51 to 75 of 320 Remote Customer Insight Jobs

City Of London, England, United Kingdom £100,000.00 - £110,000.00 4 days ago London, England, United Kingdom 15 hours ago Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight London, England, United Kingdom 2 days ago Kensington, England, United Kingdom 1 month ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom More ❯

Social network you want to login/join with: We are seeking a data-driven CRM and Martech expert to take ownership of our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM … Data and Martech Manager, you will leverage customer data to deliver impactful marketing campaigns and automation programs. You will be the go-to expert for our customer data platform (Bloomreach), responsible for platform optimization, data integration, and campaign effectiveness. You will collaborate closely with marketing and business stakeholders, combining technical expertise with strategic thinking to build smart workflows … we also welcome applications from candidates with experience in similar CDPs or CRMs (e.g., Salesforce, Adobe). Key Responsibilities: Lead CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, maintaining strong relationships with the vendor and internal teams. Develop, execute, and monitor multi-channel CRM campaigns More ❯

across key markets and analysing performance metrics. This role involves close collaboration with cross-functional teams - such as marketing, merchandising, design and DevOps - to optimise website functionality, elevate the customer experience and drive online sales performance. We’re looking for a data-driven professional with exceptional organisational skills to help drive our continued growth. Key Responsibilities Website Performance & Trading … and campaigns, ensuring seamless execution across all channels and markets. Complete all general administration tasks and ad hoc business projects as directed. Data Analysis & Reporting Analyse website data and customer journey insights to optimise online performance to support business decision-making. Utilise tools like Google Analytics to produce insights on user behaviour and customer journey trends. Contribute to … etc.) for new season and new product launches as well as launching new marketing campaigns. Manage the execution and maintenance of blog content across all regions. Collaborate with the Customer Service team to improve user satisfaction and engagement. Requirements Proven e-commerce experience, preferably in fashion or jewellery. Strong analytical skills to interpret sales data and customer insights. More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

Decision Making Use analytics, user research, and A/B testing to refine and optimise product features. Define and track KPIs to measure product success and user engagement. Leverage customer insights to continuously improve the user experience. Customer-Centric Execution Champion a seamless, intuitive, and engaging financial management experience. Work with UX/UI teams to create user … partners, to drive product adoption. Communicate product vision effectively across the organisation. About You As Principal Product Manager, you are forward-thinking with a passion for technology, innovation, and customer experience in the fintech space. You have a strategic mindset and a hands-on approach, thriving at the intersection of business, technology, and design. You excel at transforming complex … challenges into seamless, user-friendly solutions. You possess a deep understanding of data-driven decision-making, leveraging customer insights, analytics, and market trends to drive product growth. Comfortable in both technical discussions with engineers and strategic presentations to executives, you balance creativity with commercial impact. You embrace an agile mindset, working iteratively to test, learn, and refine, all while More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Plan, execute, and optimise multi-channel digital marketing campaigns - including paid media, SEO, email, and social media - to drive lead generation and customer engagement Use … channels including SEO, PPC, email marketing, social media advertising, and multi-channel content strategy AI-Enhanced Marketing Proficiency: Knowledge of LLMs and their application in digital content creation and customer engagement strategies. Industry Knowledge: Solid understanding of the Financial Services sector (desired), including financial products, regulatory frameworks, and market trends to ensure marketing strategies are targeted, compliant, and effective … Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager, and social media scheduling and reporting tools Content Development: Skilled in writing engaging, accurate, and SEO-optimised More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Plan, execute, and optimise multi-channel digital marketing campaigns - including paid media, SEO, email, and social media - to drive lead generation and customer engagement Use … channels including SEO, PPC, email marketing, social media advertising, and multi-channel content strategy AI-Enhanced Marketing Proficiency: Knowledge of LLMs and their application in digital content creation and customer engagement strategies. Industry Knowledge: Solid understanding of the Financial Services sector (desired), including financial products, regulatory frameworks, and market trends to ensure marketing strategies are targeted, compliant, and effective … Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager, and social media scheduling and reporting tools Content Development: Skilled in writing engaging, accurate, and SEO-optimised More ❯

efficiency of key controls. This role is for a 12 month fixed term contract within our first line financial crime analytics team and will see you specialise in AML Customer Risk Assessment. The team’s aim is to protect the Society and our members from financial crime, ensuring we achieve regulatory and legal compliance in a way that optimises … date, so please apply as soon as you can. What you’ll be doing You’ll be working with established frameworks, leading a new team to build out the Customer Risk Assessment controls for Nationwide’s Business and Non-Retail customers. This includes driving the uplift and re-design of the Non-Retail Customer Risk Assessment. You’ll … be responsible for managing the team delivering this review and re-design, including risk mapping and/or gap analysis, calibration of model output and documentation of the redesigned Customer Risk Assessment methodology. In addition to this, you’ll be responsible for communicating updates and progress to your Senior Manager, implementing appropriate quality controls and reporting into financial crime More ❯

Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust … word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role … sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development More ❯

and ensuring compliance and risk are effectively managed. You'll work cross-functionally with teams across technology, operations, finance, and the front line, while championing the voice of the customer in everything we do. Responsibilities: Support and manage the delivery of human digital propositions from concept to launch, aligned with the bank's product strategy and vision for the … future of banking Manage the current account product roadmap, informed by market trends, customer insights, and strategic priorities Use data and reporting to build a deeper understanding of customer needs and identify opportunities to enhance their experience Ensure positive customer outcomes across the entire product lifecycle Align product development and delivery with Cynergy Bank's strategic goals … Manage internal communication plans to support product launches and ongoing engagement working with Marketing for external and customer communications Monitor and analyse product performance, including P&L, customer usage, and key success metrics Understand and manage regulatory, risk, and compliance requirements relevant to the product Collaborate across business areas and digital channels to strengthen the overall customer More ❯

is to drive viral, advocacy-led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need somebody to lead us through … driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we deliver this core strategy. The three core deliverables of this role: Lead the exec … team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to enhance performance delivery across all teams. Responsibilities Strategy & Leadership With More ❯

that improve efficiency, reduce costs, and enhance quality. Inventory Management: Monitor stock levels and develop systems to ensure optimal inventory and minimise waste. Demand Forecasting: Analyse trends and predict customer needs to align supply accordingly. Sales & Marketing Insight: Deliver clear, accurate data to support sales planning, promotional timing, and stock rotation. Cost Analysis: Identify cost-saving opportunities while … Kingdom 3 days ago City Of London, England, United Kingdom £500.00-£597.00 1 week ago Feltham, England, United Kingdom 1 week ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 3 days ago London Area, United Kingdom £60,000.00-£75,000.00 6 hours ago London, England, United Kingdom 1 week ago Greater London More ❯

we're not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a workplace … Role Product Managerat SO ENERGY Reporting into our Product Lead, Lydia Smith , we're looking for a Product Manager to join the team. We are seeking a motivated and customer-focused Product Manager to join So Energy. In this role, you will be a key contributor to the product vertical, collaborating with engineering, design, data, and business teams to … deliver innovative and impactful solutions. You will support the Product Lead in driving product strategy, managing roadmaps, and enhancing digital customer experiences. This role requires a detail-oriented professional with strong problem-solving skills, a data-driven mindset, and the ability to balance customer needs with business priorities. Your Impact In this hands-on, customer-focused role More ❯

digital platforms such as Apple, Google and Meta. Within GOP, the Data team plays a pivotal role in delivering data-led decision making. We combine analytics, market intelligence and customer insight to ensure we keep the customer at the heart of everything we do. About the Role As Analytics Manager, you will lead the analytics function within … Key Responsibilities + Lead, mentor and develop a high-performing team of analysts. + Act as the go-to analytics expert within GOP, setting the benchmark for excellence in insight and reporting. + Respond to analytics briefs from stakeholders across News UK, delivering actionable insights that support data-informed decisions. + Use SQL to manipulate data from our Google More ❯

Intelligence team that is primarily responsible for our core data model and dashboards You'll thrive in a unique and varied role, while shaping the way we provide our customer experience Joining Cushon, you’ll help our customers get comfortable with their finances, and support our vision, being responsible for backend data modelling, ETL, and regulatory reporting We are … of interviewing at NatWest Cushon by 2x Get notified about new Senior Business Intelligence Analyst jobs in London, England, United Kingdom . Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago Greater London, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks ago City Of London, England, United More ❯

England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks More ❯

Data & Analytics Consultant – Credit Risk - £90,000- Hybrid (London) London Area, United Kingdom £80,000.00 - £90,000.00 14 hours ago Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight London, England, United Kingdom 2 days ago London, England, United Kingdom 10 hours ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks More ❯

UK) This role is with a leading Technology Consultancy known for delivering innovative enterprise digital transformation solutions. You will play a major part in shaping business solutions and driving customer success. They are looking for a technical specialist with a focus on strategy, presales, and expertise in Microsoft Business Applications to lead early-stage client engagements and shape go … to-market initiatives focused on Dynamics 365 Customer Engagement and the Power Platform . Key Responsibilities: Drive and execute GTM and presales strategy aligned to business goals Lead discovery sessions, qualify opportunities, and shape winning value propositions Design and present scalable D365 CE and Power Platform solutions aligned with best practices Own and grow key relationships with a leading … rates What You’ll Bring: 7+ years in presales, solution architecture, or consulting with a strong Microsoft Dynamics 365 CE and Power Platform focus Deep technical knowledge in Sales, Customer Service, Customer Insights, and Copilot Proven ability to translate business needs into scalable, cloud-based solutions Strong stakeholder management and communication skills Track record in managing vendor relationships More ❯

