201 to 225 of 354 Remote/Hybrid Incident Management Jobs

evaluate performance against these SLOs. You will continuously monitor and analyse these indicators, including network performance metrics to detect deviations early, enabling proactive incident response and targeted improvements.You will oversee system and network capacity and performance, manage resource utilisation efficiently, and conduct thorough cost analytics to identify optimisation opportunities. … Familiarity with PCI DSS and other relevant security frameworks to ensure the infrastructure meets regulatory requirements and best practices.* Strong problem-solving collaboration and incident management capabilities.* Knowledge in network technologies such as TCP/UDP, IPv4/IPv6, Wireless, BGP, VPN, L2 switching, Firewalls, Load Balancers, EVPN ...

working in the AWS cloud (AWS preferred) Knowledge of AWS Cloud formation/Azure DevOps/Terraform and Experience with configuration and deployment management in a scripting language Experience of supporting a high uptime/high availability (24x7) system Prior experience of Incident Management/Ticketing Systems ...

using GitHub and modern tooling. Ensure solutions are scalable, resilient, secure and compliant with internal and regulatory requirements. Drive continuous improvement through operational excellence, incident management and root cause analysis. About You You're an experienced engineer who enjoys tackling complex technical and data challenges, building secure … leading Wealth & Investments group. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. You can find out more about what ...

practical experience with SRE principles and production environments. Strong programming/scripting skills, such as Python, Go, Java, C# or Bash. Proven experience in incident management, troubleshooting and root cause analysis. Strong observability and monitoring experience. Experience with AWS, Azure or GCP. Good understanding of operating systems, networking ...

release pipelines. Experience with scripting and programming (.NET preferred; familiarity with Go, Python, PowerShell beneficial). Knowledge of observability tooling, chaos testing, and incident management. Strong analytical and problem‐solving abilities, with the capability to closely collaborate with engineering teams. Highly outcome‐oriented, pragmatic, and capable of balancing quality ...

intersection of traditional Network Operations Center (NOC) responsibilities and engineering‐driven reliability practices . This role focuses on 24/7 service reliability, incident response, operational automation, and observability , while actively reducing operational toil through software and automation. Unlike a traditional NOC analyst, an SRE‐NOC is expected … engineer problems away , not just respond to alerts. How will you make an impact? Incident Response & Operations Act as a primary or escalation responder in a 24x7 on‐call rotation Lead or support Major Incident (MI) response , including triage, mitigation, and resolution Coordinate across Engineering, Infrastructure, Security ...

automation Manage Azure Key Vault, secrets, and certificate lifecycle processes Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, cloud operations, or managed services Strong … Linux administration skills across RHEL, CentOS, Ubuntu, and/or Oracle Linux Hands-on Ansible experience for patching, automation, and configuration management Good Microsoft Azure administration skills, including VMs, networking, backup, and governance Experience with Infrastructure-as-Code using Bicep and/or ARM templates Azure DevOps ...

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best‐practice support and incident management Build, lead and develop a high‐performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … deliver effective, value‐driven solutions Embed governance, security, and compliance standards across all enterprise applications What you’ll bring Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

assure delivery space and have a proven track record of successful technical project implementation across various delivery solutions. What you’ll do Assure/Incident Management of Cisco Managed LAN and WLAN Management of day-to-day project and provide activities Achieve agreed performance levels in line … with business targets, customer requirements and functional SLA’s Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached Maintenance of site documentation Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues ...

assure delivery space and havea proven track record of successful technical project implementation across various delivery solutions. What you’ll do Assure/Incident Management of Cisco Managed LAN and WLAN Management of day-to-day project and provide activities Achieve agreed performance levels in line with … business targets, customer requirements and functional SLA’s Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached Maintenance of site documentation Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues ...

Overview** The Microsoft 365 Architect at Finastra is a senior, hands-on engineering and operations role responsible for the design and day-to-day management of the global Microsoft 365 environment. This role combines strategic platform architecture with practical administration and L3/L4 support, ensuring services are secure … Establish tenant-wide policies for data protection, retention, and regulatory compliance.* Platform Administration & Monitoring: Administer and troubleshoot M365 services to ensure performance and availability.* Incident Management & Escalation: Act as SME and escalation point for complex issues, performing root cause analysis.* Migrations & Projects: Lead tenant-to-tenant migrations ...

Responsibilities: Provide technical support and troubleshooting for Microsoft Outlook, Microsoft Team, Exchange Online, Microsoft 365, and SharePoint environments. Support user account administration, mailbox management, distribution groups, shared mailboxes, and Microsoft 365 permissions. Assist with administration and support of hybrid Exchange environments and Microsoft 365 services. Investigate and resolve email … supporting Exchange Online and hybrid Exchange environments. Familiarity with SharePoint Online administration and permissions management. Understanding of Microsoft Entra ID (Azure AD) and identity management concepts. Experience with ServiceNow or other enterprise ticketing systems. Exposure to Smartsheet, Airtable, or similar low-code/no-code business platforms. Knowledge ...

