Wales, Yorkshire, United Kingdom Hybrid / WFH Options
IQUW Group
response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct rootcauseanalysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯
Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
response calls, driving quick resolution while minimising business impact. Ensure timely and clear communications to stakeholders, including senior leadership, throughout the incident lifecycle. Conduct post-incident reviews (PIRs), identifying root causes and ensuring follow-up actions are tracked and implemented. Work closely with Risk, Governance, and Compliance teams to align incident and problem management activities with broader risk management … and develop the Problem Management process, driving a culture of proactive issue resolution. Identify trends, recurring issues, and systemic problems, implementing corrective actions. Work with technical teams to conduct rootcauseanalysis (RCA) and ensure long-term fixes are implemented. Maintain a problem register, tracking known errors and ensuring effective resolution. Develop and maintain Problem Management reports … tracking trends, root causes, and recurring issues. Use data-driven reporting to highlight areas for improvement, measure the impact of problem resolution efforts, and support risk mitigation. Provide regular insights and analysis on major incidents, problems, and known errors to senior management and key stakeholders. Ensure that incident and problem resolution actions are followed through, holding teams accountable More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform rootcauseanalysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core … tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and rootcause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support More ❯
Honolulu, Hawaii, United States Hybrid / WFH Options
OMW Consulting
meet customer satisfaction. System Monitoring: You are skilled in system monitoring, with the ability to proactively identify potential issues or anticipate the need for increased capacity. Incident Response and RootCauseAnalysis: You possess a strong understanding of incident response processes and are adept at conducting thorough rootcause analyses. Adaptability and Problem-Solving: You More ❯
Ability to understand the development required to enable the design requirements to be delivered. Analyse design specifications and applicable regulations/legislation and apply into product. Define the functional analysis of the design specifications (based on standards) into clear product criteria. Assist in standing up services and environments in Azure and AWS and working server-side with new technologies. … Support the creation and maintenance of process documentation associated with the design and analysis process. Support the Engineering Director about specifications knowledge and product robustness if required. Participate in design reviews. Use tools to gather data on systems performance. Use gathered data alongside subjective evaluation to identify parameter changes to drive desired change in the systems performance. Define, plan … of own and team assignments through reviews. Attend various meetings and action/communicate instructions. Product written reports and make presentations as required. Undertake continuous training and development. Perform rootcauseanalysis and resolve problems. Relationship Management Represent work team at reviews and cross-organisational team meetings. Liaise and communicate with other departments. Build and work closely More ❯
Ashby-De-La-Zouch, Leicestershire, UK Hybrid / WFH Options
Capgemini
logs and alerts to identify potential security incidents. Incident Response: Investigate security incidents to assess their severity and impact and respond according to established incident response protocols. Perform comprehensive rootcauseanalysis to prevent future occurrences of similar incidents. Threat Analysis: Identify and assess emerging threats and vulnerabilities, staying updated on the latest cyber threats through More ❯
business impact. What you'll do (Essential Responsibilities) Product Ownership - Define and communicate the product vision, roadmap, and backlog for assigned technology solutions in alignment with business objectives. Business Analysis - Elicit, document, and validate business requirements through interviews, workshops, and data analysis; translate them into clear user stories and acceptance criteria. Process Design & Optimization - Analyze and document current … throughout the lifecycle. All other duties as assigned. What you'll bring (Qualifications) Education: Bachelor's degree in relevant field preferred. 7+ years of experience in product ownership, business analysis, or related field. Owns a portfolio of complex, interdependent products and drives multiple net-new builds from concept to scale with strategic vision. Strong understanding of Agile methodologies (Scrum … exceptional communication and facilitation skills. Proficiency with product management and collaboration tools (e.g., Jira, Confluence, Figma , Lucidchart , Miro). Analytical mindset with the ability to synthesize complex information, perform rootcauseanalysis, and solve problems creatively High emotional intelligence and stakeholder engagement capabilities. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook More ❯
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
across GCP, ensuring resilience, cost-efficiency, and data security. • Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. • Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: • Bachelor More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
across GCP, ensuring resilience, cost-efficiency, and data security. Collaborate closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Support live systems, perform rootcauseanalysis, and implement solutions for incidents and performance bottlenecks. Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: Bachelor More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
VANLOQ LIMITED
cloud infrastructure across AWS and GCP, ensuring resilience, cost efficiency, and security. Collaborate with infrastructure, architecture, and cybersecurity teams to meet compliance and governance requirements. Support live systems, conduct rootcauseanalysis, and deliver solutions for incidents and performance bottlenecks. Skills & Experience Bachelors/Masters in Computer Science or equivalent experience. 5+ years in software engineering with More ❯
Southlake, Texas, United States Hybrid / WFH Options
Charles Schwab
