Remote Support Analyst Jobs

51 to 75 of 215 Remote Support Analyst Jobs

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

ipswich, east anglia, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

edinburgh, central scotland, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

york, yorkshire and the humber, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

brighton, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

exeter, south west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

bristol, south west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

manchester, north west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

guildford, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

dartford, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

chester, north west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

southampton, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

leeds, west yorkshire, yorkshire and the humber, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

cheltenham, south west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

liverpool, north west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

sheffield, south yorkshire, yorkshire and the humber, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

woking, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

stockport, north west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

bournemouth, south west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

reading, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

plymouth, south west england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

slough, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

basingstoke, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

watford, hertfordshire, east anglia, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

maidstone, south east england, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:

Senior IT Support Analyst - 3 Day Week (Weekend Hours)

luton, bedfordshire, east anglia, united kingdom
Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯
Posted:
Support Analyst
Work from Home
10th Percentile
£25,000
25th Percentile
£31,250
Median
£42,500
75th Percentile
£55,000
90th Percentile
£67,750