Infrastructure as Code (IaC) tools. Continuously optimise the Google Kubernetes Engine (GKE) and wider cloud environment to boost efficiency, performance, and overall system resilience. Incident Management & Observability Own monitoring, alerting, and observability frameworks across production and test environments to proactively identify system defects. Lead incident response investigations … execute technical resolutions, and implement post-incident fixes to permanently prevent issue recurrence. Developer Experience & CI/CD Support Build, maintain, and optimise software delivery and CI/CD pipelines to streamline deployment workflows. Troubleshoot and resolve complex operational issues for developers, actively seeking ways to enhance overall developer ...

timely and consistent reporting for operational teams, senior leaders, Executive governance forums and Board-level requirements. Lead the development and maintenance of HSSW dashboards, management information and insight products, including leading and lagging indicators, risk trends, assurance findings, incident data, action tracking and programme progress. … role Proven experience in a reporting, systems, performance, business analyst, data analyst or operational improvement role within a complex organisation. Experience developing dashboards, management information, governance packs and senior reporting for operational or regulated environments. Experience administering, improving or acting as a superuser for business systems, preferably including safety ...

customer-facing platforms and developer experience. The role combines strong software engineering with operational excellence, taking ownership of platform reliability, observability, automation and incident reduction. It works closely with software engineers, architects, security teams and product teams so services meet availability, performance and resilience targets while enabling rapid … eliminate operational toil through automation, self-service capabilities and better engineering workflows. Participate in on-call rotations supporting production services and lead technical incident response during major incidents. Drive root cause analysis and ensure meaningful preventative actions are delivered after incidents. Improve operational readiness through runbooks, playbooks, automation ...

pipelines to enable frequent, automated and reliable software delivery.Improve platform reliability through observability, monitoring, automated testing and disaster recovery practices.Support production systems, participate in incident response and contribute to continuous service improvements.Collaborate with engineers, architects and stakeholders to deliver scalable platform solutions that meet business needs.Contribute to platform standards … Terraform.Knowledge of CI/CD technologies, GitLab CI, GitHub Actions, ArgoCD and modern software delivery practices.Familiarity with observability, security and operational excellence, including monitoring, incident management and platform reliability.Experience working in agile environments with a passion for automation, continuous learning and emerging technologies, including AI-powered engineering tools.What ...

career in a modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across … Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup, and monitoring ...

where appropriate Own and improve CI/CD pipelines (e.g. Jenkins, Azure DevOps) and support release/deployment processes, including working within formal change management (e.g. ITIL) for production releases Apply unit testing and TDD practices (e.g. xUnit, NUnit, Moq) to ensure reliability and maintainability Work with Microsoft Azure … GitHub version control Familiarity working with Azure Repos and Devops. Unit testing and TDD experience (e.g. xUnit, NUnit) Experience working within formal change/incident management processes (e.g. ITIL) Exposure to modern architecture patterns (Microservices, Event-Driven, Clean Architecture) Interest in AI-assisted development tooling and governance Additional ...

code solutions to support service delivery. Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. Support live service operations, incident management, troubleshooting and platform resilience. Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

code solutions to support service delivery. Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. Support live service operations, incident management, troubleshooting and platform resilience. Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

transformation. You will play a key role in shaping and supporting group-wide finance system initiatives, with a particular focus on Oracle Enterprise Performance Management (EPM) – Planning/PBCS. Working across the full project lifecycle, you will contribute to the design, development, and delivery of high-impact solutions, while … transition into BAU support. Key Responsibilities Deliver functional enhancements and change requests within Oracle Planning/PBCS, ensuring solutions align with business requirements Provide incident management and system support, resolving both functional and technical issues Support data integration, validation, and reconciliation processes across finance systems Maintain robust controls ...

modernization programme. You will serve as the technical lead overseeing mission-critical database platforms, driving cloud modernization, automating infrastructure, and handling major incident escalations. Key Requirements Core Oracle: Strong production experience with Oracle 12c/19c on Linux and AIX. High Availability & DR: Deep expertise in Oracle … RMAN backup/recovery, alongside migration tooling (Data Pump, GoldenGate, ZDM). Security & Governance: Implementation of TDE, TLS encryption, and secure cloud network segregation. Incident Management: Proven ability to lead incident triage and provide out-of-hours support when required. Role Requirements Based on-site 3 days ...

issues through to resolution Present complex technical information to non-technical audiences Provide accurate and complete problem resolution documentation for future reference and management reporting Take part in the creation and maintenance of knowledge base data Increase subject matter knowledge on Medidata products Work with other Medidata teams … equivalent engineering experience Experience with API/web services. SQL experience querying and modifying data using MYSQL, MS SQL Server, MongoDB, Snowflake Experience using Incident Management and/or Project Management software Experience with multiple integrated software products/services Experience working with customers to resolve complex ...

governance advisory services, security maturity programmes, and SOC strategy engagements. The role requires a highly capable security professional with experience across risk advisory, vulnerability management, security operations design, compliance frameworks, and executive reporting. The successful candidate will operate at both strategic and technical levels, supporting board-level decision‐making … resilience simulations. Produce executive‐level cyber risk reports and mitigation roadmaps. Provide strategic advisory support to senior stakeholders and underwriters. Security Operations & Vulnerability Management Design and implement Security Operations Centre (SOC) operating models. Conduct vulnerability management programmes, gap analyses, and remediation tracking. Lead penetration testing and application security ...

underpins it. Design, build and maintain observability, monitoring and dashboards. Improve signal quality through correlation, enrichment, suppression and deduplication. Build Python‐based automation for incident triage, runbook execution and routine operational tasks. Maintain version‐controlled runbook‐as‐code and automation libraries. Integrate observability, ITSM and infrastructure APIs to enrich … alerts and automate end‐to‐end operational workflows. Deliver internal tools and self‐service capabilities, including CLI utilities, ChatOps integrations and dashboards. Turn post‐incident learnings into better tooling and operational standards. Build safe, auditable automation for higher‐risk actions, with appropriate approval controls. Skills/Must have Experience ...