, particularly involving data platforms, analytics, or automation tools … stakeholder management and communication skills, with the ability to influence at senior and executive levels. Strong project planning, governance, and risk management skills across both Agile and Waterfall environments. Experience collaborating with data science or engineering teams to deliver proofs of concept and production-scale AI solutions. Financial services and insurance industry experience is preferred. Experience managing More ❯

and effectiveness of marketing automation platforms. This role involves configuring, optimising, and maintaining systems to drive targeted campaigns, nurture leads, and streamline marketing processes. The goal is to enhance customer engagement and achieve marketing objectives through automation technology. Responsibilities: Create automated, integrated marketing campaigns using Marketing Cloud, Automation Studio, and Data Extensions. Design innovative and scalable campaign solutions to … improve customer experience, Increase operational efficiency, Boost customer engagement Use data to inform decision-making. Provide expert-level consultation on Salesforce Marketing Cloud. Translate proposed solutions into functional specifications for technical teams. Collaborate with internal and external stakeholders to analyse business needs, gather requirements and process flows and document features with acceptance criteria Design and create customer … deployment, delivery, and reporting Explore and share emerging marketing automation best practices, including Segmentation, Deliverability, Content and design, Compliance Background Knowledge: Marketing Automation Expertise: Deep knowledge and hands-on experience with platform configuration. Detail-Oriented: Precision in campaign setup, data management, and reporting. Problem Solver: Ability to troubleshoot and optimize processes. Communication Skills: Strong collaboration and training capabilities. Project More ❯

To be considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands … Capture lessons learned from projects and ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background in project and portfolio management … including resource allocation and forecasting Experience in the ecommerce or retail sector, with an interest in mobile technology. Demonstrated ability to support multiple clients across different time zones (including US & Australia). Experience working with in-house developers and third-party suppliers. Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach. More ❯

To be considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands … Capture lessons learned from projects and ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background in project and portfolio management … including resource allocation and forecasting Experience in the ecommerce or retail sector, with an interest in mobile technology. Demonstrated ability to support multiple clients across different time zones (including US & Australia). Experience working with in-house developers and third-party suppliers. Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach. More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI. Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham (fully expensed) Key Responsibilities: Analyse More ❯

brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure … key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use customer More ❯

brand thats on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. Were now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join … their expanding CRM function. This is a hands-on role where youll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. Youll work closely with CRM strategists, product managers, engineers, and data teams teaming up with an internal SFMC Engineer to build campaigns, enhance the CRM infrastructure … key role in building and maintaining their Salesforce Marketing Cloud setup. Youll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, youll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use customer More ❯

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to … join their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams - teaming up with an internal SFMC Engineer to build campaigns, enhance … role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use More ❯

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to … join their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use More ❯

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to … join their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use More ❯

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to … join their expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance … role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel automated campaigns, and use More ❯

What are we building? Do you have the right skills and experience for this role Read on to find out, and make your application. Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new … products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming … We believe the perfect candidate isn't interested in just what we're building right now, but wants to understand where we're going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Bachelor's degree in Computer Science, Information More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

Performance Directors to drive and deliver the group's revenue ambitions. Commercial & Performance Analytics Partner with Strategic Initiatives and Commercials teams to diagnose, plan and solve complex business and customer related challenges. Partner with CCO and executives to influence corporate and business strategic priorities and decision making. Serve as a commercial thought leader, shaping strategy, challenging conventions, and elevating …/quarterly performance sessions and influence strategy development, backed by a deep understanding of key performance drivers and opportunities to optimise growth and efficiency. Provide actionable insights that enhance customer acquisition, retention, and lifetime value. Collaborate with finance and commercial teams to improve revenue forecasting, maximise campaign ROI, and refine P&L modelling. Operational & Functional Analytics Act as the … principal analytics partner to the CCO leadership and executive team. Identify operational inefficiencies and partner with teams to improve performance (e.g., payments, fraud, CRM, customer support). Partner with central BI and Engineers to rapidly develop deep, interactive real time reporting and dashboards to support day to day business execution. Consumer & Product Analytics Partner with central teams to develop More ❯

across key enterprise customers. This is an opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30-50 enterprise accounts and lead a self-sourced … outbound-driven sales motion. You'll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high-growth, product-driven environments. Senior Enterprise Account Executive Responsibilities: Build and manage … building Articulate the value of AI solutions to both technical and business stakeholders Navigate complex enterprise sales cycles (typically 9-12 months) with multiple stakeholders Partner with product and customer success teams to ensure long-term customer value Maintain deep product and market knowledge in a rapidly evolving AI landscape Achieve a quota of $1.2M (~£1M) with a More ❯

Work Options) About the Role Are you passionate about technology and love building lasting relationships with people? As a Software Account Manager, youll be at the heart of our customer success story, helping clients get the most from our software, spotting opportunities to grow their business (and ours), and ensuring every interaction adds value. Youll become a trusted advisor … real results Identify upsell and cross-sell opportunities to expand our footprint within existing accounts Collaborate closely with Sales, Product, and Support teams to ensure a seamless and positive customer experience Deliver engaging demos, webinars, and product walkthroughs that help clients see the value in our solutions Proactively monitor account health and step in early to resolve potential … and insights with the product team to help shape future releases Keep an eye on market trends and competitor offerings to stay ahead of the curve What Youll Bring Experience in account management, customer success, or sales within software/SaaS (graduates with internship or placement experience welcome!) Excellent communication and relationship-building skills, you love talking More ❯

through a portfolio of intelligent, software-defined, cloud and IoT-enabled charging solutions. The Role TUAL is seeking a hands-on Operations Manager to design, build, and run our customer-facing service and maintenance function. Youll take ownership of field operations, supplier contracts, and support systems, ensuring our high-power EV chargers deliver a seamless experience for enterprise … customers. This is a critical hire in a fast-moving, VC-backed start-up, shaping scalable operations and directly influencing the customer journey. ________________________________________ What Youll Do Lead service, maintenance, installation, and field operations across national partners Manage outsourced field teams and ensure high-quality service delivery Build and optimise first-line support and proactive system management processes Design scalable … operational systems and workflows Work closely with internal teams to resolve issues and drive continuous improvement Ensure customer satisfaction, reliability, and efficiency across all operations ________________________________________ Your Background Proven experience managing and building operations, service desks, or field service teams Hands-on experience with outsourced partners and national service networks Strong focus on customer experience, problem More ❯

get stuck in? Here`s a taste of what you`ll be doing day-to-day 1. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Align technology initiatives with business goals to drive growth and efficiency. 2. Team Leadership: o Lead and manage a cross-functional team, including developers, testers … Technology Management: o Oversee the development, maintenance, and optimization of the ecommerce platform o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience o Contribute to the enterprise architecture work required to support the organisation, specific to the technology layer concerns o Establishing and maintaining the link between the implementation of the … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures 4. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/project/product team ensuring full understanding of the `why More ❯