at the network level. You will be responsible for providing advanced network level services related to cases on the Cisco Expert Care account. You will also focus on diagnostics, rootcauseanalysis, and recommendations for preventative measures with the goal to result in a more efficient, reliable customer network. Responsibilities: Escalation support and troubleshooting for critical network … at the network level. You will be responsible for providing advanced network level services related to cases on the Cisco Expert Care account. You will also focus on diagnostics, rootcauseanalysis, and recommendations for preventative measures with the goal to result in a more efficient, reliable customer network. Responsibilities: Network Problem Management Escalation support and troubleshooting … for critical network outages and complex network issues Relaying detailed knowledge of customer network, critical sites, and operational procedures to Cisco support team. RootCauseAnalysis, at the Network Level A recommendation report that includes rootcause, next steps, and recommendations for corrective actions in a response to a network incident Training Assist with identifying More ❯
Hawthorne, California, United States Hybrid / WFH Options
SpaceX
integrated product teams to drive improvements and address high-impact and repeating non-conformances Utilize schematics, test equipment, and inspection processes to conduct PCBA test failure investigations, performing structured rootcauseanalysis to identify design, manufacturing, and process changes to prevent future product failures Lead initiatives for risk reduction and removal of complexity in designs and processes … Bachelor's degree in electrical engineering 5+ years in a PCBA manufacturing and/or avionics design role with a focus on hands on hardware support/test/rootcause 3+ years of experience with electrical test equipment (e.g., multimeters, signal generators, oscilloscopes, spectrum analyzers) to verify hardware functionality PREFERRED SKILLS AND EXPERIENCE: Master's degree in … parameters, impedance matching, and antenna designs Experience developing or supporting any of the following products/processes: Avionics integration and testing Analog, digital, and mixed signal circuit testing PCBA rootcauseanalysis and testing Electrical schematic capture and PCB design (eCAD) software (e.g. Altium, Orcad) Design for excellence (DFX), rootcause, derating, and related analyses More ❯
Woodinville, Washington, United States Hybrid / WFH Options
SpaceX
align with the strategic goals of the Starlink Aviation program Investigate hardware failures and anomalies in test, production, and the fleet. Identify and mitigate the immediate and underlying failure root causes to reduce risk and improve reliability of designs and processes, ensuring major hardware concerns are escalated expeditiously and effectively and that appropriate resources are deployed using effective communication … to drive reliability improvements for future designs Responsible for configuration management, change management, and risk management to enable highly reliability hardware Responsible for operations of Starlink Aviation returns and root causing of returned hardware, driving design improvements based on data and feedback Collaborate with multiple engineering disciplines, customers, and Starlink production to maximize reliability across all areas BASIC QUALIFICATIONS … assign, and track work/deliverables Ability to define scope of work independently and execute accordingly Ability to identify and analyze production process improvements for rate and quality Experience root causing PCB, PCBA and Electromechanical assemblies Working experience in an ISO9001/AS9100 or equivalent quality system Knowledge of quality tools such as Lean principles, measurement systems analysisMore ❯
the design, development, and maintenance of the test automation framework. Write, review, and maintain high-quality automated test scripts. Promote and implement automation best practices and industry standards. Drive rootcauseanalysis processes to minimise time-to-resolution for defects. Requirements: Strong and proven experience in software quality assurance, test automation, and QA leadership. Proficiency in C# More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
the design, development, and maintenance of the test automation framework. Write, review, and maintain high-quality automated test scripts. Promote and implement automation best practices and industry standards. Drive rootcauseanalysis processes to minimise time-to-resolution for defects. Requirements: Strong and proven experience in software quality assurance, test automation, and QA leadership. Proficiency in C# More ❯
South East London, England, United Kingdom Hybrid / WFH Options
La Fosse
the design, development, and maintenance of the test automation framework. Write, review, and maintain high-quality automated test scripts. Promote and implement automation best practices and industry standards. Drive rootcauseanalysis processes to minimise time-to-resolution for defects. Requirements: Strong and proven experience in software quality assurance, test automation, and QA leadership. Proficiency in C# More ❯
Kansas City, Missouri, United States Hybrid / WFH Options
Hitachi
