226 to 250 of 354 Remote/Hybrid Incident Management Jobs

cyber security strategy and roadmap, ensuring alignment with business objectives, regulatory requirements and the Bank's risk appetite. Oversee cyber risk, control effectiveness and management reporting, ensuring cyber risks remain aligned to the Bank's risk appetite and regulatory obligations. Act as Incident Director during major cyber incidents … controls and operational effectiveness. Develop cyber talent, succession plans and organisational capability across the cyber function. Key Interfaces: Operational Resilience Team Human Resources Change Management Data Privacy Person Specification Knowledge/Experience/Skills: Experience within a regulated environment Experience managing outsourced cyber services Experience leading major cyber incidents ...

currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation. Role context Works within the IT End User Experience team and reports to the IT End User Experience Team Manager – EMEA. The role acts as the principal on‐site point of coordination … guiding other team members. Competencies, skills and behaviours Fluent written and spoken English; additional languages are advantageous. A calm, structured approach to prioritisation, incident management and problem solving. Strong customer‐service orientation with the confidence to communicate effectively at all levels. Ability to mentor colleagues and deliver effective ...

issue but ensure it doesn’t reoccur. Responsibilities The Operations Support Engineer have full responsibility for the service delivered to our clients, including. Relationship Management Co-ordinate with key stakeholders. Executing against the stakeholder management and communication plan, to provide visibility of service performance and incident management. …/or clients understand it. Experience of risk control management. Understanding software development lifecycles. Comfortable with multi-tasking and adapting to changing priorities. Incident Management experience – Managing incidents including business expectations and communication A self-motivated achiever who gains satisfaction from providing excellent customer service Beneficial Financial services ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

incidents, control weaknesses and recurring service issues are identified, transparently reported and addressed through sustainable remediation. Embed effective technology governance, security, change control, service management and audit evidence practices across the portfolio. Promote a strong risk and control culture in which regulatory impact, data integrity and customer or business … regulatory delivery across multiple teams, legal entities, geographies and third-party partners Experience managing technology services in a highly controlled environment, including operational resilience, incident management, audit and risk remediation. Commercial and financial acumen, with experience shaping investment cases, managing delivery capacity and holding vendors accountable for outcomes. ...

planning, operational readiness reviews, and launch reviews. Scale and evolve systems by driving changes that improve reliability, capacity, performance, and operational resilience. Practice sustainable incident management through clear escalation, effective remediation, and a blameless postmortem culture. Identify and implement improvements to system behavior, controls, observability, and monitoring tools. … financial markets, technology, and continuous learning. ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded ...

storage, security and container services, with hands-on experience in Terraform/OpenTofu, Terragrunt, and Kubernetes, including multi-account EKS cluster and add-on management, controllers, CRDs and wider ecosystem toolingProven experience designing and maintaining CI/CD pipelines using GitLab CI, GitHub Actions and ArgoCD/FluxCD, with … Excellence you'll be skilled in observability and monitoring using Splunk, New Relic, Prometheus and Grafana to build reusable dashboards and alerts, complemented by incident management, on-call support and system reliability experienceExperienced working in agile environments with expert communication skills and iterative delivery practices, leveraging AI tools ...

storage, security and container services, with hands-on experience in Terraform/OpenTofu, Terragrunt, and Kubernetes, including multi-account EKS cluster and add-on management, controllers, CRDs and wider ecosystem tooling Proven experience designing and maintaining CI/CD pipelines using GitLab CI, GitHub Actions and ArgoCD/FluxCD … Excellence you’ll be skilled in observability and monitoring using Splunk, New Relic, Prometheus and Grafana to build reusable dashboards and alerts, complemented by incident management, on-call support and system reliability experience Experienced working in agile environments with expert communication skills and iterative delivery practices, leveraging ...

environment. This is a senior technical position within an established Information Security function, combining hands-on security expertise with responsibility for improving threat detection, incident response and the effectiveness of security controls. You'll act as a technical specialist within the team, taking the lead on more complex security … your technical expertise to investigate incidents, understand their underlying causes and introduce improvements that reduce the likelihood of similar issues occurring again. Beyond incident management, you'll work closely with the wider IT team to assess vulnerabilities, strengthen security controls and ensure new technologies are introduced securely. ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

Services seeks a 3rd Line Support Analyst for a hybrid role based in the UK. The position involves supporting a single end-customer, handling incident management and project work, and ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience ...

Services seeks a 3rd Line Support Analyst for a hybrid role based in the UK. The position involves supporting a single end-customer, handling incident management and project work, and ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience ...

