51 to 75 of 114 Remote Customer Insight Jobs

THE OPPORTUNITY Title: Data Analyst, Financial Strategy and Customer Operations Location: Midlands, UK (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We … pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce … hear about YOU. Job summary: Iron Mountain is seeking a highly analytical and detail-oriented Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will provide critical support for our expanding logistics, financial, and customer operations. In this role, you will work cross-functionally with supply chain, finance, and customer More ❯

at the heart of the company's strategic and technical direction. This role partners closely with the executive team to chart a path from core technological advantage and market insight to scalable, repeatable product offerings that can be deployed across multiple industries. This role demands comfort with ambiguity. The ideal candidate thrives in complex, evolving environments and has the … product team. Define hiring needs, set structure, and shape the culture of the product function. Establish robust product management practices - prioritisation, planning, validation, release, iteration, and learning. Champion continuous customer insight, feedback loops, and product analytics to drive improvement. Ensure a strong technical interface with engineering and research, supporting the translation of cutting-edge innovation into world-class More ❯

in the office for collaboration and is easily commutable from Northampton, Rugby, Warwickshire, Birmingham, Milton Keynes. What youll be doing: Configuring Dynamics 365 like a pro (Sales, Field Service, Customer Insights the whole gang) Building slick Power Platform solutions that users actually love Integrating with internal and third-party systems (because silos are so 2010) Mentoring junior devs and More ❯

Transformation Manager : You have a previous management experience : at least 5 years . You have an important proven experience ideally of 10 years in one of these sectors: analytics, customer insights, strategy and management consultancy, digital transformation, technology . You have good skills in providing guidance, support, and development opportunities for team members. You have an ability to communicate More ❯

while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Senior Data Analyst, Financial Strategy and Customer Operations Location: UK Midlands (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build … customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring … about YOU. Job summary: Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will play a key part in supporting our expanding contract logistics and on-demand storage operations. This role is for a strategic thinker who can transform complex More ❯

and go-to-market planning. Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Understanding of marketing principles, customer insights, and emerging trends in product marketing within financial services. Creative thinker with a passion for driving innovation and excellence in product marketing strategy development and execution. Click Apply More ❯

part of delivering meaningful value to their users. We’re looking for a Senior Product Designer to shape the future of their digital products. You’ll work across our customer and operations platforms, driving user experience innovation from strategy to execution. Key Responsibilities Design Leadership: Set the design vision and strategy for our product experiences across web and mobile … and maintain our design system to ensure a consistent, accessible, and scalable visual language. Mentorship: Lead and mentor a growing team of designers, providing feedback, guidance, and career development. Customer Insight: Conduct user research and usability testing to inform design decisions and validate ideas. Business Impact: Understand business goals and metrics, and design solutions that drive measurable improvements … in conversion, retention, and customer satisfaction. Requirements 6+ years of experience in product design, with at least 2 years in a lead or senior role. A strong portfolio showcasing end-to-end product design work, ideally in e-commerce, retail, or B2C platforms. Mastery of design tools like Figma, Sketch, Adobe Creative Suite, or similar. Strong understanding of user More ❯

supporting the SQL data views and core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing … specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. More ❯

supporting the SQL data views and core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing … specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. More ❯

Collaborate cross-functionally: Work closely with marketing, commercial to champion flow in addition to engineering, design, data to implement and iterate on new features and product improvements. Garner deep customer insights: Gather insights from merchants and users through regular engagement, surveys, interviews, and A/B testing to understand their needs and pain points. Monitor and analyze key metrics More ❯

who have signed up within the past 0-2 years. Once a client has been subscribing to the platform for over 2 years, one of your colleagues in the Customer Success team will then take over the client. There will be a client base of around 100 clients at any one time (brands, media owners, agencies). Their system … be prioritise them. The role is all about building and maintaining relationships. You won't be doing any selling, although you will naturally provide the Account Management team with customer insight to empower them for when they contact the client to rebook them or offer upsell opportunities. This is the first role of its kind within the Client More ❯

