101 to 115 of 115 Remote Customer Insight Jobs

prospects for the sales team. Represent Reachdesk at SaaS industry events, webinars, and partner gatherings to expand networks and generate new business opportunities. Collaborate closely with Sales, Marketing, and Customer Success teams to ensure smooth lead handoff, alignment on messaging, and customer insights. Continuously analyze outreach results and iterate tactics to improve prospect engagement and conversion rates in More ❯

with the team and wider business. The role... Strategic planning to increase sales performance within your assigned areas for year on year growth, create monthly promotional campaigns tailored to customer demands and market trends to maintain a strong market presence. Data analysis across online performance, customer insights and market research to identify and action improvements Ensure content is … availability to maximise sales and profit against objectives Contribute to continuous improvement measures to support business growth and success Carry out market research to keep on top of trends, customer demand and competitor activity Reporting to management on performance, development areas and competitor activity The desired candidate will have... Ideally existing experience within a similar role in Ecommerce or More ❯

Analyst Location: Manchester City Centre (hybrid, 3 days per-week onsite) Salary: £50,000 - £60,000 (DoE) Are you a detail-driven Product Analyst who thrives in a collaborative, customer-focused environment? We're working with an award-winning FinTech platform that has been established in the UK market for more than 25 years. You'll be joining a … Translating complex requirements into epics and user stories with clear acceptance criteria. Owning product backlogs, driving sprint goals and working closely with UX and development teams. Using KPIs and customer insights to shape product decisions and measure impact. Supporting business readiness, including process mapping and stakeholder demos. Requirements: Proven experience as a Product or Business Analyst in a digital More ❯

our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities ️ Our Tech Stack Services More ❯

to launch new pricing initiatives across international markets Define international pricing strategies for new product launches in partnership with product and business model strategy teams Analyse pricing performance and customer metrics to guide short- and long-term decisions Leverage data and market insights to inform International Pricing Strategy and identify new opportunities within the pricing landscape Provide clear documentation … the tech industry, ideally in pricing, strategy, or product roles or equivalent practical experience BS Degree in Business Administration, Economics, Finance is preferred Strong storytelling skills using data and customer insights to influence decisions Proven ability to collaborate across functions and build alignment in a matrixed environment A proactive attitude with a strong sense of ownership from idea generation More ❯

to launch new pricing initiatives across international markets Define international pricing strategies for new product launches in partnership with product and business model strategy teams Analyse pricing performance and customer metrics to guide short- and long-term decisions Leverage data and market insights to inform International Pricing Strategy and identify new opportunities within the pricing landscape Provide clear documentation … the tech industry, ideally in pricing, strategy, or product roles or equivalent practical experience BS Degree in Business Administration, Economics, Finance is preferred Strong storytelling skills using data and customer insights to influence decisions Proven ability to collaborate across functions and build alignment in a matrixed environment A proactive attitude with a strong sense of ownership from idea generation More ❯

to launch new pricing initiatives across international markets Define international pricing strategies for new product launches in partnership with product and business model strategy teams Analyse pricing performance and customer metrics to guide short- and long-term decisions Leverage data and market insights to inform International Pricing Strategy and identify new opportunities within the pricing landscape Provide clear documentation … the tech industry, ideally in pricing, strategy, or product roles or equivalent practical experience BS Degree in Business Administration, Economics, Finance is preferred Strong storytelling skills using data and customer insights to influence decisions Proven ability to collaborate across functions and build alignment in a matrixed environment A proactive attitude with a strong sense of ownership from idea generation More ❯

Proposition Manager, you'll be responsible for assisting in advancing retirement propositions. You'll collaborate with internal and external stakeholders to make impactful changes across product, investment strategy, and customer engagement-ensuring our offerings are truly fit for purpose in today's evolving retirement landscape. We need someone with a strong technical foundation and a passion for innovation in … retirement solutions, confident and capable of combining market, commercial, and customer insights to create great propositions for our customers. The ideal candidate brings: Deep expertise in the UK DC pensions market, with a preference for retirement/decumulation experience. A robust grasp of both technical and customer-focused elements of retirement proposition management Experience guiding proposition changes across … commitment to helping customers-especially under-served groups-navigate complex retirement decisions Co-ownership of the retirement proposition and driving its evolution. Collaborating across teams to deliver improvements in customer outcomes and product performance, and championing innovation and inclusivity in retirement communications and product design. The minimum criteria for this role are: Must have pensions experience with a good More ❯

