26 to 50 of 310 Remote Customer Insight Jobs

Join to apply for the Senior Data Analyst role at BBC JOB DETAILS JOB BAND: D CONTRACT TYPE: 12 month Fixed-term Contract, Full-time/Attachment. DEPARTMENT: Chief Customer Officer Group LOCATION: London Broadcasting House, Hybrid PROPOSED SALARY RANGE: £45,000-£55,000 + London weighting; depending on relevant skills, knowledge and experience. The expected salary range for … Analyst to help us to maximise the value we deliver to the UK population through the BBC’s portfolio. You’ll join the Central Analytics team in the Chief Customer Officer Group which also includes Research, Marketing and the Licence Fee Unit. You will also closely collaborate with other divisions including Content, Strategy and Product. WHY JOIN THE TEAM … In this exciting and varied role, you will have the opportunity to work on projects across the whole BBC portfolio to uncover customer insights that empower data-driven decision-making and build new data solutions to support our self-serve capabilities. Your Key Responsibilities And Impact Lead on large-scale analytics projects and the delivery of data insights at More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯

Microsoft Power Platform and web technologies including SQL database design and development, HTML, and JavaScript. • Microsoft Dynamics 365: Deep understanding of Dynamics 365 cloud-based applications such as Sales, Customer Service, Customer Insights. • Power Platform: Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience in building and extending model-driven and canvas apps. • Experience More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty … programmes, promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty … programmes, promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in Python More ❯

Manager, Data & Analytics, Global Insight Join to apply for the Manager, Data & Analytics, Global Insight role at Women in Data Continue with Google Continue with Google Manager, Data & Analytics, Global Insight 2 days ago Be among the first 25 applicants Join to apply for the Manager, Data & Analytics, Global Insight role at Women in Data Get … with Google Continue with Google Continue with Google Continue with Google Continue with Google Direct message the job poster from Women in Data APPLY HERE: Manager, Data & Analytics, Global Insight Hybrid working – Central London office Salary and benefits in line with industry Job Reference J12978 Reporting to: VP, Data & Analytics (New York) About Fremantle Join the place creatives call … teams and on our shows, and we commit to creating opportunities for talent by being inclusive in all that we do. The Role and the team Fremantle’s Global Insight Department plays a pivotal role in analysing performance metrics, audience behaviours, and content trends. The Data & Analytics team within this department is responsible for developing and maintaining the company More ❯

user experience through data insights and product knowledge. Collaborate with stakeholders across our B2B teams, helping them make the most of our data. Contribute to the data, analytics, and customer insight team culture—sharing knowledge and championing how we can drive value for the business. How you’ll do it: You’ll use, build expertise in, and be … language models (LLMs) into data analysis and narrative building where appropriate. If you're data-led, impact-driven, and keen to improve people’s financial outcomes through evidence and insight, this is an excellent opportunity to grow within a supportive and experienced Analytics team. We are open to discussing working patterns. We welcome all internal applicants to apply for … requirements):Flexible and agile working | Nest Pensions For more information about our recruitment processclick here Directorate/Department Overview Nest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and More ❯

lead end-to-end projects, and deliver actionable insights through data storytelling. Key Responsibilities: Define analytical approaches to solve business challenges Explore and work with relevant data sources Create insight-led storytelling using tools like Tableau or Power BI Analyse campaign performance (MMM, attribution, ROI) Support commercial decisions via segmentation and customer insights What We’re Looking For … Strong SQL and data visualisation experience 3+ years in marketing or commercial analytics Proven campaign analysis and performance insight expertise Clear communication and stakeholder management skills Bonus: Python or consulting experience Interview Process: Stage 1: Video interview with VP of Data Stage 2: In-person interview with senior leadership Stage 3: Stakeholder interviews (cross-functional), including verbal and numerical More ❯

