New York City (Manhattan), New York, United States Hybrid / WFH Options
Uniswap Labs
reliability Design, implement and maintain cloud constructs to increase reliability Develop and manage monitoring, alerting, and incident response strategies to minimize downtime and ensure rapid recovery from incidents. Conduct rootcauseanalysis of system failures and implement preventative measures. Optimize system performance and automate repetitive tasks to improve operational efficiency Collaboration and Communication: Work closely with software More ❯
and legacy systems/technical debt activities Collaborate with Senior Engineers to improve delivery automation and enhance DevEx and self-servicing Aligns to effective incident response processes, helping with rootcauseanalysis and problem resolution during incident management sessions Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes More ❯
London, England, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
you'll be doing as a Senior Cyber Security Analyst: Security Incident Response : Investigate security alerts from SIEM and third-party MSSPs, triage and respond to incidents, and support rootcauseanalysis to drive remediation. Stakeholder Engagement : Work closely with technology and business teams to communicate cyber risks, recommend actions, and ensure proportionate implementation of controls. Tool More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Axiom Software Solutions Limited
stakeholders in relation to cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing rootcauseanalysis to understand how incidents arise. Acting as the key contact and escalation point for the SOC and Thames Water Digital teams. Supporting out-of-hours More ❯
our tools and platforms Collaborate with the team to troubleshoot and resolve issues, shadowing and learning from Mid and Senior-level Engineers Aligns to incident response processes, helping with rootcauseanalysis and problem resolution during incident management sessions Take ownership and pride in the work delivered, ensure what is delivered is of quality and takes into More ❯
Seattle, Washington, United States Hybrid / WFH Options
SoFi
and track service-level objectives (SLOs) and key performance indicators (KPIs) to measure the availability, performance, and cost efficiency of platform services. Own complex incident resolution, guiding teams on root-causeanalysis and ensuring continuous feedback loops to improve system resilience. What You'll Need: Experience & Education Bachelor's or Master's degree in Computer Science, Software More ❯
high-performance, scalable web applications. Lead the resolution of critical performance bottlenecks across the full stack, ensuring seamless integration with backend services and cloud/on-prem infrastructure. Perform rootcauseanalysis of performance issues and implement monitoring, profiling, and optimization strategies. Lead efforts to implement microservices architecture and integrate with cloud technologies such as AWS or More ❯
Portland, Oregon, United States Hybrid / WFH Options
GEICO
high-performance, scalable web applications. Lead the resolution of critical performance bottlenecks across the full stack, ensuring seamless integration with backend services and cloud/on-prem infrastructure. Perform rootcauseanalysis of performance issues and implement monitoring, profiling, and optimization strategies. Lead efforts to implement microservices architecture and integrate with cloud technologies such as AWS or More ❯
Promote system reliability and operability through automation, observability, and continuous improvement. ️ Lead the design and implementation of cloud-native architectures across Kubernetes, GCP, and modern DevOps tooling. Perform technical rootcause analyses , enforce quality standards, and encourage operational excellence. Collaborate with cross-functional teams to align infrastructure initiatives with business and technical goals. ️ Hands-on leadership in troubleshooting More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
customer support. Key Responsibilities: Customer Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform rootcauseanalysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles … Cloud & SaaS Technologies (Microsoft Azure, Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and rootcauseanalysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + Birthday Day + Bank Holidays More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
Aluminumwindowdesigns
Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in rootcauseanalysis, data centre architecture, network and application management protocols, network administration, troubleshooting, Windows Server OS, SQL, IIS, and Exchange Server. This role is based in Worthing … bugs, procedures, and share information with sales. Guide junior team members and recommend process improvements. Follow security policies and assist in testing patches and updates. Candidate Requirements: Essential Experience: Rootcauseanalysis, data centre architecture, network protocols, Windows Server OS, SQL, IIS, Exchange. Documentation, customer relationship management, communication, organizational skills. Ability to learn complex topics, flexibility, and More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
