251 to 275 of 295 Remote/Hybrid Customer Experience Jobs

Analytics team is dedicated to building scalable, future-proof solutions that mitigate financial crime risks and ensure regulatory compliance – all while delivering a seamless customer experience. This role involves extensive cross-team collaboration and requires strong expertise in the Financial Crime domain. In our Product and Engineering organisation, small … understand business needs and requirements. Rather than merely gathering requirements, challenge assumptions, identify gaps, and propose creative, effective solutions that balance compliance, security, and customer experience. Prioritize product backlog – Strategically prioritize and manage the product backlog to maximize value delivery. Balance short‐term goals with long‐term vision, ensuring ...

deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to 35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary … Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders. Deliver ...

deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to £35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary … Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders. Deliver ...

global insurers. This is a high profile, disruptive technology within a massive, fast growing industry. Our technology stack is the following (similar languages/experience will also be considered): .Net Core/.Net Framework C# & VB JavaScript/jQuery MySQL AWS (EC2, RDS, S3, VPC etc.) Azure DevOps (knowledge … beneficial) In addition, we are an SME with development culture to reflect this, we're interested in the soft skills to compliment your development experience: Object Oriented Programming, SOLID, REST API Source Control Debugging Clean code Problem solving Communication Qualifications Proficiency in Full-Stack Development, with a focus ...

mindset within your team and be dedicated to driving continuous service improvement. Providing an environment that empowers your team to excel in providing exceptional customer experiences will be a key focus area. Should you choose to accept, your responsibilities will encompass: Manage a client support team in investigating issues … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate ...

external services to enable new functionality Collaborate with founders and commercial teams to deliver impactful improvements Take ownership of key areas of the customer journey (PDP, cart, checkout) 🎯 What Success Looks Like You’re delivering visible improvements within your first 4–6 weeks The site becomes faster, smoother … Integrations are stable, scalable, and well maintained You become a trusted technical partner to non-technical stakeholders ✅ What We’re Looking For Core: Proven experience as a hands-on Shopify Developer in a DTC/eCommerce environment Strong expertise in Shopify Liquid and Online Store 2.0 Experience with ...

implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience. Working Arrangements This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will … with project managers and delivery teams to ensure clear communication and successful outcomes Maintain consistency, quality, and governance across all assigned projects Essential Skills & Experience Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions Strong expertise with the Microsoft Power Platform Experience leveraging AI-driven capabilities ...

role within a fast growing, data driven fintech that is expanding its product offering internationally. You will play a key role in shaping personalised customer experiences across a complex consumer app, with clear ownership, strong commercial exposure, and the chance to influence products at scale. The Company They … from product and design changes Analyse and communicate performance across key metrics, including engagement, click-through rates, and conversion Support modelling work related to customer behaviour, risk, and product suitability Translate complex analysis into clear commercial insights that influence product decisions Your Skills and Experience Strong commercial experience ...

designing engaging, personalised and conversion focused journeys that bring the web app to life and directly drive business growth. Own the end to end customer journey from first interaction through to fully onboarded client. Lead the core product squad responsible for client acquisition and onboarding across the web app. … Design engaging, intuitive and personalised journeys for clients with varying levels of wealth and complexity. Shift the product experience from backward looking data to interactive, insight led journeys. Work closely with design, engineering, marketing and advisory teams to deliver at pace. Prioritise and manage multiple fast moving initiatives aligned ...

utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join … Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication ...

cohort . We've since shipped more than a dozen products , including: A built-in data warehouse , so users can query product and customer data together using custom SQL insights. A customer data platform , so they can send their data wherever they need with ease. PostHog … there. Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. ...

Junior Account Manager, you’ll work with existing and newly onboarded customers, supporting relationship management, identifying opportunities to add value, and ensuring a positive customer experience. This is a developmental role designed to grow your commercial confidence and ownership. Responsibilities Identifying and engaging new prospective customers within a defined … quality, sales‐ready meetings for Account Executives Ensuring meetings booked are well‐qualified and attended Maintaining accurate activity, lead status, and notes in CRM Experience & Skills Some commercial experience (sales, account management, customer success, recruitment, or similar) Strong communication and relationship-building skills Organised, detail-oriented ...

performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk … with internal departments to ensure that IT needs are met. Keeping informed of advancements in IT. As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate ...

organisation, offering strong earning potential and long-term career development. The Role As a Junior Account Manager, you will be responsible for managing existing customer accounts while also identifying and developing new business opportunities. You will support the full sales cycle, from initial engagement through to closing deals, working … closely with internal teams to ensure a smooth customer experience. Key responsibilities include: Managing and developing existing customer accounts Identifying new business opportunities and following up leads Handling inbound and outbound enquiries Delivering presentations to customers (video and face-to-face) Building strong, long-term client relationships Working ...