team. Serve as a subject matter expert for transformer field repair and testing. Coach and guide less experienced colleagues. Complete studies and reports with precision. Perform electrical field plot analysis and assess non-OEM replacement components. Participate in rootcauseanalysis studies and create repair scope of work procedures. Communicate project status and assist with planning More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
tool-light environmentwhile helping us scale and automate ? What Were Looking For: 712 yearsof experience, with5+ years in SRE roles StrongLinux/System Adminfoundation Proven experience inlive incident troubleshootingand rootcauseanalysis Deep AWS knowledge you can speak to how youve used services likeEKS, EC2, Load Balancersin production Experience withmonitoring, alerting, capacity planning, andsecurity best practices Comfortable More ❯
by revolutionizing technology in Space. What You'll Do : You'll be part of a cross functional and cross departmental team, supporting the business by exploiting data Perform deep analysis of performance data and determine the best way to represent it visually to management, internal and external stakeholders. Proactive analysis of OneWeb system performance, to identify anomalies leading … understand and communicate user experience with internal and external stakeholders. Keep automation at the forefront of all activities. Implement AI/ML to support service performance monitoring, reporting and rootcause analysis. What It Takes : A degree in a quantitative discipline, such as Mathematics, Computer Science or equivalent. Demonstrated experience in data analysis (2+ years). Excellent More ❯
system health Effectively foster dialogue and communication between internal business customers, Technology Teams, and our application vendors Provide operational and incident support for your assigned applications and modules Perform rootcauseanalysis on production incidents and propose solutions to prevent recurrence Define user stories and acceptance criteria based on business requirements Define business, functional and technical systems … solution detail, diagrams Participate in the software development lifecycle Identify ways to streamline processes by recommending items for automation, re-structuring, or elimination Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Your Qualifications: 5+ years of experience working as a Business Analyst or as More ❯
system health Effectively foster dialogue and communication between internal business customers, Technology Teams, and our application vendors Provide operational and incident support for your assigned applications and modules Perform rootcauseanalysis on production incidents and propose solutions to prevent recurrence Define user stories and acceptance criteria based on business requirements Define business, functional and technical systems … solution detail, diagrams Participate in the software development lifecycle Identify ways to streamline processes by recommending items for automation, re-structuring, or elimination Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Your Qualifications: 5+ years of experience working as a Business Analyst or as More ❯
experience in Temenos T24, working close to one of our main clients in financial sector. Your role will involve working closely with our development teams to ensure high-quality analysis that directly influences our business operations and T24 technology strategy. You should be adept at interpreting and analysing InfoBasic source code and possess a keen understanding of complex T24 … lead. Familiarity with user story writing and employing the Gherkin syntax to draft acceptance criteria, ensuring clarity and alignment with business objectives. Involvement in triaging production defects, including conducting rootcauseanalysis to determine the underlying issues and contributing to their resolution. What UST expects from you? A deep understanding and experience of the Temenos Transact platform. More ❯
in line with ITIL best practice and ensuring that SLA's are maintained. What you'll be doing: Managing incidents and problems appropriately within agreed service levels. Perform technical rootcauseanalysis on reoccurring incidents or major incidents. Assist engagement with projects to ensure designs of technical solutions are in line with the requirements of the customer. … Cisco ISE, Cisco Firepower, Cisco ASA, Cisco Routers, Cisco Switches, Cisco Wireless Controller, HPE Aruba Switches, FortiGate Firewall, Palo Alto Firewall, Checkpoint Firewall. Experience with network diagnostic, monitoring and analysis tools (e.g. Solarwinds, ManageEngine, DNAC). Hands-on experience with copper and fibre cabling. Solid understanding of network operating systems (Cisco IOS, Cisco IOS-XE, Cisco NX-OS, Aruba More ❯
experience in Master Sections, Vehicle Integration, Vehicle packaging, Concept creation, assembly processes of various Seat parts. Ability to perform Complete Seat packaging study of seating components. Demonstrate FMEA and rootcauseanalysis experience. Knowledge of Six Sigma, ideally Green Belt qualified. Strong numeracy and literacy skills. Very good proficiency in CATIA V5/V6. Microsoft Excel, Word More ❯
Colorado Springs, Colorado, United States Hybrid / WFH Options
CACI
