251 to 275 of 575 Remote/Hybrid Customer Experience Jobs

business while proactively generating your own sales opportunities. Working remotely, you'll engage with customers via phone, email and video, delivering product demonstrations, understanding customer needs and recommending the right solutions. You'll work closely with Field Sales, Marketing, Customer Success and Product teams to deliver an exceptional … customer experience from first contact through to onboarding. What You'll Be Doing Managing inbound sales enquiries through to successful close. Generating new business through outbound prospecting and follow-up activity. Delivering engaging online product demonstrations. Building strong relationships with prospective customers. Managing your sales pipeline and forecasting ...

Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between technical teams and end customers, ensuring the consistent delivery of high … next step into Service Management. The role offers genuine career progression and the opportunity to gain exposure across service delivery, continual service improvement, customer engagement and operational governance. The position is offered on a hybrid basis, with three days per week based near Andover. Your new roleAs the Junior ...

five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

excellent opportunity for someone who enjoys combining product management, technology leadership and commercial thinking to deliver innovative solutions that improve operational performance and customer experience. The Opportunity Working across Technology, Operations and Commercial teams, you'll be responsible for shaping the product roadmap, leading software delivery and ensuring technology … link between technical, commercial and operational teams • Oversee product documentation, testing and quality assurance activities • Drive continual platform enhancements based on customer feedback and business requirements Software Delivery • Lead the full software development lifecycle from planning through to release • Manage both UK based and offshore development teams • Prioritise development ...

covering applications, integrations, data, infrastructure, and security. Support prioritisation of technical debt reduction and platform modernisation initiatives. Ensure platform convergence delivers measurable improvements in customer experience, operational efficiency, and cost effectiveness. Engineering Collaboration Partner with Engineering Managers, Principal Engineers, Technical Leads, Product teams, Operational and Growth teams … sharing, and technical excellence. Support recruitment, succession planning, and capability development within the architecture community. Act as a visible technical leader across the organisation. Experience Essential Significant experiencein senior architecture leadership roles. Proven experience leading architecture within complex digital, SaaS, platform, or enterprise technology environments. Demonstrable success delivering ...

close partnership with business owners and stakeholders to ensure technology initiatives deliver committed outcomes of time, cost and quality with measurable business value, enhance customer experience, and support long‐term growth objectives. The role will oversee a coordinated, phased global rollout and deployment of upgraded enterprise warehouse management … successful transformation. Performance Measurement: Establish and track key performance indicators (KPIs) to measure the impact of technology initiatives on supply chain efficiency, product availability, customer satisfaction and overall business performance. Accountable for overall programme and department budget management, tracking and actuals. Risk Management: Ensure that security by design, data ...

right opportunities and deliver measurable outcomes for customers and the business. Working closely with colleagues across Commercial, Technology and Operations you'll bring together customer insight, commercial thinking and product excellence. You'll help strengthen product management capability, improve customer journeys, guide investment decisions and create the conditions … strategy, growth and commercial performance of BRE's digital product portfolio. Identify opportunities to improve, scale and develop digital products and services based on customer needs and business priorities. Build and strengthen product management capability, governance and ways of working across the organisation. Develop robust business cases and investment ...

subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused IT Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser‐focused on delivering the best possible delivery experience for end‐customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve … this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight‐knit team is made ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you'll find opportunities to learn, grow, and be part of something bigger. What you'll be doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

Senior Machine Learning Engineer UK or Poland (Remote or Hybrid, it’s up to you!) Dependent on experience Be part of our success with the opportunity to join our company equity scheme Our Perks Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing … more!) put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence platform continuously analyses explicit and implicit feedback to enable our clients to identify what they should do next. We’re hiring ...

Management and development of the performance and paid social team and agencies/partners Working closely with trade, CRM, organic, brand marketing, content, design, customer experience and dev teams, ensuring all activity is commercially focused and in line with the business trading plan. Influencing senior managers and directors … inform the communications strategy as well as your own decision making and planning Hyper organised and able to deliver campaigns within agreed timeframes Previous experience in commercially focused environments Strong presentation and influencing skills Adaptable to a fast moving environment and good problem solving skills Proven experienced with Adwords ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

customers achieve successful digital transformation by providing guidance and best practices across client's solutions. Collaborate with cross-functional teams to deliver a seamless customer experience. Actively contribute to the development of the Project Management Office (PMO) practice. What you'll need to succeed Minimum 6 years' project management … experience, with a proven track record of delivering complex digital transformation projects. Demonstrated experience leading projects using Adobe Experience Cloud platforms, with strong knowledge of Adobe Experience Platform (AEP). Hands-on experience delivering Adobe implementations is essential. Experience with Adobe Experience Manager ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

capabilities for performance marketing. This role will work closely with the Ecommerce business team and technology teams to deliver data-driven solutions that enhance customer experience and optimize paid media performance. The ideal candidate will have a strong understanding of Ecommerce platforms, that drive subscription services (for finance … automation and mailing products), Customer Data Platforms (CDP), and performance marketing technologies, with a proven ability to translate business needs into actionable technical requirements. and payment industry. Your role in our future: Define and own the Ecommerce product roadmap, aligning with business objectives and customer needs. Collaborate with ...

Senior Customer Success Manager (Key Accounts) | German Speaking | London (Hybrid) We're partnering with a fast-growing global technology company, and they're looking for an experienced Senior Customer Success Manager to handle their Key-Accounts . If you're passionate about building strategic client relationships, driving commercial … sell opportunities to grow existing accounts. • Delivering data-driven business reviews and performance insights. • Working closely with cross-functional teams to ensure an exceptional customer experience. • Advising clients on strategy, market trends, and best practices to help maximise their success. What we're looking for: ✔ 3+ years' experience ...

Account Executive London, England, United Kingdom About this position About RudderStack RudderStack helps companies build on top of their own data. Our warehouse-native Customer Data Platform enables engineering, data, and AI teams to collect, unify, govern, and activate customer data while maintaining full ownership and control. … running directly on top of the customer's cloud data warehouse or lakehouse, RudderStack reduces data movement, improves governance, lowers infrastructure costs, and accelerates modern data and AI initiatives. Leading companies including Lovable, Jaguar Land Rover, and Foot Locker trust RudderStack to power mission-critical customer data infrastructure. ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser‐focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve … this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight‐knit team is made ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...