26 to 50 of 918 Remote Customer Experience Jobs

Senior Customer Success Manager Salary: £62-68k … + commission | Location: London, Hybrid (3 days in office) A leading AI-driven Customer Intelligence Platform is looking for a Senior Customer Success Manager to join their CX team. The company helps businesses unlock insights from unstructured customer data, supporting clients in customer experience, survey analysis, conversational analytics, and fan intelligence. Key Responsibilities: Act as … years experience, ideally in agency, SaaS, or BI/market research environments. Commercially savvy with a strong business development mindset. Solid understanding of Customer Experience (CX). Excellent communication skills and personality; line management experience not required. Why Join: Competitive base plus high-earning commission structure (~25-30% bonus potential). Hybrid, flexible working with modern More ❯

Are you passionate about people and providing outstanding customer experiences? Join Truespeed’s friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care RepresentativeBath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK At … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you’ll be the friendly voice and trusted contact for our valued customers. Whether by … phone, chat, social media, or email, you’ll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible Support More ❯

Are you passionate about people and providing outstanding customer experiences? Join Truespeed's friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care Representative Bath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you'll be the friendly voice and trusted contact for our valued customers. Whether by … phone, chat, social media, or email, you'll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible Support More ❯

With offices in London and Paris, and a team in Ireland, we’re always looking for talented individuals to join our team. Role You'll be part of the Customer Experience team working as the first point of call for our wonderful customers, onboarding them onto the SeedLegals platform, helping them set up the legal documents they need … product owners are there to help with all the technical and legal support needed. Collaborating with our wider team of developers, founders, investors and lawyers to further scale the customer experience, develop the SeedLegals platform, and improve the startup ecosystem - and ultimately ensure every startup founder has an awesome experience with SeedLegals! Your annual starting salary would … by the opportunity to interact with startup founders every day. A proactive approach, with a focus on anticipating issues, delivering the right solutions and consistently adding value to our customer experiences. Phenomenal communication skills, with a strong attention to detail. Outstanding organisational skills, with the ability to multitask and meet deadlines. Motivated to assume responsibility and work within a More ❯

AI Solutions Engineers x2 £75,000-£100,000 + Benefits Depending on Experience Fully Remote, Offices in … London, Glasgow, Bristol We are seeking two AI Solutions Engineers to design, build, and deliver cutting-edge customer-facing AI solutions for a leading Consultancy who specialises on CX and Contact Centre solutions. Sitting at the intersection of technology, product, and customer experience, you will rapidly prototype and iterate on AI-powered experiences that demonstrate business value … inspire customers, and inform our product roadmap. Any experience applying Agentic solutions within Consulting, Customer Experience or Contact Centres is a advantage. Key Responsibilities Design and deliver AI-driven prototypes and proof-of-concepts for customer-facing use cases. Collaborate closely with Product, Engineering, and Sales teams to shape solution design and delivery. Engage with customers More ❯

Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Customer Experience Team This is an exciting opportunity to join an evolving team within Softcat's fast growing Customer Experience function. You will report directly into the Customer … our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Driving Success through Proactive Customer Engagement As an Accounts Customer Success manager, you will manage up to six strategic accounts, reporting to the Customer Success Team Manager. Your role involves supporting the … sales account director and their teams to create a successful joint business plan and build processes that add value to our existing relationships. As anAccount Customer Success Manager, you'll beresponsible for: Developing Account/Success Plans, Stakeholder Mapping, and Action Tracking for process improvement Tracking renewal opportunities within named accounts and support Account CSMs in following the same More ❯

you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Customer Experience Team This is an exciting opportunity to join an evolving team within Softcat's fast growing Customer Experience function. You will report directly into the … Customer Success Team Manager, and remain part of the Account CSM Team focused exclusively on increasing value to our internal strategic sales directors and their internal sales supports, as well as demonstrating value to some of Softcat's top billing customers within our L&C (Large & Complex) list. Success. The Softcat Way. There's a uniqueness to Softcat - what … our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Driving Success through Proactive Customer Engagement As an Accounts Customer Success manager, you will manage up to six strategic accounts, reporting to the Customer Success Team Manager. Your role involves supporting the More ❯

in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value driven … individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer … customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer More ❯