Services seeks a 3rd Line Support Analyst for a hybrid role based in the UK. The position involves supporting a single end-customer, handling incident management and project work, and ensuring SLA targets are met. The role requires extensive Windows Server, Active Directory, Entra ID and VMware experience ...

Role Overview: We are recruiting for an enthusiastic, dedicated Duty Technical Support Analyst & Consultant to join our growing Duty Management team. The successful candidate will have strong functional and operational experience, coupled with a strong technical understanding of the product and surrounding infrastructure. You would bring experience of working … technical and functional issues Diagnose performance, data, configuration, or software issues using the full application toolkit Carry out advanced troubleshooting for the Duty Management product(s) Work with Consultants and other subject matter experts to provide robust solutions and clear explanations in response to customer Incidents, Service Requests ...

knowledge. DevOps and automation: Experience with CI/CD pipelines and Infrastructure as Code. Reliability and observability: A solid understanding of monitoring, observability and incident management. Containers and security: Knowledge of Docker and cloud security best practices. Technical and strategic leadership: The ability to set direction, solve complex problems ...

knowledge. DevOps and automation: Experience with CI/CD pipelines and Infrastructure as Code. Reliability and observability: A solid understanding of monitoring, observability and incident management. Containers and security: Knowledge of Docker and cloud security best practices. Technical and strategic leadership: The ability to set direction, solve complex problems ...

knowledge. DevOps and automation: Experience with CI/CD pipelines and Infrastructure as Code. Reliability and observability: A solid understanding of monitoring, observability and incident management. Containers and security: Knowledge of Docker and cloud security best practices. Technical and strategic leadership: The ability to set direction, solve complex problems ...

users, personas, journeys, and commercial goals. Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies … planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

resilience. Handle secrets and sensitive configuration securely using AWS Secrets Manager. Implement and maintain monitoring, logging, and alerting to ensure system health and rapid incident response (e.g. Prometheus, Grafana, CloudWatch, ELK, Datadog). Collaborate with development teams to improve deployment practices, environment consistency, and developer experience. Contribute to security … compliance efforts — secrets management, patching, access control, and secure‐by‐default configurations. Take part in our support and on‐call arrangements and help shape them as they mature. Automate manual and repetitive operational tasks through scripting and tooling. Produce and maintain clear, accurate documentation — architecture diagrams, runbooks, onboarding guides ...

Location : London/Peterborough (Hybrid) Contract : Permanent, Full Time We're seeking an experienced Head of Operational Excellence to lead the evolution of service management, support operations and reliability practices across BTS. This role will play a critical part in ensuring our technology services are resilient, scalable and focused … culture of continuous improvement across the organisation. What you'll be doing Define and deliver the Operational Excellence strategy across BTS. Lead service management, support operations and reliability engineering capabilities. Modernise support services through automation, self-service and AI-enabled solutions. Transform the User Support Centre to improve service ...

Location : London/Peterborough (Hybrid) Contract : Permanent, Full Time We're seeking an experienced Head of Operational Excellence to lead the evolution of service management, support operations and reliability practices across BTS. This role will play a critical part in ensuring our technology services are resilient, scalable and focused … culture of continuous improvement across the organisation. What you'll be doing Define and deliver the Operational Excellence strategy across BTS. Lead service management, support operations and reliability engineering capabilities. Modernise support services through automation, self-service and AI-enabled solutions. Transform the User Support Centre to improve service ...

with enterprise APIs, databases, applications and data platforms. Develop reusable connectors, APIs and Model Context Protocol tools. Build automated CI/CD, testing, configuration management and deployment workflows. Implement authentication, access control, secrets management, security and auditability. Establish monitoring, logging, tracing, alerting and evaluation for models, agents … model‐serving platforms, vector databases and LLM gateways. Experience implementing AI evaluation, observability, tracing and performance monitoring. Experience with high availability, autoscaling, load testing, incident management or restricted environments. Experience applying AI to scientific, engineering, energy or geoscience workflows. Why work with us? Competitive salary commensurate with experience ...

standards, quality, and maintainability. Provide technical leadership on Spring Data JPA, including entity mapping, relationships, repository design, lazy/eager loading considerations, auditing, transaction management, and code reviews. Lead the implementation of robust data access layers and scalable Spring Boot services. Lead the integration of modern Java services with … engagement. Contribute to the Scrumconnect developer community and promote the adoption of good engineering practices. Act as a senior on-call responder, supporting incident management and driving long-term resilience and reliability improvements. Collaborate with product managers, designers, architects, developers, testers, and other stakeholders to deliver user-focused ...

Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our Cloud services. You will be leveraging your software … Data Plane, Control Plane,ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents. Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers. ...