Remote Customer Experience Jobs

376 to 400 of 779 Remote Customer Experience Jobs

Data Science Data Science BI Engineer (Remote)

United Kingdom
Hybrid / WFH Options
/day overall assignment rate to umbrella Fully remote Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation and purpose. As a Machine Learning … This technical engineering role focuses on reliability, optimisation and critical fixes, ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. Experience: Proven background as a Machine Learning Engineer. Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib). Data transformation & manipulation : experience with Airflow, DBT and … Kubeflow Cloud: Experience with GCP and Vertex AI (developing ML services). Solid understanding of computer science fundamentals and time-series forecasting. Machine Learning: Strong grasp of ML and deep learning algorithms (e.g. More ❯
Posted:

Machine Learning/Data Engineer

Guernsey, UK
Hybrid / WFH Options
Sanderson
assignment rate to umbrella Fully remote 3-6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation and purpose. As a Machine … on reliability, optimisation and critical fixes, ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. Were looking for individuals with: Experience: Proven background as a Machine Learning Engineer. Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib). Data transformation & manipulation : experience with Airflow, DBT and … Kubeflow Cloud: Experience with GCP and Vertex AI (developing ML services). Expertise: Solid understanding of computer science fundamentals and time-series forecasting. Machine Learning: Strong grasp of ML and deep learning algorithms (e.g. Logistic Regression, Random Forest, XGBoost, BERT, LSTM, NLP, Transfer Learning). More ❯
Employment Type: Part-time
Posted:

Consumer Markets Director

South East, United Kingdom
Hybrid / WFH Options
Anson Mccade
Act as a trusted advisor to senior executives on technology strategy, investment, and delivery. Partner with hyperscalers and major vendors to strengthen digital propositions and go-to-market solutions. Experience required 10-15+ years of experience in architecture leadership within Consumer Markets (Retail, CPG, Retail Pharma). Deep understanding of digital commerce, supply chain, customer experience More ❯
Employment Type: Permanent, Work From Home
Posted:

Machine Learning/Data Engineer

United Kingdom
Hybrid / WFH Options
Sanderson
assignment rate to umbrella Fully remote 3-6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation and purpose. As a Machine … reliability, optimisation and critical fixes, ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. We’re looking for individuals with: Experience: Proven background as a Machine Learning Engineer. Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib). Data transformation & manipulation : experience with Airflow, DBT and … Kubeflow Cloud: Experience with GCP and Vertex AI (developing ML services). Expertise: Solid understanding of computer science fundamentals and time-series forecasting. Machine Learning: Strong grasp of ML and deep learning algorithms (e.g. Logistic Regression, Random Forest, XGBoost, BERT, LSTM, NLP, Transfer Learning). More ❯
Posted:

Machine Learning/Data Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Sanderson
assignment rate to umbrella Fully remote 3-6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation and purpose. As a Machine … reliability, optimisation and critical fixes, ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. We're looking for individuals with: Experience: Proven background as a Machine Learning Engineer. Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib). Data transformation & manipulation : experience with Airflow, DBT and … Kubeflow Cloud: Experience with GCP and Vertex AI (developing ML services). Expertise: Solid understanding of computer science fundamentals and time-series forecasting. Machine Learning: Strong grasp of ML and deep learning algorithms (e.g. Logistic Regression, Random Forest, XGBoost, BERT, LSTM, NLP, Transfer Learning). Reasonable Adjustments: Respect and equality are core values to us. We are proud of More ❯
Employment Type: Contractor
Rate: £700 - £750 per day
Posted:

Product Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Venatrix
+ £12,000 OTE Location: London (Hybrid – 3 days in office) Why Join: Work with cutting-edge AI technology transforming how global businesses operate Fast-track your career in customer success, with progression into senior commercial or product roles Join a scale-up that blends world-class tech with a collaborative, people-first culture Looking to launch your career … in the world of SaaS and AI? This is your chance to join one of the UK’s fastest-growing software companies, working at the intersection of technology, customer success, and commercial strategy . You’ll be the product expert guiding customers through trials, showcasing value, and turning interest into adoption — all while developing the commercial acumen to shape … AI can simplify and speed up complex tasks Understand client challenges, design smart solutions, and guide them through adoption Collaborate with Support and Technical teams to ensure a seamless customer experience Help turn trials into long-term success stories — you’ll be key to the growth engine What You’ll Bring: A degree in a technical, analytical, or More ❯
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Product Specialist