BAE
particular role. Grade: GG08 Job Description Conducting Cyber Security Monitoring to detect hacking/malware intrusion attempts against customer IT. · Full triage of detection alarms to accurately identify the cause of the alarm, be it active infection, attempted intrusion or a clear reason for false positive. · Conduct full “Identification” of any detected attacks (successful or failed) to understand and … for ensuring monitoring effectiveness and efficiency via the creation and updating of SIEM/SOAR playbooks, in line with changing attacker techniques tactics and procedures (TTP’s) · Use Intrusion Analysis skills and experience to provide input to new detection techniques and research new detection capabilities produced by Industry. Eg documenting requirements for new capabilities/techniques and associated dependencies … for consideration by the Intrusion Analysis Lead for prioritisation. · Ad-hoc communications with government or commercial security operations centres as part of root-causeanalysis · Creation of low-medium complexity KQL analytics and hunt queries, conducting IOC and anomaly-based threat hunts, including rootcause identification of findings · Identification and tagging of incorrect alert More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Babcock
Referral Bonus: £2,000 Job Description Conduct cyber security monitoring to detect hacking/malware intrusion attempts against customer IT. Perform full triage of detection alarms to identify the cause, such as active infection, intrusion attempt, or false positive. Identify and document attack sources, techniques, tactics, and procedures (TTPs), and assess attack extent. Capture and feed back attack chain … details into detection capabilities. Ensure monitoring effectiveness by creating and updating SIEM/SOAR playbooks aligned with attacker TTPs. Use intrusion analysis skills to contribute to new detection techniques and research industry capabilities. Communicate with government or commercial security operation centers for root-cause analysis. Create low to medium complexity KQL analytics and hunt queries, conduct IOC … and anomaly-based threat hunts, and identify root causes. Identify and tag incorrect alert logic and high false positive detection rules for review. Transform internal and partner threat intelligence into actionable detections. Coach junior analysts and colleagues as needed. Lead threat hunting workgroups during events for complex TTPs across industries. Deliver ad-hoc training and workshops to promote security More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
BAE Systems (New)
Referral Bonus: £2,000 Job Description Conduct Cyber Security Monitoring to detect hacking/malware intrusion attempts against customer IT. Perform full triage of detection alarms to identify the cause, such as active infection, intrusion attempts, or false positives. Identify and document attack sources, techniques, tactics, and procedures (TTPs) used in detected attacks, from start to finish. Capture and … feed attack chain details into detection capabilities. Ensure monitoring effectiveness by creating and updating SIEM/SOAR playbooks, adapting to evolving attacker TTPs. Use Intrusion Analysis skills to contribute to new detection techniques and research industry capabilities. Communicate with government or commercial security operations centers for root-cause analysis. Create low to medium complexity KQL analytics and … events for complex TTPs across industries. Deliver ad-hoc training and workshops to promote security awareness and knowledge sharing. Provide daily SITREPs on attacker activity. Experience Knowledge of Intrusion Analysis on Windows devices and servers. Knowledge of Intrusion Analysis in Azure, including attacker methods like ‘living off the cloud’ using Microsoft Graph API, app registrations, and managed identities. More ❯
Arlington, Virginia, United States Hybrid / WFH Options
CGI
frameworks and metrics. - Assist in developing, tracking, and refining outcomes and driver metrics, including creating driver trees and updating functional and technical data definitions. - Support cross-functional teams with rootcauseanalysis, corrective actions, and process improvement initiatives. - Provide support for P2P forums, including preparing executive-level briefs and summaries and updating task management systems. - Monitor progress … for performance improvement initiatives through strategic communication and change management efforts. - Support cross-functional teams by applying process improvement tools and methodologies to address performance deficiencies and assist with rootcause analysis. - Benchmark and incorporate best practices from industry to recommend correction actions and implementation timelines. - Assist in creating workflows, dashboards, and analytics to optimize performance management activities. … improvement frameworks such as Change Management, Lean Six Sigma, Theory of Constraints, Agile or Scrum methodologies, and/or P2P. - Experience in developing and tracking metrics, driver trees, conducting cause-and-effect analysis, and reporting structures. - Proven ability to conduct rootcauseanalysis, recommend, and implement corrective action plans. - Exceptional written and verbal communication skills More ❯
