226 to 250 of 286 Remote Service Management Jobs

who wanted to make a real difference. We've since grown into a thriving consultancy of experts, delivering cutting-edge solutions across domains, always with a sharp focus on service quality and lasting impact. With a team working both on-site and remotely, we're proud to offer a flexible and inclusive culture rooted in collaboration, trust, and continuous … integrating new business solutions. Work directly with stakeholders to understand use cases and shape the most effective technical pathway using our cross-domain platform. Collaborate with Technical Architects and Service Management teams to turn high-level requirements into actionable backlogs. Manage customer system integration from initiation to go-live, ensuring smooth transitions and robust governance. Maintain technical and More ❯

developed in-house and expanded through eight strategic acquisitions. From workforce scheduling to operational intelligence, lone worker protection to field engineer tracking - we provide a complete solution for field service delivery. One of our flagship products is Task - an enterprise-level mobile working solution that enables businesses to create and manage daily workload, manage business assets, automate complex business … capture intelligent data and access the information they need to deliver services efficiently, first time. Task provides organisations with a development toolkit that enables the configuration of sophisticated field service management solutions that meet all required needs. The Opportunity We're looking for a Junior Software Engineer to join the team behind Task. You'll be part of More ❯

creating roadmaps, and helping clients navigate change Collaborating with cross-functional teams What We're Looking For: 3+ years of experience in IT consulting, ideally with exposure to strategy, service management, or enterprise architecture. Familiarity with cloud platforms (AWS, Azure, GCP)/IT frameworks Strong analytical and facilitation skills A growth mindset, collaborative approach, and a desire to More ❯

IT professionals with a passion for delivering complex solutions that drive tangible uplifts in capability for clients and their users. We specialise in Enterprise and Solution Architecture, Systems Engineering, Service Management and DevOps, to build highly effective teams tailored to the problem-space and requirements. As part of the Secure Systems Team , you’ll have the opportunity to … of hosting technologies (virtualisation, containerisation, orchestration), with experience of industry leading products and vendors. Desirable: Experience delivering into MOD, relevant governance and security policy, processes, and practices (inc Joint Service Publications 604, 440). Knowledge of national and international security frameworks such as NIST SP 800 Series. Experience managing agile teams, DevOps engineering teams and CI/CD. Practical More ❯

Service Architect +6 months + contract +Hybrid working in Portsmouth +SC cleared role + 500 - 575 a day Inside IR35 Skills: + Service Architect +SC clearance +Strong understanding of service supply chains +Experience of service operating model design for major IT systems We are looking for an innovative Service Architect with significant service architecture … experience and the ability to identify, justify and document appropriate end-to-end service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. Please note, this role will require successful applicants to be … based full time on site in Basingstoke. Your transferable skills and experience: Detailed knowledge of service management concepts and techniques; A strong operational understanding of service supply chains; Experience of service operating model design for major IT systems; The ability to write coherent, concise, and readable technical service documentation; Experience of working to tight timescales More ❯

Freshservice Consultant Duration - 3 months (Initially) Location - London (Hybrid) Ir35 - Outside We are looking for an experienced Freshservice Consultant to support the development, configuration, and optimisation of our service management platform. This role requires hands-on experience with Freshservice, strong service management knowledge, and ideally a background in higher education. Key Responsibilities: Configure and customise Freshservice … modules to meet organisational requirements Design and implement workflows, automations, and service catalogues Integrate Freshservice with internal systems and third-party tools Provide technical documentation and support user training Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience More ❯