London Area, United Kingdom
Hybrid / WFH Options
Venatrix
+ £12,000 OTE Location: London (Hybrid – 3 days in office) Why Join: Work with cutting-edge AI technology transforming how global businesses operate Fast-track your career in customer success, with progression into senior commercial or product roles Join a scale-up that blends world-class tech with a collaborative, people-first culture Looking to launch your career … in the world of SaaS and AI? This is your chance to join one of the UK’s fastest-growing software companies, working at the intersection of technology, customer success, and commercial strategy . You’ll be the product expert guiding customers through trials, showcasing value, and turning interest into adoption — all while developing the commercial acumen to shape … AI can simplify and speed up complex tasks Understand client challenges, design smart solutions, and guide them through adoption Collaborate with Support and Technical teams to ensure a seamless customer experience Help turn trials into long-term success stories — you’ll be key to the growth engine What You’ll Bring: A degree in a technical, analytical, or More ❯
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Product Specialist

london, south east england, united kingdom
Hybrid / WFH Options
Venatrix
+ £12,000 OTE Location: London (Hybrid – 3 days in office) Why Join: Work with cutting-edge AI technology transforming how global businesses operate Fast-track your career in customer success, with progression into senior commercial or product roles Join a scale-up that blends world-class tech with a collaborative, people-first culture Looking to launch your career … in the world of SaaS and AI? This is your chance to join one of the UK’s fastest-growing software companies, working at the intersection of technology, customer success, and commercial strategy . You’ll be the product expert guiding customers through trials, showcasing value, and turning interest into adoption — all while developing the commercial acumen to shape … AI can simplify and speed up complex tasks Understand client challenges, design smart solutions, and guide them through adoption Collaborate with Support and Technical teams to ensure a seamless customer experience Help turn trials into long-term success stories — you’ll be key to the growth engine What You’ll Bring: A degree in a technical, analytical, or More ❯
Posted:

Product Specialist

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Venatrix
+ £12,000 OTE Location: London (Hybrid – 3 days in office) Why Join: Work with cutting-edge AI technology transforming how global businesses operate Fast-track your career in customer success, with progression into senior commercial or product roles Join a scale-up that blends world-class tech with a collaborative, people-first culture Looking to launch your career … in the world of SaaS and AI? This is your chance to join one of the UK’s fastest-growing software companies, working at the intersection of technology, customer success, and commercial strategy . You’ll be the product expert guiding customers through trials, showcasing value, and turning interest into adoption — all while developing the commercial acumen to shape … AI can simplify and speed up complex tasks Understand client challenges, design smart solutions, and guide them through adoption Collaborate with Support and Technical teams to ensure a seamless customer experience Help turn trials into long-term success stories — you’ll be key to the growth engine What You’ll Bring: A degree in a technical, analytical, or More ❯
Posted:

Product Specialist

slough, south east england, united kingdom
Hybrid / WFH Options
Venatrix
+ £12,000 OTE Location: London (Hybrid – 3 days in office) Why Join: Work with cutting-edge AI technology transforming how global businesses operate Fast-track your career in customer success, with progression into senior commercial or product roles Join a scale-up that blends world-class tech with a collaborative, people-first culture Looking to launch your career … in the world of SaaS and AI? This is your chance to join one of the UK’s fastest-growing software companies, working at the intersection of technology, customer success, and commercial strategy . You’ll be the product expert guiding customers through trials, showcasing value, and turning interest into adoption — all while developing the commercial acumen to shape … AI can simplify and speed up complex tasks Understand client challenges, design smart solutions, and guide them through adoption Collaborate with Support and Technical teams to ensure a seamless customer experience Help turn trials into long-term success stories — you’ll be key to the growth engine What You’ll Bring: A degree in a technical, analytical, or More ❯
Posted:

Project Manager

East Midlands, England, United Kingdom
Hybrid / WFH Options
Rayner Personnel
in East Midlands Salary: £50,000 - £55,000 We’re seeking a proactive and detail-driven Project Manager to lead and deliver strategic projects that enhance operational efficiency, elevate customer experience, and support business scalability. From new product implementations to process redesigns and internal transformation initiatives, you’ll take ownership of projects from concept to completion - ensuring every … people and priorities to keep projects moving forward. Drive adoption and ensure smooth handovers post-delivery. Champion a culture of accountability, collaboration, and continuous improvement. About You 3+ years’ experience in project or delivery management within business operations, SaaS, or service-led environments. Proven track record of delivering successful projects that create measurable business value. Confident communicator with strong More ❯
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Senior Product Manager

City of London, London, United Kingdom
Hybrid / WFH Options
Synapri
or FinTech environments. Strong technical understanding with the ability to collaborate effectively across Engineering and Product teams. Highly detail-oriented, with a proven track record of managing complex projects. Experience working in B2B customer journey and user experience, with the ability to translate this into impactful product outcomes. Demonstrated ability to take full ownership of end-to … end product delivery, driving performance and ensuring successful execution. Excellent communication skills is a must. Experience within travel payments, payroll, fintech, payments environments … would be advantageous but not essential. Ideal background: Proven success in senior product roles within fast-paced tech environments Deep expertise in business analysis and technical product development API, CX, SDLC environments. Strong experience solving complex customer problems through innovative tech or software products. Location: West London – Hybrid working Salary Range: £80,000 to £120,000 Excellent benefits More ❯
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Senior Product Manager

London Area, United Kingdom
Hybrid / WFH Options
Synapri
or FinTech environments. Strong technical understanding with the ability to collaborate effectively across Engineering and Product teams. Highly detail-oriented, with a proven track record of managing complex projects. Experience working in B2B customer journey and user experience, with the ability to translate this into impactful product outcomes. Demonstrated ability to take full ownership of end-to … end product delivery, driving performance and ensuring successful execution. Excellent communication skills is a must. Experience within travel payments, payroll, fintech, payments environments … would be advantageous but not essential. Ideal background: Proven success in senior product roles within fast-paced tech environments Deep expertise in business analysis and technical product development API, CX, SDLC environments. Strong experience solving complex customer problems through innovative tech or software products. Location: West London – Hybrid working Salary Range: £80,000 to £120,000 Excellent benefits More ❯
Posted:

Senior Product Manager

london, south east england, united kingdom
Hybrid / WFH Options
Synapri
or FinTech environments. Strong technical understanding with the ability to collaborate effectively across Engineering and Product teams. Highly detail-oriented, with a proven track record of managing complex projects. Experience working in B2B customer journey and user experience, with the ability to translate this into impactful product outcomes. Demonstrated ability to take full ownership of end-to … end product delivery, driving performance and ensuring successful execution. Excellent communication skills is a must. Experience within travel payments, payroll, fintech, payments environments … would be advantageous but not essential. Ideal background: Proven success in senior product roles within fast-paced tech environments Deep expertise in business analysis and technical product development API, CX, SDLC environments. Strong experience solving complex customer problems through innovative tech or software products. Location: West London – Hybrid working Salary Range: £80,000 to £120,000 Excellent benefits More ❯
Posted:

Senior Product Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Synapri
or FinTech environments. Strong technical understanding with the ability to collaborate effectively across Engineering and Product teams. Highly detail-oriented, with a proven track record of managing complex projects. Experience working in B2B customer journey and user experience, with the ability to translate this into impactful product outcomes. Demonstrated ability to take full ownership of end-to … end product delivery, driving performance and ensuring successful execution. Excellent communication skills is a must. Experience within travel payments, payroll, fintech, payments environments … would be advantageous but not essential. Ideal background: Proven success in senior product roles within fast-paced tech environments Deep expertise in business analysis and technical product development API, CX, SDLC environments. Strong experience solving complex customer problems through innovative tech or software products. Location: West London – Hybrid working Salary Range: £80,000 to £120,000 Excellent benefits More ❯
Posted:

Senior Product Manager

slough, south east england, united kingdom
Hybrid / WFH Options
Synapri
or FinTech environments. Strong technical understanding with the ability to collaborate effectively across Engineering and Product teams. Highly detail-oriented, with a proven track record of managing complex projects. Experience working in B2B customer journey and user experience, with the ability to translate this into impactful product outcomes. Demonstrated ability to take full ownership of end-to … end product delivery, driving performance and ensuring successful execution. Excellent communication skills is a must. Experience within travel payments, payroll, fintech, payments environments … would be advantageous but not essential. Ideal background: Proven success in senior product roles within fast-paced tech environments Deep expertise in business analysis and technical product development API, CX, SDLC environments. Strong experience solving complex customer problems through innovative tech or software products. Location: West London – Hybrid working Salary Range: £80,000 to £120,000 Excellent benefits More ❯
Posted:

Why this Product Enablement position is like Star Wars.

