privately-owned IT CompanyRole purpose: The Enterprise Service Management Specialist will drive growth of SCC's Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior … business stakeholders to understand priorities and shape value-led solutions. Lead discovery conversations, customer workshops, business cases and executive presentations. Act as SCC's ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation. Work with Account Managers, Solution ...