Campaign Manager.The CRM Campaign Manager will play a crucial role in managing a team to Specialists to lead the development, execution, and optimisation of innovative CRM campaigns that drive customer engagement, loyalty, and retention. This role combines strategic thinking with practical execution and team leadership, aiming to leverage data-driven insights and the latest technological advancements to deliver personalised … customer experiences. Key responsibilities also include: •Team Leadership: Manage and develop a team of CRM Specialists, setting clear goals, providing ongoing coaching, and fostering a collaborative and innovative work environment. •Campaign Strategy Development: Lead the creation of comprehensive CRM campaign strategies that align with the department's vision and business objectives, focusing on customer engagement, retention, and value … maximisation. •Cross-Functional Collaboration: Work closely with other departments to ensure a cohesive and integrated approach to customer engagement. •Data-Driven Decision Making: Utilise data analytics and customer insights to inform campaign strategies, ensuring a deep understanding of customer behaviour and preferences to drive personalisation and relevance. •Performance Optimisation: Continuously monitor, analyse, and report on campaign performance More ❯

to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis: Use AI to analyze … customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics: Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring: AI can evaluate creditworthiness more accurately … by analyzing a wider range of data points. Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns: Use AI to target customers with tailored marketing campaigns based on More ❯

committed to delivering results, we want to hear from you. Key responsibilities include: Product Strategy & Roadmap Own the roadmap for a key strategic product, ensuring alignment with company strategy, customer needs, and market trends. Translate vision into actionable initiatives, prioritised backlogs, and measurable goals. Evaluate and adjust priorities regularly based on input from stakeholders, customer feedback, and evolving … drive adoption and ROI. Cross-Functional Collaboration Facilitate and lead key Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Act as the voice of the customer and the business in discussions with technical teams, ensuring development efforts meet intended outcomes. Work closely with support and implementation teams to understand customer pain points and opportunities … Assurance Gather input from multiple departments and stakeholders to define detailed product requirements and user stories. Define clear and testable acceptance criteria to ensure all deliverables meet business and customer expectations. Support QA efforts by validating that delivered solutions meet requirements before release. Technical Documentation & Internal Enablement Produce and maintain product specifications, user guides, process diagrams, and internal support More ❯

than ourselves. The Solution Architect at Matillion plays a key role in securing the technical win and maximizing ACV with prospective enterprise customers. This role is responsible for qualifying customer use cases, demonstrating how Matillion’s solutions solve their challenges, managing software trials, and driving business value through the platform. The Solution Architect is a consultative and adaptable team … player who combines solution selling, technical expertise, and a customer-centric approach to engage in high-level technical discussions and foster long-term customer relationships. Duties and Responsibilities Responsibilities will include: Discovering Customer Requirements: Diagnose technical and business pain, confirming root causes and negative consequences. Engage key stakeholders to confirm desired future state, mapping it to success … metrics and business outcomes. Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams. Qualifying Use Cases: Deliver tailored demos that align with business issues, decision criteria, and outcomes. Articulate how our platform solves customer challenges, differentiate against competitors, and verify with real-world proof points. Validating Solution Fit: Lead workshops or More ❯

We are looking for a data driven CRM and Martech expert to take ownership of a our customer data platform. As part of our dynamic Direct to Consumer marketing team, you will help us drive customer growth, boost engagement, and improve marketing performance across all channels. About the Role: As our CRM Data and Martech Manager, you'll … play a key role in leveraging customer data to deliver impactful marketing campaigns and automation programmes. You'll be the go to expert for our customer data platform (Bloomreach) and take ownership of platform optimisation, data integration, and campaign effectiveness. You'll work closely with marketing and business stakeholders, combining technical know how with strategic thinking to build … welcome applications from candidates with experience in similar CDPs or CRMs (e.g. Salesforce, Adobe, etc.). Key Responsibilities: Lead on CRM segmentation, campaign targeting, and automation workflows across the customer lifecycle. Act as a super user and owner of the Bloomreach platform, building strong relationships with the vendor and internal teams. Develop, execute and track multi channel CRM campaigns More ❯

and with our clients, with opportunity to grow and develop. MINIMUM (ESSENTIAL) REQUIREMENTS Expertise in Microsoft Dynamics and Power Platform Products : Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. Familiarity with Related Technologies : Understand the use and benefits of combining related More ❯