IT Support Lead & Infrastructure Engineer
- Hiring Organisation
- TrueNorth®
- Location
- London Area, United Kingdom
environments and core Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive, Intune) Practical experience with Azure AD/Entra ID , including identity, access, and device management Solid understanding of Windows Server environments Good grounding in networking fundamentals , including switches, wireless networks, firewalls, and connectivity troubleshooting Experience working with Azure Virtual … Desktop (AVD) environments Exposure to managing and supporting enterprise video conferencing and AV systems Familiarity with ITIL-aligned service management and modern ITSM tools Experience using RMM tools and working within structured project delivery frameworks Other: Experience overseeing or supervising support teams (not heavy people management) Strong ...