expansion. You will play a key role in shaping technical marketing capabilities, building data pipelines, and ensuring product and stock feeds power accurate, impactful customer targeting across major digital channels. The Company They are a well-established consumer brand undergoing significant investment in digital transformation. With a strong focus … marketplace growth, they are building out modern data and marketing capabilities to support best-in-class customer experience. You will join a collaborative digital marketing and data environment where technical innovation is encouraged, and outcome-based working is the norm. The Role You will work within the Marketing Technology ...

Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth. Customer Engagement Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes. Operational Rigor Establish disciplined forecasting, pipeline … tracking across the team. Identify risks early and implement actions to improve outcomes. Cross-Functional Collaboration Work closely with Marketing, Product, Sales Engineering, and Customer Success to ensure alignment on account strategy and deliver a seamless customer experience. Market Insight Stay close to regional trends, competitive dynamics ...

Customer Service/Helpdesk Advisor Salary: £25,500 per annum (pro‐rata) Contract: 3‐month fixed‐term contract Location: Fully Remote (UK‐based) We are supporting the recruitment of a Customer Service/Helpdesk Advisor to join a virtual helpdesk team delivering high‐quality support across telephone … providing clear information, resolving queries where possible, and ensuring accurate records are maintained. The environment is fast‐paced and service‐driven, requiring a strong customer focus, attention to detail, and the ability to manage enquiries independently while working as part of a remote team. This opportunity is well suited ...

meaningful improvements across a complex user journey. The Company They are a rapidly growing, PE-backed digital consumer business offering a seamless, fully online customer experience. With strong investment, an established user base, and ambitious growth plans, they prioritise experimentation, data-led decision making, and continuous optimisation. You will … improvement opportunities * Work closely with engineering to enhance flows, eligibility checks and real time decisioning * Embed scoring, segmentation and modelling into the product experience with data teams * Lead structured experimentation to validate hypotheses and increase conversion * Act as the link between product, engineering and data, influencing direction across ...

Customer Service/Helpdesk Advisor Salary: £25,500 per annum (pro-rata) Contract: 3-month fixed-term contract Location: Fully Remote (UK-based) The role We are supporting the recruitment of a Customer Service/Helpdesk Advisor to join a virtual helpdesk team delivering high-quality support across … providing clear information, resolving queries where possible, and ensuring accurate records are maintained. The environment is fast-paced and service-driven, requiring a strong customer focus, attention to detail, and the ability to manage enquiries independently while working as part of a remote team. This opportunity is well suited ...

pricing. You are a hunter and a fearless business developer. Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality. You are an engaging presenter. You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience. You have a work hard, play hard mentality. Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building lifelong ...

full time, permanent basis. Location: Hybrid working options (3 days in the Leicester office). Salary: £60,000 - £63,000 per annum (depending on experience). The Role: As a DBA, you will maintain and support customer databases on a 24/7 365 basis. You will oversee … product with other client systems and applications. Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilise applications to improve customer experience. Enhance operational efficiencies and effectiveness via tools, scripts, workflow, technology, and process improvements. Technical lead and Tier 3-4 support for critical availability ...

systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position … Engineer, a hands-on technical leader passionate about distributed systems, to engineer and scale foundational compute capabilities for our platform. You will use your experience in building large scale, highly available and high performance systems to develop our common compute infrastructure on top of CPU and GPU substrates. Your ...

systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position … Engineer, a hands-on technical leader passionate about distributed systems, to engineer and scale foundational compute capabilities for our platform. You will use your experience in building large scale, highly available and high performance systems to develop our common compute infrastructure on top of CPU and GPU substrates. Your ...

systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position … Engineer, a hands-on technical leader passionate about distributed systems, to engineer and scale foundational compute capabilities for our platform. You will use your experience in building large scale, highly available and high performance systems to develop our common compute infrastructure on top of CPU and GPU substrates. Your ...

chance to take ownership of end-to-end machine learning products within a large-scale personalisation programme, where data science directly shapes customer experiences. You will work on production systems rather than proofs of concept, with clear visibility of impact across a highly engaged user base. The role combines … science and machine learning products, from problem definition through to deployment and iteration Design, build, and maintain production-ready ML systems that drive personalised customer experiences Lead a small delivery pod, providing technical direction and mentoring to data scientists Translate ambiguous business problems into well-scoped, measurable data science ...