United Kingdom
Hybrid / WFH Options
Mongoose Gray
anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The PE Engineer will work for a high-growth, customer-centric, London-based tech business. The PE Engineer will earn up to £60,000+ p.a. plus benefits. The PE Engineer will enjoy a strong work/life balance culture … via video tutorials, webinars and knowledge bases. The PE Engineer will provide customers with tools, training and resources needed to maximise their investment. The PE Engineer will enhance the customer experience and build long-term loyalty. The PE Engineer will champion customer self-sufficiency to boost their confidence and independence. The PE Engineer will design, build and … implement self-service portals, checklists and user groups/communities. The PE Engineer will establish customer feedback loops to gain valuable real-world insight. The PE Engineer will provide technical support, ensuring that customer issues are resolved quickly and efficiently. The PE Engineer will be the face of our interactive product tours. The PE Engineer will work closely More ❯
Posted:

Head of Engineering

remote, Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
MBR Partners
MBR partners are currently working with an analytics and performance company focused on the Unified Comms vertical. The clients provide optimisation solutions for outstanding customer experience, productivity and communication performance. The company are now in scale up and we are hiring for a Head of Engineering to manage and drive and expand the product evolution. The Senior Engineering … organization. Lead and develop multiple autonomous development squads , fostering a high-performance, product-led culture . Embed a partner-first mindset and ensure engineering efforts deliver measurable commercial and customer value . Drive execution excellence and introduce modern engineering practices and tools to improve efficiency and quality. Oversee the management of both legacy platforms and SaaS portfolios , ensuring scalability … in a fast-paced, scale-up environment. Candidate Profile A technically adept innovator with a proven track record of leading engineering teams in high-growth or complex environments. Demonstrated experience driving organisational performance through strategic clarity, cultural transformation, and continuous improvement. Strong understanding of scalable software architectures , modern development practices , and R&D leadership . What you bring Experience More ❯
Employment Type: Permanent
Salary: £140000/annum
Posted:

Director - Consumer Markets Sector Architect

City of London, London, United Kingdom
Hybrid / WFH Options
Anson Mccade
across Consumer Markets - spanning Retail, CPG, Retail Pharma, and related sectors . You'll design target architectures, strategic roadmaps, and tech-enabled platforms to help clients unlock growth, enhance customer experience, and modernise their supply chains and operations. Key Responsibilities Architect end-to-end solutions across multiple technologies, guiding clients through complex transformation journeys. Define visionary target architectures … and practice growth , contributing to sector thought leadership and innovation. What We're Looking For Deep expertise in Consumer Markets technology and business architecture : omnichannel retail, D2C, e-commerce, CX platforms, and digital supply chain. Proven track record of designing and delivering enterprise-scale, technology-enabled business platforms . Strong skills in Enterprise Architecture and E2E Solution Architecture . Experience More ❯
Employment Type: Permanent, Work From Home
Posted:

Product Executive

Marlow, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Give a Grad a Go
solve the problems they know the industry is facing! Job description - Product Executive (Marlow) As a Product Executive, you will be key to ensuring a smooth and successful onboarding experience for a varied client base. You'll serve as the go-to expert for configuring and launching events on the business platform, helping customers realise value from day one. … software ahead of events, ensuring all requirements are met Act as the primary technical contact for clients during the onboarding phase, troubleshooting any issues that arise. Collect and relay customer feedback to the senior product and engineering teams to contribute to the continuous improvement of our platform. Develop Onboarding Resources. Help create and refine training materials, best practice guides … and other resources to ensure a smooth customer onboarding experience. Support Continuous Improvement. Work across our internal teams to ensure the team can deliver the best possible customer experience, from a technical and product perspective. Job requirements - Product Executive (Marlow) In this Product Executive job in Marlow, we are looking for: A 2.1 from a top university More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Customer Success Manager (UK)