our customers safe Quickly launch new countries by writing modular and configurable code to adapt to market specific and evolving requirements Use data to drive decision making and identify customer insights Automate processes and partner failover to reduce support load and keep our customers happy Contribute to our customer-facing REST API core functionalities Must-have requirements You … to-end. 6-Month Metrics Lead a High-Impact Technical Project : Drive the architecture and delivery of a significant backend service or API enhancement (e.g. multi-country rollout or customer-facing API improvements). Improve System Resilience : Design and implement automated failover or retry logic for at least one critical payment flow to reduce downtime and improve customer More ❯

computer imaging products. These products are used in many areas of science and industry, including manufacturing, life sciences, medical imaging, robotics and security, with many products targeted to specific customer requirements. The current range of products can be seen on the company's website. The type of customers we have, are in general, medium to large companies with which … high-performing sales team to exceed goals. Identify new business opportunities, channels, and partnerships for revenue growth. Product & Market Development Collaborate with R&D/product teams to shape customer-driven product strategy. Define pricing, positioning, and promotion strategies for product lines. Reporting & Performance Track and analyse KPIs, delivering regular performance reports with insights and improvement plans. Ensure accountability … relentless focus on targets, learning, and improvement. Strong Communication: Exceptional at engaging internal teams and external stakeholders. Data-Driven: Comfortable making decisions based on performance data, market trends, and customer insight. More ❯

to bring workplace culture to life. No matter where in the world employees log in from. As we grow globally (and fast!), we're looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. If you're all about building relationships, solving problems before they even appear … regular check-ins (weekly/biweekly) and keep track of progress like a pro. Running Executive Business Reviews that show real value. Understanding what success looks like for each customer and help them get there. Bringing customer insights back to our team-be their voice and advocate for product improvements. Keeping things running smoothly, proactively solve problems, and … a big presentation. Think strategically and constantly ask, "How can we do this even better?" Write clearly and professionally, with a strong grasp of tone, structure, and audience. Bring Customer Success experience, knowing what works-and what doesn't. Preferably 8+ years within CS-space from SaaS. Solve problems proactively and creatively, always thinking outside the box. Work confidently More ❯

month parental leave cover to drive the strategy and execution across their market leading CCaaS platform. This is a mission-critical product within the portfolio aimed at providing customer with exceptional, AI driven and cost-efficient customer service. You'll own the global strategy and roadmap for the group, driving development milestones and coach, manage and mentor a … talented team of Product Managers. The role offers a unique opportunity to to transform customer insights into product innovation whilst influencing at a global scale. Some key requirements include: Proven experience managing and scaling multiple product teams, with a focus on coaching and mentoring. Strong commercial acumen, particularly around GTM and pricing. Background in retail operations and or contact … discretionary bonus, private medical and life assurance with a competitive base salary of up to £130k. If you're an experienced product leader looking to drive AI adoption within customer care, for a mission driven business having a tangible, positive impact on society, then please apply today. Rates depend on experience and client requirements Job Information Job Reference: JO More ❯

user research and rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience Advocate customer inclusion - what … interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape - ideally, you'll have experience in financial services A collaborative mindset to work closely and quickly with a multi-disciplinary team Strong … to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities Strong advocacy of customer inclusivity and accessibility About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all More ❯

world-class investors and already transforming how millions of people interact with money. Their mission is to make financial services simpler, smarter, and fairer through cutting-edge technology and customer-first design. With operations expanding across new markets, this is your chance to join at a pivotal stage of growth and play a leading role in shaping the future … and commercial teams to deliver solutions that delight customers and scale globally. What you’ll be doing: Leading the product vision and roadmap for a key product line Translating customer insights and data into impactful features Partnering with engineering and design to ship products at speed Owning metrics that drive engagement, adoption, and revenue growth Creating an environment of … For: Strong experience as a Product Manager (FinTech or SaaS background highly valued) Confidence using data to guide decisions and measure outcomes Empathy for end users and passion for customer-focused innovation Clear communicator and natural collaborator across technical and non-technical teams Entrepreneurial mindset – thrives in dynamic, high-growth environments Why Join Us? Generous package – £75–90K base More ❯

UX Designer - Circa £50,000 - Remote Working We are currently working alongside an online marketplace who are on a mission of being the best choice for every customer, everywhere. They have recently been named one of the UK's fastest-growing tech companies and are continuing to grow at a rapid rate. Job overview: As a UX Designer, you … to create designs that not only meet the requirements of our users but also align with the business objectives. Key Responsibilities: Create meaningful and intuitive user experiences by understanding customer insights, business requirements and technical constraints Gather and evaluate user requirements in collaboration with product managers, developers and design colleagues Create wireframes, prototypes, flow diagrams, storyboards and mock-ups More ❯