helping an innovative technology business scale their Software team in in the UK. Their software powers some of the worlds leading consumer brands across the digital commerce and retail experience software space. Due to continued growth and demand for their products they now urgently need a Solution Engineer to join their team. Your role will be to work with … customers to understand challenges and create POC solutions. This role would suit a Solution Engineer who has a background in e-commerce, web analytics or Customer Experience (CX). This role is Hybrid within the UK - the team do meet in the London office once per Month. To be a successful, the ideal Solution Engineer candidate will have … A deep experience of customer facing solutions engineering · Good knowledge of web analytics or CX · Experience of JavaScript/HTML · Experience of working in a small team and getting things done If you are an ambitious Solution Engineer hit apply and we will do the rest. Please apply with your CV and we will be in More ❯

on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Role Vortexa is looking for a Customer Success Manager in London to play an influential role in our post sale customer experience in the European region and have a major role in our ambitious … growth plans. You will join a globally growing customer success team, working seamlessly in partnership with our wider commercial team. In this role, you will proactively train, nurture and develop value based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus … and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions focused knowledge of the product and striving to elevate customer health with each interaction. You will act as a trusted partner to clients as you move them through the customer journey, continually seeking to match their needs with More ❯

Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an … solutions include practice management and full accounting, tax and payroll solutions. This company believes strongly in work-life balance, happy employees doing the best work and providing the best experience for their customers. They now seek a Junior Account Manager to join their expanding team. You will join an entrepreneurial family, working independently and as part of the team … and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting with customers to help them set up accounts More ❯

on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. The Role: Vortexa is looking for a Customer Success Manager in London to play an influential role in our post-sale customer experience in the European region and have a major role in our ambitious … growth plans. You will join a globally growing customer success team, working seamlessly in partnership with our wider commercial team. In this role, you will proactively train, nurture and develop value-based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus … and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions-focused knowledge of the product and striving to elevate customer health with each interaction. You will act as a trusted partner to clients as you move them through the customer journey, continually seeking to match their needs with More ❯

feel solidifies and reflects on the outstanding calibre that makes us truly one team. We seek ambitious individuals passionate about Project Management and Cyber Security to join us as Customer Success Managers at Bridewell. Candidates should have proven experience in Customer Success, Relationship Management, Customer Onboarding, Implementations, or Project Management-preferably within Cyber Security. This role … is crucial in helping customers realize value from their investments and ensuring high-quality service delivery from internal teams. A Customer Success Manager plays a critical role in the Managed Security Services Team at Bridewell, focusing on helping customers realize value from their investments. You will support onboarding, development, and maintenance of customer relationships throughout the service lifecycle … promoting growth and retention while advocating for customers within the company. This role also involves driving excellence in service delivery to ensure high customer satisfaction, as well as defining continuous improvement and developing processes for consistent service management. Role Responsibilities Build and maintain trusted and transparent customer relationships, acting as the day-to-day contact for Services provided More ❯

Australia, America, Belgium, Iceland, and the United Kingdom. For more information about Secure Code Warrior, visit Secure Code Learning for Developers Secure Code Warrior. Core Responsibilities: As an Enterprise Customer Success Manager, you will set the overall vision and strategic plan for your customers within our enterprise segment, focusing on driving product adoption, providing a positive customer experience, ensuring customer success with our platform, and driving growth and retention Develop customer onboarding and success motions integrating processes, content, and data insights Cultivate collaboration within the Secure Code Warrior Go-To-Market team and across your customer base Drive operational practices to track performance of your clients, ensuring that a success plan is followed throughout … with renewals and sales management to align on account strategies, expansion and retention forecasting, risk mitigation, coverage plans, and account management best practices. Ensure future lifetime value through steadfast customer satisfaction, health score mapping, and overall meticulous efforts to drive continuous product adoption Escalate client issues with speed and a sense of urgency, orchestrating resources across the company as More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯

Senior Manager, Solutions Architecture, Data Security Pre-sales- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build … on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: Trusted Advisor: We are the front line for our customer's tech, product, and cyber needs as well as for solutioning product specific improvements. Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups. Demonstrate Value: We focus on identifying the best solutions that bring value to our customers. Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally. Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise More ❯