and performance management. You'll develop and manage insightful dashboards and reports, monitor key performance indicators, and present actionable insights to stakeholders. Your role will also involve predictive analytics, root-causeanalysis, risk management collaboration, and ensuring compliance with industry standards. Proficiency in tools like Power BI, SQL, and Python, along with familiarity with PRISM or Primavera … risk performance. Monitor key project performance indicators and identify trends, deviations, and improvement opportunities. Present clear and actionable insights to stakeholders to enable effective project control decisions. Data Modelling & Analysis: Develop predictive analytics models to assess potential project outcomes based on current data and trends. Conduct root-cause analyses of project variances and propose mitigation strategies to … reporting. Project Controls Knowledge: Familiarity with project controls disciplines such as cost control, scheduling, and risk management. Understanding of Earned Value Management (EVM) and techniques like cost forecasting, variance analysis, and benchmarking. About You Essential Bachelor's degree in data science, Engineering, Project Controls, Finance, or a related discipline. Professional certifications (e.g., AACE, PMI-PMP) are a plus. At More ❯
and performance management. You'll develop and manage insightful dashboards and reports, monitor key performance indicators, and present actionable insights to stakeholders. Your role will also involve predictive analytics, root-causeanalysis, risk management collaboration, and ensuring compliance with industry standards. Proficiency in tools like Power BI, SQL, and Python, along with familiarity with PRISM or Primavera … risk performance. Monitor key project performance indicators and identify trends, deviations, and improvement opportunities. Present clear and actionable insights to stakeholders to enable effective project control decisions. Data Modelling & Analysis: Develop predictive analytics models to assess potential project outcomes based on current data and trends. Conduct root-cause analyses of project variances and propose mitigation strategies to … reporting. Project Controls Knowledge: Familiarity with project controls disciplines such as cost control, scheduling, and risk management. Understanding of Earned Value Management (EVM) and techniques like cost forecasting, variance analysis, and benchmarking. About You Essential Bachelor's degree in data science, Engineering, Project Controls, Finance, or a related discipline. Professional certifications (e.g., AACE, PMI-PMP) are a plus. At More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
/release plan and delivering this solution on time to the business Participate and contribute to an effective software development lifecycle including a high focus on customer support and rootcauseanalysis Conduct testing based on knowledge of system architecture, interdependencies and interactions Accurately estimate time and resources for software development efforts Incorporate unit testing/rootcauseanalysis practices into software development process Provide technical leadership and assistance to internal and external product development teams Communicate the architecture and recommendations to senior management, NCR customers, partners and others via formal presentations, white papers, and conversations Basic Qualifications BSc in Computer Science, BEng in technical discipline, or equivalent on the job experience Excellent written More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
VoiceWorks
Rail, BT Group, Sainsbury’s, Post Office, Pret and More... Your Background/Skills: Resolving Technical Issues, Stakeholder Management, Technical Support, SaaS/Software Support, Integration Issues, System Errors, RootCauseAnalysis, Problem Resolution, Technical Documentation, Customer Facing Communication. Tech Skills/Expertise: SQL, Azure, Python, JS, React, C#, APIs About us: We are the UK’s … our products and services. Where you’ll add value: Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors Performing rootcauseanalysis and collaborating with engineering teams to develop solutions Communicating with customers via our support channels to help resolve issues Delivering exceptional customer service by demonstrating More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
Gridiron IT Solutions
