51 to 75 of 196 Remote Customer Experience Jobs

Milton Keynes office, UK based Salary: £85,000 - £120,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering … people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding ...

Tunbridge Wells About VisionTrack VisionTrack, part of the Markerstudy Group, is a leader in video telematics technology, empowering businesses to improve safety, efficiency, and customer experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customer … advisor. The Finance Business Partner will go beyond traditional finance responsibilities, delivering financial clarity, challenging assumptions, and influencing decisions that enhance profitability, efficiency, and customer outcomes. While overseeing core management accounting duties, you will partner closely with business teams to optimise costs, improve margins, and support sustainable growth. ...

Orchestration, and cloud integrations Contribute to client strategy by identifying optimal combinations of business change and ServiceNow capability Champion emerging platform features including Next Experience, UI Builder, Now Assist, and GenAI, shaping future-state operating models Contribution beyond delivery In addition to client work, you will have opportunities … Practice development including thought leadership, whitepapers, internal initiatives, and capability growth Personal learning and development through training, certifications, and structured career progression Skills and experience Proven experience architecting ServiceNow across multiple service management domains Strong understanding of Service Management operating models and enterprise transformation ServiceNow Certified System Administrator ...

SOFTWARE SUPPORT SPECIALIST About the Role 034Motorsport is seeking a Software Support Specialist to join our Customer Service team. This role is focused on providing high-level technical support for our software-based products, including ECU/TCU tuning solutions and flashing tools. The ideal candidate has a strong … tunes and flashing tools Assist customers with software installation, flashing procedures, updates, and troubleshooting Diagnose and resolve software issues using logs, error codes, and customer-provided data Communicate technical concepts clearly to customers with varying experience levels Manage support tickets with accurate documentation and timely follow-ups Escalate ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies … financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. ...

third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision of end user computing services, hardware … support key business operations. Who you are It’s your unique ingredients we’re interested in: An experienced Service Management professional, with strong working experience within complex operational environments. Able to work flexibly and adaptably within a maturing and transforming environment and apply practical experience of managing technology ...

searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being … remote tools, diving deep into server, infrastructure, and networking layers Work alongside vendors, Technical Helpdesk teams and internal stakeholders to drive resolution and enhance customer outcomes Champion best practice, process discipline, and continual service improvement Communicate with clarity, empathy, and confidence in high-profile customer touchpoints This role ...

searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being … remote tools, diving deep into server, infrastructure, and networking layers Work alongside vendors, Technical Helpdesk teams and internal stakeholders to drive resolution and enhance customer outcomes Champion best practice, process discipline, and continual service improvement Communicate with clarity, empathy, and confidence in high-profile customer touchpoints This role ...

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build … creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, theres a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied ...

skills We are seeking for an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer data, and help make data driven decisions to deliver better products, service and relevance to the customers. THE ROLE Customer Science Develop … implement predictive models to understand drivers of customer behaviour, including purchase patterns, customer lifetime events and sentiment analysis Create sophisticated customer segmentation using behavioural, transactional, and demographic data Design and build predictive models to enhance personalized customer experiences across all channels Collaborate on design of test ...

digital transformation, and we are seeking a Business Analyst to support the delivery of digital projects that enhance operational efficiency, business performance, and customer integration. This role is central to ensuring technology solutions align with business needs and deliver measurable value. Experience within print management or FMCG environments … streamline workflows and improve efficiency through technology Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals Facilitate workshops, meetings, and communication between business teams and IT Produce ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

ABOUT US ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that … project delivery, infrastructure improvements and policy changes. You'll act as the link between desktop support and back-end infrastructure, so youll need solid experience across Microsoft technologies and the confidence to take ownership of more complex issues. Most support is delivered remotely, but there will be times where ...

ABOUT US ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that … project delivery, infrastructure improvements and policy changes. You'll act as the link between desktop support and back-end infrastructure, so youll need solid experience across Microsoft technologies and the confidence to take ownership of more complex issues. Most support is delivered remotely, but there will be times where ...

spend categories, including leading, overseeing and managing the 'professionalising' of end-to-end procurement and contract management cycle activity. Develop, promote, support and implement customer-service improvements, through building strong working relationships with internal stakeholders and Senior Management to achieve a high standard of customer care. What skills … governance, policy, and legislative compliance knowledge and skills. Strong negotiation skills and the ability to influence key decision-makers. Strong category management experience. Strong customer service and customer-experience skills. Be a highly visible and approachable, and be able to engage with all levels of the University. ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...

commerce and stationary trade. We develop software solutions for one of Europe's leading furniture retailers. Curating products for the online shops, optimising the customer experience, and handling digital marketing are also part of our core business. We focus on customer needs and providing a seamless omni … decisions. You share insights, lessons learned, and successes with your peers to strengthen a transparent and collaborative architecture culture. Profil Around 4+ years of experience in Solution Architecture, Domain Architecture, or a related architectural role. A solid technical background, ideally supported by hands-on software development experience, enabling ...

Product Team Lead to take ownership of one of these newly formed teams, focused on delivering high-quality digital products, including core APIs, customer-facing web tools, and a major revamp of their case-tracking platform. Reporting directly to the Head of Applications, youll play a crucial role … colleagues to coordinate deployments, manage risks, and ensure smooth delivery cycles. Overseeing key digital initiatives - from major API projects to the transformation of the customer case tracker, focusing on self-service enhancements that reduce call volumes and improve customer experience. Representing the team to senior stakeholders, contributing updates ...