Location United Kingdom,--Birmingham Job Type Permanent Description Job Advertisement: Junior Data Analyst with a Strong Focus on Customer Service Position: Junior Data Analyst Location: Birmingham (south west) hybrid working Employment Type: Full-Time About Us: Our client is a dynamic and innovative company dedicated to providing exceptional services to our customers. They pride themselves on their commitment to … excellence, customer satisfaction, and continuous improvement. As they continue to grow, they are seeking a talented Junior Data Analyst with a strong focus on customer service to join their team. Job Description: Are you passionate about data and customer service? Do you have a keen eye for detail and a knack for transforming data into actionable insights … If so, we have an exciting opportunity for you! As a Junior Data Analyst, you will play a crucial role in their Customer Service Analytics team, helping them enhance the customer experience through data-driven decisions. Key Responsibilities: Data Analysis: Collect, analyze, and interpret customer service data to identify trends, patterns, and insights. Customer Insights: Provide More ❯

retail consumer facing mobile application proposition for Foresters. It involves defining the apps vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the applications development New product/proposition development including initial life cycle management Identifying priority problems to solve and customer … to meet, ensuring propositions are commercially viable, technically feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing More ❯

consumer facing mobile application proposition for Foresters. It involves defining the app’s vision, developing its core features, and managing its end-to-end delivery to ensure a compelling, customer-centric digital experience. The position requires close collaboration with internal teams and third-party partners, translating customer needs and business objectives into functional requirements and engaging user journeys. … mobile product development, particularly within financial services, and a solid understanding of regulatory frameworks such as the FCA Consumer Duty. Your day to day will include: Gathering and understanding customer needs, competitive landscape, and market trends to inform the application’s development New product/proposition development including initial life cycle management Identifying priority problems to solve and customer … to meet, ensuring propositions are commercially viable, technically feasible and usable for customers Discover and prioritise optimisation opportunities that allow for continuous improvement of product outcomes and experience for customer Collaboration with 3rd parties, technical product managers, designers, developers, and marketing teams. Ensuring adherence to contractual agreements and best practices and product requirements as set out by Foresters Managing More ❯

implement configuration changes and patches. Provide 2nd/3rd line support for end-users and resolve system issues. Skills, Experience & Qualifications Proven experience administering, configuring and customising Dynamics 365 Customer Engagement (CRM) applications, in particular Customer Insights - Journeys, Customer Service Hub, Sales Hub. Proficient in Power Platform administration: Power Apps, Power Automate (Flow), and Power BI. Experience More ❯

and ensuring compliance and risk are effectively managed. You'll work cross-functionally with teams across technology, operations, finance, and the front line, while championing the voice of the customer in everything we do. Responsibilities: Support and manage the delivery of human digital propositions from concept to launch, aligned with the bank's product strategy and vision for the … future of banking Manage the current account product roadmap, informed by market trends, customer insights, and strategic priorities Use data and reporting to build a deeper understanding of customer needs and identify opportunities to enhance their experience Ensure positive customer outcomes across the entire product lifecycle Align product development and delivery with Cynergy Bank's strategic goals … Manage internal communication plans to support product launches and ongoing engagement working with Marketing for external and customer communications Monitor and analyse product performance, including P&L, customer usage, and key success metrics Understand and manage regulatory, risk, and compliance requirements relevant to the product Collaborate across business areas and digital channels to strengthen the overall customer More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between … leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce … roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve … website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user More ❯

relationships with key decision-makers, executives, and strategic partners to accelerate growth, ensuring a partner-first mindset and enabling digital transformation for customers. Stay ahead of market trends, monitor customer needs, and evaluate competitive activities, adjusting strategies to ensure the company’s market leadership in GROW & AI and public cloud services. Operational Excellence and Performance Monitoring: Define key performance … evolving to meet emerging market needs and technological trends. Lead the company’s transformation initiatives, emphasizing non-linear growth strategies that leverage digital sales, automation, and GROW & AI-driven customer engagement. Champion a culture of continuous improvement, experimenting with new approaches to unlock business potential and create competitive differentiation. What you bring 15+ years of experience in sales and … are aligned to drive growth and innovation. Sales Leadership: Expertise in complex solution sales, particularly in GROW & AI, cloud, and SaaS, with a focus on long-cycle, high-value customer relationships. Cross-Functional Collaboration: Proficiency in working across sales, marketing, finance, product development, and partner teams to drive alignment and achieve objectives. Market and Customer Insight: Deep More ❯

digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within … business priorities. Key Responsibilities Lead, mentor and develop a high-performing team of analysts. Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. Use SQL to manipulate data from our Google BigQuery (GBQ More ❯

days ago London, England, United Kingdom 6 days ago Data Management Analyst - 12 month contract London, England, United Kingdom 5 days ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 1 day ago Data Management Analyst, 12:00pm- 8:00pm BST Sandwich, England, United Kingdom 3 days ago London, England, United Kingdom More ❯