Freshservice Consultant Duration - 3 months (Initially) Location - London (Hybrid) Ir35 - Outside We are looking for an experienced Freshservice Consultant to support the development, configuration, and optimisation of our service management platform. This role requires hands-on experience with Freshservice, strong service management knowledge, and ideally a background in higher education. Key Responsibilities: Configure and customise Freshservice … modules to meet organisational requirements Design and implement workflows, automations, and service catalogues Integrate Freshservice with internal systems and third-party tools Provide technical documentation and support user training Offer expert guidance on platform capabilities and best practices Key Requirements: Proven experience in developing and configuring Freshservice (Freshworks) Strong understanding of ITSM principles; ITIL knowledge is an advantage Experience More ❯

networks capability Going to market to source network and workplace providers Setting up and operationalising the new roles Collaborating with new suppliers to establish effective working relationships Overseeing IT service management functions Managing service strategy and tactical changes Leading a team, including three direct reports Job Requirements: Experience in product management within the IT, defence, or … security industry Proven background in roles such as Product Owner, Head of Networks, Product Manager, or Network Operations Manager Strong strategic and tactical change management skills Understanding of IT service management principles Proficiency in collaborating with and managing suppliers Excellent team leadership and project management capabilities Job Details: Location: Preston or Frimley (Hybrid working arrangement initially … remote) Contract Duration: 9 months Start Date: ASAP Security Level: BPSS + SC in flight, UK Eyes Only Contract Type: Inside IR35 If you have significant experience in product management within the defence or IT sectors and are ready to lead a dynamic team focused on digital networks, we encourage you to apply now to join our client's More ❯

to) across all Information Security. PURPOSE OF THE ROLE: To ensure the protection of information across NATS' IT systems and data by providing security design expertise across all IS Service Groups (Core Infrastructure, ERP Capabilities, End User Services, Productivity & Collaboration, COTS and Custom Applications) and broader NATS business areas. Responsible for: Leading the security designs across all IS services … risks are raised and mitigations planned. Leading the completion and validation of Security Risk Assessments (SRA) to ensure that the risks of information vulnerability are documented and addressed in service designs or raised as residual risks across all Service Groups. Ensuring that all IS services are designed with necessary security logging and monitoring to meet security, business needs … and audit requirements. Ensuring that the Service Design template material encompasses security aspects so that secure by design is maintained and improved. Balancing design decisions between functional, service quality and service management requirements to ensure the efficiency of the solution for the Business. Ensuring that security architecture principles, policies & standards are addressed across all IS service More ❯

site in Warwick. This role would be to to oversee the monitoring of a Production, Oracle HCM based system, which includes numerous interfaces, modules and processes critical to maintaining service stability. The role requires expertise in using monitoring tools such as Business Service Management (BSM) to identify and flag events that may impact the live service … Continuously monitor Oracle HCM production services using tools like BSM to detect failed or slow processes, database events, and other anomalies that could affect system performance or stability. * Incident Management: Identify, escalate, and coordinate resolution for potential issues impacting SLAs, including database errors, process delays, or system outages. * Performance Analysis: Analyse system performance metrics and proactively address areas of More ❯

AI transformation solutions tailored to customer needs. Engage in pre-sales activities, technical workshops, and strategic client meetings to define solution direction. Promote and position partner technologies and internal service offerings. Develop trusted advisor relationships with enterprise stakeholders. Lead technical governance and quality assurance on solution design and delivery. Represent the business at industry events and partner forums. Mentor … in designing and delivering enterprise AI systems and services. Strong understanding of public cloud platforms (Azure, AWS, Google Cloud) and data centre modernisation. Excellent client engagement, presentation, and stakeholder management skills. Familiarity with service management, technical documentation standards, and vendor tools. Security clearance or the ability to obtain it is advantageous. More ❯

AI transformation solutions tailored to customer needs. Engage in pre-sales activities, technical workshops, and strategic client meetings to define solution direction. Promote and position partner technologies and internal service offerings. Develop trusted advisor relationships with enterprise stakeholders. Lead technical governance and quality assurance on solution design and delivery. Represent the business at industry events and partner forums. Mentor … in designing and delivering enterprise AI systems and services. Strong understanding of public cloud platforms (Azure, AWS, Google Cloud) and data centre modernisation. Excellent client engagement, presentation, and stakeholder management skills. Familiarity with service management, technical documentation standards, and vendor tools. Security clearance or the ability to obtain it is advantageous. More ❯

