326 to 350 of 1,038 Remote/Hybrid Customer Experience Jobs

means you’ll be joining a driven team, with big plans, at a genuinely exciting time for our business. Role Overview As a Senior Customer Success Manager , you will own the post-sale relationship with our most valuable accounts; complex organisations with multi-stakeholder buying committees, and sophisticated technical … with customers, building relationships across the levels of their business, challenging conventional thinking, and guiding organisations through significant changes in how they approach marketing, customer acquisition, and advocacy. This is not a remote-first, reactive role. It requires presence, gravitas, and the ability to navigate the complexity and politics ...

+ OTE 7,000 - 11,000 About the Organisation Our client is a leading national training provider with over 20 years of experience delivering apprenticeships, professional qualifications, and digital skills training across the UK. They specialise in helping individuals and organisations develop the skills needed to succeed through high … with both self-funded learners and employer clients, identifying training needs and converting opportunities into enrolments. This position would suit an ambitious salesperson with experience in training, education, apprenticeships, or professional services who thrives in a target-driven environment and enjoys helping individuals achieve their career goals. Key Responsibilities ...

pace and culture together. Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies … tools (e.g., Splash, 6Sense) to prioritize, measure, and optimize programs. Exceptional collaboration and communication skills; ability to influence cross‐functional teams (Sales, SDR, CX, Global Marketing teams) without direct authority and operate with operating rigour. A working understanding of what it takes to scale across new logo and expansion, with ...

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered … tools (e.g., Splash, 6Sense) to prioritize, measure, and optimize programs. Exceptional collaboration and communication skills; ability to influence cross‐functional teams (Sales, SDR, CX, Global Marketing teams) without direct authority and operate with operating rigour. A working understanding of what it takes to scale across new logo and expansion, with ...

secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production … Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations and Commercial teams. Ensure AI solutions meet appropriate security ...

Lintel Trust And Hact is looking for a Customer Success Lead to enhance customer experience, retention, and value across its social value products. This role involves onboarding, engagement, and renewal activities while building strong relationships with customers. The ideal candidate has experience in customer success ...

Support product strategy and the product roadmap Lead discovery with customers, users and internal stakeholders Identify opportunities to improve the product and customer experience Translate business and user needs into clear requirements and solutions Prioritise opportunities and contribute to backlogs and roadmaps Support product launches, adoption and continuous … improvement Work with commercial and customer success teams on customer and roadmap discussions Consider relevant regulatory, statutory and compliance requirements You'll ideally have: Experience with SaaS, software or EdTech products Strong user discovery skills Experience gathering and translating customer/business requirements Understanding ...

next Colleague Service Desk Lead , you’ll coordinate and direct the activities of the Colleague Service Desk team to ensure a high level of customer service is delivered to all customers of IT. The team is based in our Bradford based Technology Services function, with flexibility to support … role As a Colleague Service Desk Lead , you’ll lead, coach and develop the team to ensure that they deliver a high-quality customer experience, resolving incidents and requests within SLA, handling any escalations effectively. You will - Lead, manage and mentor the Colleague Service Desk team in order ...

master and owner of these integrations. Optimize AI Pipelines: Ensure our AI pipeline works like clockwork. Improve and support its complex infrastructure. ML Experience: Practical experience with ML, including classification, clustering, time series forecasting, and anomaly detection. You need to know the concept and be handy with … Innovate: Assist with a long tail of super important tasks, bringing innovative solutions to the table. Qualifications: Python Proficiency: Strong Python skills with experience in building and monitoring production services or APIs. Experience with third-party APIs is essential. Data Pipelining: Experience with SQL, ETL, data modeling. ...

it. Target Openings 1 What Is the Opportunity? Join Travelers as we transform our Technology landscape. Our Software Engineering team enables a seamless customer experience through technology solutions. As the AVP, Software Engineering, EUR you will lead our Engineering team to accelerate growth and transformation of our Technology. … will leverage your leadership skills and engineering experience to strategically plan, influence, and execute design, development and implementation of complex problems and establish best practices and standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements ...

with cross-functional teams to deliver meaningful outcomes. Own the vision, direction, and priorities for a strategic area of the audit product portfolio Translate customer needs into clear product requirements and compelling roadmaps Partner closely with engineering and design to deliver high-quality, reliable audit workflows Use data, customer insight, and experimentation to guide prioritization and iteration Take strong ownership of product outcomes, performance, and customer experience Contribute to a high-performing product culture and mentor junior PMs when needed You are customer-obsessed, outcome-oriented, and comfortable operating in ambiguous, fast-paced environments. ...

more Our client, a leading organisation delivering business-critical technology and connectivity services, is hiring a 1st Line IT Engineer to support a key customer from their Salisbury office. This is a hands-on support role combining technical troubleshooting, service desk ownership and customer service. You'll help … compliance through MDM platforms and coordinate appropriate remediation. Identify recurring issues and contribute to root cause analysis and incident reporting. Build strong relationships with customer stakeholders, maintaining a high standard of service. Support and lead members of the on-site team, including 1:1s, probation reviews and development conversations. ...