West Bridgford, Nottinghamshire, United Kingdom
Hybrid / WFH Options
First Advantage
and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: As Customer Success Manager you will provide responsive customer service and establish and maintain effective customer relationships to ensure maximum client satisfaction retention and market penetration of FADV employment … screening products/solutions for mid size organizations. Monitor customer account activity, satisfaction levels and other key indicators for issues and opportunities. Proactively pursue solutions to issues or capitalize on opportunities at the earliest possible stages. Maintain all required business records for assigned customers. Promote sales opportunities, track product/revenue trends, and competitive threats. Focus efforts to provide … Monitor activity, service levels and client satisfaction to identify issues or opportunities at the earliest possible stages. Proactively pursue problem resolution and product/service expansion that maximizes the customer experience. Develop and deliver presentations of FADV products and services. Customer service excellence Work cross functionally with internal and external partners to achieve client objectives. Escalate operational and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Engineer

Didcot, Oxfordshire, England, United Kingdom
Hybrid / WFH Options
PLANET RECRUITMENT SERVICES LTD
Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong … communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect … this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Solutions Architect

London Area, United Kingdom
Hybrid / WFH Options
Entasis Partners
grade architectures for banking, insurance, and trading systems. Lead or contribute to teams delivering transformation projects such as core system modernisation, digital platforms, payment solutions, risk & compliance technology, and customer experience improvements. Stay at the forefront of emerging tech and industry trends, helping clients leverage opportunities in areas such as cloud, automation, advanced analytics, and digital integration. What … We’re Looking For: Proven experience in Financial Services, Insurance, Capital Markets, or Core Banking. Solution Architecture (designing scalable, secure, and high-performance enterprise systems), or Data/AI (data engineering, data science, AI/ML, analytics solutions). Strong communication skills with the ability to engage business and technical stakeholders. Comfortable working in dynamic, client-facing roles within More ❯
Posted:

Solutions Architect

City of London, London, United Kingdom
Hybrid / WFH Options
Entasis Partners
grade architectures for banking, insurance, and trading systems. Lead or contribute to teams delivering transformation projects such as core system modernisation, digital platforms, payment solutions, risk & compliance technology, and customer experience improvements. Stay at the forefront of emerging tech and industry trends, helping clients leverage opportunities in areas such as cloud, automation, advanced analytics, and digital integration. What … We’re Looking For: Proven experience in Financial Services, Insurance, Capital Markets, or Core Banking. Solution Architecture (designing scalable, secure, and high-performance enterprise systems), or Data/AI (data engineering, data science, AI/ML, analytics solutions). Strong communication skills with the ability to engage business and technical stakeholders. Comfortable working in dynamic, client-facing roles within More ❯
Posted:

Staff Engineer

England, United Kingdom
Hybrid / WFH Options
JSS Search
Staff Engineer – Digital Experience Platform (DXP) UK-based | Hybrid working | Contract We’re working with a leading digital-first organisation that’s investing in next-generation technology to enhance its customer experience platforms. As part of this journey, they’re looking for an experienced Staff Engineer to play a key role in shaping the architecture, engineering practices … and delivery standards across their Digital Experience Platform (DXP) function. This is a hands-on technical leadership role, ideal for someone who thrives on solving complex challenges, mentoring teams, and driving engineering excellence across multiple squads. The Role As a Staff Engineer, you’ll: Provide technical leadership and guidance across engineering squads. Shape the technical roadmap, ensuring solutions align … wider technology ecosystem. Mentor engineers, driving capability growth and continuous improvement. Tackle technical constraints, optimise performance, and manage technical debt to ensure sustainability. What We’re Looking For Proven experience in a Senior or Staff Engineer position, ideally within web and mobile application development. Insurance Backgrounds Strong hands-on expertise with React and NestJS , including API development and server More ❯
Posted:
Customer Experience
Work from Home
10th Percentile
£24,570
25th Percentile
£27,938
Median
£40,000
75th Percentile
£57,500
90th Percentile
£77,500