26 to 50 of 98 Remote/Hybrid Customer Insight Jobs

across multiple markets. Key Responsibilities Develop and lead EMEA brand strategy for consumer hardware and wearable products. Build a deep understanding of market trends, customer insights, and cultural nuances across EMEA. Translate insights into actionable marketing briefs and partner with creative teams to develop impactful campaigns. Oversee campaign execution ...

Central London Duration: 6 months (initial) Rate: £650-£750 per day (Inside IR35) Main Duties & Responsibilities Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise. Serve as technical lead for Dynamics 365 , providing expert advice on all aspects of Dynamics … . Understanding of MS licensing and SharePoint technologies. PowerShell scripting and Azure DevOps/GitHub experience (desirable). Essential Skills Strong Dynamics 365 experience- Customer Insights - Data & Journey and Dynamics 365 Sales . Knowledge of out-of-the-box CRM configuration and customization. Experience integrating Dynamics 365 with third ...

products, and geographies Build account plans, forecasts, and run regular QBRs Spot risks and opportunities early and work cross-functionally to resolve them Feed customer insight back into Product and Leadership teams About You 2+ years in Account Management/Customer Success within SaaS Comfortable working with ...

products, and geographies Build account plans, forecasts, and run regular QBRs Spot risks and opportunities early and work cross-functionally to resolve them Feed customer insight back into Product and Leadership teams About You 2+ years in Account Management/Customer Success within SaaS Comfortable working with ...

correlate telemetry and threat intelligence Reduce noise, validate detections, and tune signals at scale Rapidly respond to emerging threats and translate exploitation into customer insights Produce detection research, threat reports, and mentor peers on detection standards About you 5+ years in detection engineering, threat research, SOC, IR, or offensive ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

team, we are looking for you to join us as Art Director Digital Touchpoint (all genders) What You'll Do: Design and shape digital customer experiences across CRM platforms, websites, and multi-channel touchpoints. Transform customer insights and business objectives into compelling creative concepts - including personalized campaigns, email ...

revenue opportunities. Support the implementation of new pricing approaches – monitoring performance and ensuring pricing governance. Key Accountabilities: Data Analysis & Reporting Collect, organise, and analyse customer and commercial data. Support pricing analysis and prepare data-driven recommendations. Build and maintain reports and dashboards to track performance. Market Research Conduct desk … research on competitors, market trends, and industry developments. Support the creation of market intelligence reports. Benchmark customer and competitor pricing information. Customer Research Assist in preparing and conducting customer interviews and surveys. Summarise and present customer insights in a clear, structured way. Collaborate with product, sales ...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

hands-on Product Manager that will lead the product vision, strategy, and execution, ensuring their innovative product offerings align with market demands and customer needs. You will own the end-to-end product lifecycle, driving a customer-focused approach, and have leadership over the design and user experience … Market Focus & Ownership of Design Cross-functional Leadership - Work closely with engineering, marketing, sales, and operations to ensure smooth execution of the product roadmap. Customer Experience & Research - Voice of the Customer & User Experience (UX) Digital & Data Integration - Data-Driven Decision-Making & Technology Alignment Market Research & Competitive Landscape - Competitive ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

strategic objectives. Drive market penetration, revenue growth, and profitability across product and service lines. Monitor and analyze market trends, competitor activity, and customer insights to identify opportunities. Partner with regional sales teams to deliver training, tools, and resources that support successful selling. Collaborate with marketing to ensure campaigns … messaging align with customer needs and value propositions. Support pricing strategy, discount structures, and channel programs to maximize sales effectiveness. Build strong relationships with dealers, distributors, and key accounts to enhance customer satisfaction and loyalty. Act as the voice of the customer in internal decision-making, ensuring ...

understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold's value and handle objections confidently Move deals ...

understand . There’s over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We’re a growing team … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold’s value and handle objections confidently Move deals ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

looking for Machine Learning Application Engineer who shares our passion for authentic innovation, trusted partnerships, bold decisions and a relentless focus on customer success. What You Will Do You will support and evolve our Machine Learning capabilities in our MLA (Machine Learning Assistant) app. The MLA helps users train … fast-running surrogate models in "software in the loop" applications, all the way to offering extremely fast on-chip predictivity. This role blends customer engagement, technical depth, and product management. You'll work independently and collaboratively to drive innovation, solve complex challenges, and deliver impactful solutions in applied machine ...

accountability, creativity, and impact. You collaborate deeply and frequently across the organization with other teams and functions, including: Product, Technology, Finance, Operations, Data, Customer Service, and more. You use data, experimentation, and customer insights to prioritize initiatives that drive tangible improvements to buyer trust, engagement, and lifetime value. … build a highly functional team , with strong partnership between Product, Design, Research, and Engineering functions to ensure seamless customer experiences, consistent delivery, and technical excellence. You serve as the primary voice of the buyer in company wide strategy discussions, influencing decisions across the organization. What sets you apart Seasoned ...

exceeding expectations and making a real impact, this could be a great opportunity for you. You will: Own and manage all aspects of allocated customer accounts, acting as the main point of contact. Drive account growth by identifying opportunities, up-selling, cross-selling, and securing contract renewals … exceed your sales targets. Deliver accurate monthly and annual revenue forecasting and provide regular customer reports. Ensure overall customer satisfaction and handle stakeholder escalations with confidence. Coordinate internal teams to deliver compelling proposals and successful project outcomes. Gather and share customer insights to help shape the Littlefish ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...