also understands the German market, its commercial landscape and how customers within it buy, operate and build relationships. Ideally, you will already have experience selling into Germany and may bring an existing network of contacts or industry relationships that can help open doors and accelerate growth. As a Strategic … individual account sales where opportunities arise, the key focus should be on landing high value accounts, and trials with expansion potential. Key Responsibilities Understand customer needs, pain points and commercial drivers. Position our product/service as a solution to customer challenges - with a heavy focus on content ...

role and team Zepz’s Identity engineering teams, Signup, Authentication, and KYC sit at the front door of the product: the first thing every customer touches, and the first line of defence for a heavily regulated, cross-border remittance business. We’re looking for a Senior Frontend Engineer … architecture, test coverage, CI/CD, and release practice - while shipping features customers depend on to move money safely. Responsibilities 5+ years of professional experience shipping production iOS applications to the App Store, with deep, hands‐on expertise in Swift. Deep experience with reactive, stream‐based state management. ...

fast-paced, evolving environment where no two days are the same. You'll help shape the future of fraud operations, driving innovation, enhancing customer outcomes, and supporting a transformation journey focused on data, automation, AI, and digital technology. As a senior leader, you'll inspire and lead a large … high-performing customer operations function, overseeing inbound telephony, digital channels, chat and alert management activities. You'll ensure outstanding service delivery while achieving key performance, quality, efficiency and customer experience objectives. You'll bring proven experience leading large-scale telephony teams within financial services, a strong ...

activities. Contribute feedback from product-level implementation to enhance the HELIX reference architecture and core technology. Engage with stakeholders (e.g. product management, product engineering, customer experience teams) to ensure architectural alignment with business and mission goals. Essential skills & experience We see experience with the following … essential to the job: Proven experience in software architecture, including designing complex, distributed systems. Strong understanding of model-based, component-based, and/or service-oriented architectures. Experience applying architectural frameworks, patterns, and best practices in real-world systems. Familiarity with the full breadth of software engineering, including ...

responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector ...

Executive Facilities is seeking an experienced Data Analyst to join a Global SaaS client’s Global Customer Success Data Science Team on a 10-month contract. The role focuses on measuring and delivering customer success, and aligning data with strategy across customer experience, digital experience ...

take themselves too seriously while doing so. The Generalist named us among the Future 50. The Role We are hiring a Founding Customer Success Lead/Manager for the UK market . This is a high-ownership role for someone who wants to build a market and a function … most strategic customers, helping them move from initial experimentation to broad, measurable adoption of AI across their organizations. You will own the full customer journey, from executive alignment and implementation through long-term adoption, value realization, renewal, and expansion. You will build trusted relationships with C-level ...

company, we’re a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we’re the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like … environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You’ll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose ...

proactive. We take pride in our work, and we love a good challenge. Sound like you? Upland InterFAX is seeking a motivated and customer-focused Technical Support Engineer to act as a key liaison between the company and its customers and partners. This role is responsible for delivering exceptional … technical support, troubleshooting complex issues, and ensuring a positive customer experience. The successful candidate will work directly with customers, partners, and internal teams to resolve technical issues in a timely and efficient manner. This position requires strong analytical skills, a proactive approach to problem-solving, and the ability ...

proactive. We take pride in our work, and we love a good challenge. Sound like you? Upland InterFAX is seeking a motivated and customer-focused Technical Support Engineer to act as a key liaison between the company and its customers and partners. This role is responsible for delivering exceptional … technical support, troubleshooting complex issues, and ensuring a positive customer experience. The successful candidate will work directly with customers, partners, and internal teams to resolve technical issues in a timely and efficient manner. This position requires strong analytical skills, a proactive approach to problem-solving, and the ability ...

Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years’ experience since … years! Why we’re proud Recognised as an Innovation and Growth Leader in the 2025 EMEA Customer Experience Platforms Frost Radar 2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform’ Puzzel was recognised as the ‘most innovative European-founded CCaaS provider’ and top 3 globally by Frost ...

customers spend, control and account for their money, and there's a real opportunity in front of us: a capable platform, genuine customer demand, and room to move faster than we do today. We're looking for someone who combines product strategy with real technical depth: comfortable partnering with … products, programmes and market opportunities. The card platform roadmap: issuing, programme configuration, controls, limits and the operational tooling around it. The end-to-end customer experience of cards, from application and issuance through to spend, controls, reconciliation and support. The relationships with our wider card partners (processors, sponsors ...

help businesses thrive? At Node4, we support NAV/Business Central customers, and we're looking for dedicated Engagement Managers who can elevate our customer experience and maximize the potential of their systems. Key Responsibilities: Customer Happiness: Your primary goal is to ensure our customers are happy … latest updates, technologies, and Node4 software, as well as third-party solutions. We love a good site visit! Deep Understanding: Dive deep into your customer's business to build comprehensive Account Plans that enhance their processes and drive success. Innovation Advocate: Introduce new tools and products, and drive necessary ...