and artifacts Experience with SIEM technologies, including Splunk, Microsoft Sentinel, or Elastic Experience with forensics tools, including Magnet Axiom and FTK Experience performing forensic imaging, remote collection, and forensic analysis Experience with malware analysis, including static, dynamic, and reverse engineering Experience performing rootcauseanalysis and following through with all phases of the incident response … lifecycle Top Secret clearance Bachelor's degree Additional Qualifications Experience acquiring memory from the host and performing memory analysis with tools, including Volatility Experience with Endpoint Detection and Response (EDR) tools, including CrowdStrike Falcon and FireEye HX Experience performing analysis of packet capture using tools, including Wireshark Experience with Python or PowerShell Experience performing Incident Response and Forensics More ❯
London, England, United Kingdom Hybrid / WFH Options
Sentara
data quality initiatives. Plays a key role in developing and managing the enterprise-level data quality program. Preferred domain knowledge includes data quality lifecycle management, policies, processes, standards, business analysis, project management, data management, catalog management, stewardship, business process flows, data mapping, process improvement, data visualization, analytics programming, database management (including MDM, ETL, storage, cloud computing), and experience working … engineers and quality developers to set up monitoring across source systems. Monitor data quality reports using platforms like Informatica, Tableau, or PowerBI. Manage operational support for data quality monitoring, rootcauseanalysis, and remediation. Lead data stewardship practice rollout, including training and content development. Support policy management in collaboration with compliance, privacy, and security teams. Participate in … 5+ years). Experience with data quality platforms like Informatica, SAS Dataflux, etc. (5+ years). Experience with ServiceNow, JIRA, or Azure DevOps. At least 3+ years in business analysis, project management, or training roles. Experience with Service Management and Agile tools (3+ years). Data governance experience is a plus. We offer competitive compensation, including base pay, incentives More ❯
Long Beach, California, United States Hybrid / WFH Options
Talascend
strategies and monitor the performance of applications and infrastructure with tools like Prometheus, Grafana, and other observability platforms. Perform SRE tasks such as availability monitoring, incident response, post-mortem analysis, and preparing reliability reports for leadership and stakeholders. Deploy, configure, and maintain essential cloud services and tools including Kafka, Spark, Presto, Airflow, MQTT, and other microservices platforms in a … processes. Work closely with Product Owners, Engineering Managers, and cross-functional teams in Agile Scrum and Kanban workflows to deliver iterative improvements and meet evolving business needs. Perform impact analysis during incidents, collaborate with teams for rootcauseanalysis, and implement preventive measures to avoid recurrence. POSITION REQUIREMENTS: US Citizenship or Green Card Holder. 8+ years More ❯
Oversee technology issues management and risk acceptance processes. Lead on the 2LoD review of material Technology Incidents and Risk Events ensuring that actual/potential losses, fix details and rootcauseanalysis is reporting in a timely and accurate manner within risk governance. Strategic challenge of 1LoD identification and evaluation of risks associated with technology regulatory change … of mitigation strategies. Escalate material technology risks and issues within the Chief Risk Office and to wider risk governance and recommend appropriate mitigation. Provide insightful data driven technology risk analysis support risk-based decision-making. Report emerging technology risks within risk governance as part of integrated risk reporting. Provide subject matter expertise on emerging technology risks, including cloud security … as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience impact assessments would be advantageous. Core skills and competencies A strong working knowledge of Microsoft products including Excel and Word, strong analytical skills and ability to provide More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Aztec
Oversee technology issues management and risk acceptance processes. Lead on the 2LoD review of material Technology Incidents and Risk Events ensuring that actual/potential losses, fix details and rootcauseanalysis is reported in a timely and accurate manner within risk governance. Strategic challenge of 1LoD identification and evaluation of risks associated with technology regulatory change … of mitigation strategies. Escalate material technology risks and issues within the Chief Risk Office and to wider risk governance and recommend appropriate mitigation. Provide insightful data driven technology risk analysis to support risk-based decision-making. Report emerging technology risks within risk governance as part of integrated risk reporting. Provide subject matter expertise on emerging technology risks, including cloud … as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience impact assessments would be advantageous. Core skills and competencies A strong working knowledge of Microsoft products including Excel and Word, strong analytical skills and ability to provide More ❯