26 to 50 of 196 Remote Customer Experience Jobs

Sales Operations Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. Our Adobe team is shaping the future of customer experience for some of the world's most recognized brands. Trusted by Adobe and industry leaders alike, we're a fast-growing, highly … collaborative group delivering cutting-edge Adobe Experience Cloud solutions-with a strong focus on innovation, continuous learning, and driving real business impact. We integrate Adobe's latest AI technologies, including Sensei and GenStudio, to power personalized experiences, intelligent content creation, and data-driven decision-making. RESPONSIBILITIES The Lead Adobe ...

Manager x 2 required to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. The roles can be based anywhere in the UK and offer … benefits including hybrid working, an attractive pension scheme (employer contributions up to 22%) and 32 days holiday plus bank holidays package. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

Senior Product Managers to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. One role will be focusing closely on groundbreaking AI Product delivery including leading … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

Senior Product Managers to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. One role will be focusing closely on ground breaking AI Product delivery including … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

with significant AI skills to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. The role will be focusing closely on ground breaking AI Product delivery … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

with significant AI skills to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. The role will be focusing closely on ground breaking AI Product delivery … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

operations across multiple business units. This is a high-profile initiative that will shape the future operating model and deliver a step-change in customer experience and operational efficiency. Your new role As Business Process Architect, you will play a pivotal role in designing … future state. You will: Analyse and identify gaps in current business processes across four existing operating models. Design and document high-level processes and customer journeys, ensuring alignment with strategic objectives and CRM implementation. Consolidate best practices from multiple operating models into one coherent framework, signposting interactions and dependencies. ...

best practices for unit, integration, system, and acceptance testing, ensuring the highest quality of the codebase. What you bring to the role Required experience: Understanding and familiarity with crafting and working with backend technologies. Experience with Ruby on Rails, React and microservices architecture. Experience with Ruby … Rails and a deep understanding of its ecosystem. Experience with designing and implementing service-oriented applications. Experience in relational database management systems and SQL. Ambition and high motivation to understand complex systems, focused on identifying and decomposing requirements. Excellent written and verbal communication skills. You can effectively express ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout … companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … case basis, in line with our policy on the recruitment of ex-offenders. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop ...

uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when … whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery ...

marketing objectives, using Salesforce Marketing Cloud. You will be responsible for the layout, visual appearance, HTML & AMPScript build and testing of emails to our customer base. You will be able to work at a dynamic pace, with excellent attention to detail, ensuring emails are optimized for all browsers … turnaround cutting edge email designs. This role will drive the adoption of a standardised email design system powered by SFMC Content Builder across automated customer journeys. You will be responsible for maintaining a library of reusable email templates, modules and AMPScript code snippets, dynamic and interactive components while helping ...

helping forward-thinking companies modernise how they connect with their audience. Theyve grown rapidly and are now scaling their Build team to ensure every customer receives a world class experience . Looking for a pragmatic and versatile SQL expert to split their time between operations for the support … team and backend engineering projects that deliver tangible improvements for all clients. SQL/Data Engineer - You will: ? Handle one-off ad-hoc customer requests s afely and automate recurring tasks ? Build internal tools and develop customer-facing reporting ? Deliver backend integrations and features that improve customer ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join … dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business ...

growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function … Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

Role Purpose Following a strategy refresh, Cornmarket is delivering a multi-year, business transformation programme to transform customer experience, simplify business operations and unlock long-term value. The programme spans technology assessment & implementation, process re design and operating model change. The Head of Transformation Delivery will … developing a programme roadmap encompassing component projects. The role requires an in-depth knowledge of programme delivery and is suited to a person with experience in business transformation & change across people, process & technology. We are especially seeking applications from those who have delivered large scale end to end process ...

Customer Resolutions Advocate, you pride yourself on providing the best possible experience to customers. You'll be part of a small but critical team that is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external customers by providing a superior … experience in problem management/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision, values and policies. You'll be a role model for excellent customer experiences but must also be able to influence a wide range ...