writing shell scripts Experience in reviewing testing strategies and engineering best practices related to software test engineering, and implementing the same for both manual and automated testing Experience in rootcauseanalysis and defect diagnosis techniques Experience with implementation of test automation for data warehouse testing Documented experience working in Agile Advanced knowledge of software development life More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
a strong background in finance and technology, with hands-on experience in Oracle ERP modules and a passion for driving performance through data and analytics. Key Responsibilities: Lead the analysis, design, and implementation of Oracle ERP solutions across Finance, Procurement, Supply Chain Modules. Collaborate with stakeholders to gather business requirements and translate them into functional specifications. Conduct gap analysis … in SQL, Oracle reporting tools (BI Publisher, OTBI), data migration (FBDI, ADFdi), and integration platforms (eg, Oracle Integration Cloud). Analytical & Problem-Solving: Ability to analyze complex issues, perform rootcauseanalysis, and deliver effective, data-driven solutions. Stakeholder & Project Management: Experience managing cross-functional projects, engaging with stakeholders, and coordinating with vendors and Oracle support. Documentation More ❯
Sunbury-On-Thames, London, United Kingdom Hybrid / WFH Options
BP Energy
beneficial. Knowledge of networking concepts, protocols, and tools, willingness to learn new technologies and adapt to changing environments. Skilled in managing configuration, deployments, observability, handling and resolving incidents, including rootcauseanalysis, managing and operating complex systems for scalability, availability and performance. Proficient in communication and collaboration skills to work effectively with development and operations teams. Software … not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow rootcause analysis. Previous experience to identify rootcause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
to junior engineers, participate in code reviews and collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Ensure Security and Compliance: Monitor system performance, conduct rootcauseanalysis, implement corrective actions and ensure compliance with security, data governance, and regulatory standards. About the Candidate The ideal candidate will possess the following: Extensive experience More ❯
maintained as per manufacturer standards and recommendations Manage and maintain CCURE Enterprise environments, including multi-site configurations, failover systems, and high-availability setups. Perform advanced system diagnostics, troubleshooting, and rootcauseanalysis for hardware/software issues. Administer and optimize SQL Server databases supporting CCURE systems, including backups, performance tuning, and data integrity checks. Ability to run … various reports from the C.CURE system related to hardware inventory, badge transactions, alarms, cardholder database, and various system logs that are necessary for conducting analysis and investigations Develop and maintain system documentation, SOPs, and configuration baselines. Collaborate with IT, cybersecurity, and physical security teams to ensure system compliance with organizational policies and industry standards. Lead system upgrades, patch management More ❯
woking, south east england, united kingdom Hybrid / WFH Options
McLaren F1 Team
be key, by using data, analytics, and machine learning to deliver world championship reliability tools. Role Dimensions: The Software & Data Science group in McLaren F1 is responsible for the analysis, design, and delivery of software tools and methodologies which improve the team and car’s performance. We are a cross-functional group, bringing together data science, machine learning, software … engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, rootcauseanalysis, integrating with other systems through API’s, and will have experience in building complex user interfaces that can present and manage large amounts of data. As a Senior Specialist Software Engineer, your role will … combine elements of technical leadership, agile/lean project delivery, and stakeholder management. You’ll be involved in all stages of the development life cycle from initial analysis through deployment, monitoring, and support. You will own systems architecture for the software you deliver, integrating with the wider McLaren F1 racing platform, and will balance the requirements of reliability engineering More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
McLaren F1 Team
be key, by using data, analytics, and machine learning to deliver world championship reliability tools. Role Dimensions: The Software & Data Science group in McLaren F1 is responsible for the analysis, design, and delivery of software tools and methodologies which improve the team and car’s performance. We are a cross-functional group, bringing together data science, machine learning, software … engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, rootcauseanalysis, integrating with other systems through API’s, and will have experience in building complex user interfaces that can present and manage large amounts of data. As a Senior Specialist Software Engineer, your role will … combine elements of technical leadership, agile/lean project delivery, and stakeholder management. You’ll be involved in all stages of the development life cycle from initial analysis through deployment, monitoring, and support. You will own systems architecture for the software you deliver, integrating with the wider McLaren F1 racing platform, and will balance the requirements of reliability engineering More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
production environments for smooth rollouts Document processes and share knowledge with team members Participate in change management activities, including CAB meetings Provide 2nd/3rd line incident resolution and rootcauseanalysis reports Collaborate with deployment teams to drive continuous improvement Offer on-call and out-of-hours support as required (rota basis) Travel within the UK More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯
Monitor, troubleshoot, and optimize systems, networks, and application performance across hybrid environments. Collaborate with security, development, and operations teams to enforce DevSecOps best practic-es. Participate in incident response, rootcauseanalysis, and implement long-term fixes. Maintain and document configurations, processes, and network topologies. Required Qualifications Extensive hands-on experience with F5 load balancers expertise. Strong More ❯