Customer Success Lead
- Location
- Greater London, England, United Kingdom
successful completion of probation period plus contributory pension scheme with employer matched contributions of 4%–5% Responsible to: Head of Customer Line management: None Location: This position is currently based remotely with the occasional day in the London office and travel to UK based events as required. Overview … Champion a consistent customer experience across HACT Act as an internal advocate for the customer Person Specification Professional Experience Experience in customer success, account management or a similar role Experience managing and retaining customer relationships, ideally in a SaaS or service-based environment Comfortable owning a customer portfolio ...