AI transformation solutions tailored to customer needs. Engage in pre-sales activities, technical workshops, and strategic client meetings to define solution direction. Promote and position partner technologies and internal service offerings. Develop trusted advisor relationships with enterprise stakeholders. Lead technical governance and quality assurance on solution design and delivery. Represent the business at industry events and partner forums. Mentor … in designing and delivering enterprise AI systems and services. Strong understanding of public cloud platforms (Azure, AWS, Google Cloud) and data centre modernisation. Excellent client engagement, presentation, and stakeholder management skills. Familiarity with service management, technical documentation standards, and vendor tools. Security clearance or the ability to obtain it is advantageous. More ❯

to join the front office Application Support team within a leading Investment bank sotting on the FX desk. The team provides support to the Fixed Income desk, leveraging ITIL service management principles of Event, Incident, Problem and Change management and serve as primary escalation point for any issues impacting the production environment. They are looking for someone More ❯

to join the front office Application Support team within a leading Investment bank sotting on the FX desk. The team provides support to the Fixed Income desk, leveraging ITIL service management principles of Event, Incident, Problem and Change management and serve as primary escalation point for any issues impacting the production environment. They are looking for someone More ❯

to ensure those practices are at their best, happy, skilled, engaged, informed and united in their understanding of what they are here to do. You'll work with our Service Management community you'll play a vital role in enabling collaboration, sharing best practice, and capability building across the community of over 1,100 professionals who are driving … all levels, responding to queries using appropriate IT channels (e.g. Outlook; Teams), and escalation where appropriate to the wider team. Experience of identifying and delivering process and/or service improvement. Experience of working within an IT Service Management framework utilising associated best practice. Ability to translate high level objectives and strategies into specific business outcomes. Details. … time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of up to £38,373. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £11,116 per year. Holidays: A generous leave package starting at 23 days and rising to 30 days over time. More ❯

to ensure those practices are at their best, happy, skilled, engaged, informed and united in their understanding of what they are here to do. You'll work with our Service Management community you'll play a vital role in enabling collaboration, sharing best practice, and capability building across the community of over 1,100 professionals who are driving … all levels, responding to queries using appropriate IT channels (e.g. Outlook; Teams), and escalation where appropriate to the wider team. Experience of identifying and delivering process and/or service improvement. Experience of working within an IT Service Management framework utilising associated best practice. Ability to translate high level objectives and strategies into specific business outcomes. Details. … time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of up to £38,373. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £11,116 per year. Holidays: A generous leave package starting at 23 days and rising to 30 days over time. More ❯

to ensure those practices are at their best, happy, skilled, engaged, informed and united in their understanding of what they are here to do. You'll work with our Service Management community you'll play a vital role in enabling collaboration, sharing best practice, and capability building across the community of over 1,100 professionals who are driving … all levels, responding to queries using appropriate IT channels (e.g. Outlook; Teams), and escalation where appropriate to the wider team. Experience of identifying and delivering process and/or service improvement. Experience of working within an IT Service Management framework utilising associated best practice. Ability to translate high level objectives and strategies into specific business outcomes. Details. … time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of up to £38,373. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £11,116 per year. Holidays: A generous leave package starting at 23 days and rising to 30 days over time. More ❯

to ensure those practices are at their best, happy, skilled, engaged, informed and united in their understanding of what they are here to do. You'll work with our Service Management community you'll play a vital role in enabling collaboration, sharing best practice, and capability building across the community of over 1,100 professionals who are driving … all levels, responding to queries using appropriate IT channels (e.g. Outlook; Teams), and escalation where appropriate to the wider team. Experience of identifying and delivering process and/or service improvement. Experience of working within an IT Service Management framework utilising associated best practice. Ability to translate high level objectives and strategies into specific business outcomes. Details. … time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of up to £38,373. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £11,116 per year. Holidays: A generous leave package starting at 23 days and rising to 30 days over time. More ❯

