Huntsville, Alabama, United States Hybrid / WFH Options
Lockheed Martin
must be performed on-site in our secure facility in Huntsville, AL, and may include some occasional off-shift hours, weekends, and limited travel. Key Responsibilities include: • Performing successful rootcauseanalysis for problem resolution in Windows and Linux environments. • Analyzing and assessing server performance, storage capacity and planning for future needs • Performing routine server/workstation More ❯
and prevention using related quality methods and tools. - Ensure that the proper information is provided to the customer in case of quality issue, offer evolution and withdrawal. - Drive risk analysis for customer for non-conformant product or quality issue. - Decide on stop of delivery and derogation. - Represent the customer in the product squad for offer continues improvement. -Problem solving … Issue to Prevention) wit RootCause Analysis. Lead corrective and preventive action -Support Front Offices and lead cross-functional teams to resolve customer issue Skills: master's degree or above in FW or Electrical/Electronics +3/5 years experience in Offer Quality or Quality Assurance Solid quality knowledge on whole product lifecycle involving different functions: design More ❯
Shreveport, Louisiana, United States Hybrid / WFH Options
KPMG US
and best practices in event management and automation Qualifications: Minimum eight years of recent experience with and strong understanding of event management and related concepts including correlation, enrichment, and rootcauseanalysis Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred Proven experience in event monitoring More ❯
Jackson, Mississippi, United States Hybrid / WFH Options
KPMG US
and best practices in event management and automation Qualifications: Minimum eight years of recent experience with and strong understanding of event management and related concepts including correlation, enrichment, and rootcauseanalysis Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred Proven experience in event monitoring More ❯
Flowood, Mississippi, United States Hybrid / WFH Options
KPMG US
and best practices in event management and automation Qualifications: Minimum eight years of recent experience with and strong understanding of event management and related concepts including correlation, enrichment, and rootcauseanalysis Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred Proven experience in event monitoring More ❯
Sussex, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Brookfield, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Colgate, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Merton, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Waukesha, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Muskego, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Big Bend, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Pewaukee, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Lannon, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Milwaukee, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Hales Corners, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
New Berlin, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Elm Grove, Wisconsin, United States Hybrid / WFH Options
QuadMed
Focus on IT Scorecard metrics and mentor team on establishing and performing proper infrastructure monitoring to proactively mitigate issues and maintain uptime. Support the team in troubleshooting and performing rootcauseanalysis to resolve incidents professionally, courteously, timely and dependably for internal QuadMed customers. Perform ticket and request reviews for proper resolution, appropriate duration and escalation, while More ❯
Colchester, Vermont, United States Hybrid / WFH Options
KPMG US
and best practices in event management and automation Qualifications: Minimum eight years of recent experience with and strong understanding of event management and related concepts including correlation, enrichment, and rootcauseanalysis Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred Proven experience in event monitoring More ❯
Godalming, Surrey, United Kingdom Hybrid / WFH Options
慨正橡扯
Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct rootcauseanalysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine rootcause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, rootcause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited rootcause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯
leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine rootcause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, rootcause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited rootcause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Corecom Consulting
operational excellence across their incident and problem management lifecycle. The Role: You'll lead a high-performing 2nd Line Support team, ensuring complex technical issues are resolved efficiently and root causes are addressed. You'll collaborate closely with engineering, product, and customer-facing teams to improve processes, track performance, and drive meaningful service improvements. If you enjoy working cross … functionally and thrive in fast-paced environments, this could be the perfect fit. Key Responsibilities: Manage end-to-end incident and problem resolution processes Conduct rootcause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as More ❯
are well-governed and future-proofed. Key Tasks: • Monitor and report on service delivery performance against contractual SLAs and KPIs. • Manage major incidents and escalations, ensuring timely resolution and rootcause analysis. • Lead and implement continuous service improvement initiatives. • Oversee service-related financials, ensuring accurate forecasting and budgeting. • Coordinate with client and internal teams to optimise and align More ❯
expertise and offering guidance to colleagues on your project team. Delivering host- and network-based incident response investigations: including triage, system recovery, technical evidence collection, forensics, log, malware and rootcause analyses. Developing and sharing domain expertise: we will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs. More ❯