that articulate clear business value propositions Orchestrate compelling product demonstrations tailored to specific institutional requirements Navigate complex negotiation processes to secure favourable contract terms and accelerate deal closure Synthesize customer insights and market dynamics to inform product roadmap development Collaborate with product and marketing teams to refine positioning, pricing, and feature prioritisation Provide competitive analysis and market feedback to … modern sales technologies (CRM, sales enablement, AI tools and social selling platforms) Experience building and scaling sales functions from inception (desirable) Strong cross-functional collaboration with product, marketing, and customer success teams Ability to influence product strategy through market insights and customer feedback Preferred Qualifications Background in fintech, RegTech, or financial technology scale-ups Experience with data analytics More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation Bachelor's degree in computer science, Information Technology, or a related field or relevant experience Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) Strong knowledge of C# .NET, JavaScript, HTML, and SQL Familiarity with Azure Services and working with and within DevOps practices Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: Dynamics 365 Omnichannel setup/configuration Co-Pilot Studio voice (IVR flows) Customisation to point 1 & 2 via code Dynamics Marketing and Customer Insights JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

Full Stack Developer - Customer Experience Engineering at Judge.me Closing the Trust Gap in E-commerce Location: Remote with hybrid option (2 days in Shoreditch office near Old Street) Salary: £60-90k dependent upon the value the successful candidate brings! Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust … word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a Full Stack Developer to build and maintain critical internal systems that power exceptional customer experiences at scale. You'll architect and develop sophisticated tools, integrations, and AI-powered solutions that directly impact our position as the app in the Shopify ecosystem. This role … sits at the exciting intersection of engineering and customer experience, where your code directly influences our app store reviews - our primary growth driver. You'll work closely with our Head of Customer Support to build next-generation systems that enable our team to deliver world-class support efficiently and effectively. What Makes This Role Special High-Impact Development More ❯

can we improve logistics efficiency?" "Is 350 products the right number for our portfolio?" You'll collaborate with stakeholders, shape analytics roadmaps, and lead projects from data exploration to insight delivery. Key Responsibilities Define analytical approaches to tackle business challenges Identify and explore relevant data sources Deliver clear, insight-driven storytelling using visualisation tools Analyse marketing campaign performance … MMM, attribution, ROI) Support commercial strategy through segmentation and customer insights What We're Looking For Strong SQL and data visualisation skills (e.g. Tableau, Power BI) 3+ years in marketing or commercial analytics Experience with campaign analysis and business performance insight Excellent communication and stakeholder management Bonus: Python experience or a consulting background Why Join? Join a data … rich, insight-driven organisation with a strong ethical mission Work within a team of 16 data professionals, reporting to a senior leader with 1 direct report Exposure to both operational and strategic analytics challenges across international markets Benefits 25 days holiday + bank holidays (with option to buy more) Discretionary bonus scheme Matched pension contributions (up to 4%) Life More ❯

you can support many practices. ️ Manage users' accounts; understanding concepts of: billing, user management, features, GP land. ️ Using modern tools such as Intercom Notion, Slack, and Typeform. To bring customer insights and feedback back to the team, so we can improve our products. Think and implement ideas to help this area scale nationwide. " is the front line to the More ❯

and ensuring compliance and risk are effectively managed. You'll work cross-functionally with teams across technology, operations, finance, and the front line, while championing the voice of the customer in everything we do. Responsibilities: Support and manage the delivery of human digital propositions from concept to launch, aligned with the bank's product strategy and vision for the … future of banking Manage the current account product roadmap, informed by market trends, customer insights, and strategic priorities Use data and reporting to build a deeper understanding of customer needs and identify opportunities to enhance their experience Ensure positive customer outcomes across the entire product lifecycle Align product development and delivery with Cynergy Bank's strategic goals … Manage internal communication plans to support product launches and ongoing engagement working with Marketing for external and customer communications Monitor and analyse product performance, including P&L, customer usage, and key success metrics Understand and manage regulatory, risk, and compliance requirements relevant to the product Collaborate across business areas and digital channels to strengthen the overall customer More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data and … team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll work closely with senior stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to … guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer lifecycle and behavior. Segmentation: Identify and develop marketing strategies based on customer More ❯