Job Title: Retention Manager Client Location: London - Hybrid Starting: ASAP Salary/Pay Rate: £322.56 - £358.40 per day PAYE Duration: 24 months Job Description: Are you passionate about driving customer engagement and loyalty through strategic marketing initiatives? We’re seeking a Retention Manager to join our client's high-performing team and take ownership of retention strategies across web … app, email, direct mail, and more. Reporting to the Director of Retention, this role is pivotal in enhancing customer lifetime value by designing and executing impactful campaigns that put the customer at the heart of every decision. Key Responsibilities: Lead and manage multi-channel retention initiatives across digital and offline platforms. Plan, execute, and analyse A/B … of campaign creative and ensure accurate localisation for relevant markets. Track key performance metrics and prepare regular performance reports. Keep abreast of digital marketing innovations and best practices in customer retention. Document testing outcomes and processes to build a robust knowledge base. Support the creation of reports and presentations for senior stakeholders. About You: You’re an analytical thinker More ❯

Job Title: Retention Manager Client Location: London - Hybrid Starting: ASAP Salary/Pay Rate: £322.56 - £358.40 per day PAYE Duration: 24 months Job Description: Are you passionate about driving customer engagement and loyalty through strategic marketing initiatives? We’re seeking a Retention Manager to join our client's high-performing team and take ownership of retention strategies across web … app, email, direct mail, and more. Reporting to the Director of Retention, this role is pivotal in enhancing customer lifetime value by designing and executing impactful campaigns that put the customer at the heart of every decision. Key Responsibilities: Lead and manage multi-channel retention initiatives across digital and offline platforms. Plan, execute, and analyse A/B … of campaign creative and ensure accurate localisation for relevant markets. Track key performance metrics and prepare regular performance reports. Keep abreast of digital marketing innovations and best practices in customer retention. Document testing outcomes and processes to build a robust knowledge base. Support the creation of reports and presentations for senior stakeholders. About You: You’re an analytical thinker More ❯

Social network you want to login/join with: We are seeking a data-driven CRM and Martech expert to take ownership of our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM … Data and Martech Manager, you will leverage customer data to deliver impactful marketing campaigns and automation programs. You will be the go-to expert for our customer data platform (Bloomreach), responsible for platform optimization, data integration, and campaign effectiveness. You will collaborate closely with marketing and business stakeholders, combining technical expertise with strategic thinking to build smart workflows … we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe). Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, maintaining strong relationships with the vendor and internal teams. Develop, execute, and monitor multi-channel CRM campaigns More ❯

across key markets and analysing performance metrics. This role involves close collaboration with cross-functional teams - such as marketing, merchandising, design and DevOps - to optimise website functionality, elevate the customer experience and drive online sales performance. We’re looking for a data-driven professional with exceptional organisational skills to help drive our continued growth. Key Responsibilities Website Performance & Trading … and campaigns, ensuring seamless execution across all channels and markets. Complete all general administration tasks and ad hoc business projects as directed. Data Analysis & Reporting Analyse website data and customer journey insights to optimise online performance to support business decision-making. Utilise tools like Google Analytics to produce insights on user behaviour and customer journey trends. Contribute to … etc.) for new season and new product launches as well as launching new marketing campaigns. Manage the execution and maintenance of blog content across all regions. Collaborate with the Customer Service team to improve user satisfaction and engagement. Requirements Proven e-commerce experience, preferably in fashion or jewellery. Strong analytical skills to interpret sales data and customer insights. More ❯