of the program. Hybrid work schedule available. Responsibilities: The candidate will provide technical expertise for SCN Comm, Range, and Network Segment modification projects, support troubleshooting of network outages and RootCauseAnalysis of critical/chronic network outages. Domestic and foreign travel may be required. Other duties as assigned. Qualifications: Required: BS degree in an appropriate technical More ❯
communicate project milestones; create and maintain a pragmatic, risk aware delivery plan - Safeguard team pace and quality during day to day execution through proactive progress tracking, early issueidentification, structured root-causeanalysis and solution design Proof of Concept (POC) Management - Work with customers to scope their needs for a POC and work with Sprout's tech team More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
TrueSpeed
across Truespeed's high-speed fibre network. Key Responsibilities: Oversee daily operations of Truespeed's network and interconnections Proactively monitor performance and implement continuous improvements Diagnose complex issues, lead rootcauseanalysis, and deliver long-term fixes Drive the implementation of network monitoring and automation tools Collaborate on the network roadmap and infrastructure changes Lead post-incident More ❯
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
colleagues and stakeholders. Provide progress updates. Keep IT records accurate and up to date. Manage and track assets. Ensure new and updated procedures are documented. Solve problems using research, rootcauseanalysis and diagnostic tools Attend regular team meetings. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours More ❯
Employment Type: Advanced apprenticeships, Work From Home
Novato, California, United States Hybrid / WFH Options
BioMarin Pharmaceutical
Computer System Validation (CSV), manufacturing, QC and Bio- Analytical Instruments, to ensure quality and compliance requirements are met. Actively drive Computer Software Assurance (CSA) approach including risk assessments, gap analysis, and system lifecycle management, ensuring systems are in compliance and operating within defined parameters. Provide guidance and QA oversight for Software Development Life Cycle (SDLC) documents like User Requirements … Change Management process and activities associated with the implementation of new GxP computer systems and/or changes to existing validated computer systems. Provide guidance and support investigation and rootcauseanalysis on CSV discrepancies and quality records (deviation, CAPAs). Responsible for the authoring and development of Periodic Reviews Reports for computerized systems across BioMarin. Represent More ❯
New York City (Manhattan), New York, United States Hybrid / WFH Options
Jump Trading
Extensive experience profiling and debugging application stacks Extensive experience designing, building, and maintaining complicated systems Experience with system configuration management tools (Salt, Puppet, Ansible, etc.) A compulsion to perform root-causeanalysis Reliable and predictable availability Benefits - Discretionary bonus eligibility - Medical, dental, and vision insurance - HSA, FSA, and Dependent Care options - Employer Paid Group Term Life and More ❯
As a Cloud Support Engineer you can expect to be responsible for: Providing support through a dedicated helpdesk on our Global Private Cloud infrastructure for our development teams Performing rootcauseanalysis (RCA) Working with developers to deploy and manage code changes (DevOps) Developing tools that manage our platform using a wide variety of programming languages Releasing More ❯
quickly Work on the technology roadmap with Product Owners, designing solutions with your squad, and new feature development, through to production, improving/optimizing and maintenance Debug and perform rootcauseanalysis for application issues Perform tests and quality checks on your code - you own the quality and security of the code you create Take initiative in More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
AS9100, ISO 9001), with a focus on regulatory requirements specific to aerospace and defense. Expertise in APQP methodologies and tools , New Product Introduction (NPI) processes, and risk assessment and rootcauseanalysis techniques. Demonstrated ability to lead quality initiatives and mentor team members, particularly in APQP practices and standards. Awareness of Software Quality Assurance requirements and familiarity More ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
development teams to implement mitigations and preventive measures. Incident Response & Mitigation: Assess and maintain the Incident Response Plan, lead the response to security incidents and breaches, providing expertise in rootcauseanalysis, containment, and remediation. Vulnerability Management: Conduct regular security assessments, including vulnerability scanning and writing penetration testing Statement of Works, and manage the remediation of identified More ❯
Boston, Massachusetts, United States Hybrid / WFH Options
Toast Inc
up to 2 weeks per each trip). Do you have the right ingredients ? (Good to Have ) Critical thinking skills and curiosity, especially for POS product design validation and Rootcauseanalysis working co-operatively with Mechanical Engineering team(s). Proficient understanding of POS and Payment Devices equipped at Restaurants. Our Spread of Total Rewards We More ❯