to ensure those practices are at their best, happy, skilled, engaged, informed and united in their understanding of what they are here to do. You'll work with our Service Management community you'll play a vital role in enabling collaboration, sharing best practice, and capability building across the community of over 1,100 professionals who are driving … all levels, responding to queries using appropriate IT channels (e.g. Outlook; Teams), and escalation where appropriate to the wider team. Experience of identifying and delivering process and/or service improvement. Experience of working within an IT Service Management framework utilising associated best practice. Ability to translate high level objectives and strategies into specific business outcomes. Details. … time working at home and sometime collaborating face to face in a hub. Pay: We offer pay of up to £38,373. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £11,116 per year. Holidays: A generous leave package starting at 23 days and rising to 30 days over time. More ❯

services levels • Overseeing development of lower-level designs corresponding to owned areas of the system • Producing detailed engineering artefacts such as: • Detailed Designs • Failure modes analysis • Designs for onboarding service applications onto virtualized infrastructures • Security Analysis Security and Safety artefacts • Capacity and Throughput analysis • Delivering milestone technical reviews and the associated work product deliverables • Defining architectural solutions comprising multiple … including being able to ingest large volumes of requirements and information developing clear understanding of customer hot-buttons and needs • Demonstrable knowledge and cognisance of adjacent disciplines, including programme management, customer relationship management, supplier management and service management • In-depth experience of conducting detailed systems engineering trade solutions to assess options & feasibility, and define optimal … Strong knowledge of requirements and user scenario development in both text - based and model-based approaches • Understanding designing/delivering systems in a Virtualised Environment • Experience of working with Service Oriented Architectures A strong working knowledge of current IT risks, security implementations, and computer operating and software programs. Excellent understanding of Confidentiality, Integrity and Availability (CIA) and practical experience More ❯

ensure production of applications that deliver the needs of the business Delivering aspects of a project's technical requirements - analysis, design, estimating, testing and implementation Creation of support and management documentation and handover to colleagues Supporting and Maintaining Corporate Platforms: Assist with the administration and maintenance of corporate platforms (MS Power Platform) Manage and implement platform service requests … Services: Fault diagnosis and resolution on incidents 3rd party Supplier and Customer Liaison Coordinate staff from multiple IT disciplines where necessary to resolve incidents Documenting faults and recommending improvements Service Management: Assist in service development, evaluation and implementation within an ITIL framework and corporate policy Informing service managers on possible service developments and improvements What More ❯

it has stalled and help sales bring it back to life Quarterly reviews of sales teams forecast, pipeline and plans. Perform bi annual reviews of the team Sales Process Management Oversee sales process from lead generation to closing Conduct regular pipeline and forecast reviews with your individual team members ensuring data accuracy and proper qualification Quarterly & Annual and Forecasting … Report on pipeline and sales statistics Forecast future revenue & sales numbers KPI Tracking & Analysis Establish and track KPI's for the team to measure sales success Relationship Building and Management Establish and foster partnerships and relationships with key customers Build and grow internal relationships across functions Attend industry specific conferences and networking events Be a panelist speaker for industry … while protecting the company Marketing: Develop messaging around go to market campaigns and key strategic areas for the firm, as well as the target client base and key personas. Service Management: Join quarterly service reviews with key clients What Will You Bring to the Table? 15+ years of experience in Financial Technology Sales Experience in complex enterprise More ❯

CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and architecture deliverables (Business Architecture, Systems and Technical architecture domains) on projects ensuring delivery of high-quality architecture deliverables aligned to strategic target architecture and relevant … web services and ESB approaches Good technical skills and awareness of enterprise-grade solution architecture Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web/digital technologies and the business advantages of varying technology and operational More ❯

CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and architecture deliverables (Business Architecture, Systems and Technical architecture domains) on projects ensuring delivery of high-quality architecture deliverables aligned to strategic target architecture and relevant … web services and ESB approaches Good technical skills and awareness of enterprise-grade solution architecture Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web/digital technologies and the business advantages of varying technology and operational More ❯