Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing rootcauseanalysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset and more »
collaborate with Business & Operational Teams o Mainframe Batch Workload Problem escalations (internal and vendor support) o Follow ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow o more »
London, England, United Kingdom Hybrid / WFH Options
Salt
collaborate with Business & Operational Teams o Mainframe Batch Workload Problem escalations (internal and vendor support) o Follow ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow o more »
NN15, Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
E.surv
culture technical implementations into production Ensure supported services are kept updated, secure, and plans in place prior to End of Life To lead any rootcauseanalysis and resolution of problems. Own and drive problem management for the relevant technical areas. Participate in the development and implementation more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Kuehne+Nagel
provide proactive updates to customers and to problem solve (by collaborating with other stakeholders) in anticipation of a customer complaint; Document, investigate and conduct rootcauseanalysis on any deviations using Kuehne+Nagel systems; Manage tasks through Business Process Automation tools (BPA) and all related features such as more »
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Curve Group Holdings Ltd
such Data Protection Impact Assessments (DPIA), Record of Processing Activities (RoPA), Cookie Privacy Assessments & Legitimate Interest Assessments. * Assessing data quality across BNP PF, complete rootcauseanalysis where data is impacted. * Managing multiple stakeholders and understanding technology and commercial concepts quickly, e.g. working closely with Risk and more »
Benton Square, England, United Kingdom Hybrid / WFH Options
Verisure
advice to the business on remediation plans. Key responsibilities Perform ongoing supervision and oversight of business controls which may include the coordination of testing, rootcauseanalysis, control design, and examining key metrics to evaluate the effectiveness of established internal controls Serve as a Subject Matter Expert more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Verisure
advice to the business on remediation plans. Key responsibilities Perform ongoing supervision and oversight of business controls which may include the coordination of testing, rootcauseanalysis, control design, and examining key metrics to evaluate the effectiveness of established internal controls Serve as a Subject Matter Expert more »
Bromley, London, United Kingdom Hybrid / WFH Options
Trust Payments
define problems - Communicate throughout any event, ensuring internal and external parties (including customers) are kept up to date - Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues - Perform diagnostic analyses of the application, network & related systems as and when … their own workload, in line with business requirements - Work with their line manager to provide necessary documentation & reporting on actions required/taken, including rootcauseanalysis of issues - Contribute to the management of disaster recovery processes, providing support within any incident as required and directed by more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
GivEnergy
scheme) We’re looking for a Senior Embedded Firmware Engineer to join our growing R&D Team. The role will involve the understanding and analysis of firmware and algorithm requirements and the latest IoT Security Standards. You will be responsible for the specifications, design, implementation, and testing of hardware … assigned work and provides a factual initial estimate. Executing in a fast-paced delivery mode, focused on delivering tasks to meet product requirements. Performing rootcauseanalysis of assigned software defects and implements solutions. Working independently and also closely with the project team, other teams to engage more »
an MS SQL Server DBA Strong knowledge of SQL Server High Availability technologies Proficiency in Windows Clustering and Availability Groups Expertise in performance tuning, rootcauseanalysis, and database upgrades Skilled in PowerShell scripting and SQL Server patch management Flexible Working: While this role is primarily based more »
Devonport, England, United Kingdom Hybrid / WFH Options
Babcock Careers
to all business functions in creating and maintaining self assessment calendars and checklists Reacting to events that present engineering, quality or output risk Support rootcauseanalysis and facilitating quality working groups This role is full time, 37.5 hours per and provides hybrid working arrangements Agile working more »
to define, implement and improve business performance SLO’s. Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (RootCauseAnalysis) Maintain existing compliance and governance standards established in the business Key Experience: Deep understanding of Google Cloud (GCP) Deep understanding more »
and Experience required: Minimum of 2 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and rootcauseanalysis Understanding of current macOS, Jamf, iOS A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Develop
and collaborate with Business & Operational Teams Mainframe Batch Workload Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and RootCauseAnalysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential more »
Support role, supporting end users Understanding of current O365, macOS, Jamf, iOS is a must Strong troubleshooting skills to including logging of issues and rootcauseanalysis A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows 11 The right person will be skilled more »
Harwell, England, United Kingdom Hybrid / WFH Options
Insight Global
going support. Provide second-tier support to troubleshoot operation and interface of enterprise laboratory systems such as Chromeleon, LIMS, Logilab SDMS, MODA, etc. Provide rootcauseanalysis and triage support to resolve technical issues and deviation investigations related to the operations of lab systems. Participate in the more »
Centre standards and patterns for managing incidents, problems, events, change and release management Ensure major incident management procedures are ready-to-deploy Lead on rootcauseanalysis activities for major incidents Be the driver of problem resolution Provide insight into Operational Performance at regular reporting points Define more »
Reigate, England, United Kingdom Hybrid / WFH Options
Client Server
PagerDuty to provide proactive monitoring of production (and other) environments, design and implementation of automation processes to drive efficiencies, leading incident response, troubleshooting and rootcauseanalysis to prevent issues reoccurring. You'll liaise closely with business stakeholders to understand requirements, address concerns and provide updates on more »
Dartford, England, United Kingdom Hybrid / WFH Options
Movement8
line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and RootCauseAnalysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up more »
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
Movement8 Ltd
line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and RootCauseAnalysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up more »
Havant, England, United Kingdom Hybrid / WFH Options
Lockheed Martin
ensure smooth operations. Automation Expertise: Develop and maintain Red Hat Automation platform (Ansible) playbooks and scripts to streamline processes. Problem Solving: Troubleshoot and perform rootcauseanalysis on Linux-related incidents, ensuring quick and effective resolution. Team Collaboration: Work closely with team members to meet service performance more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
CMR & Life Sciences
e.g., IPC-A-610) and safety regulations. Prioritise safety during inspections and testing procedures. Identify and report any anomalies or potential issues. Participate in rootcauseanalysis and continuous improvement efforts. Ensure adherence to safety protocols and personal protective equipment (PPE) guidelines. Collaboration: Work closely with the more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Consult Energy
Have you managed change related to CRM/billing systems? This role could be for you! Business Change Analyst - What you'll do: Conduct rootcauseanalysis and process mapping Identify and manage system changes Work on testing, change and release management Liaise with a range of … stakeholders up to Board level Business Change Analyst - What you'll need: Experience working in the utilities sector is essential Strong experience in business analysis Experience managing billing/CRM system changes Comfortable liaising up to senior level Salary: £(phone number removed) Location: Leeds (hybrid - 50% in office) This more »
Hatfield, England, United Kingdom Hybrid / WFH Options
Mitsubishi Electric
areas of consolidation and improvement Skills/Responsibilities: Experienced in translation of conceptual requirements to architect the data to enable effective business reporting. Perform rootcauseanalysis on internal process and data to identify opportunities for improvement. Test management to ensure data requirements have been met across … with third party systems. Strong analytic skills related to working with unstructured datasets. Experience in delivery of Management Information, Financial Reporting, Forecasting, Planning and Analysis applications from a data management perspective. Good understanding of system project life cycle and delivery. Experience and aptitude in data modelling and user interface more »